Fairfield by Marriott Hangzhou Xihu District

Hotels
•
Fairfield Inn
8.8 (19 reviews)
38 Yile Road, Gudang Town, Xihu District , Hangzhou , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Face masks for guests available
Front desk (limited hours)
Fitness facilities (surcharge)

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Cons:
Limited service friendliness
Mixed cleanliness opinions

Categories

Cleanliness
7
Guests generally mentioned cleanliness as a positive aspect, but there were also some mixed reviews.
Service
6.5
Service received mixed feedback with some guests appreciating it while others found it lacking in friendliness and emotion.
Location
8
The hotel's proximity to the subway and key landmarks was highlighted as a positive aspect by most guests.
Room Quality
7
The rooms were generally perceived as comfortable, but there were mentions of minor maintenance issues.
Amenities
7.5
The provided amenities received mixed feedback, with some guests appreciating the provided facilities while others desired additional services.
Value for Money
7.5
Opinions on pricing varied, with some guests feeling it was justified by the location while others found it expensive.
Food and Beverage
7.5
Food and beverage services were generally well-received, though some guests desired more variety.
Overall Experience
7.5
Most guests had a positive experience and would recommend the hotel despite some mixed feedback on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-11 20:03

Property Description

Luxurious Accommodation
Experience comfort and style at Fairfield by Marriott Hangzhou Xihu District. Enjoy the stunning views of the city from our well-appointed rooms, providing a relaxing retreat after a day of exploring.

Convenient Location
Situated just a stone's throw away from major attractions like Xixi Wetland and Lingyin Temple, our hotel offers easy access to the best of Hangzhou. Let our reception desk assist you in navigating the area effortlessly.

Dining and Fitness Options
Indulge in delectable cuisine at our on-site restaurant or maintain your fitness routine at the fitness centre. Whether you're here for leisure or business, we have amenities to cater to all your needs.

Book now and elevate your stay at Fairfield by Marriott Hangzhou Xihu District.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

8.8
Based on 19 reviews
Cleanliness: 7
Service: 6.5
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
K
Ke Jie • family
6
Pros:

I like that they allowed late checkout.

2025-04-01 • via Nuitee
T
Tom • young couple • sg
9
Convenient hotel
Pros:

Very comfortable hotel, near the subway.

Cons:

Nothing, it was good.

2025-03-22 • via Nuitee
P
Preecha • group • th
8
Great place to stay.
2025-01-29 • via Nuitee
S
Siu • family with young children • au
6
Overall it was cleaned but not customer service that you expect from a hotel.
Pros:

The property was clean

Cons:

The staff have no emotion and not friendly

2025-01-14 • via Nuitee
J
Julio • young couple • cn
10
Exceptional
2024-12-27 • via Nuitee
M
Ming • solo traveller • us
10
Exceptional
2024-12-14 • via Nuitee
D
David • young couple • us
10
Great stay
Pros:

Great location, friendly stafffs, clean spacious rooms

2024-11-16 • via Nuitee
A
Ajay • review category business travellers • au
10
Everything perfect! Many shops around.
2024-10-26 • via Nuitee
L
Leonardo • review category business travellers • br
10
Exceptional
2024-06-22 • via Nuitee
Y
Yue • family with young children • fr
10
Very welcoming staff! Smiling and friendly, highly recommend
Pros:

Morden and comfortable !

Cons:

No

2024-04-03 • via Nuitee
L
Lan • family with young children • gb
8
Very good
2024-01-11 • via Nuitee
X
Xiaomo • family with young children • de
9
Superb
2023-11-28 • via Nuitee
H
Hyemin
10
Pros:

되게 시설도 깨끗하고 좋았어요
침구도 편안하고.. 위치때문에 저평가된 것 같아요

2023-10-01 • via Nuitee
S
Shaker • family with young children • ae
10
Exceptional
Pros:

Thanks all staff

Cons:

All thing

2023-09-27 • via Nuitee
O
Oren • solo traveller • cn
7
Good
Pros:

Clean

Cons:

Location

2023-03-07 • via Nuitee
D
Denis • solo traveller • tw
8
Very good
Pros:

clean, comfy blanket, good breakfast

Cons:

soundproofing is not good enough, there was a local woman talking loud and kids crying next door

2023-01-25 • via Nuitee
O
ole
10
Jeg har annulleret mit ophold
Pros:

Jeg forsøgte at annullerer mit ophold
Men det var ikke miligt

2016-09-14 • via Nuitee
T
Tetto2015
6
日本レストラン
Pros:

ホテルに日本レストランがあり、お寿司やさんですがカレーもあります。コストパフォーマンスはまあまあ良いです。

2016-06-27 • via Nuitee
S
Sigge
2
horrible smell and awful breakfast
Pros:

The ceiling of bathroom was black from mold and naturally there was an awful smell in the room. In addition the breakfast was really cold and chinese alternatives only. Never liked kongee but when you get it served room temperatured... :-( The tea was brewed the night before... small stuff like this made this trip something to remember. Will not stay there again.

2012-11-04 • via Nuitee