Ruby Stone Boutique Hotel

Hotels
8.2 (1247 reviews)
15 Bekker Street, Fauna Park , Polokwane , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Inconsistent amenities
Noise disturbances

Categories

Cleanliness
7.45
Several reviews mentioned issues with cleanliness, such as stained towels and a smelly carpet.
Service
8.95
Overall positive sentiment towards staff friendliness and hospitality was noted.
Location
8.45
Convenient location and easy access were frequently highlighted in the reviews.
Room Quality
7.95
Reviews praised room comfort and size, though some guests experienced issues with supplies.
Amenities
7.45
A lack of certain amenities, such as clean towels and a microwave, was commented on.
Value for Money
7.95
Guests felt the quality did not always meet the expectations set by the price point.
Food and Beverage
8.95
The breakfast quality received high praise in multiple reviews.
Overall Experience
8.45
Despite some issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Ruby Stone Boutique Hotel, where spacious air-conditioned rooms with private balconies await you. Enjoy the serene views of Old Fauna Park from the on-site restaurant.

Culinary Delights
Indulge in a culinary journey at Ruby Stone's steakhouse, offering a delectable mix of African and Western cuisines. The outdoor terrace provides a charming ambiance for a relaxing drink amidst parasols.

Convenient Location
Benefit from complimentary Wi-Fi, flat-screen TVs, and other modern amenities in every room. Located near Peter Mokaba Stadium and Savannah Mall, with free parking and easy access to Getaway Airport, convenience is at your fingertips.

Book your stay at Ruby Stone Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PTG

Location

Guest Reviews

8.2
Based on 1247 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
L
Lehlogonolo • couple • za
10
2026-09-18 • via Nuitee
B
Beulah • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-09-18 • via Nuitee
H
Hassim • solo_traveller • za
9
Pros:

Very comfortable accommodation.

Cons:

Walking into my room and opening the refrigerator only to find the previous occupants burger still in there. It had gone off and obviously not a pleasant smell emanating. The staff very graciously and very apologetically removed the contents. Other than that I enjoyed my stay

2026-09-17 • via Nuitee
N
Naren • couple • za
10
2026-09-17 • via Nuitee
T
Tee • solo_traveller • za
6
2026-09-17 • via Nuitee
T
Thando • solo_traveller • za
9
Pros:

Spacious room with a big bed. Friendly staff.

Cons:

Nothing

2026-09-17 • via Nuitee
G
Gladwell • solo_traveller • za
10
Pros:

The staff treatment was excellent and the facility is very clean as well as very nice breakfast

Cons:

None

2026-09-15 • via Nuitee
T
Thami • solo_traveller • za
8
2026-09-15 • via Nuitee
L
Leseg • solo_traveller • za
9
2026-09-14 • via Nuitee
S
Sonia • solo_traveller • za
9
Pros:

The clean sheets and the breakfast was amazing

Cons:

I didn't see the jacuzzi

2026-09-14 • via Nuitee
C
Caroline • couple • za
10
Nice and comfortable
Pros:

Room was fresh n clean, I will always choose Ruby Stone again and again

Cons:

Bath with cold water and is for the second time even in April 19th 2026 we experienced same problem.

2026-09-14 • via Nuitee
R
Rasodi • solo_traveller • za
8
Pros:

It is great place for value for money. Clean, comfortable and great breakfast. They make your stay worth your while.

Cons:

Nothing

2026-09-14 • via Nuitee
J
Justice • couple • za
5
The staff is friendly
Pros:

Clean

Cons:

Far from city centet

2026-09-11 • via Nuitee
R
Ronel • solo_traveller • za
8
2026-09-11 • via Nuitee
P
Precious Mutshinya • solo_traveller • za
10
2026-09-09 • via Nuitee
J
Johan • solo_traveller • za
8
2026-09-09 • via Nuitee
G
Gibor • couple • za
10
Thankvyou for your warmth, hospitality and professional service.
Pros:

The Team were fantastic, friendly, welcoming and accommodating. Listened to dietaries and delivered on all meals. Thank you

2026-09-07 • via Nuitee
N
Ngoasheng • solo_traveller • za
9
everything was fantastic
Pros:

every thing in the hotel

Cons:

gates entrance not conducive particularly when the car is big

2026-09-07 • via Nuitee
D
Denise • solo_traveller • za
10
2026-09-06 • via Nuitee
L
Letsoalo • solo_traveller • za
8
Pros:

Excellent reception, the staff was hospitable and made us feel very welcome, very helpful too.

Cons:

The old furniture needs to go, the place could do with a change of furniture and make use of modern stylish furniture.

2026-09-06 • via Nuitee