Ruby Stone Boutique Hotel

Hotels
8.2 (1107 reviews)
15 Bekker Street, Fauna Park , Polokwane , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Inconsistent amenities
Noise disturbances

Categories

Cleanliness
7.45
Several reviews mentioned issues with cleanliness, such as stained towels and a smelly carpet.
Service
8.95
Overall positive sentiment towards staff friendliness and hospitality was noted.
Location
8.45
Convenient location and easy access were frequently highlighted in the reviews.
Room Quality
7.95
Reviews praised room comfort and size, though some guests experienced issues with supplies.
Amenities
7.45
A lack of certain amenities, such as clean towels and a microwave, was commented on.
Value for Money
7.95
Guests felt the quality did not always meet the expectations set by the price point.
Food and Beverage
8.95
The breakfast quality received high praise in multiple reviews.
Overall Experience
8.45
Despite some issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Ruby Stone Boutique Hotel, where spacious air-conditioned rooms with private balconies await you. Enjoy the serene views of Old Fauna Park from the on-site restaurant.

Culinary Delights
Indulge in a culinary journey at Ruby Stone's steakhouse, offering a delectable mix of African and Western cuisines. The outdoor terrace provides a charming ambiance for a relaxing drink amidst parasols.

Convenient Location
Benefit from complimentary Wi-Fi, flat-screen TVs, and other modern amenities in every room. Located near Peter Mokaba Stadium and Savannah Mall, with free parking and easy access to Getaway Airport, convenience is at your fingertips.

Book your stay at Ruby Stone Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1107 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
N
Nathaniel solo_traveller za
10
Pros:

It was great being there. Food was delicious, staff very friendly. Cleanliness is a priority. A quite place to relax. Keep it up. 😊

Cons:

Nothing

2026-05-15 via Nuitee
V
Venter extended_group za
10
2026-05-14 via Nuitee
N
nkosi solo_traveller za
8
Pros:

The room was spacious and nice big windows and nice balcony

2026-05-13 via Nuitee
M
Matthews solo_traveller za
6
Just ok
Pros:

Location

Cons:

The rooms need deep cleaning.

2026-05-13 via Nuitee
D
Dipuo couple za
8
Excellent stay 😉
Pros:

The scrumptious breakfast, comfortable bed and space, the shower was also tops

Cons:

Only one gown was provided, instead for two 🥹

2026-05-11 via Nuitee
L
LebCow solo_traveller za
10
Pros:

Breakfast and the staff all together with the cleaning department how they communicate

Cons:

Not having a smart TV on at least most of payed channels

2026-05-11 via Nuitee
K
Kganakga couple za
7
2026-05-11 via Nuitee
D
Dimakatso extended_group za
10
Lovely and soft.
Pros:

Everything was top notch, the place was beautiful and clean. The breakfast was great and tasted good.

Cons:

Please put WIFI password in the rooms.😀

2026-05-10 via Nuitee
K
Kock solo_traveller za
10
Pros:

Everything

Cons:

Nothing, it exceeded my expectations

2026-05-10 via Nuitee
M
Mabaso couple za
10
2026-05-09 via Nuitee
R
Ramonyai couple za
10
It was excellent
Pros:

Everything about the place

Cons:

Nothing

2026-05-09 via Nuitee
M
Mbulelo couple za
10
Worthy every penny!
Pros:

This place was such an unexpected surprise, the pictures don't do it justice. From the moment that you walked in, it felt tranquil and calm and so welcoming. The rooms were exceptional, so clean, neat and so spacious basically had everything we need. We even made a joke that the bed was actually 2 king beds...lol!

Cons:

The lady serving us for breakfast firstly didn't greet us and she also seemed a little impatient with us as we asked her what our options for breakfast were. But the food was great and filling.

2026-05-08 via Nuitee
S
Siyabulela solo_traveller za
5
Cons:

The young lady at the reception must be learn how to treat guest with respect and learn that all guest must be treated equally. She was unprofessional.

2026-05-07 via Nuitee
M
Mathapelo couple za
8
it was a good experience
Pros:

the breakfast was good ,i really loved the omellete.

Cons:

water in the morning was not hot

2026-05-06 via Nuitee
T
Tshidi couple za
9
The place is beautiful
Pros:

Breakfast was okay. It situated in quite location

Cons:

First day, water was cold but they fixed the problem.

2026-05-05 via Nuitee
V
Valerie solo_traveller za
9
Not a bad place for overnight stay and backpackers.
Pros:

Breakfast was fine. The location of the fine but the road to ithe hotel has lot of potholes. I will definitely use this facility again. Good for overnight stay.

Cons:

Parking for cars. No iron in the room. Can they put two bottles of water for guests.

2026-05-03 via Nuitee
R
Rendani solo_traveller za
10
2026-05-03 via Nuitee
P
Patricia couple za
9
A very good hotel I will recommend it to my friends
Pros:

The room, staff, food and the location

Cons:

There was no warm water in the morning when we needed to bath

2026-05-02 via Nuitee
I
Irene couple za
8
Pros:

The room is spacious and the bed is very much comfortable and big. The food was so delicious 😋

Cons:

The door was not cut properly so it leaves a big space which made us uncomfortable. The water was cold in the morning at 6:00 I guess it’s because we took a shower night before 🤷🏽‍♀️ so

2026-05-01 via Nuitee
T
Tristan couple za
10
2026-04-29 via Nuitee