Royal Bay Hotel - All Inclusive

Hotels
Victoria Group Hotels & Resorts
5.7 (22 reviews)
Elenite Resort , Elenite , bg

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Neglected fitness area
Limited water slides

Categories

Cleanliness
3.55
The gym is neglected, and equipment is broken.
Service
7.05
Staff are willing to help.
Location
7.55
Close to the beach.
Room Quality
6.55
Standard quality for this hotel tier.
Amenities
4.55
Only one slide is operational, indicating a decline in facilities.
Value for Money
5.55
Facilities do not meet the expectations for the price.
Food and Beverage
5.55
Standard quality for this hotel tier.
Overall Experience
5.25
A mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-09 10:13

Property Description

Beachfront All-Inclusive Luxury

Luxurious Accommodations
Experience breathtaking sea views from our air-conditioned rooms, each equipped with a private bathroom and a hairdryer. Enjoy complimentary access to Aqua Park Atlantida for endless fun in the sun.

Gourmet Dining and Entertainment
Indulge in a variety of culinary delights at our main restaurant, lobby bar, and themed a la carte restaurants. Our professional animators ensure non-stop entertainment for guests of all ages.

Family-Friendly Amenities
With a children's pool, kids' club, and outdoor playground, Royal Bay Hotel is the perfect destination for families. Don't miss the chance to create unforgettable memories by the beach. Book now for an unforgettable all-inclusive experience!

Important information:

Please note that the Aqua Park will be open from 15th June to 25th August . The beach on the territory of the complex is public, unequipped and unguarded. It is necessary to have your own beach accessories, such as umbrellas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs BGN 15 per day.

Location

Guest Reviews

5.7
Based on 22 reviews
Cleanliness: 3.55
Service: 7.05
Location: 7.55
Room Quality: 6.55
Amenities: 4.55
Value for Money: 5.55
Food and Beverage: 5.55
Overall Experience: 5.25
J
Jana family_with_children sk
7
Pros:

Strava dobra ,zamestnanci ochotný, blízko pláž.

Cons:

Fitnes zanedbany,stroje pokazene.Rezort ma uz časy najväčšej slávy evidentne za sebou.Z toboganov išiel iba jeden.

2025-08-24 via Nuitee
D
David family with young children us
6
It started very badly but end up well.
Pros:

Location vas excellent right on the beach
Very quiet is excellent for families with babies

Cons:

The pool was awful, with broken tiles, we used one's and my children were injured cutted by tiles
Water very dirty, no pool bar
Just one snack bar for the whole beach complex,very long queues for ice cream

2024-09-10 via Nuitee
R
Recep family with young children gb
1
Bad
2024-08-16 via Nuitee
G
Gjurevska solo traveller mk
10
Exceptional
2024-08-15 via Nuitee
B
Barbulescu family with young children gb
1
We will never going to visit the hotel again sorry to say that
Pros:

we did like only the location of the Hotel

Cons:

Reserved 2 rooms; 10 days only 1 time change the bed linen; floor clean and mop 0 times for 10 days; on the balcony chair we had birt poo since we arrive till the end no one clean it ; food is same everyday ; the hotel pool is dirty my 6 years daughter done belly infection from the pool ; we should park our cars on 15 min away from the hotel so you have to pray nothing serious to happen to you bcs you can not use your car; The hotel is 4 stars but does not looks even for 1 star anyway the worst think is that for 10 days we should use same bed linen and same towels unacceptable. We do not recommend this hotel we pay 5,400leva for nothing

2024-08-11 via Nuitee
M
Manolova family with young children bg
8
Very good
2024-08-08 via Nuitee
C
Cristina family with young children ro
1
Total disappointment
Pros:

The view is worth seeing, the water is quite warm and clean.

Cons:

The conditions in which we were accommodated are bad, the room was not maintained, the extra bed was an improvised bed made of 2 mattresses placed one on top of the other, there is no parking near the hotel (just a parking lot improvised one at 1 km distance), the room is cleaned only on request, the receptionist does not speak English, the hotel pool is cleaned at 11 o'clock when it is full of people, the food is bad and it is repeated daily, the aqua park only had 2 slides out of 6 functional. The pictures on this website are from 2016 when it looked good and they do not match with the reality.

2024-08-05 via Nuitee
S
Susan family with young children gb
5
Passable
Pros:

The location to beach and friendly staff

Cons:

Water park was an absolutely disgrace run down very few slides open
Food cold not a good choice

2024-08-03 via Nuitee
M
Myriam family with young children se
7
Good
Pros:

Beautiful beach🌞

2024-07-31 via Nuitee
D
Daniel family with young children bg
1
Bad
Pros:

Nothing

Cons:

Everything

2024-07-29 via Nuitee
C
Carmen family with young children gb
8
Very good
2023-08-06 via Nuitee
G
Gu family with young children pl
10
Exceptional
Cons:

Actually this hotel was closed when I came. But I got replacement in much better hotel.

2023-07-28 via Nuitee
S
Stanislav family with young children bg
9
It was a nice and comfortable stay.
Pros:

The service and the accommodation were great. Great variety of food on all courses. The "All inclusive" option is really worth it when it comes to food and beverages. Rooms are very comfortable and luxurious. The staff is nice and responsive.
Overall - it is a good option for families.

Cons:

The waterpark was not working, although it was specified in the offer.
There is no playground for children with slides, swings etc. There is a football and other sports playground but it is not suitable for toddlers or children between 1 and 3 years old.

2023-07-27 via Nuitee
M
Maria family with young children bg
10
Exceptional
2022-08-25 via Nuitee
Мартин young couple bg
6
Pleasant
2022-08-23 via Nuitee
D
Desislava family with young children gb
5
The concept of all inclusivve resort , not only hotel is very good, but not managed properly.
Pros:

THe place, the concept, the sea, the location of the hotel

Cons:

the other tourists-loud,ignorant,don't obey rules, dont care about others.The hotel, when they dont care about guests leaving towels every day at night at chairs, expensive car park with extremely rude park attendants..

2022-08-23 via Nuitee
P
Prio family with young children ro
1
Bad
Pros:

Only the view and beach ⛱

Cons:

DON'T GO...........
THE FOOD WAS VERY BAD
DON'T HAVE ANY TASTE.
PETSONAL WAS UNPLEASANT.
DRINKS WAS SERVED IN PLASTIC CUPS 🤢🥵.
BED LINENS WAS VERY OLD
NOTHING TO DO WITH A 4 STARS HOTEL.

2022-08-16 via Nuitee
A
Atanaska family with young children gb
9
Summer camp destroyed the reputation of the resort and 5 stars hotel.
Pros:

Lovely location, helpful and polite stuff

Cons:

No discipline and regulations at all during breakfast, lunch and dinner.

2022-08-12 via Nuitee
Y
Yordan young couple bg
4
Disappointing
Pros:

Some of the staff were very kind

Cons:

It looks like is neglected

2022-08-10 via Nuitee
M
Marija family with young children hr
7
Royal Bay Elenite
Pros:

The position of the hotel is excellent. The view and the beach is simply stunning. There was no crowd on the beach but unfortunately the beach is full of plastic cups which are used for drinks (but that depends on guests that dont have a good behaviour).
The cleaning lady was very nice and polite.
The food could be better but I was happy and grateful that I dont have to cook so we were satisfied. There was always something to choose.

We didnt expect too much for this amount of money but at least some basic things could be improved (such as broken toilet in our room, dirty staircase, even the letters on the hotel building are missing...).

Cons:

1. The photographs of the hotel here on the Booking.com are probably 10 years old. Maybe even older.
It is just heartbreaking to see that this kind of beautiful resort on some places is almost abandoned. It was a 5 or 4 stars resort maybe in 2005., but unfortunately not now any more.

2. In the aquapark only 2 slides worked. Other atractions are took over by plants.

3. Nobody speaks english.

4. Some od the employees are very very rude. It looked that they are mad because we were there.

2022-07-31 via Nuitee