NOX Paddington

Hotels
8.4 (591 reviews)
27 Craven Road , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No elevator
Some noise issues
High early check-in fees

Categories

Cleanliness
8.01
Guests noted the hotel was clean, but some mentioned room issues and a dirty showerhead.
Service
8.98
The staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is well-located near transport links and attractions, making it convenient for guests.
Room Quality
7.47
Room quality received mixed reviews with comments about noise and issues in some rooms.
Amenities
8.5
Basic amenities were mentioned, though some reviews cited the lack of an elevator as a concern.
Value for Money
8.46
Several reviews expressed that the price was reasonable for the location and service provided.
Food and Beverage
8.41
Food and beverage options were not explicitly mentioned, deemed standard for the hotel tier.
Overall Experience
8.38
Overall, guests enjoyed their stay despite some minor issues, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Modern Accommodation
NOX Paddington offers air-conditioned rooms with flat-screen TVs, coffee machines, and stylish decor for a comfortable stay in the heart of London.

Convenient Location
Situated just 400 metres from Paddington Station, guests can easily explore the city and visit top attractions like Madame Tussauds and Portobello Road Market.

Multilingual Support
With a 24-hour front desk staff fluent in English, Hindi, Slovak, and Turkish, guests can expect exceptional service and assistance throughout their stay.

To experience luxury and convenience in London, book your stay at NOX Paddington now!

Important information:

The pictures and sizes of the rooms displayed are a representative sample of the accommodations on offer. Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking. The card used at the time of booking is required at the time of check in.

Property do not have the elevator.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 591 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
A
Antonio • couple • de
9
Ottimo soggiorno
Pros:

Ottima soluzione qualità/prezzo. Stanza abbastanza grande. Vicinissimo alla metro. Consiglio

2026-04-10 • via Nuitee
H
Hiissa • couple • jp
8
2026-04-08 • via Nuitee
S
Susan • couple • gb
10
Comfortable, great location for us and staff very helpful to all our needs including storage of bags on day of leaving x
Pros:

The property met all our needs for a good value short trip to London easily accessible from our train arrival point.

Cons:

It was small but had everything required for a really comfortable short stay.

2026-04-06 • via Nuitee
M
Mustafa • couple • se
8
Pros:

Location, staff

Cons:

Small bed, no lift

2026-04-06 • via Nuitee
T
Tao • solo_traveller • dk
10
2026-04-06 • via Nuitee
E
Elena • couple • es
8
Pros:

Alojamiento perfecto para hacer turismo y descansar tranquilo. Estaba limpio y era cómodo.

2026-04-06 • via Nuitee
N
nehir • couple • tr
8
Pros:

ulaşım açısından her metroya çok yakındı.otel genel olarak iyiydi temizlik ve çalışan açısından da.biz bi sorun yaşamadık.

2026-04-05 • via Nuitee
R
rudai • couple • cn
10
作为交通中转非常完美的住宿选择
Pros:

地理位置优越，前台员工Ajay非常友好，主动帮忙提行李，非常感谢。

Cons:

有两个门，容易混淆，第一次来不太好找。

2026-04-05 • via Nuitee
A
Akshay • couple • gb
8
2026-04-05 • via Nuitee
U
Uxua • extended_group • es
9
2026-04-04 • via Nuitee
J
Jennifer • couple • fr
8
On a adoré et on recommencera cet hôtel sans souci.
Pros:

Très bien placé, la chambre était très propre, l’accueil au top ! On a déjà hâte de revenir !

Cons:

Le seul point négatif, le fait qu’il n’y ai pas d’ascenseur mais bon c’est vraiment un détail car on partait le matin tôt et on revenait le soir tard et cela devait être précisé mais nous n’avons pas fait attention au moment de la resa 😊

2026-04-03 • via Nuitee
J
Jude • couple • gb
9
Excellent
Pros:

Good value

Cons:

Bit noisy
Bed slightly hard

2026-04-03 • via Nuitee
K
Kate • couple • gb
8
2026-04-02 • via Nuitee
V
VLADIMIR • couple • gb
8
2026-04-02 • via Nuitee
J
jill • couple • gb
7
2026-04-01 • via Nuitee
S
Sandra • extended_group • hr
9
2026-04-01 • via Nuitee
T
Tatiana • solo_traveller • us
10
Comfy, great price and simple.
Pros:

Great location. 5 minute walk to Paddington station. Took Elizabeth train to Heathrow next morning. Staff was super friendly. Small room but very comfortable for one person and great price! Simple but comfy.

2026-03-28 • via Nuitee
D
dilFa • solo_traveller • no
2
The basement room was claustrophobic, extremely noisy from overhead foot traffic, felt unsafe.
Pros:

To be fair, the room itself was clean, which I appreciate.

Cons:

At no point during the booking process was it clearly stated that the room I was assigned was located in the basement. This is a significant omission. Had this been communicated transparently, I would not have proceeded with the reservation.

The experience was deeply unpleasant. The room felt claustrophobic, with a noticeable lack of natural light, and the overall atmosphere was far from what one would reasonably expect when booking accommodation. The noise levels were unacceptable — there was a corridor directly above my head, and I could hear every single sound from people walking and moving above. Additionally, air conditioning units were positioned just outside the basement windows.

More concerningly, I felt genuinely unsafe. I was seriously worried about how I would evacuate the room in the event of a fire. The layout and location gave the impression of being a potential safety hazard rather than suitable guest accommodation.

Customers have the right to make informed decisions. Failing to clearly disclose that basement rooms are part of your offering — along with the associated limitations and conditions — is misleading and does not meet basic expectations of transparency in hospitality.

To be fair, the room itself was clean, which I appreciate. However, this was the only positive aspect of the stay and does not compensate for the overall negative experience.

I strongly urge hotel management and Booking.com to review how rooms are presented and ensure that such critical details are clearly communicated to future guests.

2026-03-26 • via Nuitee
D
Dominik • solo_traveller • gb
8
2026-03-25 • via Nuitee
S
Skyrianidou • couple • gr
9
2026-03-24 • via Nuitee