NOX Paddington

Hotels
8.4 (591 reviews)
27 Craven Road , London , gb

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No elevator
Some noise issues
High early check-in fees

Categories

Cleanliness
8.01
Guests noted the hotel was clean, but some mentioned room issues and a dirty showerhead.
Service
8.98
The staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is well-located near transport links and attractions, making it convenient for guests.
Room Quality
7.47
Room quality received mixed reviews with comments about noise and issues in some rooms.
Amenities
8.5
Basic amenities were mentioned, though some reviews cited the lack of an elevator as a concern.
Value for Money
8.46
Several reviews expressed that the price was reasonable for the location and service provided.
Food and Beverage
8.41
Food and beverage options were not explicitly mentioned, deemed standard for the hotel tier.
Overall Experience
8.38
Overall, guests enjoyed their stay despite some minor issues, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Modern Accommodation
NOX Paddington offers air-conditioned rooms with flat-screen TVs, coffee machines, and stylish decor for a comfortable stay in the heart of London.

Convenient Location
Situated just 400 metres from Paddington Station, guests can easily explore the city and visit top attractions like Madame Tussauds and Portobello Road Market.

Multilingual Support
With a 24-hour front desk staff fluent in English, Hindi, Slovak, and Turkish, guests can expect exceptional service and assistance throughout their stay.

To experience luxury and convenience in London, book your stay at NOX Paddington now!

Important information:

The pictures and sizes of the rooms displayed are a representative sample of the accommodations on offer. Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking. The card used at the time of booking is required at the time of check in.

Property do not have the elevator.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 591 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
S
Sean and Sarah couple gb
3
Disappointing
Pros:

The location was perfect for travel connections. I travel regularly to London for work so this was a priority

Cons:

The room stank of cigarettes. Reception gave me an air spray but it only masked it for a short period. The bed, firmest bed I’ve been on but a good size. The shower head didn’t work, resulting in using the hand held at risk as the temperature kept fluctuating. The shower gel needs scissors or a string set of teeth, not ideal first thing in the morning. On my return from day 1 the room was cleaned, but my bag which was in a cupboard on a top shelf moved. ( I made a point to set it in position before hand). Raised it all with staff

2026-02-13 via Nuitee
C
Carina couple gb
6
One overnight stay
Pros:

The room was spacious and comfortable so i had a restful.overnight stay. The room had nice chairs and an area to use a mini desk for work emails and other hand writing notes. Hotel bed was relatively comfortable. Bathroom had good lighting, two large towels, nice shower just not very powerful but bathroom had enough toiletries for overnight stay.

Cons:

Initially i was shown a hotel room in the basement that i did not like. I immeadiately felt uncomfortable and claustrophobic. The receptionist was over friendly trying to be funny but it was not professional but thankfully he did change my room to a better room.on ground floor so i waa grateful. I did watch a movie on the Tv but didnt realise it was samsung internet tv so it kept buffering so was difficult to watch the entire film

2026-02-13 via Nuitee
K
Kanuja couple ch
6
2026-02-11 via Nuitee
L
Laila couple my
10
Our stay was so good when the check in staff on 10/2 at 7pm cherish us with great wellcoming
Pros:

Room is so clean

Cons:

Nothing

2026-02-11 via Nuitee
D
Donna solo_traveller gb
9
2026-02-10 via Nuitee
N
Nana couple fr
6
Le Wi-Fi était instable et il y avait de l’humidité à cause d’une mauvaise isolation. L’établissement ne dispose pas d’a
2026-02-10 via Nuitee
A
Amelie family_with_children de
10
2026-02-08 via Nuitee
M
Marian solo_traveller gb
9
Pros:

The room was comfortable, spotless and spacious. The shower was fab! The staff were very helpful and friendly.

Cons:

The stairs might have posed a problem but the staff carried my suitcase up so all good.

2026-01-31 via Nuitee
D
Domiziana Pia couple it
8
Super 🥰
Pros:

Il team del Nox Paddington è stato fin da subito molto disponibile e accogliente; Biplob è stato molto simpatico e ci ha strappato un sorriso! La posizione era ottima e vicinissima a due fermate metro, tra cui la famosa Paddington, collegatissima. La struttura era molto simile ad altre nel Regno Unito, la stanza era piccolina ma essenziale. Bagno top!

Cons:

Sicuramente da italiani, un’attenzione in più alla polvere e alla pulizia in alcuni punti ma tutto sommato ok.

2026-01-30 via Nuitee
M
Marion solo_traveller es
7
2026-01-29 via Nuitee
M
Matteo couple it
6
Il soggiorno è stato nel complesso piacevole, nonostante qualche piccolo problema, compensato dalla pulizia quotidiana d
Pros:

Staff molto cordiale e alla mano

Cons:

La finestra non si chiudeva bene e, di conseguenza, entrava acqua: al mattino mi ritrovavo spesso una piccola pozzanghera sotto il letto. Nonostante questo problema, il servizio di pulizia era puntuale e ogni giorno la stanza veniva pulita regolarmente.

2026-01-29 via Nuitee
B
Benny solo_traveller gb
8
2026-01-29 via Nuitee
T
Tracey solo_traveller gb
8
Pros:

Friendly staff, clean, quiet room with a large en suite in a great location.

2026-01-29 via Nuitee
D
Dominic solo_traveller gb
10
2026-01-27 via Nuitee
E
Ester couple es
9
Gran lugar para una estancia tranquila
Pros:

El lugar está completamente reformado de forma moderna. Además está situado prácticamente al lado de la Estación de Paddington, unos 5 minutos caminando, es una de las paradas del National Express desde los distintos aeropuertos. También tienes paradas de autobús cercanas, supermercados, comercios y restaurantes. Y Hyde Park a 10 minutos caminando como mucho. El personal siempre muy atento, fuese la hora que fuese. La cama muy cómoda y no pasamos nada de frío en la habitación.

Cons:

Aunque tiene un armario, este es pequeño y su uso es más bien para una sola persona, teníamos las maletas a los pies de la cama. Tampoco nos importaba mucho eso, pero por comentarlo. Las almohadas se podrían cambiar y mejorar.

2026-01-27 via Nuitee
C
Clarisse couple fr
9
2026-01-27 via Nuitee
E
Emanuel-Răzvan couple ro
8
Great location and clean rooms, but tight spaces and weak basement Wi-Fi.
Pros:

We had a very good stay at NOX Paddington. The property was clean and in a great location, just a short walk from Paddington Station, which made getting around London really easy. The room was tidy and well-equipped with everything we needed. Our room was in the basement, facing a lower part of the courtyard, but it stayed quiet throughout our stay. The staff were friendly and helpful.

Cons:

On the downside, the building doesn’t have a lift, and the stairs are quite narrow. The corridors and common areas also feel a bit tight. The walls are thin, so you can hear noise from other rooms. Wi-Fi in the basement was a bit weak for video calls, which was the main inconvenience for us.

2026-01-26 via Nuitee
S
Szilard couple hu
7
2026-01-25 via Nuitee
V
Vasileios solo_traveller gr
10
Kind and helpful staff, nice room (clean and spacey, bathroom clean and comfy), highly recommended.
Pros:

The location is very nice and close to the Paddington station, the staff was very kind and extra helpful, exceptional! Will gladly visit again in the future!

2026-01-25 via Nuitee
C
Cian family_with_children ie
6
Clean, ticks the box but it’s 3 star
Pros:

Location

Cons:

It’s only a room and check in too late

2026-01-25 via Nuitee