NOX Paddington

Hotels
8.4 (785 reviews)
27 Craven Road , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No elevator
Some noise issues
High early check-in fees

Categories

Cleanliness
8.01
Guests noted the hotel was clean, but some mentioned room issues and a dirty showerhead.
Service
8.98
The staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is well-located near transport links and attractions, making it convenient for guests.
Room Quality
7.47
Room quality received mixed reviews with comments about noise and issues in some rooms.
Amenities
8.5
Basic amenities were mentioned, though some reviews cited the lack of an elevator as a concern.
Value for Money
8.46
Several reviews expressed that the price was reasonable for the location and service provided.
Food and Beverage
8.41
Food and beverage options were not explicitly mentioned, deemed standard for the hotel tier.
Overall Experience
8.38
Overall, guests enjoyed their stay despite some minor issues, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Modern Accommodation
NOX Paddington offers air-conditioned rooms with flat-screen TVs, coffee machines, and stylish decor for a comfortable stay in the heart of London.

Convenient Location
Situated just 400 metres from Paddington Station, guests can easily explore the city and visit top attractions like Madame Tussauds and Portobello Road Market.

Multilingual Support
With a 24-hour front desk staff fluent in English, Hindi, Slovak, and Turkish, guests can expect exceptional service and assistance throughout their stay.

To experience luxury and convenience in London, book your stay at NOX Paddington now!

Important information:

The pictures and sizes of the rooms displayed are a representative sample of the accommodations on offer. Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking. The card used at the time of booking is required at the time of check in.

Property do not have the elevator.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 785 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
M
Meilsa solo_traveller us
10
Great access to Heathrow Express
Pros:

Perfect location for easy access to the Heathrow Express. The staff were super helpful and friendly.

Cons:

Everything was great!

2026-07-25 via Nuitee
A
Anca solo_traveller ro
10
2026-07-24 via Nuitee
M
MONICA couple es
9
Estancia, ubicación y conexión perfecta
Pros:

The location is excellent if you want to get around the city center; there is a tube station nearby (Lancaster Gate on the Central line) as well as Paddington Station, which offers other underground lines and train services. There are plenty of places to eat in the surrounding area, and it is a very peaceful neighborhood. The hotel itself is just as quiet; there is no noise at all at night, allowing for a great night's sleep. The staff are incredibly friendly and everything is kept very clean. They also let us store our luggage for free both before check-in and after check-out. We are very grateful for the excellent service. We highly recommend it to anyone looking for a comfortable place to sleep that makes commuting easy—plus, Hyde Park is just a 5-minute walk away!

Cons:

Perhaps the room is a bit small, just to say something.

2026-07-24 via Nuitee
L
luigi extended_group it
7
2026-07-24 via Nuitee
A
Alldritt solo_traveller gb
8
Pros:

Staff great - good TV in room and room was modern

2026-07-24 via Nuitee
E
Erin family_with_children gb
8
2026-07-23 via Nuitee
I
Inthikaf solo_traveller qa
8
Pros:

I liked the location, it was near the station and had alot of restaurants and cafes so it was very nice

Cons:

I didnt like how some facilities like the sink was, it was always spilling water everywhere and it wasn't nice. The pillows weren't so clean, has some hair on it

2026-07-22 via Nuitee
M
Mapvinza solo_traveller gb
9
2026-07-20 via Nuitee
E
Erica family_with_children us
7
Beautiful family suite close to train station, as long as you are willing to walk up some stairs!
Pros:

Beautiful and ingeniously designed family suite! Loved the little nooks under the main bed for suitcases and all the cabinetry to help keep a family and their stuff more organized

Cons:

The stairs, but we knew about them. Also the second bed in the family suite was very uncomfortable and the bedding was too small for teens.

2026-07-20 via Nuitee
C
Chris extended_group gb
7
Good for location. Clean. Convenient. That’s it
Pros:

Location is excellent

Cons:

I booked two rooms and both were on the ground floor. Very noisy late at night and early morning. Room closest to the reception area was very small. You have to climb across the bed to get to the other side

2026-07-19 via Nuitee
M
Mana couple jp
8
2026-07-18 via Nuitee
E
ESRA solo_traveller tr
8
2026-07-18 via Nuitee
U
Ujang Teten extended_group qa
8
Overall OK clean and location
Pros:

Location near Pedington stasion

Cons:

No elevator
Room basement noisy

2026-07-17 via Nuitee
S
Sharon solo_traveller gb
8
2026-07-16 via Nuitee
J
Julien family_with_children fr
7
Pros:

Emplacement proche de Paddington station, transports en commun très pratiques.

2026-07-16 via Nuitee
K
Kerri couple ie
8
2026-07-16 via Nuitee
I
Igor couple us
7
Pros:

The size of the room is very small

2026-07-14 via Nuitee
R
Rayanna family_with_children br
10
2026-07-14 via Nuitee
A
Alexa family_with_children us
9
Great choice for our family, would definitely stay again.
Pros:

Hotel is close to Paddington. Air conditioning was a treat because we stayed during a heat wave. Staff was great, very friendly and quick to respond to needs.

Cons:

The hotel staircase layout can make it a little challenging getting large suitcases up and down the stairs.

2026-07-13 via Nuitee
C
Craig solo_traveller gb
9
Very good.
Pros:

The receptionist was very friendly from the second he opened the door. I was given a very modern, air conditioned room and enjoyed my stay at NOX.

Cons:

The bathroom sink didn’t line up with the tap so if you turned it on too much then water went on the floor and there was also an exposed golden screw pointing upwards on the bed frame - minor issues.

2026-07-12 via Nuitee