Blackberry Hills Munnar Nature Resort & Spa

Resorts
8.9 (384 reviews)
Kanan Devan Hills, Bison Valley Rd , Munnar , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Spectacular/scenic location and views
Friendly and helpful on-site staff (restaurant, activity guides)
Good food/restaurant
Great for wildlife/birdwatching and nature walks
New garden suites and attractive cottages
Yoga classes and organised estate walks/tours
Cons:
Pool cleanliness issues (leaves, insects, foam)
Reception/check-in and check-out delays; occasional lack of empathy
Unexpected child supplements/extra charges and communication about meal inclusions
Steep terrain/90+ steps — not suitable for elderly or low mobility guests
Small/wet washrooms in some cottages; one report of room leakage
Limited breakfast menu and dinner ordering limitations for package guests
Noisy roof at night in at least one unit

Categories

Cleanliness
7.8
Mixed: several guests noted pool cleanliness issues (leaves, insects, foam) and wet/small washrooms; one report of a leaking room — cleanliness is a concern in parts of the property.
Service
9.3
Generally praised — multiple notes of friendly, well-trained staff, helpful restaurant and activity staff; however reception and check-in/check-out were repeatedly called out as slow or lacking empathy, and one incident of staff not recognizing an inclusive meal plan.
Location
10
Very strong: repeatedly described as breathtaking, scenic, excellent valley/mountain views and ideal for wildlife/birdwatching — clear standout for guests.
Room Quality
8.8
Mixed-positive: some rooms/units praised (new garden suites, lovely cottages) but others had issues — leaking in a living room, tiny/wet washrooms and noise from the roof; overall room quality leans positive because of newer suites.
Amenities
8.8
Solid: onsite restaurant, yoga classes, guided walks and estate tours are highlights. Pool and some maintenance aspects need improvement (pool cleanliness was mentioned).
Value for Money
7.6
Concerns raised: unexpected child supplement/extra charges, being charged for simple requests, and limited breakfast options left some guests feeling value was weaker despite strong location and experiences.
Food and Beverage
9
Generally very positive — food and restaurant service described as top notch and delicious by many guests; some criticisms around a limited breakfast menu and restrictions/communication issues at dinner for package inclusions.
Overall Experience
9.9
Overall highly positive: many guests called the stay magical, fabulous and would return (wildlife, views and hospitality stand out), tempered by front-desk issues, occasional staff miscommunication and a few facility complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:39

Property Description

Luxurious Accommodation with Stunning Views

Elegant Rooms and Fine Furnishings
The rooms at Blackberry Hills Retreat are elegantly decorated with fine furnishings and warm lighting. Each room features a seating area, a TV, and an en suite bathroom. For a touch of luxury, some rooms even come with a private balcony offering great views of the hill.

Culinary Delights and Outdoor Dining
Indulge in a culinary journey at Sisal Restaurant, offering an international menu for guests' convenience. For a truly unforgettable experience, head to Hornbill Restaurant's terrace for outdoor dining with breathtaking views of the mountain range. Room service is also available for those cozy nights in.

Convenient Location and Nearby Attractions
Conveniently located, the hotel is a short drive away from Cochin Airport and beautiful cities like Cochin, Madurai, and Coimbatore. Explore the surrounding areas and make the most of your stay at Blackberry Hills Munnar- Nature Resort & Spa.

Book now for an unforgettable stay at Blackberry Hills Retreat!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COK

Location

Guest Reviews

8.9
Based on 384 reviews
Cleanliness: 7.8
Service: 9.3
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.9
A
Antony solo_traveller qa
1
Not happy
Pros:

The property was located in very good location.

Cons:

Our room was leaking in the living room

2026-08-06 via Nuitee
A
Arjan family_with_children nl
10
2026-08-05 via Nuitee
V
Vinay solo_traveller in
9
2026-08-03 via Nuitee
A
Arpit couple in
10
Thankyou for giving a chance to get hosted
Pros:

Fantastic, views breathtaking, hospitality and food are top notch

Cons:

Road to property can be cumbersome for a few, but it’s scenic and worth it

2026-08-02 via Nuitee
B
Bandyopadhyay family_with_children in
8
2026-08-02 via Nuitee
A
Arpit couple in
10
2026-07-24 via Nuitee
G
GERALDINE solo_traveller fr
10
Un cadre magnifique, mais un manque criant d'hospitalité à l'accueil
Pros:

Un lieu splendide au cœur de la nature, une vue magnifique sur les plantations et des chalets superbes. Les enfants ont adoré (mention spéciale à la piscine). Un grand merci aux jardiniers pour leur gentillesse et leurs sourires.

Cons:

Le service à la réception est très décevant pour un établissement de cette catégorie :

​Arrivée pénible : Check-in interminable après un long voyage. Un supplément de 15 €/jour (lit/petit-déjeuner) nous a été imposé pour mon fils de 13 ans, alors que tout était bien précisé sur Booking. La méthode manquait de tact.

​Manque d'empathie : Lors d'un check-out à nouveau très long (et le rick saw nous attendant), mon fils était souffrant après avoir été malade toute la nuit. Aucun mot d'attention pour lui, et un simple bol de riz blanc demandé à la place de son petit-déjeuner payé nous a été facturé en supplément. Petit dej payé en supplément au check-in.
Bref un sentiment très mitigé.

2026-07-22 via Nuitee
N
Naveen solo_traveller in
10
Pros:

Everything is awesome 👌

Cons:

Nothing to hate..

2026-07-01 via Nuitee
S
sanu solo_traveller nz
7
2026-06-13 via Nuitee
B
Bineesh family_with_children ca
8
Pros:

Nice view of valley and staffs are well trained and friendly.

Cons:

Terrain could be a bit difficult for aged or with less mobility.

Swimming pool could be better, I could see leafs, insects and white foamy bubbles on the pool, could be better managed.

2026-06-11 via Nuitee
K
Karen couple gb
9
Fabulous experience.
Pros:

Fabulous mountain retreat. Good choice of food at restaurant. Friendly staff.

Cons:

Noisy roof at night.

2026-06-10 via Nuitee
S
subramanian solo_traveller in
8
Awesome scenic beauty that one should never miss...
Pros:

Awesome place for honey moon couples and families who want a romantic/quiet stay in midst of fog/mist/drizzle/rains/fabulous scenaries...would love to go back many times again...

Cons:

The place is not ideal for old people as there are 90 plus steps (steeep) to climb down and up from reception to cottages..

The washrooms in cottages are very tiny and always wet and does not justify the size of cottage.

However, the garden suites are amazing and new and fabulous...

2026-06-07 via Nuitee
L
Lovett couple gb
10
A beautiful stay with incredible wildlife, food and hotel staff
Pros:

This place is magical. A georgous place to stay in Munnar. One of the main draws for us was the bird watching, waking up to the loudest bird song we'd ever heard. On top of that the room and facilities were all excellent, the on site restaurant staff were exptremely friendly and food was delicious. We enjoyed morning yoga classes and especially the walk across the site with Nikil and dog Banjo. They also organised a walk/tour across the lakshmi tea estate with Arun who was brilliant, full of knowledge and brought us snacks and drinks. The reception also organised taxis when we sadly had to leave. Highly recommend for relaxing, wildlife and amazing views.

2026-06-02 via Nuitee
D
Dhiraj solo_traveller in
10
2026-05-29 via Nuitee
P
PINGNAGAN family_with_children in
9
Pros:

Awesome property and view

2026-05-27 via Nuitee
M
Md family_with_children in
7
Stay was cool except for the staff behavior at dinner while placing the order for food
Pros:

Nature, Comfort, & Proximity to the town

Cons:

- The waiters serving food at the resort restaurant weren't aware that I had booked the room that included breakfast and dinner. I was restricted to order only certain dishes for dinner that doesn't exceed the price limit. This was neither informed to me while booking nor the staff at the restaurant.
- Breakfast menu was too limited - needs improvement.
- Not suitable for elders. Provision to be made in the form of lift as they can't climb the stairs

2026-05-27 via Nuitee
D
Domain family_with_children in
10
2026-05-21 via Nuitee
J
Joachim solo_traveller de
10
Komfortabel inmitten wunderschöner Natur.
Pros:

Das Hotel ist wunderschön gelegen mit einer tollen Aussicht auf die Teeplantagen. Die Unterkünfte sind über schön angelegte, geschlungene Wege am Hang zu erreichen. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir wären gerne länger geblieben. Sehr gute Betten, schöne Räume und ein komfortables Bad.

Cons:

Alles okay, gerne wieder.

2026-05-17 via Nuitee
S
SHABIN solo_traveller in
10
2026-05-12 via Nuitee
B
Barman family_with_children in
10
2026-05-05 via Nuitee