The Glacier Hotel - ex Eurotel Victoria -

Hotels
8.9 (179 reviews)
Chemin du Vernex 3 , Les Diablerets , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very friendly, helpful and professional staff
Excellent location near Glacier 3000 and ski lifts
Beautifully renovated, comfortable and clean rooms
High-quality breakfast and dinner offerings
Attractive pool and spa facilities
Cons:
No air conditioning in some rooms during hot periods
Occasional shortcomings in lunch restocking and breakfast/pool staffing professionalism
Some guests questioned value for money at the listed price
Occasional disturbances noted (e.g., smoker at a window, children in sauna)

Categories

Cleanliness
9.3
Multiple reviews note rooms were 'super clean' and well maintained; housekeeping and overall cleanliness repeatedly praised.
Service
9.1
Staff repeatedly described as friendly, helpful and professional (front desk and reception praised); a few isolated comments about some staff at breakfast/pool lacking local training.
Location
9.5
Consistently highlighted as excellent — central, ideal for Glacier 3000 and very convenient for skiing and station activities.
Room Quality
9.2
Rooms described as beautifully renovated, spacious and well decorated; good soundproofing noted. Minor negatives: no air-conditioning in some rooms during heat spells.
Amenities
8.4
Pool and spa areas praised and seen as attractive, but sauna area and some operational aspects (pool/breakfast staffing) received suggestions for improvement.
Value for Money
7.6
Mixed feedback: some praise for good half-board price-performance, but at least one guest felt the price did not match expectations.
Food and Beverage
9
Breakfast and dinner frequently described as excellent, copious and high quality; minor suggestions include expanding fruit selection and better lunch restocking.
Overall Experience
9.1
Overall very positive stay reports ('excellent', 'fabulous staff', 'everything') with enjoyment of location, staff, rooms and dining; a few operational/service details noted as improvable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:45

Property Description

Luxurious Accommodations
The 4-star superior Eurotel Victoria Les Diablerets offers spacious rooms, many with balconies boasting breathtaking mountain views. Enjoy the comfort and serenity of a family-run hotel with over 40 years of experience in hospitality.

Relaxation and Recreation
Indulge in the hotel's array of amenities including a swimming pool, sauna, and sanarium. Unwind with a soothing massage upon request. In winter, skate at the nearby ice rink, while summer offers tennis just steps away. The hotel's proximity to ski slopes and Glacier 3000 ensures year-round entertainment.

Culinary Delights
Savor a complimentary buffet breakfast during your stay. Additionally, the property features a restaurant and bar for guests to enjoy delectable meals and drinks.

Experience the charm and convenience of Eurotel Victoria Les Diablerets - book your stay now!

Important information:

When traveling with pets, please note that an extra charge of 16 CHF per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.9
Based on 179 reviews
Cleanliness: 9.3
Service: 9.1
Location: 9.5
Room Quality: 9.2
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.1
P
Pascal • couple • ch
10
Pros:

Le charme de la chambre, l'emplacement de l'hôtel, le personnel adorable. Le petit déjeuner est bien copieux.

Cons:

Le réassort lors du déjeuner ne suit pas. Et pas de climatisation dans la chambre. Dommage par les canicules qu'il a fait.

2026-08-08 • via Nuitee
M
Marion • solo_traveller • fr
9
Excellent
Pros:

Très bel hôtel très bien rénové et parfaitement situé au cœur de la station des Diablerets.

Cons:

Un fumeur à sa fenêtre ( pas sur une terrasse) juste au dessous de ma chambre.

2026-08-04 • via Nuitee
J
Jennie • solo_traveller • ch
9
Excellent séjour!
Pros:

L’amabilité du personnel, l’insonorisation de la chambre ainsi que la propreté et la décoration.

Cons:

Rien

2026-08-02 • via Nuitee
J
Jocelyne Gauvain • couple • de
10
Lieu romantique et calme au pied du Glacier 3000
Pros:

Personnel tres professionnel
Piscine bien ammenagee
Suite spacieuse
Excellent Buffet et Gastronomie en demi pension

2026-07-20 • via Nuitee
E
Eric • solo_traveller • us
10
2026-07-19 • via Nuitee
A
Angelika • couple • ch
8
2026-06-28 • via Nuitee
U
Ugo • solo_traveller • be
9
A very nice hotel
Pros:

I really liked the front desk staff: kind and helpful!

Cons:

They should increase the fruit selection for breakfast.

2026-06-21 • via Nuitee
S
Sveinn • solo_traveller • is
10
2026-06-20 • via Nuitee
N
Nicole • solo_traveller • ch
9
Pros:

Das Personal war sehr freundlich und zuvorkommend. Top Lage. Sehr gute Preis-Leistung der Halbpension.

2026-06-15 • via Nuitee
E
Eva • solo_traveller • ch
10
2026-05-17 • via Nuitee
D
denise • family_with_children • ch
7
2026-05-16 • via Nuitee
M
musaad • solo_traveller • sa
8
2026-05-15 • via Nuitee
F
family SFO • family_with_children • ch
9
Pros:

all perfect

Cons:

nothing

2026-05-03 • via Nuitee
J
Janine • family_with_children • ch
10
Erholsame Ferien in wunderschönem Familienzimmer mit tollem Hotelservice
Pros:

Wunderschöne Zimmer, top Service, ausgezeichnete Küche und tolle Lage mit traumhafter Aussicht.

2026-04-21 • via Nuitee
M
Mihaela • solo_traveller • fr
8
Excellent for stays near Glacier 3000
Pros:

Location, cleanliness

Cons:

Few persons were not professional at breakfast and swimming pool. We can see they lack local training to Swiss standards.

2026-04-16 • via Nuitee
R
Raluca • family_with_children • ch
10
2026-04-16 • via Nuitee
E
Efua • extended_group • ch
10
Pros:

Everything - location, facilities and most importantly the staff!

2026-04-05 • via Nuitee
S
serge • solo_traveller • be
10
Pros:

Fabulous staff and top renovated

2026-04-05 • via Nuitee
J
Johan • solo_traveller • ch
10
2026-04-05 • via Nuitee
S
Streisanne • solo_traveller • ch
10
Pros:

Staff were so great ! Really went out of their way to offer me to use the shower in the pool after a long day of skiing before taking the train ! Rooms were super clean and the hotel was really nice, excellent breakfast and cute hotel

2026-04-05 • via Nuitee