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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Fax/photocopying
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Central Location in Tunbridge Wells
Located in the heart of the Pantiles, The Tunbridge Wells Hotel offers a convenient stay just minutes away from local shops and the railway station.
Modern Amenities and Dining
Enjoy complimentary Wi-Fi, en suite bathrooms, and flat-screen TVs in every room. Indulge in a culinary experience at La Boucherie for meat lovers or Brasserie Des Sources for a taste of Parisian cuisine.
Explore Nearby Attractions
Immerse yourself in history with a short drive to Hever Castle, Scotney Castle, and Penshurst Place. For music enthusiasts, Finchcocks Musical Museum is a must-visit, showcasing a unique collection of keyboard instruments.
Book your stay at The Tunbridge Wells Hotel for a memorable experience.
Please note that not all rooms can accommodate extra beds and/or baby cots. Please inquire before booking.
Children aged under 18 years old must be accompanied by a parent or guardian.
Parking is available at the nearby The Upper Pantiles public car park, at a rate of GBP 10.00 per day. The area reserved for the hotel is sign posted and the fee is payable at the hotel.
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Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 3 years old and over stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.
Location
Guest Reviews
The hotel and the rooms are full of charm and it’s well placed in the old town near fabulous restaurants. And the staff were very helpful.
The stairs were a challenge, especially for my friends who were on the higher floors.
The staff were super helpful and friendly.
The property is looking very tired and needs a good lick of paint and a deep clean/dust. Rooms on the road side are noisy so ask for city side.
Great location and staff were very friendly.
It wasn’t very clean. Dust everywhere. Floor hadn’t been hoovered. The mirror was really old and rusty.
Location was good.
Bedroom and Bathroom small, bathroom windows rattled in the wind. Blinds torn at top. The doors on the wardrobe wouldn’t close and swung open. Large king size bed was 2 singles that you rolled into the central gap. Food from the kitchens had been dropped on the stairs and not cleared up.
La décoration
Location
The room was very comfortable and the coffee machine in the room was very nice in the morning.
The food was so expensive. Luckily I had brought some from my shoot that I was working on but the breakfast was way more than I was prepared to spend money on.
Absolute value for money located in a prime position.
Staff are all professional and friendly, lovely comfortable bed and pleasant stay. Breakfast yummy and gentleman that looked after us was charming and helpful.
Definitely recommend and will be back.
kamers
Ontbijt was duur
Staff were excellent, the room was clean and comfortable and the location was ideal.
The Bath/ shower was very slippery
Great location for our needs and the staff were friendly and helpful
General decor was tired throughout.A few isues in our bathroom-which we reported to owner(?).Mainly the toilet roll holder was lose and roll kept falling off,towel hook behind door was lose so towels kept falling on floor and the surface of bath was peeling off and bits kept blocking plug hole while shower was running and I had to unblock it to get water to drain away.!It looked as if to cover stains it has been sprayed(badly)with something like'Plasticoat'.We got a polite an apology but for £136 I felt it was overpriced,and quite frankly expected some kind of refund/complimentary breakfast.
The location was on The Pantiles so excellent for all the restaurants and bars
So many stairs to the rooms. Bar prices very expensive.
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