Karana Palms Resort

Hotels
7.8 (352 reviews)
40 Tarcoola Crescent, Surfers Paradise , Gold Coast , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Close to attractions
Cons:
Some rooms are dated
Weak Wi-Fi
Couch quality could be better

Categories

Cleanliness
6.94
Some issues with cleanliness were noted, such as the weak Wi-Fi connection and outdated room conditions.
Service
8.41
Many reviews highlight the friendly and helpful staff.
Location
8.95
Multiple reviews praised the great location close to amenities and attractions.
Room Quality
6.9
Rooms described as dated with some issues, but generally adequate.
Amenities
7.43
Mixed feedback due to lack of modern amenities like streaming services.
Value for Money
7.39
Some comments on pricing, particularly regarding early check-in fees and room conditions.
Food and Beverage
7.94
Guests were satisfied with the option to prepare meals in the apartments.
Overall Experience
8.41
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:52

Property Description

Private Balcony and Garden Views:
Experience the tranquility of Karana Palms Apartments with your own private balcony overlooking beautiful garden views.

Outdoor Pool and BBQ Area:
Unwind and soak up the sun by the outdoor pool or enjoy a delicious barbecue in the designated area, perfect for a relaxing day under the sun.

Convenient Location and Amenities:
Situated just a short walk from restaurants and shops, Karana Palms Apartments offer the convenience of a full kitchen, laundry facilities, and a spacious seating area in all apartments for a comfortable stay.

Book your stay at Karana Palms Apartments now for a perfect blend of relaxation and convenience during your Gold Coast getaway.

Important information:

Please note that air conditioning is available at an additional surcharge.

Please note when booking for 2 people using the sofa bed, there is an additional AUD 5 charge for extra linen.

Please note that 1 free housekeeping service is offered for stays of more than 7 nights.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

When the guest makes the reservation with his/her own credit card, and the reservation is for check-in more than 14 days in advance, the first night's rate will be charged as a deposit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 352 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.41
S
Stefania • family_with_children • it
9
Pros:

I servizi, la posizione, il personale disponibile

Cons:

Wifi poco potente, il divano letto non troppo comodo per un adulto

2026-03-30 • via Nuitee
Y
Yvonne • solo_traveller • au
9
My stay was great, hosts were very helpful & always available if needed for anything.
Pros:

Situated on Chevron Island away from the hustle & bustle of Surfers Paradise but close enough to walk there. Quiet, clean, had everything a guest would need. Check-in & checkout simple & available online.

Cons:

No Lift so if booked on upper floors, stairs to walk up.

2026-03-29 • via Nuitee
K
Karoline • family_with_children • no
8
Pros:

Veldig bra beliggenhet. Leiligheten hadde det man trengte.

Cons:

Sovesofaen var vond å sove på.

2026-03-27 • via Nuitee
O
Olivia • couple • au
7
Overall was a great experience and would definitely stay again!
Pros:

The property was in a great location for the price. The pool was amazing and the room was a great size for us as a couple. The lady at the front desk was awesome and super helpful!

Cons:

We found the mattress and couch very uncomfortable, and we weren’t given a doona. The fluffy blanket definitely left us a bit cold at night haha

2026-03-23 • via Nuitee
G
Gemma • couple • au
6
Overall was a good stay!
Pros:

Amazing location, good size and had everything you need

Cons:

Wifi didn’t work, tv wouldn’t turn on and it didn’t have an elevator

2026-03-23 • via Nuitee
R
Redonce • solo_traveller • nz
10
Relaxing, home away from home!
Pros:

Location is great, walking distance to Chevron Village and to Surfers Paradise. Close to the tram to go everywhere on the Gold Coast. Reasonable price. Grounds immaculate. Very friendly helpful staff! 🙏

Cons:

I have stayed here at least three times in the last couple of years and will do so again.
I think it would be great if there was a handrail on the pool. However the pool is lovely anyway.

2026-03-22 • via Nuitee
S
Sheree • couple • au
8
2026-03-20 • via Nuitee
B
Bo • solo_traveller • nz
8
Easy walk to all to restaurants and beach.
Pros:

Great location and helpful staff

Cons:

Rooms a bit dated, bathroom could be cleaner.

2026-03-19 • via Nuitee
M
Michelle • solo_traveller • au
8
There staff could not have done more for me even carrying my bags and call me
Pros:

That the people did there best to help me

Cons:

Advised as on booking.com as Thomas drive but it was on Tarcoola cres which makes a difference when you are walking

2026-03-16 • via Nuitee
P
Piotr • family_with_children • pl
9
2026-03-16 • via Nuitee
R
rattlenroll • family_with_children • au
8
Surfers gem.
Pros:

Great location.We were able to walk to shops,cafes etc. Nice and quiet at night.

Cons:

Rooms are a little dated, but are clean and tidy.

2026-03-10 • via Nuitee
Y
Yvonne • solo_traveller • au
9
Pros:

Walking distance to centre of surfers paradise. Also close to local shops and restaurants. Loved havin a kitchen and washin machine plus dryer.

Cons:

Not much shade in pool area but pool temperature was lovely and warm. There is no lift so not good if you dont do stairs, but good exercise..

2026-03-10 • via Nuitee
R
Rebecca • couple • de
8
Great place to stay but not suitable for people working/ needing WiFi
Pros:

Great location, great kitchen equipment, the flat was very clean, the balcony was very spacious, quiet but central

Cons:

This place is not really suitable for people trying to work. The WiFi was really bad, we used our mobile data as hot spot. And there aren’t many power outlets which made it difficult to work and charge our laptops at the same time.

2026-03-07 • via Nuitee
A
Alexander • family_with_children • au
8
2026-03-02 • via Nuitee
G
Gayle • family_with_children • au
5
Pros:

Location was good

Cons:

Very uncomfortable bed, hard to get responses from staff over issues with the Internet codes. Nasty smell in the common area carpet. Wouldn't stay again.

2026-02-22 • via Nuitee
C
Claire • family_with_children • au
10
2026-02-10 • via Nuitee
A
Adem • extended_group • au
6
Spacious and comfortable just needs to be more well maintained,
Pros:

Great location and comfortable for 4 adults with plenty of space.

Cons:

Wasn’t very well maintained everything seemed like it was 1 use from falling apart and took our security deposit for damage that occurred while we weren’t even in the apartment.

2026-02-09 • via Nuitee
K
Kassandra • couple • au
10
Absolutely loved our stay will be back
Pros:

Beautiful staff and location

Cons:

Had trouble with TV connection

2026-01-31 • via Nuitee
E
Enrik • family_with_children • nc
8
Bien équipé et situé dans un endroit calme et proche de Surfers
Pros:

Bien équipé, confortable et bien situé

Cons:

Dommage qu’il n’y ai pas d’ascenseur

2026-01-31 • via Nuitee
R
Rafic • family_with_children • au
10
2026-01-27 • via Nuitee