Mercure Oxford Hawkwell House Hotel

Hotels
Mercure
8.5 (3399 reviews)
Church Way, Iffley Village , Oxford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food service inconsistencies

Categories

Cleanliness
7.71
Some rooms reported cleanliness issues such as cup rings and food remnants.
Service
9.18
Staff were consistently described as friendly, kind, and attentive.
Location
9.22
Excellent location for visiting nearby attractions and riverside walks.
Room Quality
8.67
Comfortable rooms with good amenities, though some minor concerns raised.
Amenities
8.7
Good general amenities, but some liked more variation for breakfast.
Value for Money
8.16
While generally good, some food options did not meet expectations for the price paid.
Food and Beverage
7.71
Breakfast and dining experiences had mixed reviews, especially during busy times.
Overall Experience
8.68
Overall pleasant stay with recommendations for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:19

Property Description

Luxurious Accommodation - Mercure Oxford Hawkwell House Hotel offers 77 elegantly designed bedrooms with rain showers, flat screen TVs, and complimentary bottled water. Upgrade to a Privilege room for added comforts like Nespresso coffee machines and plush bathrobes.

Culinary Delights - Indulge in a delightful dining experience at Frank's at Hawkwell House, serving delicious breakfast, lunch, and dinner options. Enjoy al fresco dining on the terrace with garden views for a truly memorable meal.

Prime Location - Nestled in the quaint Iffley Village, just 2 miles from Oxford city center, our hotel provides easy access to popular attractions like Blenheim Palace and New Theatre Oxford. Explore the beauty of the countryside or tee off at the nearby Hinksey Heights Golf Club.

Experience luxury and convenience at Mercure Oxford Hawkwell House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Only one child under 12 years old is allowed on a sofa bed, bunk bed or extra bed. One child under 12 years is charged GBP 20 per night when using existing beds. Any children over this age will require an additional room.

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

Pets can be accommodated at the property for an additional fee of GBP 20 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 3399 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
H
heapy couple gb
7
Lovely hotel, good location but some areas need reviewing.
Pros:

Breakfast was fabulous. Great variety. Local produce.
Staff were lovely, very helpful especially at breakfast.
The ambience was pleasant and table/ seating good.
I paid a huge price for an ordinary Sauv blanc with dinner.
Room was nice and clean.

Cons:

Dinner was disappointing. My partner was not asked how he wanted his steak and the seafood quality (mussels) in the tagliatelle was poor. The request for no rocket in the salad just provided plain lettuce.
The room didn't seem to be well organised. I couldn't get alongside the bed near the window, but there was plenty of space the other side.

2026-08-28 via Nuitee
A
Anna-Lena couple de
7
Gute Lage, nettes Personal
Pros:

Lage gut. Mit Bus schnell in der Innenstadt. Sehr freundliches Personal.

Cons:

Nicht so gut geputzt. Kinderbett wirklich nur für Kleinkinder geeignet.

2026-08-27 via Nuitee
S
Sarah couple gb
8
Great location, clean and comfortable, friendly staff
Pros:

Great location, room clean and comfortable. Staff friendly

Cons:

Breakfast not value for money, has gone down hill ( I have stayed x 2 before & was much better before ). Less choice, poor presentation
Not worth £16

2026-08-27 via Nuitee
J
Jacqueline extended_group gb
5
2026-08-25 via Nuitee
A
Alexander couple de
9
2026-08-25 via Nuitee
J
james solo_traveller gb
5
2026-08-23 via Nuitee
P
Praveen family_with_children fi
8
Pros:

Great location, good breakfast. Food in the bar was also quite good. Friendly staff.

Cons:

Wifi in the room was pretty bad

2026-08-23 via Nuitee
C
cinzia solo_traveller it
8
Pros:

Convenient to reach Oxford city center by bus

2026-08-23 via Nuitee
D
Davy solo_traveller gb
2
We overpaid our room to be DOWNgraded, never experienced that anywhere before, a disgrace!
Pros:

Modern room and hotel with a theme around the Oxford shoes. Original.
Great staff and perfect breakfast with loads of options

Cons:

We were downgraded to a tiny room although we paid much more than the latest rate for a standard room, that's not acceptable

2026-08-22 via Nuitee
R
Ruth Lindahl couple dk
8
Det er et dejlig sted.
Pros:

Beliggenhed i et dejlig rolig område. Roen - stilhed og det store værelse. Der var ret og pænt på værelset og hotellet generelt.

Nemt at tjekke ind og ud.

Lækker morgenmad, hvor vi blev mødt af den sødeste kvinde, der introducerede os til caféen og vores valgmuligheder ud over det der var sat frem.

Cons:

Jeg kunne have ønsket mig mulighed for at vælge en anden hovedpude, den var alt for høj til sove med.

Sengen var en anelse smal men passede selvfølgelig til værelsets størrelse.

Vi blev indkvarteret i tilbygning ovenfor hovedbygningen. Et dejligt sted men vær OBS på forholdene hvis gangbesværet.

2026-08-22 via Nuitee
M
Michael couple de
9
Jederzeit gerne wieder!
Pros:

Kostenfreie Parkmöglichkeiten direkt am Haus - Frühstück und Zimmer. Tolles Ambiente.

Cons:

-

2026-08-21 via Nuitee
A
Anne couple de
8
2026-08-21 via Nuitee
D
Dan couple gb
10
2026-08-21 via Nuitee
J
james couple sg
7
Outskirts of Oxford (with free parking) with a convenient bus ride to town.
Pros:

We knew that Oxford was difficult for parking and selected this hotel with the knowledge we would need to take a bus into town. Bus was as expected, quite frequent. The cost of a all-day-pass was GBP5 - they don't sell a return ticket.

Cons:

Staff appear disinterested. Nothing bad, but not welcoming. Functional.
The parking was staggered up a hill. If you have luggage, it not so convenient, but we drop our luggage at the reception door and then parked - walked back to room.
Our room was on ground floor. It was very warm - UK heat wave - but we felt uncomfortable leaving the window open due on security concerns (we could hear people walking past the window).

2026-08-20 via Nuitee
Y
YUTAKA family_with_children jp
7
2026-08-20 via Nuitee
L
LUIS couple gb
3
Overpriced for what was offered
Pros:

The outdoor facilities

Cons:

Room was full of insects, dead and alive around the windows and the room had a very heavy musty smell.
We were given a different room the second night.

2026-08-19 via Nuitee
G
Ghazala family_with_children gb
5
A let down
Pros:

The location, most of the facilities and most staff were great.

Cons:

1 particular staff member (male) serving during breakfast time was asked for cutlery as table only had 1 set he brought it out of the kitchen then stood by the manager who’s come into the breakfast area (super loud) talking to a customer. It took him a while before he came to give me the cutlery by then I’d used my mother’s. Pure neglect and thoughtlessness. For the price paid these things should not happen. Toilets not cleaned thoroughly. This needs to be much better.

2026-08-19 via Nuitee
M
Mihaela couple ro
10
Cazare comoda intr-un sat pitoresc
Pros:

Hotelul este asezat intr-i zona linistita, aproape de Oxford

Cons:

NA

2026-08-17 via Nuitee
K
Khrystyna couple tr
9
Неперевершено
Pros:

Чудовий готель, знаходиться в дуже затишному і спокійному місці. Навколо багато дерев і пташок - тут відпочиваєш душею. Персонал готелю був дуже ввічливим і посміхненим. Нам сподобалося

Cons:

Єдиний мінус - павуки в номері - їх безліч і вони не прибираються. Треба звернути на це увагу.

2026-08-17 via Nuitee
Z
Zain Abdul Rehman solo_traveller kw
7
No Wardrobe in Room. No bathtub which was shown in photos.
Pros:

Location

Cons:

No Wardrobe in Room. No bathtub which was shown in photos.

2026-08-17 via Nuitee