Mercure Oxford Hawkwell House Hotel

Hotels
Mercure
8.5 (3360 reviews)
Church Way, Iffley Village , Oxford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food service inconsistencies

Categories

Cleanliness
7.71
Some rooms reported cleanliness issues such as cup rings and food remnants.
Service
9.18
Staff were consistently described as friendly, kind, and attentive.
Location
9.22
Excellent location for visiting nearby attractions and riverside walks.
Room Quality
8.67
Comfortable rooms with good amenities, though some minor concerns raised.
Amenities
8.7
Good general amenities, but some liked more variation for breakfast.
Value for Money
8.16
While generally good, some food options did not meet expectations for the price paid.
Food and Beverage
7.71
Breakfast and dining experiences had mixed reviews, especially during busy times.
Overall Experience
8.68
Overall pleasant stay with recommendations for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:19

Property Description

Luxurious Accommodation - Mercure Oxford Hawkwell House Hotel offers 77 elegantly designed bedrooms with rain showers, flat screen TVs, and complimentary bottled water. Upgrade to a Privilege room for added comforts like Nespresso coffee machines and plush bathrobes.

Culinary Delights - Indulge in a delightful dining experience at Frank's at Hawkwell House, serving delicious breakfast, lunch, and dinner options. Enjoy al fresco dining on the terrace with garden views for a truly memorable meal.

Prime Location - Nestled in the quaint Iffley Village, just 2 miles from Oxford city center, our hotel provides easy access to popular attractions like Blenheim Palace and New Theatre Oxford. Explore the beauty of the countryside or tee off at the nearby Hinksey Heights Golf Club.

Experience luxury and convenience at Mercure Oxford Hawkwell House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Only one child under 12 years old is allowed on a sofa bed, bunk bed or extra bed. One child under 12 years is charged GBP 20 per night when using existing beds. Any children over this age will require an additional room.

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

Pets can be accommodated at the property for an additional fee of GBP 20 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 3360 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
M
Michael couple gb
10
Excellent experience, can’t wait to come again.
Pros:

All of it, great location. Nice walk into the city centre. Excellent food and service.

Cons:

Nothing.

2026-08-08 via Nuitee
S
Sandra couple gb
7
Would stay again but ask for a different room.
Pros:

The location was good ( quiet area, plenty of greenery ) & plenty of car parking. The service was polite, friendly & helpful & the food tasty. The hotel is near a bus stop to go into Oxford. The shower room was reasonably large & there was plenty of shelving for our toiletries in the bathroom.

Cons:

The bed was small & had a very large & heavy duvet. There was no cupboard or drawers for our clothes, only 3 coat hangers where we hung our outer garments. The shower room could do with a little shelf for soap, razors etc. & the bathroom was a little cramped. Our room was right next to the fire door so we could hear other guests coming in & out when we were trying to sleep.

2026-08-08 via Nuitee
C
Charanjeet extended_group us
9
Pros:

The breakfast was very good. Staff was very friendly. The hotel was clean and comfortable. The location was good, we were able to take a bus into central Oxford.

Cons:

I would have preferred to have a shower cap and lotion in the room

2026-08-07 via Nuitee
D
Debra solo_traveller gb
7
2026-08-07 via Nuitee
D
Dorothee couple de
7
Insgesamt gut
Pros:

Schöne ruhige Lage, netter Garten und Terrasse, sehr gutes Frühstück. Zimmer ok.

Cons:

Tische auf Terrasse waren nicht sehr sauber, wurden nicht abgewischt bevor Essen serviert wurde.

2026-08-07 via Nuitee
F
Francis Michael family_with_children gb
5
Hopeless service in restaurant coloured our view especially as it was relatively expensive.
Pros:

Biggest issue was the food. Too few staff. Service very slow. Breakfast buffet kept running out. Dinner took 2.5 hours and was too expensive. Turned out to ge cheaper to dine at the Ivy In Oxford.

Cons:

Reception staff friendly.

2026-08-06 via Nuitee
M
Mark couple de
10
A wonderful and relaxing stay
Pros:

Lovely location in a beautiful setting. Well designed and well kept interior. The food served is excellent (breakfast, lunch and dinner). Nice terrace where you can take a drink in the evening. Very dog friendly (you can take them everywhere). Lots of parking spaces. Great walks with the dog. All staff extremely friendly and always very helpful. We liked it so much that we extended our stay.

Cons:

Nothing.

2026-08-06 via Nuitee
K
Kabangu solo_traveller fr
9
Pros:

L'emplacement, la beauté des lieux, le sourire du personnel ainsi que la propreté.

Cons:

Rien.

2026-08-05 via Nuitee
J
José Muñoz solo_traveller es
8
2026-08-04 via Nuitee
O
Ozal family_with_children az
3
Pros:

Staff was fine and tried their best. Location was fine as Oxford is a small place, it was easy to get to most places with taxi.

Cons:

The place was dirty. And I don’t mean a stain on carpet; dust everywhere, spider webs on the ceiling, cups, etc. Breakfast was okay, so was lunch and dinner options.

2026-08-04 via Nuitee
M
Marcello solo_traveller it
8
Excellent overall
Pros:

Very nice cozy room. Lovely location in Iffley Village. Very quiet room. Very clean and staff was friendly.

Cons:

The food at dinner and breakfast was good overall and the restaurant was nice. There need to be more clearly marked, and available, vegan options on the dinner menu.

2026-08-03 via Nuitee
A
Annwen extended_group gb
9
I would definitely stay here again-thank you.
Pros:

Location, friendly staff and comfortable room. The staff in the dining room in the evening were delightful and very attentive.

Cons:

The laundry room had been left open and laundry trolley was right outside the door-felt as if I was in a basement.
The breakfast was OK-no bread rolls available and the choice of bread generally was disappointing-had to ask for certain items to be restocked eg orange juice and bread for the toaster.

2026-08-03 via Nuitee
T
tomasz couple gb
9
2026-08-03 via Nuitee
N
nadine family_with_children fr
10
Parfait
Pros:

La chambre est parfaite et très bien équipée, la literie très confortable, la propreté est impeccable, le personnel est au petit soin et très efficace. Le restaurant et le buffet du petit déjeuner sont excellents et de qualité. L'établissement est très bien situé dans un quartier calme avec une décoration soignée. C'était un plaisir de terminé notre séjour en grande Bretagne ici. Nous conseillons vivement cet établissement !

Cons:

Tout était parfait 👍

2026-08-03 via Nuitee
M
Mark couple de
10
2026-08-03 via Nuitee
M
Manouk family_with_children nl
8
Pros:

Vriendelijk personeel!

2026-08-02 via Nuitee
S
Stuart solo_traveller gb
8
2026-07-25 via Nuitee
L
Luis family_with_children es
7
Buen alojamiento salvo que viajes en plena ola de calor
Pros:

Necesitábamos hotel con parking y no queríamos que estuviera en el centro. Era muy tranquilo. Fue fácil desplazarse desde el hotel en bus al centro de Oxford. El desayuno muy bueno, completo y variado.

Cons:

No tiene aire acondicionado y viajamos en plena ola de calor. Lo solucionan proporcionándote dos ventiladores, pero ante el futuro de sufrir olas de calor cada vez más frecuentes, deberían plantearse instalar aire acondicionado en las habitaciones.

2026-07-25 via Nuitee
A
adeline family_with_children fr
10
Confortable et chaleureux
Pros:

Tout était parfait de l'emplacement à la literie au personnel
Mention spécial au restaurant tres bon!

2026-07-25 via Nuitee
J
jacqueline couple gb
10
A beautiful Hotel in a stunning location
Pros:

A beautiful Hotel in a tranquil location, the staff were so friendly and very kindly upgraded our room as it was our Wedding Anniversary. The huge bed was so comfy, the room was absolutely beautiful. This is one of the best Hotels we’ve stayed in and can’t wait to go back

Cons:

Nothing everything was perfect

2026-07-24 via Nuitee