Mercure Oxford Hawkwell House Hotel

Hotels
•
Mercure
8.5 (3399 reviews)
Church Way, Iffley Village , Oxford , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food service inconsistencies

Categories

Cleanliness
7.71
Some rooms reported cleanliness issues such as cup rings and food remnants.
Service
9.18
Staff were consistently described as friendly, kind, and attentive.
Location
9.22
Excellent location for visiting nearby attractions and riverside walks.
Room Quality
8.67
Comfortable rooms with good amenities, though some minor concerns raised.
Amenities
8.7
Good general amenities, but some liked more variation for breakfast.
Value for Money
8.16
While generally good, some food options did not meet expectations for the price paid.
Food and Beverage
7.71
Breakfast and dining experiences had mixed reviews, especially during busy times.
Overall Experience
8.68
Overall pleasant stay with recommendations for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:19

Property Description

Luxurious Accommodation - Mercure Oxford Hawkwell House Hotel offers 77 elegantly designed bedrooms with rain showers, flat screen TVs, and complimentary bottled water. Upgrade to a Privilege room for added comforts like Nespresso coffee machines and plush bathrobes.

Culinary Delights - Indulge in a delightful dining experience at Frank's at Hawkwell House, serving delicious breakfast, lunch, and dinner options. Enjoy al fresco dining on the terrace with garden views for a truly memorable meal.

Prime Location - Nestled in the quaint Iffley Village, just 2 miles from Oxford city center, our hotel provides easy access to popular attractions like Blenheim Palace and New Theatre Oxford. Explore the beauty of the countryside or tee off at the nearby Hinksey Heights Golf Club.

Experience luxury and convenience at Mercure Oxford Hawkwell House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Only one child under 12 years old is allowed on a sofa bed, bunk bed or extra bed. One child under 12 years is charged GBP 20 per night when using existing beds. Any children over this age will require an additional room.

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

Pets can be accommodated at the property for an additional fee of GBP 20 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 3399 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
W
Walid • solo_traveller • ch
8
Pros:

Location, bar, hotel looks really nice!

Cons:

Bed was not the most confortable one

2026-09-19 • via Nuitee
L
Linda • family_with_children • it
8
Pros:

La signora della colazione era molto disponibile abbiamo ordinato tante cose, ci guardava incuriosita e forse un po’ allibita..

Cons:

Mancava il porridge per celiaci. Un must have per l’ Inghilterra direi ..

2026-09-19 • via Nuitee
L
Laura • family_with_children • gb
10
Pros:

Perfect location, beautiful hotel! Rooms were clean and modern but with added comfort. The boys loved the bunk beds. The room was a brilliant size for 4. Staff were very helpful and friendly. Would definitely stay again.

2026-09-17 • via Nuitee
B
Benedetta • solo_traveller • gb
8
Pros:

The room was really nice and clean and had anything we needed. Comfortable beds too and nice shower over bath.
Location is good, the bus 3 or 3A takes you directly to oxford city centre in 10-15 min.

Cons:

Breakfast could be better for vegan and gluten free options. I also waited 20 min for 2 pieces of gluten free toast. Allergens not specified on buffet food and coconut milk was off. Very overpriced for what you get.

2026-09-15 • via Nuitee
A
Adrienne • solo_traveller • nz
9
Pros:

Tomek, at reception and Wendy, at breakfast were fantastic, very helpful, Wendy was hilarious. Rooms nice and beds comfortable

2026-09-14 • via Nuitee
N
Nicola • couple • gb
4
Disappointing
Pros:

Liked the fact the hotel accepts dogs. Good garden for dogs. Staff were professional

Cons:

Sink in bathroom slow draining - filled with water. Body wash in shower was empty. Stains on tiles on wall above loo. Couldn’t have a hot bath as water wouldn’t reach hot temperature. Bathroom towels really thin and scratchy. On opening shower door - dirt in harder to reach areas. Empty box of tissues next to bed with 2 tissues pushed in the top. Only one bathrobe. Couldn’t open window as there was a lock on it - had to get receptionist to un lock. Really didn’t like the fake wood floors and fake leather seating… charmless interior. Weak, tasteless coffee at breakfast from a machine.

2026-09-13 • via Nuitee
J
Jasmin • solo_traveller • de
8
2026-09-13 • via Nuitee
A
Albee Joy • couple • ph
10
Short but great!
Pros:

A fee minutes walk to the Bus station. The Parking is for free.

Cons:

None.

2026-09-13 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-09-13 • via Nuitee
R
REHAN HABIB • solo_traveller • ae
5
2026-09-13 • via Nuitee
R
Ryan • solo_traveller • gb
10
Pros:

Great staff, rooms and breakfast

2026-09-13 • via Nuitee
E
Elliot • couple • gb
9
2026-09-13 • via Nuitee
N
Nicholas • couple • gb
10
Second visit and will stay again in the future
Pros:

Comfortable, clean, relaxing, attentive staff

Cons:

N/A

2026-09-10 • via Nuitee
N
nic • couple • gb
10
Great location , great staff
Pros:

Fantastic hotel

2026-09-09 • via Nuitee
G
gary • couple • gb
9
2026-09-08 • via Nuitee
P
Peter • couple • au
9
Mostly very good
Pros:

The staff was very good ,a big shout out to Wendy who was extremely helpful.

Cons:

It was very hard to get a drink in the bar ,so much so we went to the local pub

2026-09-07 • via Nuitee
B
Bridget • couple • gb
9
2026-09-07 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-09-07 • via Nuitee
D
david • couple • gb
6
Lovely hotel, great location just a shame the housekeeping staff didn’t work to the standard this hotel deserves.
Pros:

Location is superb and the rooms (family room) were a great spacious size.

Cons:

On arrival we had an odour in our room, we opened the windows etc and headed into the city centre. When we got back to our room later after dinner in the restaurant the smell was still there. It was then we realised the housekeeping staff hadn’t emptied the bin a soiled nappy from the previous occupants was left in the room.

2026-09-07 • via Nuitee
R
robert • couple • gb
7
Pros:

.

Cons:

Hot water not hot

2026-09-07 • via Nuitee