Mercure Oxford Hawkwell House Hotel

Hotels
Mercure
8.5 (3320 reviews)
Church Way, Iffley Village , Oxford , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food service inconsistencies

Categories

Cleanliness
7.71
Some rooms reported cleanliness issues such as cup rings and food remnants.
Service
9.18
Staff were consistently described as friendly, kind, and attentive.
Location
9.22
Excellent location for visiting nearby attractions and riverside walks.
Room Quality
8.67
Comfortable rooms with good amenities, though some minor concerns raised.
Amenities
8.7
Good general amenities, but some liked more variation for breakfast.
Value for Money
8.16
While generally good, some food options did not meet expectations for the price paid.
Food and Beverage
7.71
Breakfast and dining experiences had mixed reviews, especially during busy times.
Overall Experience
8.68
Overall pleasant stay with recommendations for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:19

Property Description

Luxurious Accommodation - Mercure Oxford Hawkwell House Hotel offers 77 elegantly designed bedrooms with rain showers, flat screen TVs, and complimentary bottled water. Upgrade to a Privilege room for added comforts like Nespresso coffee machines and plush bathrobes.

Culinary Delights - Indulge in a delightful dining experience at Frank's at Hawkwell House, serving delicious breakfast, lunch, and dinner options. Enjoy al fresco dining on the terrace with garden views for a truly memorable meal.

Prime Location - Nestled in the quaint Iffley Village, just 2 miles from Oxford city center, our hotel provides easy access to popular attractions like Blenheim Palace and New Theatre Oxford. Explore the beauty of the countryside or tee off at the nearby Hinksey Heights Golf Club.

Experience luxury and convenience at Mercure Oxford Hawkwell House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Only one child under 12 years old is allowed on a sofa bed, bunk bed or extra bed. One child under 12 years is charged GBP 20 per night when using existing beds. Any children over this age will require an additional room.

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

Pets can be accommodated at the property for an additional fee of GBP 20 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 3320 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
M
mikegA9509VG Couples London, England
2
DO NOT ORDER FOOD...IF ILL YOU WON'T GET YOUR DEPOSIT BACK.
Pros:

First, I have to be honest and admit we were unable to go on our 3 night short break. This was due to a lady in our group being critically ill with cancer to the extent she potentially only had days to live. In fact she passed away on the Thursday before our break.

Liam at the hotel dealt with the cancellation in an understanding and very sympathetic way and I was extremely grateful for the compassion he showed.

Now we come to the infuriating side of things. I paid a 100 pound deposit for a meal for 10 on 19/7. I explained the sad reasons for our cancellation. Would they refund? NO. Cold, unsympathetic, uncaring. No words can describe the inconsiderate nature of the dining policy. DON'T book food there. Liam and the catering side were at different ends of the spectrum. So inconsiderate, so cold, so mercenary I found it hard to believe.

2026-07-18 via Tripadvisor
I
Irina Rosita couple de
8
Stilvoll erholt
Pros:

Sehr freundliches Personal und sehr gemütliche, saubere Zimmer. Das Frühstück war sensationell wegen „Wendy“ der freundlichsten englischen Frau wo wir je getroffen haben und wir haben schon sehr, sehr viele getroffen! Man sitzt auch im Restaurant total gemütlich!

2026-07-18 via Nuitee
T
Teresa couple ie
10
We greatly enjoyed our two night stay in this charming hotel with friendly staff and a lovely terrace to enjoy the lovel
Pros:

This is a beautiful boutique hotel nestled in beautiful Iffley Village. A fabulous location and so very picturesque .
Beautiful food and breakfast was a highlight

Cons:

We enjoyed our stay very much

2026-07-18 via Nuitee
J
Jennifer solo_traveller gb
10
2026-07-18 via Nuitee
S
Sue couple gb
10
A clean, comfortable, friendly, well-run hotel with excellent food.
Pros:

Very comfortable bed, refreshing air conditioning. Staff were hard-working and friendly. Breakfast was excellent, the Sunday roast dinner delicious and good value.

2026-07-17 via Nuitee
A
ann couple gb
10
Really lovely will definitely stay there again
Pros:

Convenience:all staff were lovely. A very nice stay. Breakfast very good.

Cons:

We would have liked cushions in the outside seating next to elm house

2026-07-17 via Nuitee
A
ann couple gb
9
2026-07-17 via Nuitee
A
Amy solo_traveller gb
8
Beautiful peaceful stay, close to the city
Pros:

Great peaceful location. Loved the style.

Cons:

Would have liked a few extra touches for the price. Such as biscuits, hot chocolate etc. Better sound proofing in the hallway.

2026-07-16 via Nuitee
A
Andrew couple gb
10
2026-07-15 via Nuitee
F
Fellipe extended_group br
1
Horrível, não consegui ficar lá
Cons:

Muitos insetos e aranhas e mesmo assim os funcionários banalizaram isso! Pedi várias vezes pra que não me colocassem no prédio secundário (que não tem recepção própria, que tinha mais insetos e aranhas e que meu quarto ficava no porão) mas disseram que não era possível! Somente quando eu estava indo embora que tentaram reverter oferecendo um quarto no prédio principal, isso depois de eu já ter pedido mais de 5 vezes e eles tendo negado todas!

2026-07-15 via Nuitee
G
Glover solo_traveller gb
9
2026-07-14 via Nuitee
C
Christina solo_traveller de
8
2026-07-14 via Nuitee
S
Sarah couple gb
8
Quiet and comfortable, a short bus ride from the city
Pros:

The location was quiet and leafy, yet the bus stop was only a short walk away and a great, regular service straight into the city centre.
Eating dinner outside on the terrace was delightful on a warm evening, and the air conditioning was wonderful when the temperature was 30+ degrees

Cons:

When we arrived, the refreshment tray was a jumble and one of the glasses was dirty, but the young man on reception replaced it immediately.
Breakfast was excellent, but at busy times we had to wait for things eg a mug, yoghurt, pastries. Just a little patience required - all were replaced as quickly as possible

2026-07-13 via Nuitee
S
Siegersma couple nl
7
2026-07-12 via Nuitee
J
Judith solo_traveller au
10
A lovely stay in a superb hotel
Pros:

Loved the house and grounds and also the neighbourhood. The room was huge. The staff were very helpful also. Liked that there was free parking.

Cons:

nothing.

2026-07-11 via Nuitee
S
Shahrana solo_traveller gb
10
2026-07-10 via Nuitee
J
Jennifer family_with_children us
10
2026-07-10 via Nuitee
B
BETRUS family_with_children us
9
Very nice accommodations.
Pros:

Room was nice. Breakfast was good. And it wasn't too far from the center of town.

Cons:

There was a noise we think from the a/c unit that was annoying.

2026-07-10 via Nuitee
K
Kriss couple gb
10
A beautiful hotel close to the centre of Oxford.
Pros:

Beautiful hotel with friendly staff and a very lovely breakfast with an enormous amount of choice, including a machine which would freshly make you hot pancakes!

Cons:

Nothing- it was great!

2026-07-09 via Nuitee
S
Sarah couple gb
10
A great hotel , v comfortable bed-staff very welcoming and lovely
Pros:

A lovely peaceful part of Oxford air con was very necessary in the heatwave

Cons:

Nothing to not like

2026-07-09 via Nuitee