Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Missing amenities

Categories

Cleanliness
7.7
Multiple mentions of dirty blankets and hair left in the shower indicate some issues with cleanliness.
Service
9.1
Positive feedback regarding staff being helpful and accommodating.
Location
9
Many reviews highlight the great location close to restaurants and attractions.
Room Quality
7.7
Issues with the small room size and temperature management mentioned in reviews.
Amenities
8
Amenities were generally viewed positively, but noted some missing essentials.
Value for Money
8.7
Several reviews mentioned it being a good value for money despite some negatives.
Food and Beverage
7.2
Missing items like milk and poor kitchen stocking noted.
Overall Experience
8.2
Mixed reviews overall but highlighted a decent stay with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:03

Property Description

Stunning Waterfront Location
Enjoy picturesque views over the marina at the vibrant inner harbour area in Napier.

Convenient Amenities
Unwind in a 2-person spa bath, stay connected with free unlimited WiFi, and explore nearby dining and entertainment options.

Dining with a View
Experience waterfront dining at The Water Bar Restaurant/Bar, offering a great selection of menus and entertainment options.

To book your stay at Bluewater Hotel Hawke’s Bay, contact us now!

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that we do not take American Express or Diners Club credit card.

Please notify the property in advance of your expected time of arrival using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for NZD 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1087 reviews
Cleanliness: 7.7
Service: 9.1
Location: 9
Room Quality: 7.7
Amenities: 8
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
J
johnny • family_with_children • nz
10
2026-04-16 • via Nuitee
C
Caroline • solo_traveller • nl
8
2026-04-16 • via Nuitee
K
Karlis • extended_group • nz
10
Lieliski par šo cenu
Pros:

Atrašnās vieta

Cons:

Istabiņā bija ledems nolietojums .

2026-04-16 • via Nuitee
Q
Quinton • solo_traveller • nz
9
Pros:

Staff were very friendly at check-in. And check-in was fast! Room was split level 2 bdrm and had everything we needed and very clean.

2026-04-13 • via Nuitee
H
Huia • solo_traveller • nz
7
Clean warm and comfortable
Pros:

Clean and warm

Cons:

I rrquested a bath which was approved but got a shower, no fan in bathroom which led to lots of condensation, water from shower didnt run down drain well so it was very slippery using the toilet

2026-04-13 • via Nuitee
K
Kitea • extended_group • nz
9
2026-04-12 • via Nuitee
K
Kitea • extended_group • nz
9
2026-04-12 • via Nuitee
O
Olivier • couple • nc
7
Séjour très correcte, très bon rapport qualité prix.
Pros:

Gentillesse et réactivité du personnel.
Bon rapport qualité / prix. Chambre agréable, grande et propre. Emplacement en dehors du centre ville plutôt dans une zone industrielle du port. Mais possibilités de prendre un petit déjeuner aux alentours et pour le soir il y’a un bar, resto juste à côté.

Cons:

La réception de l’hôtel était fermée à notre arrivée, un dimanche après midi. Ce détail non négligeable n’était pas mentionné sur la confirmation avec les infos de l’hôtel envoyé par booking.com ! La chambre avec vue n’avait pas vraiment une vue, juste vue sur la terrasse qui donne accès à l’autre bout du bâtiment.

2026-04-12 • via Nuitee
K
Katie • couple • nz
10
Great location, great facilities and great value
Pros:

Great location and very spacious room. We had a double and single bed which was perfect for my husband and I and our daughter.
Even had guest laundry free of charge which we made use of. WiFi worked well also.

2026-04-12 • via Nuitee
C
carrke • solo_traveller • nz
8
Pros:

Tidy with everything we needed

Cons:

All the cutlery and plates were dirty. We had to clean them and ask for a tea towel. This was the only disappointment

2026-04-11 • via Nuitee
T
Trish • extended_group • nz
10
Spectacular
Pros:

Great location

Cons:

Couldn't get sky otherwise everything was Excellent

2026-04-09 • via Nuitee
A
Arvindra Narayan • extended_group • fj
7
Pros:

Very clean

Cons:

Housekeeping was unavailable

2026-04-07 • via Nuitee
S
Supun Silva • couple • nz
10
nice place
Pros:

nice view. good welcome. excellent service

Cons:

no dedicated parking

2026-04-06 • via Nuitee
S
Samaneh • family_with_children • nz
6
I would recommend avoiding the top-floor rooms.
Pros:

The location was great, with easy access to beautiful views and nearby restaurants.

Cons:

We booked a suite on the top floor of the Round House and stayed there for two nights (three days). The ceiling was unexpectedly low, and each of us hit our heads on it at least once. On top of that, no one came for room service even once during our stay.

It honestly felt like our room had been forgotten.

2026-04-05 • via Nuitee
M
Matakatea • family_with_children • nz
9
Pros:

Everything was fantastic

2026-04-05 • via Nuitee
R
Robin • family_with_children • nz
8
2026-04-04 • via Nuitee
C
Claire • family_with_children • nz
10
Had a lovey stay. Def one of the best hotel in Napier
Pros:

Love the hotel it is clean and spacious

Cons:

Love everything about it just not enough parking but its not a major

2026-04-04 • via Nuitee
Z
Zengwei • couple • au
6
2026-04-03 • via Nuitee
G
Gavin • couple • nz
9
2026-04-02 • via Nuitee
R
Richard • couple • gb
9
Good location within easy reach of Napier and surrounding area
Pros:

Facilities and location

Cons:

Nothing

2026-04-01 • via Nuitee