Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Missing amenities

Categories

Cleanliness
7.7
Multiple mentions of dirty blankets and hair left in the shower indicate some issues with cleanliness.
Service
9.1
Positive feedback regarding staff being helpful and accommodating.
Location
9
Many reviews highlight the great location close to restaurants and attractions.
Room Quality
7.7
Issues with the small room size and temperature management mentioned in reviews.
Amenities
8
Amenities were generally viewed positively, but noted some missing essentials.
Value for Money
8.7
Several reviews mentioned it being a good value for money despite some negatives.
Food and Beverage
7.2
Missing items like milk and poor kitchen stocking noted.
Overall Experience
8.2
Mixed reviews overall but highlighted a decent stay with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:03

Property Description

Stunning Waterfront Location
Enjoy picturesque views over the marina at the vibrant inner harbour area in Napier.

Convenient Amenities
Unwind in a 2-person spa bath, stay connected with free unlimited WiFi, and explore nearby dining and entertainment options.

Dining with a View
Experience waterfront dining at The Water Bar Restaurant/Bar, offering a great selection of menus and entertainment options.

To book your stay at Bluewater Hotel Hawke’s Bay, contact us now!

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that we do not take American Express or Diners Club credit card.

Please notify the property in advance of your expected time of arrival using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for NZD 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1194 reviews
Cleanliness: 7.7
Service: 9.1
Location: 9
Room Quality: 7.7
Amenities: 8
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
W
Warren solo_traveller nz
9
2026-07-16 via Nuitee
K
komene solo_traveller au
6
2026-07-15 via Nuitee
N
Nigel solo_traveller nz
7
Come back again.
Pros:

Good views of the harbour. Walking distance to eateries.

2026-07-15 via Nuitee
S
Shelley solo_traveller nz
9
Pros:

Location of property.

2026-07-15 via Nuitee
M
Michelle solo_traveller nz
8
2026-07-15 via Nuitee
D
DAVID couple au
10
What a treat of great big spaces and luxury
Pros:

Amazing big space. Good staff. Amazing view

Cons:

A bit far from Napier. Restaurants.

2026-07-14 via Nuitee
M
Melissa family_with_children nz
7
Pros:

The location was fantastic for us! The room size and view were good. Plenty of car parking. The lady in charge was lovely, she was absolutely amazing when we had an unusual issue that needed resolving.

Cons:

Unfortunately there was an issue with the fridge, which caused water to drip from the freezer compartment into the fridge making everything wet and water to leak onto the floor. The kitchen sink was very tiny which made doing the dishes a little awkward and the pillows weren't great.

2026-07-13 via Nuitee
D
David couple nz
9
2026-07-12 via Nuitee
C
Carl solo_traveller nz
3
2026-07-12 via Nuitee
M
Michelle solo_traveller nz
9
Pros:

Good clean and affordable

2026-07-12 via Nuitee
L
Liang solo_traveller nz
9
2026-07-12 via Nuitee
K
Kirandeep family_with_children nz
10
Good
Pros:

Wonderful location and facilities

Cons:

Balcony’s are bit risky.

2026-07-12 via Nuitee
J
Jean solo_traveller nz
8
2026-07-11 via Nuitee
P
Paul solo_traveller nz
1
Pros:

Wow the room you have to walk through the laundry and that doesn't stop till ,6.45pm. room was not ready at 2pm. There was a wet towel in the vanity in bathroom. There was grap from the the wall to window and they filled all down the wall with toilet paper. Spoke to receptionist about upgrading or getting money back and all she said was that's what you get for booking on line

Cons:

The room you had to walk through the guest laundry to get to your shoe box room. Laundry doesn't stop till 6.45pm and starts at 9am. There was a dirty wet towel in the vanity. There was a gap down the wall by the window and they filled it with toilet paper. The room was not ready at 2pm.. I spoke to the receptionist and she didn't care and said that's what you get for booking online. Sad thing is it's my go to place to stay. When we come home . But will never stay there again

2026-07-11 via Nuitee
M
Malina solo_traveller nz
9
2026-07-10 via Nuitee
J
Josh family_with_children nz
10
There was a road closure so the lovely lady behind the desk in the morning was able to book our room for us for another
Pros:

Location, staff and cleanliness were all exceptional

Cons:

Was a touch noisy but nothing serious

2026-07-09 via Nuitee
C
Carleen couple nz
7
Great views
Pros:

Loved the view of the marina from our two bedroom apartment

Cons:

It was a bit of a pain with one toilet upstairs

2026-07-08 via Nuitee
O
Ofa family_with_children nz
10
Always lovely to stay here. One of my favourite hotel
Pros:

Love the room it is tidy and beds comfortable. The front desk lady was very friendly and has great customer service.

Cons:

Would prefer a room upstairs next time please

2026-07-07 via Nuitee
K
Ken & Awhina solo_traveller nz
10
Great Stay
Pros:

Very Clean & close to where we needed to be.

2026-07-06 via Nuitee
S
Sean couple nz
8
Pros:

Location to good eateries was excellent.

Cons:

Carpark fills up with people using nearby Establishments

2026-07-05 via Nuitee