Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Missing amenities

Categories

Cleanliness
7.7
Multiple mentions of dirty blankets and hair left in the shower indicate some issues with cleanliness.
Service
9.1
Positive feedback regarding staff being helpful and accommodating.
Location
9
Many reviews highlight the great location close to restaurants and attractions.
Room Quality
7.7
Issues with the small room size and temperature management mentioned in reviews.
Amenities
8
Amenities were generally viewed positively, but noted some missing essentials.
Value for Money
8.7
Several reviews mentioned it being a good value for money despite some negatives.
Food and Beverage
7.2
Missing items like milk and poor kitchen stocking noted.
Overall Experience
8.2
Mixed reviews overall but highlighted a decent stay with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:03

Property Description

Stunning Waterfront Location
Enjoy picturesque views over the marina at the vibrant inner harbour area in Napier.

Convenient Amenities
Unwind in a 2-person spa bath, stay connected with free unlimited WiFi, and explore nearby dining and entertainment options.

Dining with a View
Experience waterfront dining at The Water Bar Restaurant/Bar, offering a great selection of menus and entertainment options.

To book your stay at Bluewater Hotel Hawke’s Bay, contact us now!

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that we do not take American Express or Diners Club credit card.

Please notify the property in advance of your expected time of arrival using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for NZD 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1167 reviews
Cleanliness: 7.7
Service: 9.1
Location: 9
Room Quality: 7.7
Amenities: 8
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
F
Flora • couple • nz
7
Receptionist snooty no spare blankets in my room never got a dish cloth will return but ??
Pros:

Love the view as usual

Cons:

Bin under sink hadnt been changed
one cracked glass in cupboard
tissue on the floor in main bedroom
no dishcloth
cold at night in bedroom with 2 beds heater too noisy

2026-06-05 • via Nuitee
T
Troy • couple • nz
7
2026-06-05 • via Nuitee
P
Preston • couple • nz
4
2026-06-05 • via Nuitee
M
Mark • solo_traveller • nz
9
2026-06-02 • via Nuitee
K
Kayla • solo_traveller • nz
10
2026-06-01 • via Nuitee
M
Melvin • solo_traveller • nz
9
Pros:

Bar and Location was okay

Cons:

Bed was not that comfortable. Was not cheap.

2026-05-31 • via Nuitee
P
Panther • solo_traveller • nz
10
2026-05-31 • via Nuitee
C
Carole • couple • nz
10
2026-05-31 • via Nuitee
L
Lulu • couple • nz
7
Good value for money
Pros:

Great location, cool view, good price.

Cons:

My only complaint is that I booked a ‘superior studio’ and when we arrived it was the one room at attached to the guest laundry, which kind of sucked. We were able to upgrade and get a better room for a small price, but I would have preferred having an upfront notice when I booked the room that it was going to be attached to the guest laundry. It would’ve saved the hassle.

We had an impressively bigger upgraded room! but it was a bit old and tired and dusty. The top of the fridge, someone has written ‘dirty’ in dust - who knows how long that’s been there haha!

2026-05-31 • via Nuitee
J
Juliana • solo_traveller • nz
6
2026-05-30 • via Nuitee
P
Paul • couple • nz
9
2026-05-30 • via Nuitee
V
Vitalia • family_with_children • nz
9
Pros:

Loved the clean and comfortable beds!
Service was outstanding.
Voiced a concern and it was dealt with immediately.
Quiet and peaceful.
Asked for an earlier check in and we got it thank you.

2026-05-27 • via Nuitee
E
Erin • extended_group • nz
7
Pros:

location, close to work.

2026-05-25 • via Nuitee
B
Brigid • couple • nz
9
Brilliant we will be back
Pros:

Location and staff were amazing

2026-05-24 • via Nuitee
L
Laura • couple • nz
9
2026-05-21 • via Nuitee
H
Hamish • couple • nz
8
Good staff and very enjoyable
Pros:

Proximity to airport
Room cleanliness

Cons:

Nothing

2026-05-19 • via Nuitee
E
Erica • family_with_children • nz
5
2026-05-18 • via Nuitee
R
Ripeka • extended_group • nz
8
2026-05-18 • via Nuitee
A
Ala • solo_traveller • nz
8
2026-05-18 • via Nuitee
D
Denise • extended_group • nz
9
Really good would retune again
Pros:

Comfortable and clean
Great stay

Cons:

Car parking small

2026-05-17 • via Nuitee