Hilton London Heathrow Airport Terminal 5

Hotels
•
Hilton Hotels & Resorts
8 (1765 reviews)
Poyle Road Colnbrook , Hillingdon , gb

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Cons:
Poor breakfast service at times
Issues with fast charging station

Categories

Cleanliness
7.89
Clean and modern hotel.
Service
8.36
Super helpful staff, especially mentioned were Angel's efforts.
Location
8.4
Easy to get to, convenient for travel.
Room Quality
8.35
Rooms were clean and well-furnished, with good facilities.
Amenities
7.88
Included executive lounge and nice spa facilities.
Value for Money
7.84
Great value for the stay considering parking and included amenities.
Food and Beverage
7.39
Mixed reviews on restaurant service; breakfast was decent.
Overall Experience
7.86
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:28

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hilton London Heathrow Airport Terminal 5, just a stone's throw away from Windsor Castle. Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom.

Top-Notch Facilities
Unwind at the fitness centre, enjoy a meal at the on-site restaurant, or explore the lush garden. With a business centre, concierge service, and 24-hour front desk, every need is catered to seamlessly.

Perfect Location
Conveniently situated near London Heathrow Airport, this 4-star hotel offers easy access to nearby attractions like Thorpe Park. Start your day with a delicious breakfast before setting off on your adventures.

Book now for a luxurious stay at Hilton London Heathrow Airport Terminal 5.

Important information:

Taxi fares to the hotel can be high. Contact the property using the details found in the booking confirmation to arrange alternative transportation.

The airport shuttle service runs from 4:30 am to 11 pm. Fees apply.

Children under 16 years old are not allowed to use the spa facilities or hydrotherapy pool.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1765 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
L
Laima • couple • gb
6
2026-05-09 • via Nuitee
C
Christine • couple • gb
10
2026-05-09 • via Nuitee
C
Chaz • couple • gb
1
2026-05-09 • via Nuitee
L
Lee • solo_traveller • gb
8
Enjoyable overall.staff are friendly and helpful, and room was very clean, quiet, and comfortable
Pros:

Very clean and comfortable

Cons:

Access from airport on hoopa was not ideal

2026-05-07 • via Nuitee
L
Lee • extended_group • gb
10
2026-05-07 • via Nuitee
N
Nandi • family_with_children • gb
3
Customer service and hotel stay rating 2 out of 10
Cons:

“I am extremely disappointed with my stay from 1st to 2nd May as part of a wedding party. The service was unprofessional, staff were unhelpful and at times inappropriate, and the wedding coordination was disorganised. The room was not cleaned to an acceptable standard, basic requests were not met, and facilities such as the air conditioning did not work. Overall, the experience was stressful and far below expectations for such an important occasion.”

2026-05-06 • via Nuitee
H
Harman • couple • gb
4
Pros:

nothing

2026-05-05 • via Nuitee
A
Alan • couple • gb
9
Reasonable
Pros:

Convenient for one night stay prior to early morning departure next day.

Cons:

Too warm and having to pay extra for overnight parking.

2026-05-05 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Excellent friendly service

Cons:

The sound in the Sports bar was deafening. Changes to the chairs much less comfortable than

2026-05-04 • via Nuitee
C
Curtis • solo_traveller • us
9
2026-05-04 • via Nuitee
C
Carol • solo_traveller • gb
10
2026-05-04 • via Nuitee
N
Naail • extended_group • gb
10
2026-05-03 • via Nuitee
N
Naail • extended_group • gb
10
2026-05-03 • via Nuitee
A
Angela • couple • au
10
Pros:

Only stayed as we had an early flight so it met our requirements. Close to Windsor where we had a side trip to.

2026-05-02 • via Nuitee
N
Narmatha • solo_traveller • gb
9
2026-05-01 • via Nuitee
H
Harpinder Sanghera • solo_traveller • gb
10
2026-04-30 • via Nuitee
M
Marie • solo_traveller • gb
10
Pros:

Thank you

Cons:

All good

2026-04-28 • via Nuitee
B
Bjarni Freyr • family_with_children • is
9
2026-04-27 • via Nuitee
P
Pam • extended_group • ca
9
Pros:

Close proximity to the airport, unbelievably quiet, staff very attentive.

2026-04-27 • via Nuitee
T
Theva • solo_traveller • no
7
2026-04-27 • via Nuitee