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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Indoor pool
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Hilton London Heathrow Airport Terminal 5, just a stone's throw away from Windsor Castle. Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom.
Top-Notch Facilities
Unwind at the fitness centre, enjoy a meal at the on-site restaurant, or explore the lush garden. With a business centre, concierge service, and 24-hour front desk, every need is catered to seamlessly.
Perfect Location
Conveniently situated near London Heathrow Airport, this 4-star hotel offers easy access to nearby attractions like Thorpe Park. Start your day with a delicious breakfast before setting off on your adventures.
Book now for a luxurious stay at Hilton London Heathrow Airport Terminal 5.
Taxi fares to the hotel can be high. Contact the property using the details found in the booking confirmation to arrange alternative transportation.
The airport shuttle service runs from 4:30 am to 11 pm. Fees apply.
Children under 16 years old are not allowed to use the spa facilities or hydrotherapy pool.
A deposit may be required at the property.
Location
Guest Reviews
Room was nice and clean and a good size
Location
Spa facilities
None
Not much
Dirty rooms, shower wouldn’t work properly and bath tub wouldn’t drain. Dirty toenail clippings on the carpet. Over 30 mins to check in.
Close to Heathrow Airport
Food on arrival was limited!
The room met all my needs, in that it was clean, spacious and comfortable. The shower was easy to use and very luxurious.
Transport from Heathrow terminal 5 to near the hotel was regular with 2 bus options. The reception staff were welcoming, warm, helpful and efficient.
The WiFi signal was weak and I struggled to connect at times. The bottled water offered at £2.50 each seemed mean and unwarranted. No instructions in the room regarding breakfast and dinner options, ie timings, menus and how and when to order.
The hotel room was very clean and comfortable. The bed and pillows were clean and fresh.
No-one in the hotel to greet upon arrival and to help unload cases and to assist taking cases to the room. Water in the room was scarce. I was told to use the Executive Lounge for snacks and drinks. The snacks were crisps and biscuits. There was no water available. I was told I could go and buy some from the lobby bar. My booked room was not available when I checked in at 9pm and I was told I vould go to a twin room. I declined Then I was told I could go to a family room, I declined. I booked the room over a month previously so I wanted the room I had booked and paid for. I had to wait to get that. Really not a great experience after travelling for 14 hours.
Description of hotel and facilites accurate. It is what it is - an airport hotel
Bottles of water were in the room at £2.95 each unless you were a Memebr of Hilton Members. For the room price I would expect the water to to be free.
Check in staff went the extra mile. Was able to get a room after 12 noon.
A nice hotel and handy for the Heathrow airport in
Hoppa to the airport is very infrequent and off-schedule
Everything
food and staff where good
cost of parking for guests
The room and bed was comfortable
Did not stay long due to flight
N/A
Bien ubicado para una estadía próxima al aeropuerto
Es un poco engorroso llegar sin vehículo, deberían advertirlo antes de reservar
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