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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Indoor pool
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Hilton London Heathrow Airport Terminal 5, just a stone's throw away from Windsor Castle. Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom.
Top-Notch Facilities
Unwind at the fitness centre, enjoy a meal at the on-site restaurant, or explore the lush garden. With a business centre, concierge service, and 24-hour front desk, every need is catered to seamlessly.
Perfect Location
Conveniently situated near London Heathrow Airport, this 4-star hotel offers easy access to nearby attractions like Thorpe Park. Start your day with a delicious breakfast before setting off on your adventures.
Book now for a luxurious stay at Hilton London Heathrow Airport Terminal 5.
Taxi fares to the hotel can be high. Contact the property using the details found in the booking confirmation to arrange alternative transportation.
The airport shuttle service runs from 4:30 am to 11 pm. Fees apply.
Children under 16 years old are not allowed to use the spa facilities or hydrotherapy pool.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Location, good food at the restaurant, nice pool
Check-in took forever
Room are nice and big
Charge parking
We've stayed there before and we were happy with the room, food and it was close to T5.
Nothing
Did not have breakfast but LOVE the Starbucks!!!!
Nothing!! We missed our flight and had to stay overnight. Luckily you had a room available. Everything was GREAT!!!
Actually turned a negative situation into a positive one. Thank You
le luxe de l'hotel
loin de la ville
The hotel decor was nice.
That the staff wasn't really friendly or helpful in some cases and I was charged twice for my hotel. It is also quite far from the airport.
Beautifully presented
Outside appearance was old
I always like to stay at the Hilton terminal 5 when I travel to Heathrow. The hotel is surrounded by trees and even though the planes take off over head the hotel you don't hear them when in the hotel so it feels very peaceful. The staff are always warm and friendly, so it has become a home from home for me.
For the first time I had supper in the restuarant and it was very yummy and again the staff were friendly very smiley and supportive as I have a preference not to eat gluten or dairy and the staff were great in chosing something that I could eat and it was excellent best meal I have eaten in a hotel for a long time.
There wasn't anything I didn't like
Lovely room and comfortable
Difficulty in getting from T5 to hotel
The front desk was very kind and accommodating on my early arrival and housekeeping was quick to get the room clean and it was perfect. The best part was the restaurant. The food was superb and my server, Nicole, was professional, friendly, and gave excellent menu selections. I will be coming back!
Hilton London Heathrow Airport Terminal 5
Colnbrook
Not Worth Holding A Gold Card Anymore…
1063636394
Not Worth Holding A Gold Card Anymore. In the past , as a Gold Card member you were upgraded. Despite booking a King Room & 15 days parking we were required to pay £50 extra for an executive room . The take-away breakfast for our early flight was a half an hour late and the yogurt was past it’s sell- by date! I will not be using my Hilton Barclaycard in the future as we no longer receive the benefits.The cutlery in the exec lounge was not clean ; and the staff were overseeing the lounge like the Hotel Police. I saw the younger trainee speak to his manager & say that one individual had poured a “top up already” and his manager replied, “Just smile at them!” How patronising! I am partially deaf, so i can lip-read! No-one was behaving badly or drinking excessively that we could see, so I don’t feel that the exec lounge staff should be so judgemental, as people are paying for this benefit.
Will not be visiting/ parking in this hotel again.
Rooms was very well furbished and equipped. Whole hotel and rooms were very clean. Good facilities and lovely breakfast
Hard flooring rather than carpet in the bedrooms meant you could hear people walking very loudly above. Check in took 30mins and bar prices are very high
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