The Hambrough

Hotels
8.1 (246 reviews)
Hambrough Road , Ventnor , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Poor cleanliness
Overpriced
Issues with amenities

Categories

Cleanliness
6.85
Several reviews noted poor cleanliness, including dirty windows and cobwebs.
Service
8.85
Staff were described as friendly and helpful, contributing positively to the experience.
Location
8.85
The hotel's location near the beach was frequently praised.
Room Quality
8.85
Rooms were generally described as clean and comfortable, with great views.
Amenities
8.85
Rooms had nice amenities, but some guests wanted included breakfast.
Value for Money
6.85
Some guests felt the hotel was overpriced given the quality of services and issues with the bathroom.
Food and Beverage
6.85
Guests reported extra charges for breakfast that some felt were excessive.
Overall Experience
8.85
Despite some issues, guests enjoyed their overall stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:16

Property Description

Luxurious Boutique Accommodation
Experience the celebrity treatment at The Hambrough, perched above Ventnor Fishing Harbour. Enjoy boutique rooms with sea views, comfy beds, and upscale amenities like espresso machines and Molton Brown toiletries.

Award-Winning Dining
Indulge in exquisite cuisine at our restaurant, boasting 2 AA Rosettes and a mention in the Michelin guide. Start your day with a sumptuous breakfast, awarded with an AA 5* breakfast rating.

Sun-Drenched Location
Located on the sunny cliff of the Isle of Wight, The Hambrough offers more sunshine than most of the British Isles. Explore Ventnor town center just a short walk away, or unwind on Ventnor beach minutes from the hotel.

Book now for a luxurious getaway at The Hambrough, where every detail is designed to pamper you.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 246 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 6.85
Food and Beverage: 6.85
Overall Experience: 8.85
K
kish couple gb
3
Poor
Pros:

Good

Cons:

Hotel refurbishment

2026-01-19 via Nuitee
R
Robert couple gb
6
The staff were pleasant and helpful but we felt the hotel was expensive for what it was.
Pros:

Perfect location

Cons:

Room was draughty as the windows did'nt shut properly. The TV was incomprehensible but the receptionist was helpful with it.The carpet was frayed by the door.

2026-01-19 via Nuitee
K
Karen couple gb
8
Comfortable, great location.
Pros:

Location is excellent. Comfortable room. Lovely staff.

Cons:

The large bath was lovely but took ages to fill.
Full English included would be nice as there’s only £2 difference between it and the continental!!

2026-01-05 via Nuitee
J
Julie solo_traveller gb
10
Pros:

I requested an early check in and my room was ready when I arrived .

Cons:

The room was very clean but the decor in the bathroom was tired .the radiator had unpleasant rust marks all over it anf the sealant around the shower needed replacing due to unpleasant mold marks..Just little signs of age but very clean

2025-11-11 via Nuitee
J
Jane extended_group gb
8
Very pleasant stay
Pros:

Friendly staff, good location. Good breakfast.

Cons:

No power point near mirror for drying hair etc. Shower head erratic. Hotel in general was good but needs a little tlc.

2025-10-22 via Nuitee
C
claire couple gb
8
Lovely friendly staff, spotless clean
Pros:

Lovely hotel, excellent staff really helpful and friendly! Room was lovely with French doors where you could go out on the balcony with a lovely sea view! Everything was spotless clean!

Cons:

Full English breakfast not included, you have to pay extra for it, having paid £600 plus for 3 nights I would expect it to be included

2025-10-04 via Nuitee
A
aidan solo_traveller gb
8
Great room, just up from the beach.
Pros:

Really nice room. Large, clean, big windows and with a really comfortable bed. Tea and coffee and a fridge in the room. Bathroom was large and clean. Staff were really friendly and welcoming. Good breakfast.

Cons:

Entrance hall and stairs look a bit tired. Which is a pity since the rooms are so nice.

2025-10-03 via Nuitee
D
David couple gb
9
2025-09-18 via Nuitee
G
gemma couple gb
7
2025-09-14 via Nuitee
R
Rachel couple gb
5
Poor Cleanliness and decor.
Pros:

Set was perfect

Cons:

Cleanliness was very poor .Cobwebs, dirty windows and surrounds, and general decor needing painting and cleaning .Outside furniture was very dirty .Bathroom dirty skirtings and repairs needed .

2025-09-02 via Nuitee
I
ian couple gb
4
This was our one long weekend of the year and the non working bathroom left us both disappointed.
Pros:

The room was very nice, with a partial sea view and close to the beach and Ventnor town centre.

Cons:

The toilet in our on-suite did not flush. My wife struggled from the moment we arrived and i ended up following her into the loo and trying to flush the toilet after she had been. On the Saturday it got considerably worse and on the Sunday it stopped working completely. We did complain and was told the cistern needed a new part but it had been fixed temporarily .However, it did not work and so we spent a long weekend in a room with out a proper working toilet. If a hotel can charge £220.00 per night one would expect a working toilet. I do not believe the hotel was full so we could have been offered a different room or a partial refund, but were not. In my opinion the room should never have been booked out in that state. It clearly needed fixing before it was deemed habitable. It was definitely not worth £220.00 per night!

2025-08-26 via Nuitee
D
denise couple gb
9
Pros:

Great room with lots of space and comfortable beds, good sea view and really nice coffee. Good breakfast and accommodated for allergies. Really friendly staff and easy parking, close to beach but walk is steep. Would stay again.

2025-08-21 via Nuitee
S
stuart couple gb
9
2025-08-17 via Nuitee
C
Charlotte extended_group gb
10
Pros:

All the staff were so lovely and helpful! The room was really lovely also! Had a wonderful stay and would definitely recommend staying here! Look forward to staying again.

2025-08-13 via Nuitee
A
Alice Darving couple dk
8
Pros:

God beliggenhed- venligt personale.

2025-08-11 via Nuitee
G
Graham couple gb
8
Very pleasant indeed.
Pros:

Our room was spacious with a balcony overlooking the sea. The bathroom was large too. Breakfast was cooked to order, perfect!

Cons:

Parking was available to the rear of the hotel but a bit tight getting to it.

2025-08-06 via Nuitee
S
Stuart young couple gb
5
Overpriced poor quality bit of a rip off. Don't bother will not be going back.
Pros:

Location size of room.

Cons:

Overpriced.
Poor decor dated and tatty.
Extra cost for cooked breakfast, order full English first day atextra cost of £12 and is was horrible left it. Fruit plate on continental breakfast include in excessive price was so small with 1 straw and a bit of melon. Slow service coffee was like sludge.
If you wanted porridge, it was £8 extra.
Toilet would not flush. Towel rail rusty. Carpets badly worn. Overall very expensive for nothing special. Living on past glory maybe but standards seriously lacking.

2025-08-01 via Nuitee
O
Olivia young couple gb
10
Very good
Pros:

Everything was first class

Cons:

N/A

2025-08-01 via Nuitee
M
Matthew young couple gb
2
Very poor
2025-07-31 via Nuitee
P
Patrik young couple se
6
Pleasant
Pros:

Excellent and very helpful Staff.

2025-07-28 via Nuitee