Best Western Hôtel Garden and Spa

Hotels
Best Western
8.2 (915 reviews)
30 avenue du Bois d'Amour , La Baule , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast variety
Cons:
Noise issues
Some comfort concerns
Parking not available

Categories

Cleanliness
8.21
Testimonials mention cleanliness positively, but some issues with comfort and facilities noted.
Service
8.48
Overall pleasant interactions with staff, highlighted as friendly and accommodating.
Location
8.42
Conveniently located near transport and attractions, appreciated by many reviewers.
Room Quality
7.97
Rooms described as pleasant but with some noted issues regarding noise and comfort.
Amenities
8.1
Amenities like the spa and breakfast were well-received, though some limitations reported.
Value for Money
7.96
Some guests question pricing relative to family hotels being franchised, affecting perceived value.
Food and Beverage
8.31
Breakfast options praised, though some items not served at optimal temperature.
Overall Experience
8.18
Many guests report good experiences but highlight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:44

Property Description

Luxurious Spa Experience

The BEST WESTERN Garden & Spa offers a serene escape just moments away from the bustling city center and pristine beach. Indulge in a 100m2 spa oasis, complete with a counter-current swimming pool, sauna, hammam, and jacuzzi.

Convenient Location

Conveniently situated a short stroll from the TGV station and La Baule's expansive beach, our hotel is the perfect base for exploring the charming Côte d'Amour.

Relaxation and Tranquility

Unwind in a tranquil environment designed for your well-being, where every detail is crafted to ensure a relaxing stay. Book now to experience the ultimate in comfort and rejuvenation at the BEST WESTERN Garden & Spa.

Important information:

Guests who wish to access the spa must bring their own towel and slippers.

Access to the spa is prohibited for children under 16 years old.

Access to the spa is limited to periods of one hour. Guests can reserve their visit to the spa by contacting reception.

Please note a pet supplement of €15 per animal

please note that a supplement for spa access, which is €15 per person staying at the hotel, and €25 per guest staying outside the hotel for one hour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 915 reviews
Cleanliness: 8.21
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.1
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.18
C
Corentin family_with_children fr
9
2026-03-28 via Nuitee
A
Avenia family_with_children fr
7
Pros:

Chambre, ascenseur

Cons:

Annoncer un parking qui n'a que 3 places est trompeur. Sinon je n'aurai pas réservé cet établissement.

2026-03-26 via Nuitee
J
JOSSO solo_traveller fr
10
2026-03-26 via Nuitee
H
Huguenin couple fr
9
Pros:

L'accueil est très chaleureux

Cons:

C'était dommage que l'ascenseur est été en maintenance pile au moment d'aller au spa, il a fallut passer par dehors

2026-03-26 via Nuitee
M
Melanie family_with_children fr
10
Pros:

Nous tenons à vous remercier chaleureusement pour notre séjour dans votre hôtel. Tout s'est parfaitement déroulé et nous avons beaucoup apprécié l'accueil ainsi que la qualité des services proposés.
Nous souhaitons également adresser une mention spéciale au service du ménage. Le travail effectué a été remarquable :la chambre était toujours mpeccable, propre et très agréable à retrouver après nos journées. Cette attention aux détails a vraiment contribué à rendre notre séjour encore plus confortable.
Merci à toute Il'équipe pour votre professionnalisme et votre gentllesse. Nous garderons un excellent souvenir de notre passage chez vous et n'hésiterons pas à recommander votre établissement.

2026-03-23 via Nuitee
A
Antoine family_with_children fr
9
2026-03-23 via Nuitee
A
Annabelle couple fr
9
Très bon rapport qualité/prix
Pros:

Chambre spacieuse. Toilettes séparées de la salle de bain. Accueil sympathique. Personnel agréable.

2026-03-23 via Nuitee
Y
Yaelle couple fr
9
2026-03-22 via Nuitee
E
Elisabete D'andrade family_with_children fr
9
Cons:

Pas de prise dans la salle de bain et la lumière elle n'était pas insuffisante dans la salle dans la salle de bain

2026-03-22 via Nuitee
P
Pascal couple fr
10
Reposant, de qualité, confortable, et parfaitement accessible
Pros:

L’accueil et le petit déjeuner, c’est exceptionnel

Cons:

Rien en fait

2026-03-20 via Nuitee
C
christophe family_with_children fr
10
Pros:

Tout s’est bien passé.

2026-03-18 via Nuitee
L
Laura family_with_children fr
9
Parfait
Pros:

Personnel très accueillant.
Chambre propre et bien rangée.

Cons:

Manque de place de parking, j’ai eu du mal à me garer

2026-03-16 via Nuitee
N
Nathan solo_traveller fr
10
2026-03-13 via Nuitee
V
Victoire Mey family_with_children fr
9
Bon rapport qualité prix
Pros:

Le confort, la propreté, les biscuits et le thé / café qui nous attendaient dans la chambre

Cons:

Tout était bien

2026-03-13 via Nuitee
C
Chantal family_with_children fr
8
Pros:

Très bien

2026-03-11 via Nuitee
M
Mélody couple fr
10
2026-03-11 via Nuitee
M
Mathys couple fr
10
2026-03-09 via Nuitee
G
georges family_with_children fr
8
Pros:

La chambre, l'accueil, le petit déjeuner.

Cons:

L'abattant des toilettes de la chambre 111 qui ne tient pas.

2026-03-09 via Nuitee
J
joseph couple fr
9
alcool, pêche et crustacé, pour le reste, ça n'a appartient qu'a nous.
Pros:

- Petit déjeuner complet
- lit confortable
- proximité de la mer

Cons:

J'était avec ma femme.

2026-03-09 via Nuitee
S
samuel family_with_children fr
8
2026-03-08 via Nuitee