Browns Downtown Hotel

Hotels
8.9 (3904 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , pt

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3904 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
A
Amie • solo_traveller • gb
10
2026-06-06 • via Nuitee
L
Leo • couple • au
9
Great position and enjoyable
Pros:

Position and nice foyer great staff

Cons:

The room was quite small

2026-06-05 • via Nuitee
J
Jessica • couple • us
9
Pros:

Hotel was really clean, modern and in a great location. Tucked in between 2 main streets it’s quiet to all the hustle of the busy streets. Beds are comfy, shower and bathroom are nice. All the staff was amazing. They have 2 other properties so have to go other location(1 min walk) if you want to utilize the breakfast which we opted to walk to local bakeries and coffee shops in the area instead.

Cons:

Housekeeping is not quiet in the morning (like 9am) if you want to sleep in. The area is small so you can hear out in the hallways easily. They do amazing work my room was pristine but they aren’t quiet.

2026-06-05 • via Nuitee
N
Nuno • solo_traveller • pt
10
Adorei a localização, a simpatia da equipa e o conforto do alojamento.
Pros:

Adorei a localização, a simpatia da equipa e o conforto do alojamento.

Cons:

Não tenho nada a dizer acerca do que não gostei. Gostei de tudo.

2026-06-04 • via Nuitee
C
Clare • couple • gb
10
Overall great stay. Very quiet despite being in the heart of the city.
Pros:

Great location. Well styled. Very comfortable.

Cons:

N/A

2026-06-04 • via Nuitee
M
Martha • family_with_children • us
10
We had a wonderful visit at the Brown Downtown.
Pros:

I liked the location of the hotel. The staff was friendly,helpful and knowledgeable.

2026-06-03 • via Nuitee
M
Mirko • extended_group • de
5
Cons:

Sehr laut und kleine Zimmer

2026-06-02 • via Nuitee
P
Paul • couple • gb
10
Great value and location.
Pros:

Friendly and attentive staff.
Excellent location.
Generous offers to use sister hotels (Central and Boutique.

2026-06-02 • via Nuitee
T
Thomas • couple • gb
10
Fantastic central Lisbon stay
Pros:

Lovely central location

Cons:

Difficulty to get taxi (not property fault just the location)

2026-06-01 • via Nuitee
M
Mark • solo_traveller • ie
10
Pros:

Great location and the staff were all so helpful and friendly

2026-06-01 • via Nuitee
K
kdreyling • couple • us
9
2026-06-01 • via Nuitee
M
Márcio Henrique • solo_traveller • br
10
2026-05-31 • via Nuitee
W
William • solo_traveller • ca
8
Pros:

Location

Cons:

Size of room

2026-05-31 • via Nuitee
R
Ria • solo_traveller • gb
9
Lovely hotel, perfectly located, gorgeous rooms
Pros:

Location, rooms are gorgeous, coffee station very good

Cons:

Breakfast wasn’t in the same building, but that’s no big deal as it was literally down the road… and it was totally worth it!

2026-05-31 • via Nuitee
F
Fany • solo_traveller • fr
9
Reposant et exceptionnel
Pros:

La décoration, l’attention du personnel

Cons:

pas de room service / devoir se deplacer a l’autre hotel pour manger

2026-05-31 • via Nuitee
S
Saar • couple • il
10
Pros:

Right in the center of Lisbon. Nice and modern design. Close to the Metro. Spacious room. good value for money.

Cons:

Nothing

2026-05-30 • via Nuitee
S
Sena • solo_traveller • tr
10
Pros:

Konumu, odanın büyüklüğü ve dekorasyonu, personelin yardımseverliği

Cons:

Yok

2026-05-30 • via Nuitee
G
Gabrielle • extended_group • de
8
Muito prático, muito simpático
Pros:

Muito bonito, decoração de bom gosto, bem localizado no meio da Baixa; até para estacionar no Park é perto, mas não gratuito

Cons:

A única coisa que assusta são os preços dos hotéis em Lisboa, as vezes mais caros que outras grandes cidades na Europa

2026-05-30 • via Nuitee
O
Olivier • extended_group • fr
9
Très bien
Pros:

Emplacement

Cons:

Pas simple de trouver l’établissement s’occupant du petit déjeuner. On se débrouille

2026-05-30 • via Nuitee
G
Gollner • couple • at
8
2026-05-28 • via Nuitee