Browns Downtown Hotel

Hotels
8.9 (3816 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , pt

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3816 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
H
Hanks • solo_traveller • us
10
2026-05-08 • via Nuitee
F
Fabio • solo_traveller • br
8
2026-05-08 • via Nuitee
B
B J • couple • us
9
A bit pricey but worth it.
Pros:

I had never been to Lisbon before, so i Googled where should a 1st timer stay. It recommended the area of the Brown Hotel. The article went on to say that the Brown Hotel was their choice for a hotel. The article was spot on! The area was great, the staff and accommodations were fantastic! Stay at the Brown Hotel on your next visit to Lisbon.

2026-05-08 • via Nuitee
I
Iain • solo_traveller • ie
9
2026-05-08 • via Nuitee
L
Lucy • couple • ca
9
Great location and lovely staff
Pros:

Location

Cons:

Nothing

2026-05-07 • via Nuitee
H
Helle • solo_traveller • no
8
Lekker suite med fantastisk beliggenhet.
Pros:

Lekker suite, god plass, fantastisk beliggenhet! Nydelige designmøbler overalt. Hyggelig gest fra personalet med "champagne" i forbindelse med min manns runde dag.

Cons:

Endel støy utenfra. Kaldt på baderomsgulvet. Ødelagt gammelt speil på badet.

2026-05-05 • via Nuitee
C
Christine • couple • fr
10
2026-05-05 • via Nuitee
M
Moe Bonakdar • solo_traveller • us
1
Pros:

Location

Cons:

1st floor room interior dark windows open to a nasty HVAC system. Manager was nice and refunded us and we booked with another hotel.

2026-05-04 • via Nuitee
A
amal • solo_traveller • ma
9
2026-05-04 • via Nuitee
B
Barbara • couple • us
7
Location was great. Staff were professional, helpful, rooms were clean.
Pros:

Centrally located

Cons:

Bathrooms were small

2026-05-03 • via Nuitee
C
Claire • couple • ca
9
Pros:

Very well situated.

Cons:

Not enough light after dark,

2026-05-02 • via Nuitee
R
Reginaldo • solo_traveller • br
5
Não compensa
Pros:

Os quartos são espaçosos.

Cons:

Há muitos e muitos pontos negativos.

2026-05-02 • via Nuitee
A
ANDRE • extended_group • br
10
2026-05-01 • via Nuitee
G
Gregory • solo_traveller • us
8
Nice hotel very close to Lisbon tourist city center
Pros:

Nice hotel in a location very close to tourist areas with clean rooms and an updated feel. The staff is very helpful with suggestions for eating and activities. My room, although small, was modern and a window to the street. Overall a good value for the money.

2026-05-01 • via Nuitee
A
Amélie • couple • ca
10
2026-04-30 • via Nuitee
L
lucas • couple • br
10
Pros:

Localização, conforto e cordialidade dos funcionários da parte da manhã e da tarde. Café da manhã excelente.

Cons:

Preço

2026-04-30 • via Nuitee
R
Ratiba • solo_traveller • fr
7
2026-04-29 • via Nuitee
B
Bronagh • solo_traveller • gb
10
I had a wonderful experience in Browns Downtown hotel and would highly recommend it
Pros:

Every thing - clean comfortable and great location
All staff were fabulous

Cons:

It was all excellent

2026-04-29 • via Nuitee
D
Daniel • solo_traveller • at
9
2026-04-29 • via Nuitee
V
VERANIKA MIKHAILAUNA • couple • nl
7
2026-04-29 • via Nuitee