Browns Downtown Hotel

Hotels
8.9 (4088 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , PT
+351 21 343 1391

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 4088 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
M
Marigay • couple • us
10
Great location wonderful breakfast !
Pros:

I loved the location and decor . Our room was beautiful and comfortable . Loved the entry way with coffee and reception made it feel like home

2026-10-24 • via Nuitee
U
Ulrike • solo_traveller • de
10
Perfekte Lage, hervorragender Service und hoher Komfort!
Pros:

Das Hotel ist der ideale Ausgangspunkt, um die historische Altstadt von Lissabon zu Fuß oder mit dem Tuk-Tuk zu erkunden. Besonders hervorzuheben sind das ausgesprochen freundliche und zuvorkommende Personal sowie die überdurchschnittlich komfortable und hochwertige Zimmerausstattung. Ein rundum angenehmer Aufenthalt!
.

2026-10-24 • via Nuitee
J
Joanna • couple • gb
10
Great stay in perfect location in Baixa area. Many attractions easily walkable and great access for trams and metro.
Pros:

Presented beautifully with great furniture and art work.

Cons:

Nothing

2026-10-23 • via Nuitee
D
diana • couple • nz
10
Pros:

The staff and location were super. Room lovely and the breakfast at one of their sister hotels (short short walk same street) was fantastic.

2026-10-23 • via Nuitee
J
Juan Pablo • couple • it
8
Pros:

Ottima colazione, posizione centrale, personale molto gentile.

Cons:

La camera non aveva posto per i bagagli e la ventilazione era scarsa.

2026-10-21 • via Nuitee
D
DONALD • extended_group • ca
10
Outstanding! Highly recommend.
Pros:

Rafael was outstanding. Very helpful and I formative. Loved the hotel and food and location and staff.

2026-10-20 • via Nuitee
N
nancy • couple • us
10
2026-10-19 • via Nuitee
C
Christelle • extended_group • be
10
Tres agréable séjour dans une ville magnifique
Pros:

L’accueil du personnel , la deco , l’ambiance cosy, le petit déjeuner varié

Cons:

L’insonorisation entre les chambres du dessus et dessous

2026-10-19 • via Nuitee
G
Gayane • family_with_children • us
9
Pros:

Great location. Everything was very walkable.

Cons:

The noise levels in the hotel itself are very loud. I could hear all my neighbors. Also the wifi was terrible.

2026-10-18 • via Nuitee
A
Alyssa • couple • ca
9
2026-10-18 • via Nuitee
M
Matteo • couple • us
7
Good location, good staff, pricey cocktails
2026-10-18 • via Nuitee
K
Kathleen • couple • gb
6
Location good but disappointed with facilities.
Pros:

Location was great. Couldn’t be better placed. Staff really pleasant and so kind to give a bottle of wine for my birthday - that was a nice touch.

Cons:

Basic facilities - all hotel norms situated in another hotel just down the road which I didn’t realise on booking so was disappointed. WiFi didn’t work and apparently is fully open/public so probably not one to use. TV didn’t work (twice had to go to reception to replace batteries and once network was down). No air con just a fan so quite stifling or either hot or cold. Sure this was advertised as a service I paid for for the room but not available. And no milk for tea - just powdered capsules won’t bother some but being English I love my tea so again disappointing.

2026-10-15 • via Nuitee
P
Paula • extended_group • fr
10
Pros:

Absolutely amazing stay at Brown's. The hotel is beautiful, the furniture exquisite for any design aficionados. The bed wa super comfortable, the room large and with a little terrace. The Marshall speaker was a real plus. Facilities were overall up to par with what was described and we really enjoyed our night there. I wish I'll be back on travel some time!

Cons:

Waking up super early and not benefiting from the Breakfast :(

2026-10-14 • via Nuitee
C
cecile • couple • fr
10
2026-10-14 • via Nuitee
T
Thomas • solo_traveller • us
8
Great location, reasonably priced
Pros:

Great location

Cons:

Motion detected light in “kitchen” did not turn off automatically. Very hard to sleep.

2026-10-14 • via Nuitee
S
Sanchez • solo_traveller • us
10
Pros:

Love the stay. Great location to walk around the best places. Rooms are clean and have decent space.

The staff was amazing!

Lorrainy was great! Always smiling and willing to help and provide advise. Very lovely girl!

2026-10-14 • via Nuitee
M
Mascheroni • couple • it
10
2026-10-13 • via Nuitee
A
ANA MARIA • couple • es
7
MUY BUENA UBICACIÓN, DESAYUNO Y PERSONAL EXCELENTES
Pros:

uBICACIÓN Y PERSONAL EXCELENTES, MUCHOS ERRORES EN LA HABITACI´ÇON, UN DÍA NOS FALTABA CHAMPÚ, OTRO ALFOMBRILLA DE BAÑO, OTRO AGUA...................

2026-10-13 • via Nuitee
W
wendy • solo_traveller • us
8
Close to everything at the bottom of the hill
Pros:

The location was excellent

Cons:

It was a bit pricey

2026-10-13 • via Nuitee
D
Donna • couple • us
10
2026-10-13 • via Nuitee