Browns Downtown Hotel

Hotels
8.9 (3989 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , pt

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3989 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
J
Julie • couple • fr
9
2026-07-18 • via Nuitee
R
rosie • solo_traveller • gb
10
Excellent could not be better placed to see everything
Pros:

Did not have breakfast but the room was lovely very comfortable location great

Cons:

Nothing to not like

2026-07-18 • via Nuitee
E
Elvira • solo_traveller • hr
10
Grea8 location and very comfortable hotel!
Pros:

Location cant be better!

Cons:

Nothing

2026-07-17 • via Nuitee
N
Naomi Steen • solo_traveller • ie
8
Pros:

Great location and perfectly appointed rooms for a city centre break!

2026-07-15 • via Nuitee
F
Ferrari • couple • it
10
Soggiorno perfetto
Pros:

Posizione perfetta, camera giusta, ottimo rapporto qualità prezzo

Cons:

Non avevo capito che la colazione era nell’altra struttura a due passi. La cosa non si è stata spiacevole, anzi, ma poteva essere meglio specificato

2026-07-14 • via Nuitee
O
Oksana • solo_traveller • ua
10
Pros:

Привітний персонал, чистота, гарний інтерʼєр, розташування

2026-07-14 • via Nuitee
P
PIETRO • couple • it
9
2026-07-14 • via Nuitee
W
Wendy-Lee • couple • ca
10
We only stayed the one night but would choose this location again for a longer stay.
Pros:

We were upgraded to a superior room, the size was great! Close to great restaurants and transit.

Cons:

N/A

2026-07-14 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-07-13 • via Nuitee
A
anthony • couple • au
8
2026-07-13 • via Nuitee
D
DI LUCA • couple • es
10
Excelente
Pros:

Excelente ubicación. El personal del hotel muy amable . Muy buena atención .

Cons:

.

2026-07-13 • via Nuitee
M
Massimo • family_with_children • it
9
Ottimo soggiorno, ci ritornerei con piacere.
Pros:

Struttura moderna con un’ottima posizione a pochi passi da tutte le principali attrazioni della città. Colazione eccellente.

Cons:

Camera leggermente piccola con armadio di piccole dimensioni.

2026-07-12 • via Nuitee
M
maria • couple • gr
10
2026-07-12 • via Nuitee
S
schroeder • solo_traveller • gb
10
2026-07-12 • via Nuitee
D
Dunja • couple • rs
10
Perfect!
Pros:

Everything!

2026-07-12 • via Nuitee
J
Jacqui • solo_traveller • gb
10
Pros:

The hotel was very central. It was right next to all the attractions and very easy to travel to and from as it was right next to the tram, metro and train stations. The hotel was very clean and the staff very helpful. The bedsheets were crisp white and the room was cleaned and bed made everyday.

2026-07-12 • via Nuitee
J
Janice • extended_group • pt
8
Nice room but needs a nightlight in the room.
Pros:

Great location.

Cons:

They need to add a nightlight to room entry. How are you suppose to keep your key in for lights and see to lock the door? It’s very inconvenient when it’s so dark in the room.

2026-07-11 • via Nuitee
A
Açelya • solo_traveller • tr
9
Great location, friendly staff, and a comfortable stay
Pros:

Great location and very friendly, helpful staff. The room was clean and comfortable, and the hotel was a perfect base for exploring Lisbon. The only downside was some humidity in the room, but this seems to be a common issue in the city. Overall, I had a very pleasant stay.

Cons:

-

2026-07-11 • via Nuitee
L
Laura • solo_traveller • us
10
The best place to stay!
Pros:

Great location, great service and a spectacular room.

2026-07-10 • via Nuitee
W
Woods • solo_traveller • hk
10
2026-07-10 • via Nuitee