Browns Downtown Hotel

Hotels
8.9 (3586 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , pt

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3586 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
M
Monika • couple • ch
9
2026-03-14 • via Nuitee
A
Annie • couple • gb
10
Amazing and defo worth the money
Pros:

The atmosphere was amazing, staff were helpful! The rooms were clean and comfortable, everything you needed in the room, breakfast was brilliant and great selection

Cons:

I didnt realise until we checked in we had to go to the sister hotel for breakfast!!! But it was worth the few mins walk in the mornings

2026-03-14 • via Nuitee
S
Silvana • solo_traveller • ch
7
Pros:

Sehr ansprechendes Zimmer, cool eingerichtet, super zentral gelegen, leckere Pasteis de nata im Zimmer und nettes Personal

Cons:

Man hört die Spülung/Dusche von den anderen Zimmern sehr stark, aus dem Bad roch es nach abgestandem Abwasser aus der Dusche wahrscheinlich. Mit der geschlossenen Badtür ging es aber gut.

2026-03-14 • via Nuitee
R
Raja • solo_traveller • us
9
Excellent. Loved the staff.
Pros:

Location and staff

Cons:

No onsite breakfast

2026-03-14 • via Nuitee
L
Laura • couple • us
10
We loved our stay and would definitely go back the next time we are in Lisbon.
Pros:

Everything about our stay at Brown’s Downtown Hotel was wonderful! The employees were helpful and gave great recommendations. The location was close to most places we wanted to go as well as public transportation stops. The room and amenities were great, and the in-room water, coffee, and the welcome drink were great surprises.

2026-03-13 • via Nuitee
K
Karin • couple • sk
10
Pros:

Personál, izby boli krasne, super lokalita.

Cons:

Občas trochu hluk z chodby.

2026-03-13 • via Nuitee
R
Rosina • solo_traveller • gb
8
2026-03-12 • via Nuitee
D
David • couple • gb
10
Perfect hotel and location for a city break
Pros:

Location
Cleanliness

Cons:

Could hear adjoining rooms, no soundproofing.
Breakfast in another location - not far though

2026-03-12 • via Nuitee
C
Claire • couple • gb
10
We thoroughly enjoyed our stay.
Pros:

Lovely room, friendly staff, perfect location

Cons:

Nothing

2026-03-11 • via Nuitee
C
Cristian • couple • es
10
2026-03-11 • via Nuitee
J
Jonathan • couple • ve
10
Espectacular
Pros:

Todo me pareció espectacular y muy que resaltar el trato en recepción súper amable y cercano.

Cons:

Nada que decir me gustó todo.

2026-03-11 • via Nuitee
L
Leticia • solo_traveller • br
10
2026-03-11 • via Nuitee
D
Daniela • solo_traveller • it
10
ottima posizione, eccellente servizio
Pros:

ottima

2026-03-11 • via Nuitee
I
ilaria • couple • it
10
Pros:

Hotel pulito. Moderno. Posizione centrale e vicino a metro/stazione treno/fermate tram. Pasteis de nata come benvenuto che abbiamo mangiato col te caldo a colazione .

2026-03-11 • via Nuitee
I
Igor • couple • br
10
2026-03-11 • via Nuitee
L
Leticia • solo_traveller • br
10
2026-03-11 • via Nuitee
L
leslie • extended_group • fr
9
2026-03-10 • via Nuitee
J
Jan • couple • de
9
Super Lager, modern freundlich
Pros:

Gute Lage Sauberkeit

2026-03-10 • via Nuitee
T
Thomas Green • solo_traveller • dk
7
Pros:

Venligt og hjælpsomt personale.

Cons:

Blev spurgt 2 gange på de par dage jeg var der, om jeg ville købe stoffer ude på gaden.

2026-03-10 • via Nuitee
R
Robyn • solo_traveller • au
10
2026-03-09 • via Nuitee