Hotel Hacienda Vallarta - Playa Las Glorias

Hotels
7.5 (216 reviews)
Lucerna 103 Colonia Versalles , Puerto Vallarta , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Solarium
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Hot water issues
Amenities lacking
No food service

Categories

Cleanliness
7.14
Some reviews mention the cleanliness of rooms, but issues with hot water and construction noise dampen the perception.
Service
8.61
Positive mentions of friendly and helpful staff, especially the receptionist, which enhances the service rating.
Location
8.65
Multiple reviews highlight the good location near eateries and attractions, enhancing the overall appeal.
Room Quality
7.6
Some guests found rooms to be clean and comfortable, but concerns about size and amenities were noted.
Amenities
6.13
Negative sentiments regarding the pool and lack of kitchen facilities contribute to a lower rating.
Value for Money
8.09
Guests appreciated the affordable rates, though some felt certain aspects did not meet expectations.
Food and Beverage
6.14
Lack of food service during the stay was noted as a downside, impacting the rating.
Overall Experience
7.61
General sentiments indicate a mixed experience, with both positive elements and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:22

Property Description

Beachfront Oasis at Hotel Hacienda Vallarta - Playa Las Glorias

Relax by the Pool: Take a dip in the outdoor swimming pool and soak up the sun in a tranquil setting just steps away from the beach.

Convenient Amenities: Enjoy cable TV, air-conditioned rooms, and a private bathroom for your comfort and relaxation during your stay.

Dining Delights: Indulge in a delicious breakfast at the hotel's restaurants or explore the nearby cafés and bars along the seafront.

Experience the perfect blend of relaxation and convenience at Hotel Hacienda Vallarta - Playa Las Glorias. Book your stay now and make unforgettable memories by the beach.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Contact the Hotel for Group bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 216 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 6.13
Value for Money: 8.09
Food and Beverage: 6.14
Overall Experience: 7.61
T
Tyler • solo_traveller • ca
9
2026-02-11 • via Nuitee
R
Ramos Soto • couple • mx
4
Pros:

Nada

Cons:

Las instalaciones son viejas y hay cucarachas

2026-01-28 • via Nuitee
M
Mónica • solo_traveller • mx
7
2026-01-28 • via Nuitee
C
Castañeda • couple • mx
10
2026-01-25 • via Nuitee
E
Ernesto • couple • mx
9
Todo bien!
Pros:

Ubicacion y acceso del lugar

Cons:

Un poquito complicado el estacionamiento

2026-01-21 • via Nuitee
C
Cesar • couple • mx
9
2026-01-21 • via Nuitee
M
Mercedes • couple • mx
10
2026-01-20 • via Nuitee
J
Joseluis • family_with_children • us
1
I didn't stay, disappointed nothing like the pictures need a refund !!!
Pros:

Nothing

Cons:

I didn't stay

2026-01-19 • via Nuitee
V
Virginia • family_with_children • mx
8
2026-01-19 • via Nuitee
D
David • couple • ca
9
2026-01-11 • via Nuitee
K
Karina • solo_traveller • us
7
Nothing fancy, decent and clean
Pros:

The room was clean, nothing fancy nor luxurious, AC worked, and the pool was nice. The location was great if you plan on visiting other beach towns that are both north and south of PV. And not too far from the airport, Sam's & Costco.

Cons:

Although, aware of the $100 MXN deposit for the remote control but the same is for the blow dryer and I'm sure the iron. Unfortunately, I barely turned on the blow dryer and the electricity went out. In my room and the 3 additional rooms, we all tried turning on the breaker in our rooms and to no avail, plus was made to feel guilty as if it's my fault that their blow dryer and their electrical is crap. And the poor inconvenience I caused while trying to get ready, we all were for NYE! Someone had to come which of course was not a quick fix But, it did after 45 mins+.

The bed is a bit on the firm side for me. But, not that it caused any back/body pain.

It was advertised they offer breakfast and others raved about it. But, non existent during my stay. Great breakfast/coffee spot next door.

2026-01-11 • via Nuitee
G
Gustavo • extended_group • us
1
2025-12-21 • via Nuitee
J
Juan Antonio • couple • mx
6
We didn't even stay the whole time we leave one Day before
Pros:

Nothing

Cons:

It feels like a hostel not a hotel

2025-12-19 • via Nuitee
S
Sandra • couple • mx
10
Pros:

Todo en general esta muy bien, nos pasamos muy bien la estancia

2025-12-15 • via Nuitee
H
Hugh Read • couple • ca
7
A nice clean place with friendly, helpful staff--fine for a short visit.
Pros:

I actually thought I was booking the other Hacienda--the one nearer the airport. I didn't realize there were two. However, the location, though more central than we had anticipated, was fine with several good eating establishments nearby. Upon our arrival, the receptionist, Guadeloupe, was very friendly and helpful, and when we checked out the next day, she cheerfully got us a cab to the airport. Much appreciated. The cleaning staff were also affable. The room was spotless and comfortable, and the AC and TV both worked well.

Cons:

We were unable to get any hot water in the room. The hot water tap in the sink wouldn't open at all, and the one in the shower provided only cold water, even after it had run for a while. Also, the pool was very clean but seemed to have an unusually high level of chlorine in the water.

2025-12-04 • via Nuitee
M
María Raquel • couple • mx
10
Todo excelente
Pros:

El espacio del baño y la habitación fue muy bueno.

Cons:

La Alberca estaba muy fría

2025-12-02 • via Nuitee
S
SONIA • family_with_children • mx
10
Pros:

La ubicación

Cons:

La regadera del baño estaba parcialmente tapada y el agua caía dispareja

2025-11-24 • via Nuitee
E
Enrique Armando • couple • mx
9
2025-11-14 • via Nuitee
J
Juann • solo_traveller • mx
7
2025-11-14 • via Nuitee
P
Pauline • solo_traveller • mx
2
Pros:

Très bruyant personne cri piscine constructioneme samedi soir 7 pm matin 8 am music de hôtel par dessus ça wow pas de tout repos y sont pas gentilles à réception et pas lumière dans ba chambre arranger lendemain matin y force pas piyr nous donner un service aimable et bien quand c'est nous qui paye leur salaire y avait à pas aimer les tourismes Canada français enfin j'ai détestée mon séjour à cet hôtel dernière fois je vais ka haciendas l'as gloria hôtel pvallarta

Cons:

J ai écrit la haut

2025-11-05 • via Nuitee