Fairfield Inn & Suites by Marriott Harrisburg West

Hotels
Fairfield Inn
8.2 (132 reviews)
185 Beacon Hill Blvd, New Cumberland, Pennsylvania, 17070 , New Cumberland , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Express check-out
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good price and service
Clean rooms
Cons:
Cleaning issues
Hot tub temperature
Breakfast service delays

Categories

Cleanliness
7.09
Several reviews mentioned issues with cleanliness, including humidity in the room and unclean breakfast areas.
Service
9.06
Staff was described as friendly and cheerful, although some complaints about responsiveness were noted.
Location
8.6
Good location but some difficulty with directions at night; overall adequate for travelers.
Room Quality
8.05
Rooms were generally comfortable but had concerns like humidity and small TV sizes.
Amenities
7.58
The hot tub was cooler than expected and several amenities were lacking, such as towels.
Value for Money
9.04
Generally perceived as good value for the price, although some issues were raised.
Food and Beverage
7.59
Breakfast was noted to have limited options and some complaints about service.
Overall Experience
8.56
Mixed feelings overall, with notable highs in staff friendliness but significant lows with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:15

Property Description

Recreational Facilities
Enjoy an indoor pool, a spa tub, and a 24-hour fitness center during your stay at Fairfield Inn & Suites by Marriott Harrisburg West.

Complimentary Amenities
Benefit from free wireless internet, a complimentary buffet breakfast, and access to tour/ticket assistance at the property.

Convenient Location
Located near the airport, this hotel offers easy access to key attractions like Yellow Breeches Creek and Green Hill Family Health Center.

Book your stay at Fairfield Inn & Suites by Marriott Harrisburg West for a convenient and relaxing experience.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDT

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 132 reviews
Cleanliness: 7.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 9.04
Food and Beverage: 7.59
Overall Experience: 8.56
J
John
8
Decent hotel.
Pros:

Better hotel in area than most.
Breakfast served too late (6:30) for anyone needing to be to work at 7 a.m.

2025-10-12 via Nuitee
T
Thomas
8
Pros:

They never cleaned room while I stayed there !

2025-10-11 via Nuitee
S
Sarah
6
Pros:

Staff was friendly and breakfast was great. However the hot tub was barely warmer than the pool and the pull out sofa bed mattress was very worn and dipped in the middle.

2025-10-10 via Nuitee
V
Vicki partner
8
Pros:

The room was clean. There were no USB connectors. The TV was small. Good AC and comfy bed.

2025-10-03 via Nuitee
J
Jacklyn family
10
Pros:

Loved our stay!! Complimentary snacks and water at the desk at check in was so nice! Everyone was so kind :)

2025-09-24 via Nuitee
D
Denise friends
10
Pros:

Comfortable, clean, and friendly staff.

2025-09-12 via Nuitee
B
Bertha partner
8
Pros:

Great price and service

2025-09-07 via Nuitee
T
Tim
8
Pros:

Perfectly serviceable property. A little old but not really worn.

2025-08-28 via Nuitee
D
dean
10
Pros:

Our first visit was great and it won’t be our last. The condition of our room as well as the common areas was very very nice.

2025-08-26 via Nuitee
J
Jennifer family
6
Pros:

Needs a good cleaning

2025-08-19 via Nuitee
S
Saberina
10
Pros:

The hotel is dog friendly, clean, any the staff super friendly as well. Deserving a 5 stare ⭐️⭐️⭐️⭐️⭐️

2025-08-17 via Nuitee
J
Jerry&Robin friends
8
Pros:

Room was clean and bed was comfy. Only issue was hot tub wasn’t hot. It was cool water. But they said they were waiting on a part. Other than the hot tub it was a nice place to stay.

2025-08-17 via Nuitee
M
maritza
6
Pros:

The room smells like humidity, we have to ask for clean towels and toilet tissue. 🙈

2025-08-15 via Nuitee
K
Krystal
2
Don’t ever stay here!!!
Pros:

Checking in- front desk was on the phone the entire time and not paying attention. Got to the room and the keys didn’t work. Room was musty and humid, had de-humidifiers running in halls. Bathroom had visible leftover something from a previous guest on the counter. Shampoo and conditioner weren’t full in the shower. Breakfast was empty when we got there and had to spend almost an hour waiting on food to be brought out. When we asked for more plates we got a sigh and eye roll from staff, guess we were supposed to hold our eggs in our hands?? Night 2 we asked for more towels only to be told there were none. After walking around a theme park all day, we had no towels to shower with and when asked they said they were washing them. 2 hours later we asked again and were told there’s a tournament and those kids used them all. Told the lady I did not care about that as we paid to stay there too and we should be able to shower. She said she would “pass it along”. An hour later we took our kids to the pool. It was trashed with old towels and socks and garbage like it hadn’t been cleaned in days. Hot tub was colder than the pool. We discovered there were no pool towels either. Went to the front desk again and were told they don’t have those either and have no idea when they will have towels. My kids then got to walk through the whole place dripping wet and causing a slip hazard. We checked out a day early because this place was far from helping us have a relaxing weekend getaway.

2025-08-11 via Nuitee
L
Lisa
8
Pros:

Breakfast did not open on time.

2025-08-09 via Nuitee
Z
Zachary
8
Pros:

It was a nice clean hotel, staff was great and cheerful. Breakfast was good. My only complaint was the hot tub wasnt hot, it was a little warmer than the pool. I was really looking forward to relaxing in thr hot tub.

2025-08-03 via Nuitee
D
Darren
8
Ok for a quick overnight
Pros:

The bed was comfortable but it smells a bit musty in the room. The shower curtain had mold at the bottom and the tv in the King size bed room is very small. The breakfast was not great and they ran out of paper plates. Coffee was decent.

2025-07-31 via Nuitee
U
Ulrick
10
Pros:

My first time staying here. I stayed in the king suite. Staff was friendly. Place was clean and modern. Breakfast was decent. Would definitely stay here again.

The only thing was finding this place at night was a small challenge. Pretty dark in the area. Gps said to make a turn down a road that I wasn't even sure was a road but other than that, no issues

2025-07-31 via Nuitee
L
Lisa
6
Pros:

Food was okay. There were not a lot of options close by.

2025-07-29 via Nuitee
S
Scott
8
Pros:

I was disappointed that the hot tub was only about 80°. There was a light in the pool that was hanging out which to me was assigned that an electrocution could easily happen if a younger guest would start playing with it. I was also very disappointed by the amount of noise from the road that you could hear throughout the night.

2025-07-29 via Nuitee