Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Minor issues with food quality
WiFi needs improvement

Categories

Cleanliness
9.18
The hotel is reported to be very clean and comfortable.
Service
9.65
Staff made guests feel very welcome and were extremely helpful.
Location
9.39
Centrally located near restaurants and public transport, making it very convenient.
Room Quality
8.84
Rooms are comfortable but had a report of a minor issue with door accessibility.
Amenities
9.17
Includes a good pool and spa area with a welcoming ambiance.
Value for Money
8.93
Relatively priced well for the amenities offered, although some food options were considered expensive.
Food and Beverage
8.38
While breakfast was praised, some traditional dishes did not meet expectations.
Overall Experience
9.25
Overall a lovely stay with many returning guests expressing their desire to come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:52

Property Description

Historic Engadine-style Building and Traditional Cuisine
The Hotel Steinbock, a family-run gem since 1651, offers a charming stay in Pontresina. Indulge in authentic Engadine cuisine and cozy Alpine rooms while staying connected with complimentary WiFi.

Aqua Viva Spa and Fitness Corner
Relax and rejuvenate at the Aqua Viva spa with indoor pool, saunas, and massage rooms. Stay active at the fitness corner equipped with modern exercise machines.

Speciality Dining and Free Transport Benefits
Savor Engadine specialties at the Colani Stübli restaurant and relish a complimentary 4-course menu with half-board. Plus, enjoy free public transport in winter and access to tennis courts and mountain bike rentals in summer.

Book now for an unforgettable experience at Hotel Steinbock!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 571 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.39
Room Quality: 8.84
Amenities: 9.17
Value for Money: 8.93
Food and Beverage: 8.38
Overall Experience: 9.25
A
Andreas • couple • ch
9
Gerne wieder.
Pros:

Essen und Personal liessen keine Wünsche offen: Hilfsbereitund sehr freundlich.
Der Gast hat das Gefühl, willkommen zu sein.

Cons:

Infos zu E-Auto laden waren unklar.

2026-02-13 • via Nuitee
G
Giannina • solo_traveller • ch
8
Sehr gut
Pros:

Wellness
Esssaal und Essen insgesamt
Freundlichkeit des Personals

Cons:

Das Einzelzimmer hatte nur ein 90cm breites Bett

2026-02-13 • via Nuitee
S
Stefan E F • family_with_children • ch
9
2026-02-11 • via Nuitee
L
Larissa • solo_traveller • ch
9
2026-02-08 • via Nuitee
A
Anniken • solo_traveller • no
10
Charming cozy / very nice pool sauna area.
Pros:

Charming cozy /

2026-01-27 • via Nuitee
M
Michael • solo_traveller • ch
7
2026-01-21 • via Nuitee
C
Catharina • couple • lu
10
2026-01-19 • via Nuitee
A
Al Muhamd • solo_traveller • ch
10
2026-01-19 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-01-19 • via Nuitee
A
Andrea • solo_traveller • ch
8
Pros:

das Essen war ausgezeichnet

2026-01-19 • via Nuitee
S
Sheila • solo_traveller • ch
10
Pros:

Hotel in casa tipica grigionese. Personale molto gentile

Cons:

Niente. Tutto perfetto.

2026-01-17 • via Nuitee
A
Armin • solo_traveller • us
10
Swiss hotel tradition at its best
Pros:

It’s a historic building run for generations by the same family. Renovated with great taste and a special flair. The service is outstanding, staff very helpful, friendly and professional, paying attention to all the small extras. Food is delicious, from breakfast to dinner, with high quality local products. Free access to the spa. Beautiful lobby for teatime with cakes or for drinks at neighboring Hotel Walther .

Cons:

You have to get out and walk a few steps in the cold to reach the spa in the neighboring building. But that’s not a big issue.

2026-01-15 • via Nuitee
D
Don • couple • us
10
The Steinbock is a world class extablishment wrapped in a warm, friendly boutique hotel.
Pros:

The breakfast buffet was expansive and top quality. The wonderful waitress that served us was swreet and made us feel at home. The room was large by european standards and well appointed. The spa was beautiful and offered everything one could expect. We enjoyed the sauna, a massage, the facility and relaxed poolside while watching it snow outside.
The restaurants, especially the fondue and raclette restaurant on premise were stuff of lifetime memories. We met locals and servers there that made it a warm and inviting meory as well.

Cons:

Nothing

2026-01-13 • via Nuitee
L
Livia • couple • ch
9
Herzlich, erholsam und einfach jedes Jahr ein Must
Pros:

Wir kommen jedes Jahr wieder und fühlen uns vom ersten Moment an herzlich willkommen. Die Mitarbeitenden sind wahnsinnig hilfsbereit, die Zimmer gemütlich und sehr sauber. Das Essen ist hervorragend und der Spa perfekt zum Entspannen. Für uns jedes Mal wie nach Hause kommen – wir kommen sehr gerne wieder!

Cons:

-

2026-01-13 • via Nuitee
C
Claudio • couple • it
10
2026-01-11 • via Nuitee
S
Sara • couple • it
9
Pros:

La struttura nel suo complesso è molto accogliente, buona la colazione e molto gentile il personale.

2026-01-08 • via Nuitee
C
Catalin-Florian • couple • ro
10
2026-01-05 • via Nuitee
M
Milan • solo_traveller • ch
10
2026-01-05 • via Nuitee
T
Tanja • solo_traveller • ch
9
2026-01-04 • via Nuitee
Z
Zerlina • couple • ch
10
2026-01-03 • via Nuitee