Hotel Keihan Universal Tower

Hotels
8.8 (6110 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Massage services
Currency exchange
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6110 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
S
SHIZUKA • extended_group • jp
10
2026-02-14 • via Nuitee
N
NAKAGAWA • extended_group • jp
10
2026-02-14 • via Nuitee
C
CHUNGCHI • family_with_children • tw
10
2026-02-14 • via Nuitee
K
Kazumasa • family_with_children • jp
8
とても良かったです！
Pros:

USJにとても近く、駐車場も朝から利用できて、周りにお店もありとても便利が良かった。

Cons:

空調が自分で調節出来ず、暑かった為少し寝苦しかった。

2026-02-13 • via Nuitee
J
Jorge • family_with_children • us
10
2026-02-13 • via Nuitee
M
Maria • family_with_children • au
10
It was an awesome, relaxing and super fun stay.
Pros:

They are close to USJ train station and kombini, and their facilities, from luggage storage, cafe, laundry, restaurant and of course the onsen. With free drinks and free ice cream and the view spectacular.

Cons:

nothing

2026-02-13 • via Nuitee
美希 • family_with_children • jp
9
2026-02-12 • via Nuitee
V
Valekriz • family_with_children • pa
10
Pros:

Excelente habitación para una familia de 4! 2 adultos, 2 niñas.

A 2min de la entrada de universal y a un paso de universal city walk.

El personal fue demasiado amable. Repetiriamos estancia aquí!

Cons:

Ninguna queja

2026-02-12 • via Nuitee
F
FENG-JEN • extended_group • tw
9
去環球影城住宿首選
Pros:

下樓走路就到環球影城.旁邊有車站及便利商店.全家住宿很舒適

2026-02-12 • via Nuitee
S
Shoma • extended_group • jp
7
2026-02-12 • via Nuitee
C
CHENYEN • family_with_children • tw
9
2026-02-11 • via Nuitee
J
Jun • family_with_children • jp
10
2026-02-10 • via Nuitee
C
Chiu Ching • extended_group • tw
9
2026-02-10 • via Nuitee
C
CHIENHONG • family_with_children • tw
8
下次還會入住
Pros:

地理位置極佳

Cons:

無

2026-02-10 • via Nuitee
S
Sarah • family_with_children • au
10
2026-02-09 • via Nuitee
S
Sonja • couple • rs
10
2026-02-09 • via Nuitee
N
Nobuichiro • family_with_children • jp
9
2026-02-09 • via Nuitee
威廷 • extended_group • tw
8
2026-02-08 • via Nuitee
Y
Ya Ping • family_with_children • tw
10
地點非常好，服務很好，房間很大，乾凈！
Pros:

地點非常好，服務很好，房間很大，乾凈！

Cons:

無

2026-02-08 • via Nuitee
J
Jacky • extended_group • tw
9
Pros:

離影城非常近，旁邊一堆商店可逛可吃，樓下還有便利商店

2026-02-08 • via Nuitee