Hotel Keihan Universal Tower

Hotels
8.8 (6715 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6715 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
渡邊 • solo_traveller • jp
7
2026-06-28 • via Nuitee
S
SEIYA • extended_group • jp
7
2026-06-27 • via Nuitee
Y
YULING • family_with_children • tw
9
2026-06-27 • via Nuitee
M
mitsunari • family_with_children • jp
8
満足しています
Cons:

宿泊者のスパ利用はリーズナブルにしてもらえると良かった。

2026-06-27 • via Nuitee
C
CHENG CHUN • family_with_children • tw
10
很好
Pros:

超棒的地點以及房間大小

2026-06-27 • via Nuitee
N
Natsuko • family_with_children • jp
10
最高でした！
Pros:

USJに近く、便利なコンビニにも傘をさせずに行けるところ。

Cons:

特になし

2026-06-27 • via Nuitee
L
Laura • extended_group • gb
10
2026-06-27 • via Nuitee
M
masahiro • family_with_children • jp
10
2026-06-26 • via Nuitee
Y
yan • family_with_children • ca
8
2026-06-26 • via Nuitee
C
Candice • family_with_children • au
10
2026-06-26 • via Nuitee
J
James • extended_group • us
10
2026-06-26 • via Nuitee
P
POCHUN • extended_group • tw
9
2026-06-26 • via Nuitee
Z
Zac • solo_traveller • au
10
The best
Pros:

This was the best place we stayed at in japan (we stayed in 4), location is by far the best, plenty of food places plenty of convenience stores, plenty of shopping and could see universal from the windows, perfect location. Beds comfy and spacious rooms. Very clean. Staff were great, they had English speaking staff (not that we expected it) they were great helping out with luggage transfer. They had complimentry slippers, sponges for kids, robes, tooth brushes etc at reception free for the taking, (not the robes obviously) Can not say a bad word about the place.

2026-06-25 • via Nuitee
N
Nachum • solo_traveller • il
10
מיקום מצוין לבאים ליוניברסל
Pros:

מיקום על הכניסה לפארק, מלון גדול וחדרים נוחים
קבלה מאוד נחמדה ועוזרת תמיד
ארוחת בוקר גדולה ומערבית טעימה מאוד

2026-06-25 • via Nuitee
J
Jessica • family_with_children • au
10
Pros:

We loved the location to enter USJ and being on the city walk meant we where close to lots of places to eat. The train station is just next door too which made the trip their so much easier

Cons:

We loved it! Great location

2026-06-25 • via Nuitee
Y
Yannick • solo_traveller • ca
8
Bel hôtel très propre et endroit idéal!
Pros:

A 30 sec du parc Universal. Même temps pourr la station de métro. Chambre très propre et assez spacieuse.

2026-06-25 • via Nuitee
A
Arnando • solo_traveller • id
10
2026-06-25 • via Nuitee
A
Angela • family_with_children • au
8
Was a great location, rooms were a generous size
Pros:

Very close to Universal Studios, hotel opens to the Universal promenade, lots of shops and restaurants as well as the entry to the Park.

Cons:

Pillows were terrible, we had a triple and only 1 hard as rock pillow per bed

2026-06-24 • via Nuitee
E
Elisabetta • solo_traveller • it
7
2026-06-24 • via Nuitee
S
SHU YUAN • family_with_children • tw
10
Pros:

飯店大推!!!就在環球影城大門口走路3分鐘即可到達，飯店大門旁又有地鐵，樓下又有Lowson、星巴克、商店街，買東西吃東西超方便，重點是就在環球影城旁，玩完直接回飯店休息，超方便!!

2026-06-24 • via Nuitee