Hotel Keihan Universal Tower

Hotels
8.8 (6110 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Massage services
Currency exchange
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6110 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
L
liza solo_traveller au
10
Pros:

Location is short walk from the USJ gates. Room was beautiful with underwater motif. It was roomy fitting two adults and three children. Food options for breakfast was exceptional.

Cons:

Nothing

2026-04-19 via Nuitee
D
Daniel solo_traveller gb
9
Pros:

Location was great - right next to the park. Staff very friendly and pretty good breakfast

Cons:

Not much to not like

2026-04-18 via Nuitee
P
Pairoj solo_traveller th
10
2026-04-18 via Nuitee
M
Masako family_with_children jp
9
2026-04-18 via Nuitee
Y
YOSHIHIRO family_with_children jp
10
2026-04-18 via Nuitee
A
Aizawa family_with_children jp
10
2026-04-18 via Nuitee
W
WeiFeng family_with_children my
10
A strategic hotel location
Pros:

1) Perfect Location to Universal Studio Japan (walking 2mins) also just next to the train station. Super convenient
2) Hotel super clean & super comfort.

2026-04-18 via Nuitee
S
SHIHO solo_traveller jp
8
2026-04-18 via Nuitee
G
Giovanna solo_traveller au
10
Excellent hotel
Pros:

Very big and comfortable rooms. Right on city walk which was so convenient. Had all amenities we needed including laundry.

Cons:

Buffet was a bit pricey.

2026-04-18 via Nuitee
H
Humberto family_with_children br
8
2026-04-18 via Nuitee
J
Jason solo_traveller nz
10
Pros:

Location , view from room. The Staff

Cons:

The Pillows that I slept on.

2026-04-18 via Nuitee
F
Filipe family_with_children ch
9
2026-04-17 via Nuitee
S
Sheth family_with_children au
9
Pros:

Great location, easy check-in and my room had great view facing the Universal Studio. The staff was friendly and helpful.

2026-04-17 via Nuitee
N
Nadejda family_with_children ch
8
I would recommend 100% the hotel if you're going to Universal Studio but do not get the breakfast .
Pros:

The staff was very helpful. Check in and check out very fluid. The hotel is just at the door of Universal Studio. The rooms were comfortable and very well equipped.

Cons:

The breakfast. The food was not good. A lot of fried staff . We didn't get the breakfast the second day .

2026-04-17 via Nuitee
R
Rachel solo_traveller au
9
Pros:

The room was clean, with great facilities and a good size. The staff were really helpful and we were grateful for the laundry facilities. The location was amazing. A short walk ftom the station and a short walk to Universal Studios. All in all a great place to stay. Thank you team.

Cons:

The pillows were compacted, could do with some new ones.

2026-04-17 via Nuitee
I
Ivan solo_traveller gi
8
2026-04-17 via Nuitee
S
Siu Ming family_with_children au
10
Will stay here again
Pros:

Great location and very good service

Cons:

None

2026-04-16 via Nuitee
A
Anthony family_with_children us
10
Will be returning
Pros:

Enjoyed location, species rooms, foot massager in room, shoe dryer and more.

Cons:

Everything was fine

2026-04-16 via Nuitee
C
Chen family_with_children tw
8
Pros:

離樂園近 逛街也近 很值得推薦 重點價格算便宜 房間也是夠寬敞

Cons:

衛浴感覺舊了點 但不至於很差

2026-04-16 via Nuitee
H
HermanJesse couple us
10
2026-04-16 via Nuitee