Hotel Keihan Universal Tower

Hotels
8.8 (6994 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , JP
+81 6-6465-1001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be cancelled.

Children aged 0-6 years can stay free of charge when using existing bedding.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.8
Based on 6994 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
J
Junna • extended_group • jp
8
2026-10-24 • via Nuitee
T
Tiemi Caroline • family_with_children • jp
10
2026-10-24 • via Nuitee
M
Misato • family_with_children • jp
7
たのしかった！
Pros:

チェックインの時受付の方が親切だった

Cons:

部屋がおもったより狭かった
リファのドライヤー全然乾かない

2026-10-24 • via Nuitee
S
Sharon • extended_group • au
10
2026-10-24 • via Nuitee
J
Jeffrey • couple • us
10
2026-10-24 • via Nuitee
I
ISHIKAWA • family_with_children • jp
6
2026-10-23 • via Nuitee
K
Kam Chu • family_with_children • au
8
Convenient location, great views and facilities.
Pros:

Proximity to USJ. Lovely views

Cons:

N/A

2026-10-23 • via Nuitee
M
Minju • couple • kr
6
2026-10-23 • via Nuitee
S
Shunya • family_with_children • jp
6
2026-10-23 • via Nuitee
M
misaki • couple • jp
10
2026-10-23 • via Nuitee
C
charline • extended_group • fr
10
Pros:

Cetait genial

Cons:

Rien

2026-10-23 • via Nuitee
A
Ana • family_with_children • br
10
Poderia ter sido melhor!
Pros:

Atendimento e limpeza

Cons:

Não gostei do café cortesia a tarde, faltou mais opção para comer

2026-10-23 • via Nuitee
R
Ryota • family_with_children • jp
9
2026-10-22 • via Nuitee
R
Ranop • family_with_children • th
10
Pros:

Excellent location

2026-10-22 • via Nuitee
ウチカドシンヤ • family_with_children • jp
10
Pros:

客室のエレベーター降りた近くにウォーターサーバーとレンジが置いてあるのが良かった。

Cons:

特に無かった。

2026-10-20 • via Nuitee
C
Chris • family_with_children • au
8
Great location and value for money for a family short stay.
Pros:

Great location and value for money for a family short stay.

Cons:

Dining options where limited in the hotel; however, it is located at the door step of universal city so there are still plenty of options to choose from :)

2026-10-20 • via Nuitee
K
Keimari • extended_group • jp
10
とっても快適で良かったです(*^^*)
Pros:

2度目のお泊まりだったのですが
前回と同じくウェルカムドリンク等
接客も良くてまた宿泊したいと思いました(*^^*)

Cons:

トイレとお風呂が一緒のタイミングになると
水圧が弱くなったりお湯が熱くなったりで
少し調節が大変でした。

2026-10-19 • via Nuitee
R
ryousuke • extended_group • jp
9
2026-10-19 • via Nuitee
D
Dmitrijs • family_with_children • lv
10
Pros:

Location

Cons:

Breakfast

2026-10-18 • via Nuitee
Y
YUKO • family_with_children • jp
10
2026-10-18 • via Nuitee