Hotel Keihan Universal Tower

Hotels
8.8 (6781 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6781 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
N
Nakamura couple jp
10
2026-08-08 via Nuitee
M
makiko family_with_children jp
8
2026-08-08 via Nuitee
磯見 extended_group jp
10
対応が優しく、また泊まりたいと思える場所だった。
Pros:

スタッフさんの対応が優しく、説明も丁寧してくれたところ。

2026-08-08 via Nuitee
R
Raymundo family_with_children gb
10
Our 2nd stay here and perfect for family.
Pros:

Clean and close to Universal Studio.

2026-08-08 via Nuitee
C
Carlos solo_traveller es
10
Pros:

La cercanía al parque y a la estacion. El buffet en sky bar increible

Cons:

Las almohadas x debajo eran duras

2026-08-07 via Nuitee
そら family_with_children jp
8
非日常
Pros:

USJから見えた高いタワーに泊まってみたかった

Cons:

駐車場エレベーターの遅さ

2026-08-07 via Nuitee
S
sakiko extended_group jp
9
2026-08-07 via Nuitee
T
Tomomi family_with_children gb
9
2026-08-07 via Nuitee
C
Chinami family_with_children jp
7
2026-08-06 via Nuitee
L
LillyB_ solo_traveller au
9
Perfect place to stay before universal
Pros:

Booked this last minute and got a great deal. We were staying in Kyoto but the thought of doing the train ride in with a 5 year old was not ideal the morning before a full day in the park was not great. We checked in the night before and made the early morning line up so much easier. All amenities were really nice, heaps of cute perks for the kids bath time.

Cons:

You have to pay for the onsen so we didn't get to try this as we had a limited time so didn't want to rush it if it's a paid experience.

2026-08-06 via Nuitee
A
Arthur family_with_children fr
10
2026-08-06 via Nuitee
S
SACHIKO family_with_children jp
10
2026-08-06 via Nuitee
K
Kanako family_with_children jp
10
2026-08-06 via Nuitee
B
Benjamin couple au
8
2026-08-06 via Nuitee
熊崎 solo_traveller jp
8
Pros:

施設が綺麗

Cons:

特になし

2026-08-05 via Nuitee
L
Lancry solo_traveller fr
8
2026-08-05 via Nuitee
S
Sujieun solo_traveller us
10
Great hotel! Great location!
Pros:

Hotel Keihan Universal Tower was the perfect place to stay for our Universal Studios Japan trip! The location couldn't be better—just a short walk to the park entrance and right next to Universal CityWalk, making it incredibly convenient for dining and shopping.

The rooms were clean, modern, and surprisingly spacious by Japan standards. The beds were comfortable, and the staff were always friendly, welcoming, and eager to help. One of the highlights was the amazing city views from the higher floors, especially at night. The hotel also offers a fantastic hot spring spa, which was the perfect way to relax after a full day at the parks.

If you're visiting USJ, I highly recommend Hotel Keihan Universal Tower. The combination of excellent service, comfortable accommodations, and unbeatable location made our stay unforgettable. We would definitely stay here again!

2026-08-04 via Nuitee
M
MASATOSHI extended_group jp
7
2026-08-04 via Nuitee
K
Kheireddine solo_traveller gb
10
Pros:

The hotel location is excellent just next to the train station and the universal studios.

Cons:

Honestly nothing

2026-08-04 via Nuitee
I
In Nung family_with_children us
9
走路就可以到環球影城,一出飯店很多吃的完的商店跟餐廳,好方便
Pros:

我們定了上下舖五人房型,在日本來說空間算很大了,小孩子玩得很開心,電梯外面有提供飲水機及冰塊,可以無限續水非常方便。房間有Netflix跟Youtube,娛樂選項佳。

Cons:

沒有

2026-08-04 via Nuitee