Hotel Casona del Lago

Hotels
8.5 (410 reviews)
Calle Litoral , Flores , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast
Cons:
Inconsistent room quality
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.96
Mixed sentiment; issues with room conditions and cleanliness noted.
Service
9.43
Positive sentiment; staff were described as friendly and accommodating.
Location
9.47
Very positive; multiple reviews praised the central location and views.
Room Quality
6.92
Negative sentiment; issues with room conditions including uncomfortable beds and noise.
Amenities
8.45
Generally positive; facilities noted as nice but some issues with specific amenities.
Value for Money
7.91
Mixed sentiment; expectations for comfort did not meet the hotel's tier.
Food and Beverage
8.96
Positive sentiment; breakfast well received, but private dining options lacked quality.
Overall Experience
8.93
Overall positive despite several concerns; satisfactory but could improve in key areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Scenic Lakefront Setting:
Hotel Casona del Lago offers a picturesque setting on the edge of Lake Peten Itza, with stunning views of Flores Island.

Comfortable Accommodations:
All air-conditioned rooms provide panoramic views and are equipped with modern amenities including a flat-screen TV, safe, and private bathroom.

Convenient Facilities:
Guests can unwind in the outdoor pool and hot tub, enjoy free Wi-Fi and parking, and dine at the on-site bar and restaurant. Additionally, services such as room service, luggage storage, and car rental make for a hassle-free stay.

Ready to experience tranquility by the lake? Book your stay at Hotel Casona del Lago now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 410 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
S
Sandar couple gb
9
Very nice stay and beautiful location at the lake side.
Pros:

Location, the setting of the hotel and the staff.

Cons:

Nothing really but breakfast should be all buffet instead of ordering from their menu but again this is very common in most Central American countries.

2026-02-14 via Nuitee
C
carlos couple gt
8
2026-02-12 via Nuitee
C
Christel family_with_children nl
6
2026-01-31 via Nuitee
B
Bodie couple bz
10
2026-01-28 via Nuitee
G
Guillermo family_with_children ar
9
Comodidad
Pros:

La zona de desayuno/piscina

Cons:

En ciertas habitaciones se cortaba el agua caliente y al reportarlo no se encargaban muy bien de solucionar el tema

2026-01-27 via Nuitee
S
Sandar couple gb
9
2026-01-23 via Nuitee
A
ALEX GUDIEL couple gt
9
Pros:

La habitación, con todos sus amenidades

Cons:

Check in muy tarde

2026-01-20 via Nuitee
P
Paola Andrea family_with_children us
7
Great stay, friendly staff, the corner room was great and the transportation accessibility was great
Pros:

There was a great communication between me and the hotel stuff even prior to my arrival. Excelent staff caring and friendly. I loved my corner room.

Cons:

Everything was good.

2026-01-20 via Nuitee
E
ELIANA MARCELA extended_group co
5
Cons:

El valor de la noche resulta muy costoso frente al poco confort de las habitaciones.

2026-01-20 via Nuitee
V
Victoria family_with_children gt
10
Pros:

La habitación

2026-01-19 via Nuitee
D
Douglas Lisandro extended_group gt
9
2026-01-19 via Nuitee
A
Axel extended_group gt
10
Tranquilidad
Pros:

La vista al lago es muy bonita

Cons:

Los desayunos, me hospede 4 noches y hay muy poca variedad en los desayunos, al tercer dia ya estaba aburrido de comer lo mismo

2026-01-19 via Nuitee
W
Waranya couple de
8
Pros:

- view of the lake
- very safe
- the facilities with the pool
- airport shuttle

2026-01-19 via Nuitee
O
Oscar Ricardo family_with_children gt
10
2026-01-19 via Nuitee
C
Cristian José family_with_children gt
9
2026-01-19 via Nuitee
S
Sabrina extended_group es
10
Pros:

Me gustó todo, las habitaciones, la ubicación, el personal y los desayunos.

2026-01-18 via Nuitee
M
Monica solo_traveller gb
9
A good place to visit Tikal from and to walk into Flores from
Pros:

Location and pool

Cons:

Communication

2026-01-17 via Nuitee
V
Vanessa couple pr
8
2026-01-16 via Nuitee
J
José Amilcar couple gt
9
Pros:

Ubicación, limpieza, personal súper amable.

Cons:

Faltan almohadas, toallas algo viejitas y que nos tuvimos que cambiar de habitación porque los colchones estaban viejitos y muy aguados.

2026-01-16 via Nuitee
J
Juan Carlos couple gt
10
Inicioenpeten
Pros:

Un lugar muy bueno, cómodo, el personal que nos atendió fue amable. Tienen parqueo.

Cons:

No fue el hotel, fueron días de lluvia en Enero y eso nos cambió los planes, pero el hotel encantador.

2026-01-14 via Nuitee