Shelly Bay Resort

Hotels
9.2 (1371 reviews)
465-466 Esplanade , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean accommodations
Comfortable rooms
Good amenities
Cons:
Limited supplies in the room
Issues with room layout

Categories

Cleanliness
8.95
Multiple reviews indicate cleanliness, but some mention limited amenities impacting overall perception.
Service
9.45
Service was highlighted positively in many reviews, noting friendly and accommodating staff.
Location
9.95
Several reviews emphasized the great location, close to the beach and restaurants.
Room Quality
8.45
Rooms were generally well-received, although some mention issues like the room layout impacting comfort.
Amenities
8.95
Amenities provided were satisfactory, but a few reviews pointed out limitations such as insufficient supplies.
Value for Money
8.95
The value was seen favorably, although some felt amenities could be improved given the price.
Food and Beverage
9.45
Dining options on-site were highly praised, contributing to an enhanced experience.
Overall Experience
9.45
Overall, guests reported a very enjoyable stay with positive feedback on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:33

Property Description

Luxurious Beachfront Apartments
Located opposite a family-friendly beach, Shelly Bay Resort offers 4-star fully self-contained apartments with stunning views of Hervey Bay. Each apartment is equipped with modern amenities, including air-conditioning, a fully equipped kitchen, and an LCD TV with satellite channels.

Relaxation and Recreation
Guests can unwind in the lagoon-style swimming pool surrounded by tropical gardens or enjoy a BBQ in the entertainment area. The resort also features a half-size tennis court and a children's playground, providing fun activities for all ages.

Gateway to Adventure
Conveniently situated as the gateway to Fraser Island and The Great Barrier Reef, Shelly Bay Resort offers easy access to exciting excursions. Let our tour desk assist in booking whale-watching trips, tours to Lady Elliot Island, and Fraser Island adventures.

Ready to experience a beachfront paradise? Book your stay at Shelly Bay Resort now and make unforgettable memories.

Important information:

"The property does not accept any reservations from locals in the post code area of 4655 and 4650.

Please let Shelly Bay Resort know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that reception hours are as follows: Monday-Friday 8:30 until 17:00 Saturday 9:00 until 16:00 Sunday and Public Holidays 10:00 until 14:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note the resort is reception is closed on Christmas Day and Boxing Day, and guests are unable to check-in or check-out on these days.

Please note that all apartments are individually decorated, and the photos are only meant to be used as a guide. Please note that children under 2 years of age stay free when using existing beds."This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1371 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
N
Norbert • family_with_children • at
10
2026-04-18 • via Nuitee
T
Taneka • family_with_children • au
8
Perfect location for a family stay! Beach right in front and shops are 10 min walk with parks
Pros:

Perfect location!

Cons:

Due to the windows not being double glaze you can hear all the cars from the road which are going all night.

2026-04-18 • via Nuitee
S
Susan • couple • au
10
very relaxing
Pros:

staff were very friendly
room was clean and well maintained and appointed
Location was great near bus stop

2026-04-17 • via Nuitee
S
Steven • family_with_children • au
9
Pros:

Location, car was secured overnight, room had a great view.

Cons:

The vanilla spray when you entered the room was very overpowering and no aircon in the main bedroom part can cause it to get a bit warm.

2026-04-16 • via Nuitee
R
Roslyn • couple • au
9
Pros:

Beach view and on second floor.

2026-04-15 • via Nuitee
A
Ann • couple • au
10
2026-04-14 • via Nuitee
K
Kelly • family_with_children • au
10
Pros:

Our stay was wonderful. The apartment was so clean and comfortable. It had everything we needed for a self contained stay. The facilities were awesome and the location was perfect - beach directly across the street!

Cons:

Everything was great!

2026-04-14 • via Nuitee
D
Dennis • solo_traveller • au
9
Excelente
Pros:

Excelente

2026-04-12 • via Nuitee
J
Joanne • family_with_children • au
8
It was lovely and I would visit again.
Pros:

The apartment was clean and well positioned. We had cafes and restaurants only a short walk away and the calm beach right across the road. We even had a bit of a view through the trees to the water.

Cons:

I found the layout of the apartment a little strange. The main bedroom was positioned near the balcony which gave it all of the sun and warmth, whereas the kitchen and lounge was behind the bedroom and was poky and small, and sunless. Also, in a 2 bedroom apartment that sleeps 4, a tiny 2person couch is not enough. It was ok for a couple of nights, but for a week I think it would end up annoying.

2026-04-12 • via Nuitee
C
Celtraveller • family_with_children • au
8
Had a lovely stay.
Pros:

View of the beach and near some nice restaurants. Roomy. Very helpful host. Nice pool. Underground parking. Luggage trolleys. Great TV with Netflix.

Cons:

Couch well used not real comfy, low dining chairs, fairly basic stock of kitchen and dining things.

2026-04-08 • via Nuitee
L
Leeha • family_with_children • au
5
2026-04-08 • via Nuitee
P
Patricia • couple • au
7
Great location, friendly staff
Pros:

Great location and friendly staff

Cons:

The apartment was so basic - a few refinements would make it so much better

2026-04-08 • via Nuitee
C
Christine • solo_traveller • au
9
Has it all! great location, ample facilities, great view. Highly recommend.
Pros:

The complex has everything you need for a relaxing stay. Larger size rooms with beach view, clean facilities, secure under covered carparking. The location close to shops and restaurants an extra bonus.

Cons:

Street noise at night

2026-04-07 • via Nuitee
M
Marcia • couple • au
10
2026-04-06 • via Nuitee
H
Hayley • couple • au
9
2026-04-06 • via Nuitee
S
Sara • couple • au
10
Lovely
Pros:

It was very clean and the location

Cons:

Everything was excellent

2026-04-05 • via Nuitee
J
Jason • family_with_children • au
10
Pros:

It was so clean wonderful staff easy access too everthing so relaxing top place

Cons:

Swimming pool was great there were easy walk too eating places close too beach very wonderful place

2026-04-01 • via Nuitee
K
Kay • couple • au
10
This is our second stay and would recommend it highly
Pros:

Great location,clean unit , great staff

Cons:

Nothing

2026-04-01 • via Nuitee
M
Marie-Claire • family_with_children • nc
8
2026-04-01 • via Nuitee
L
Leanne • couple • au
9
A great stay for a great price. Will be coming back for sure.
Pros:

Great location, easy undercover parking, spacious recently renovated room.

Cons:

Not much.

2026-03-31 • via Nuitee