Shelly Bay Resort

Hotels
9.2 (1371 reviews)
465-466 Esplanade , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean accommodations
Comfortable rooms
Good amenities
Cons:
Limited supplies in the room
Issues with room layout

Categories

Cleanliness
8.95
Multiple reviews indicate cleanliness, but some mention limited amenities impacting overall perception.
Service
9.45
Service was highlighted positively in many reviews, noting friendly and accommodating staff.
Location
9.95
Several reviews emphasized the great location, close to the beach and restaurants.
Room Quality
8.45
Rooms were generally well-received, although some mention issues like the room layout impacting comfort.
Amenities
8.95
Amenities provided were satisfactory, but a few reviews pointed out limitations such as insufficient supplies.
Value for Money
8.95
The value was seen favorably, although some felt amenities could be improved given the price.
Food and Beverage
9.45
Dining options on-site were highly praised, contributing to an enhanced experience.
Overall Experience
9.45
Overall, guests reported a very enjoyable stay with positive feedback on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:33

Property Description

Luxurious Beachfront Apartments
Located opposite a family-friendly beach, Shelly Bay Resort offers 4-star fully self-contained apartments with stunning views of Hervey Bay. Each apartment is equipped with modern amenities, including air-conditioning, a fully equipped kitchen, and an LCD TV with satellite channels.

Relaxation and Recreation
Guests can unwind in the lagoon-style swimming pool surrounded by tropical gardens or enjoy a BBQ in the entertainment area. The resort also features a half-size tennis court and a children's playground, providing fun activities for all ages.

Gateway to Adventure
Conveniently situated as the gateway to Fraser Island and The Great Barrier Reef, Shelly Bay Resort offers easy access to exciting excursions. Let our tour desk assist in booking whale-watching trips, tours to Lady Elliot Island, and Fraser Island adventures.

Ready to experience a beachfront paradise? Book your stay at Shelly Bay Resort now and make unforgettable memories.

Important information:

"The property does not accept any reservations from locals in the post code area of 4655 and 4650.

Please let Shelly Bay Resort know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that reception hours are as follows: Monday-Friday 8:30 until 17:00 Saturday 9:00 until 16:00 Sunday and Public Holidays 10:00 until 14:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note the resort is reception is closed on Christmas Day and Boxing Day, and guests are unable to check-in or check-out on these days.

Please note that all apartments are individually decorated, and the photos are only meant to be used as a guide. Please note that children under 2 years of age stay free when using existing beds."This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1371 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
E
Evelyn • couple • au
8
Love it when you can just park the car (free undercover parking) and walk everywhere.
Pros:

Position was perfect. Facing the ocean, plenty of great restaurants within a few minutes walk (like within the complex and next door)! Pool was nice and some noodles provided, which I appreciated.

Cons:

Wasn't keen on having carpet everywhere due to allergies - however The position & views made up for a lot!

2026-02-14 • via Nuitee
D
Dawn • couple • au
10
Great location. Top of our list for a place to stay now in Hervey Bay
Pros:

Great location, very clean and comfortable. Staff were very friendly and helpful. Very comfortable bed. Great value.

Cons:

Nothing

2026-02-13 • via Nuitee
K
Karen • solo_traveller • au
8
Pros:

Position

Cons:

No dishwasher

2026-02-12 • via Nuitee
D
Dawn • couple • au
10
Great location
Pros:

Great value, great location staff are very friendly and the place was really clean. Everything you need.

Cons:

Nothing

2026-02-12 • via Nuitee
L
Lynne • couple • au
10
A great unit for a weeks stay.
Pros:

Location and facilities.

Cons:

All good!

2026-02-09 • via Nuitee
J
Jeanette • family_with_children • au
10
Pros:

Great spot across from Hervey Bay on the Esplanade.
Very clean, aircon kept place cool.
Would book place again

2026-02-09 • via Nuitee
E
Eddie • couple • au
5
Whilst the location is excellent the property is really in need of an upgrade
Pros:

Location is excellent, close to quality reataurants

Cons:

The complex is showing its age

2026-02-09 • via Nuitee
C
Christine • family_with_children • au
10
2026-02-08 • via Nuitee
L
Lamb • solo_traveller • au
9
Beautiful Hervey Bay topped off with a week at Shelly Bay Resort
Pros:

The unit was great - provided everything we needed and the bonus is that every apartment has a water view which I didn’t expect

Cons:

The lift has a million messages posted about how we could cause grief by pushing the buttons - fair enough and that’s good cuz the lift is claustrophobic!

2026-01-31 • via Nuitee
T
Tony • family_with_children • au
9
Pros:

Location , easy access to beach,cafes and restaurants.

Cons:

Bed was on the small.side

2026-01-30 • via Nuitee
M
Mango • couple • au
8
2026-01-28 • via Nuitee
C
Carmel • family_with_children • au
10
2026-01-28 • via Nuitee
T
TAMMY • family_with_children • au
8
Clean and comfortable
Pros:

Nice apartment with a lovely view. Comfortable beds and well equipped kitchen for self catering.

Cons:

There's absolutely zero water pressure which turns washing your hair in the shower into an ordeal. The water comes out in barely a trickle.

2026-01-25 • via Nuitee
R
Ro • family_with_children • au
10
had a magical time with the family on our short break here
Pros:

we absolutely loved this place, we hired a kayak one day and went in the ocean opposite the hotel and had fun, great view from unit, great facilities, tranquil main bedroom, the lift and trolleys to use to bring up your belongings from locked up garage below was awesome, closeness to everything, comfortable beds, very good management on site, quick to help out with any issues, appreciated the air con being on in bedroom when we arrived all hot from travelling to get there, very clean

Cons:

kids said wifi not too good, had to hotspot using their mobiles for their devices, kid's bedroom a bit hot

2026-01-25 • via Nuitee
K
Kathy Treacy • family_with_children • au
8
Pros:

Clean, close to everything..

Cons:

No air con in the main bedroom, lounge was uncomfortable..and TV too high on the wall..

2026-01-24 • via Nuitee
A
Amelie • couple • de
9
Entspanntes Appartement mit allen was man braucht
Pros:

Direkte Lage am Strand, nur durch eine Straße getrennt, super entspannt. Große Wohnung mit voll ausgestatteter Küche, Waschmaschine und Trockner. Sehr freundliches Personal. Kleiner Tennisplatz im Hinterhof

Cons:

Etwas in die Jahre gekommen, teilweise Schimmel im Bad. Zum Nachbarzimmer hellhörig

2026-01-23 • via Nuitee
M
Michael • extended_group • au
8
Pros:

Nice location and friendly staff. I would definitely stay there again.

2026-01-22 • via Nuitee
R
ROXANNE • couple • au
9
Relaxing and easy to relax in.
Pros:

It’s a clean, with a great location for us. We love the restaurant and dress shops that are so close. The walking beach is just across the street.

2026-01-20 • via Nuitee
C
Christine • extended_group • fr
8
2026-01-20 • via Nuitee
A
Ankit • couple • au
5
2026-01-20 • via Nuitee