Shelly Bay Resort

Hotels
9.2 (1490 reviews)
465-466 Esplanade , Hervey Bay , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean accommodations
Comfortable rooms
Good amenities
Cons:
Limited supplies in the room
Issues with room layout

Categories

Cleanliness
8.95
Multiple reviews indicate cleanliness, but some mention limited amenities impacting overall perception.
Service
9.45
Service was highlighted positively in many reviews, noting friendly and accommodating staff.
Location
9.95
Several reviews emphasized the great location, close to the beach and restaurants.
Room Quality
8.45
Rooms were generally well-received, although some mention issues like the room layout impacting comfort.
Amenities
8.95
Amenities provided were satisfactory, but a few reviews pointed out limitations such as insufficient supplies.
Value for Money
8.95
The value was seen favorably, although some felt amenities could be improved given the price.
Food and Beverage
9.45
Dining options on-site were highly praised, contributing to an enhanced experience.
Overall Experience
9.45
Overall, guests reported a very enjoyable stay with positive feedback on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:33

Property Description

Luxurious Beachfront Apartments
Located opposite a family-friendly beach, Shelly Bay Resort offers 4-star fully self-contained apartments with stunning views of Hervey Bay. Each apartment is equipped with modern amenities, including air-conditioning, a fully equipped kitchen, and an LCD TV with satellite channels.

Relaxation and Recreation
Guests can unwind in the lagoon-style swimming pool surrounded by tropical gardens or enjoy a BBQ in the entertainment area. The resort also features a half-size tennis court and a children's playground, providing fun activities for all ages.

Gateway to Adventure
Conveniently situated as the gateway to Fraser Island and The Great Barrier Reef, Shelly Bay Resort offers easy access to exciting excursions. Let our tour desk assist in booking whale-watching trips, tours to Lady Elliot Island, and Fraser Island adventures.

Ready to experience a beachfront paradise? Book your stay at Shelly Bay Resort now and make unforgettable memories.

Important information:

"The property does not accept any reservations from locals in the post code area of 4655 and 4650.

Please let Shelly Bay Resort know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that reception hours are as follows: Monday-Friday 8:30 until 17:00 Saturday 9:00 until 16:00 Sunday and Public Holidays 10:00 until 14:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note the resort is reception is closed on Christmas Day and Boxing Day, and guests are unable to check-in or check-out on these days.

Please note that all apartments are individually decorated, and the photos are only meant to be used as a guide. Please note that children under 2 years of age stay free when using existing beds."This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1490 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
R
Rosemary • couple • au
9
Pros:

Location was great. Staff very friendly had a great time

2026-06-26 • via Nuitee
K
Karwacki • couple • fr
9
Pros:

Staff were great.

Cons:

If you don’t like Indian cuisine, ask for a room away from the restaurant.

2026-06-25 • via Nuitee
T
Tajan • solo_traveller • au
7
Pros:

I like the location of the place.

Cons:

There was no bon in the kitchen area and the fan inside the bathroom was not working.

2026-06-24 • via Nuitee
A
Alleyne • couple • au
9
Pros:

Loved our accommodation at Hervey Bay. Right across from the beach & a balcony to sit & relax & watch the world go by. Comfortable bed & plenty of space.

2026-06-22 • via Nuitee
P
Peter • couple • au
10
Come see!
Pros:

Great place, location and price good. Stay here all the time.

2026-06-20 • via Nuitee
G
GRAHAM • solo_traveller • au
8
2026-06-19 • via Nuitee
K
Krystlene • solo_traveller • au
10
2026-06-17 • via Nuitee
K
Kathleen • couple • au
10
Pros:

Wonderful hosts!!

2026-06-16 • via Nuitee
P
Patrick • solo_traveller • au
8
2026-06-14 • via Nuitee
T
Teagan • couple • au
10
Wonderful place to stay, easily accessible, great value for money, comfortable and accommodating.
Pros:

It was clean, easily accessible and a lovely place to stay.

Cons:

Nothing, it was a wonderful place to stay and would stay again in the future.

2026-06-14 • via Nuitee
J
Jan • couple • au
8
Enjoyable
Pros:

Great location. Close to waterfront. Not far from shops.enjoyable

2026-06-13 • via Nuitee
C
Cindy • solo_traveller • au
10
Pros:

Location is perfect with beautiful views of the beach, rooms are spotless

Cons:

Not sound proof can hear the noisy traffic and neighbours.

2026-06-12 • via Nuitee
J
Jody • solo_traveller • au
8
Comfortable
Pros:

Everything was exceptionally clean
kitchen cookware, utensils, etc. in good condition
Quiet.
Great location
Netflix & Kayo included
Undercover parking

Cons:

The unit, and furniture was a little tired, but still very comfortable.

2026-06-12 • via Nuitee
K
Kathy • couple • au
10
2026-06-09 • via Nuitee
M
Mckenzie • solo_traveller • nz
10
Pros:

All of it in very good Nick for its age, the management was so accommodating and bent over backwards to help us . Sited just a stone throw from the beach which was uncrowded and warm water. Good pool not large but well kept and family friendly as in not too deep. Really enjoyed our stay.

Cons:

Nothing

2026-06-04 • via Nuitee
A
Annette • family_with_children • au
10
Great units with absolutely everything you need very comfortable beds was clean very roomy and great location
Pros:

Everything

2026-06-04 • via Nuitee
T
Toni • solo_traveller • au
9
2026-06-02 • via Nuitee
M
Maureen • couple • au
7
2026-06-02 • via Nuitee
T
Tina • couple • au
7
Great except for shower
Pros:

Very clean and great location

Cons:

Shower was a trickle pressure. Not good.

2026-05-31 • via Nuitee
J
Jasmine • solo_traveller • au
10
My 2.5 year daughter & I stayed here for the weekend when visiting my grandma. Amazing customer service by Sharon wh
2026-05-30 • via Nuitee