Ambassador Playa II

Hotels
9 (1415 reviews)
Calle Gerona 39 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Good Food
Cons:
Visitor Policy
Bedding Issues
Limited Coffee Supplies

Categories

Cleanliness
9
Multiple reviews indicated a very clean hotel, but some minor issues such as lack of water and replenishment noted.
Service
9.5
Many reviews praised the staff for their helpfulness and friendliness.
Location
9.5
Excellent location mentioned frequently as a major positive in reviews.
Room Quality
8.5
Rooms are clean and modern, but some issues like beds not locking together were noted.
Amenities
8.5
Amenities were generally acceptable, though some guests mentioned restrictions on visitors which was frustrating.
Value for Money
9
Many stated it was good value but some concerns about food quality and limited coffee supplies.
Food and Beverage
8.5
Food was generally good, but some guests found it did not meet their expectations based on reviews.
Overall Experience
9.5
Positive feedback overall indicates most guests had a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:28

Property Description

Luxurious Stay in Benidorm

Nestled in Benidorm, just a stone's throw away from Mal Pas Beach, Ambassador Playa II offers a lavish retreat with top-notch amenities. The 4-star hotel boasts an inviting outdoor pool, private parking, a cozy shared lounge, and a delightful restaurant where guests can savor delectable meals.

Modern Comforts and Convenience

Step into air-conditioned rooms equipped with all the modern conveniences you need for a comfortable stay - from a flat-screen TV to a private terrace. Some rooms even offer stunning city views and a balcony to soak in the vibrant surroundings.

Prime Location and Nearby Attractions

Conveniently located near popular landmarks like Casino Mediterraneo Benidorm and Benidorm Palace, Ambassador Playa II is the perfect base to explore the charm of the city. Don't miss the chance to book your stay at this exquisite hotel and make unforgettable memories in Benidorm.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that it is prohibited to hold parties or cause disturbance to other guests at the property.

Please note that air conditioning is only available during Spring and Summer.
Please note that heating is only available during Autum and Winter.

Stag or Hen groups are not allowed. Individual reservation belonging to a party group can be canceled by the hotel.

Please note that drinks are not included on any of the meal plans.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in.

In compliance with Law 11/2021 of 9th July, cash payments will not be accepted from companies and citizens not residents in Spain when the total value of the stay exceeds 10.000 euros and the maximum amount for residents is 1000 euros.

Early departure, the hotel will charge 100%.

Guests under the age of 18 can only check in with a parent or official guardian.

Guest name changes from reservations are not permitted in this property

Any suggestion/complaints must be notified to our manager during your stay.

Please take into account the air conditionate generates heat during winter season and cold during summer season.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1415 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
K
Karen • couple • gb
10
Perfect for a quick getaway
Pros:

Cleanliness good food variety and very clean restaurant

Cons:

Cold pool

2026-05-15 • via Nuitee
B
Barrie • couple • gb
10
2026-05-15 • via Nuitee
N
Nicola • couple • gb
8
Great central hotel just been modernised - but pool was cold!
Pros:

Its in a very central location and easy to get to the places we wanted to go. Even though its in a very busy bar area when in the hotel you couldnt hear it. Food was excellent and good variety. Plenty of deals on drink during the day and there were plenty of sunbeds around the pool.

Cons:

The pool was cold! During cooler months it should be heated.

2026-05-14 • via Nuitee
E
Elaine • couple • gb
10
Great location, lovely poos and good food.
Pros:

The location, the food was very good, the pools.

Cons:

Nothing

2026-05-13 • via Nuitee
W
Walker • couple • gb
8
Pros:

Very clean, comfortable and good location.
Helpfulness of staff.

Cons:

Fridge did not work.
No towels left after room clean on one occasion.

2026-05-10 • via Nuitee
I
Ian • solo_traveller • gb
10
Great location with friendly staff and comfortable rooms
Pros:

Very clean, great selection of food, comfortable rooms

Cons:

Can’t really think of anything to not like

2026-05-01 • via Nuitee
P
Paul • couple • gb
10
Brilliant stay as always
Pros:

My husband and I love everything about this hotel. We have stayed here many times and only stay elsewhere when we can't get in this hotel.

Cons:

Nothing

2026-04-30 • via Nuitee
J
Jackie • solo_traveller • ie
8
2026-04-16 • via Nuitee
O
Oscar • couple • es
7
2026-04-07 • via Nuitee
M
MARIA TERESA • couple • es
8
Muy bien
2026-04-05 • via Nuitee
M
Marilin • couple • es
10
Le doy un 10
Pros:

Todo fenomenal

2026-04-05 • via Nuitee
B
Breda • couple • ie
10
2026-04-04 • via Nuitee
J
James • solo_traveller • gb
8
2026-03-26 • via Nuitee
S
Stewart • solo_traveller • gb
10
2026-03-26 • via Nuitee
S
Sharon • extended_group • gb
10
Thank you to all the lovely Staff at the ambassador as day was amazing. The food was good value for
Pros:

Mustafa, extremely helpful and kind I enjoyed how the food was and how comfortable everything was

Cons:

There was nothing I didn’t like. The food has just got 100 times better. I’ve come to the ambassador a couple of times and this day was the best.

2026-03-23 • via Nuitee
C
Claire • extended_group • gb
10
Perfect 🤩
Pros:

Excellent location, right in the centre of things but still quiet enough to chill 😎

2026-03-22 • via Nuitee
I
Imelda • couple • ie
10
2026-03-19 • via Nuitee
S
Svit1ana • solo_traveller • es
10
Pros:

Everything, not my first stay here

Cons:

-

2026-03-17 • via Nuitee
J
Jimmy • couple • gb
10
Great hotel
Pros:

Very clean food was fantastic

Cons:

Nothing

2026-03-15 • via Nuitee
S
Stephen • extended_group • gb
9
Pros:

Quality and selection of food was very good. Breakfast was particularly good loved the cold meat selection and croissants.

2026-03-15 • via Nuitee