Ambassador Playa II

Hotels
9 (1391 reviews)
Calle Gerona 39 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Good Food
Cons:
Visitor Policy
Bedding Issues
Limited Coffee Supplies

Categories

Cleanliness
9
Multiple reviews indicated a very clean hotel, but some minor issues such as lack of water and replenishment noted.
Service
9.5
Many reviews praised the staff for their helpfulness and friendliness.
Location
9.5
Excellent location mentioned frequently as a major positive in reviews.
Room Quality
8.5
Rooms are clean and modern, but some issues like beds not locking together were noted.
Amenities
8.5
Amenities were generally acceptable, though some guests mentioned restrictions on visitors which was frustrating.
Value for Money
9
Many stated it was good value but some concerns about food quality and limited coffee supplies.
Food and Beverage
8.5
Food was generally good, but some guests found it did not meet their expectations based on reviews.
Overall Experience
9.5
Positive feedback overall indicates most guests had a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:28

Property Description

Luxurious Stay in Benidorm

Nestled in Benidorm, just a stone's throw away from Mal Pas Beach, Ambassador Playa II offers a lavish retreat with top-notch amenities. The 4-star hotel boasts an inviting outdoor pool, private parking, a cozy shared lounge, and a delightful restaurant where guests can savor delectable meals.

Modern Comforts and Convenience

Step into air-conditioned rooms equipped with all the modern conveniences you need for a comfortable stay - from a flat-screen TV to a private terrace. Some rooms even offer stunning city views and a balcony to soak in the vibrant surroundings.

Prime Location and Nearby Attractions

Conveniently located near popular landmarks like Casino Mediterraneo Benidorm and Benidorm Palace, Ambassador Playa II is the perfect base to explore the charm of the city. Don't miss the chance to book your stay at this exquisite hotel and make unforgettable memories in Benidorm.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that it is prohibited to hold parties or cause disturbance to other guests at the property.

Please note that air conditioning is only available during Spring and Summer.
Please note that heating is only available during Autum and Winter.

Stag or Hen groups are not allowed. Individual reservation belonging to a party group can be canceled by the hotel.

Please note that drinks are not included on any of the meal plans.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in.

In compliance with Law 11/2021 of 9th July, cash payments will not be accepted from companies and citizens not residents in Spain when the total value of the stay exceeds 10.000 euros and the maximum amount for residents is 1000 euros.

Early departure, the hotel will charge 100%.

Guests under the age of 18 can only check in with a parent or official guardian.

Guest name changes from reservations are not permitted in this property

Any suggestion/complaints must be notified to our manager during your stay.

Please take into account the air conditionate generates heat during winter season and cold during summer season.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1391 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
I
Imelda • couple • ie
10
2026-03-19 • via Nuitee
S
Svit1ana • solo_traveller • es
10
Pros:

Everything, not my first stay here

Cons:

-

2026-03-17 • via Nuitee
J
Jimmy • couple • gb
10
Great hotel
Pros:

Very clean food was fantastic

Cons:

Nothing

2026-03-15 • via Nuitee
S
Stephen • extended_group • gb
9
Pros:

Quality and selection of food was very good. Breakfast was particularly good loved the cold meat selection and croissants.

2026-03-15 • via Nuitee
G
Gregory • extended_group • gb
10
Great value , great location 😊
Pros:

Location and food is superb

Cons:

Nothing

2026-03-14 • via Nuitee
I
iri • couple • es
9
Pros:

Todo al lado.

Cons:

Las camas son ligeras. Se separaban siempre.

2026-03-11 • via Nuitee
H
Holdsworth • couple • gb
10
Pros:

It was very clean close to all bars and restaurants staff was very friendly I would definitely recommend it to anyone

Cons:

Nothing

2026-03-10 • via Nuitee
P
Pauline • couple • gb
10
Great hotel good location and great food
Pros:

Great location, very clean hotel and great food, breakfast the best English bacon, sausage hash browns black pudding and real tin tomatoes

Cons:

Nothing

2026-03-08 • via Nuitee
V
Vanesa • couple • es
9
2026-03-07 • via Nuitee
P
Paul • couple • gb
10
Cosmic
Pros:

Everything

Cons:

Nothing

2026-03-05 • via Nuitee
C
Chris • couple • gb
10
Great hotel - will return!
Pros:

Perfect location, lovely clean hotel, happy engaging staff. Entertainment is good, and the pool area is great to relax.

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Pros:

Everything was excellent food amazing value for money I'm on my 5th time of staying there and looking to be back another 3 times this year thank you 😊

2026-03-02 • via Nuitee
D
David • solo_traveller • es
6
Limpieza y desayuno mejorables
Pros:

Camas cómodas y hotel cerca de la playa

Cons:

El desayuno es muy mejorable, aunque el personal del restaurante muy amable. La calidad de los alimentos es muy baja para el precio del hotel.
Tampoco las instalaciones estaban especialmente limpias. Es un hotel diseñado para turistas extranjeros, poco recomendable para españoles.

2026-03-01 • via Nuitee
P
patrick • couple • gb
10
Pros:

Great hotel with great bar and food

2026-02-25 • via Nuitee
K
Kaitlyn • couple • gb
10
2026-02-25 • via Nuitee
Y
Yendall • couple • gb
10
Ambassador Player
Pros:

It's an exceptional hotel. It's close to all amenities, very clean and the staff are so helpful and friendly. We have stayed in a few other hotels but not one of them is as good as this one. The food is fantastic and there is such a wide range to choose from. We have booked to go back later in the year.

Cons:

Absolutely nothing to NOT like about this hotel.

2026-02-25 • via Nuitee
D
Donna • solo_traveller • es
10
Pros:

Desayuno, personal muy amable, ambiente de día y por la noche música en vivo ,habitaciones insonorizado , muy céntrico y cerca de la playa.

Cons:

Buenas selección del buffet para todos los gustos para cenar , lo único malo es que estaba un poco frío.

2026-02-23 • via Nuitee
A
Amador • couple • es
5
Pros:

Buffet

Cons:

Dónde está ubicado el hotel y la gente de las bares lo veo un actor bueno una cara normal

2026-02-22 • via Nuitee
C
catherine • extended_group • gb
10
Hotel refurbishment is fabulous and was the best stay but the spa was very disappointing
Pros:

Lovely and fresh, great variety

Cons:

Nothing

2026-02-14 • via Nuitee
F
Felix • couple • es
10
Ambiente extraordinario en febrero
Pros:

Se me cayó la pulsera del spa y perdí la garantía pero diez minutos más tarde me llamó Tatiana para decirme que la habían encontrado y me devolvieron lla garantía .
Me encantó el pub que había abajo. Gran ambiente y magníficas actuaciones en vivo.

Cons:

El café del desayuno

2026-02-12 • via Nuitee