Cliffs Hotel

Hotels
8.1 (4305 reviews)
Queens Promenade , Blackpool , gb

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Family-friendly amenities
Cons:
Room Quality issues
Cleanliness concerns
Outdated facilities

Categories

Cleanliness
7.51
Some reviews mention that the hotel is a bit tired and outdated, affecting the perception of cleanliness.
Service
8.78
Multiple reviews highlight friendly and helpful staff, contributing positively to the service rating.
Location
8.72
Reviews praise the convenience of the location for transportation and activities.
Room Quality
7.07
Several comments indicate that rooms are outdated and in need of maintenance, with some mentioning issues like excessive noise.
Amenities
8.2
The hotel offers good facilities and amenities, particularly for families, but some need improvement.
Value for Money
7.86
Some guests feel the pricing does not match the current state of the hotel, especially regarding room quality.
Food and Beverage
8.41
Food quality received positive remarks consistently, despite a few complaints about specific meals.
Overall Experience
8.28
Overall, guests enjoyed their stays, especially noting the family-friendly atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Luxurious Accommodations and Stunning Views

Experience a seaside getaway like no other at The Cliffs Hotel. Enjoy modern rooms with sea views, equipped with all the essentials for a comfortable stay. Relax in the indoor pool, hot tub, and sauna while taking in the breathtaking views of the Irish Sea.

Family-Friendly Entertainment and Activities

From live cabaret shows to a dedicated kids club, there's something for everyone at The Cliffs Hotel. Let the children enjoy a variety of activities while you unwind and make memories together. The hotel's convenient location also allows for easy access to Blackpool's top attractions.

Delicious Dining Options

Indulge in delectable meals at The Garden Room restaurant, offering a range of culinary delights from full English breakfast to a 3-course dinner. Unwind at the cafe bar or sports bar with a wide selection of hot and cold beverages.

Book your stay at The Cliffs Hotel now and create unforgettable moments by the sea.

Important information:

When booking for 10 or more people, different policies and additional supplements may apply.

Full payment is required on arrival by credit or debit card. Payment by a third party or over the telephone will not be accepted.

Please note that all inclusive offers can only be booked by guests over 18 years of age, as it includes use of the bar. All meals and selected bar drinks are included.

Please note while booking 4 rooms or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4305 reviews
Cleanliness: 7.51
Service: 8.78
Location: 8.72
Room Quality: 7.07
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.28
D
Deborah • couple • gb
8
2026-03-06 • via Nuitee
M
M • family_with_children • gb
2
2026-03-05 • via Nuitee
F
Frances • couple • gb
10
Pros:

The beds are lovely and comfortable, the rooms are very clean, the food is wonderful we had half board the evening meals were really good. Plus evening entertainment all in all good value for money

Cons:

Only problem is the lack of accessible rooms which as a wheelchair user causes problems
I'm sure I'm not the only one to say this, the ground floor area is no problem with the cafe and restaurant easily accessible. There are two lifts that can be busy on changeover days

2026-03-03 • via Nuitee
M
Mandy • couple • gb
8
Dated but comfortable room.
Pros:

Food was amazing.

Cons:

Some staff were quite hard to approach and not very helpful. It was first time to visit this hotel and nothing was really explained about how meals were delivered and nothing much said about the leisure facilities.

2026-03-02 • via Nuitee
A
Alison • solo_traveller • gb
10
A real gem of a hotel worth a stay for sure
Pros:

Everything …. I had half board and the selections and quality was second to none service from all staff was outstanding the room was ever so slightly dated but spotlessly clean and roomy
cafe and bar was reasonably priced and entertainment was also pretty good
Tram and bus stop outside the front door
Parking limited but plenty of street parking with no restrictions
Swimming pool gym sauna and jacuzzi spotless and well serviced
Bothering was too much trouble
Extra tea coffee tea and sugar for room on request

Cons:

If i had to say anything and im scraping the barrel here but maybe an iron and a board in the room rather than hiring

2026-03-02 • via Nuitee
P
Pilkington • solo_traveller • gb
5
2026-03-02 • via Nuitee
M
Marie • couple • gb
10
Cons:

They didnt make our bed on the second day

2026-03-02 • via Nuitee
C
courtenay • couple • gb
10
2026-03-02 • via Nuitee
J
Jo • couple • gb
8
Pros:

The restaurant and reception staff were outstanding

Cons:

The rooms were old and so was the Lesiure club and facilities

2026-03-02 • via Nuitee
G
Gail • couple • gb
8
Great value very clean a bit dated rooms but lovely staff and food
Pros:

Cleanliness, food location

Cons:

The seats in the entertainment room were uncomfy

2026-03-02 • via Nuitee
C
carole • family_with_children • gb
10
Pros:

the food is superb and plenty of it

2026-03-01 • via Nuitee
R
Russell • couple • gb
10
Clean fun and relaxing
Pros:

Everything was brilliant very nice clean and lots to do paris on front dest was brilliant lewis in restaurant was polite and brilliant

Cons:

Nothing it was amazing

2026-03-01 • via Nuitee
J
Jonathan • couple • gb
7
Ok but no kids please
Pros:

Location friendly staff

Cons:

Kids running through upstairs corridor,and kids running around the dining room when you are eating was better when adults only

2026-03-01 • via Nuitee
C
Clotilda • family_with_children • gb
8
Comfy, and served it’s purpose
Pros:

The beds were very comfy, it’s a very family oriented hotel because it has a kids club and kids disco, kids were allowed to go in all parts of the spa and swimming areas with no restrictions, there’s also no restricted swimming times it’s just open the whole day, breakfast was also good.

Cons:

Hotel was not as clean as it could be even though it wasn’t exceptionally dirty. There’s not enough parking at the hotel, some staff were just neutrally okay but didn’t go out of their way for us, not enough food options at dinner time, dinner is way too expensive for what it is, stay was a little bit overpriced for what it is.

2026-03-01 • via Nuitee
A
Ana • family_with_children • gb
3
Would never return
Pros:

Breakfast and Dinner and the staff for the Restaurant (the breakfast and dinner one) all the other rooms were completely the opposite.
Kids entertainment. The girl running it was very kind and cheerful.

Cons:

From the moment we arrived, we were met with rude and unhelpful staff. Unfortunately, the issues did not stop there. The room itself was in a shocking condition. There was a strong unpleasant odour, including what smelled like urine. The furniture was old, squeaky, and worn, with a noticeable stale smell. The bedsheets were dirty, bins were unclean, and it was evident that proper cleaning had not been carried out. The hallways and carpets were dirty and poorly maintained, with visible wear, rust, and unpleasant smells throughout the property.
We paid £330 for this stay, which makes the experience even more unacceptable. The hotel was advertised as professional, high standard, and equipped with amenities including a pool and gym. This was a key reason for booking.
However, the pool area smelled strongly of urine, and there were visible floating particles in the water, raising serious hygiene concerns. The gym was equally run-down and far below the standard presented in your marketing materials.
The overall condition of the hotel was extremely disappointing and did not reflect the description or price point. We feel completely misled and that the amount charged was wholly unjustified for the quality provided.

2026-03-01 • via Nuitee
L
lee • couple • gb
8
2026-03-01 • via Nuitee
M
Mindymac74 • couple • gb
9
Pros:

Rooms spotless beds extra comfy.. great hotel food is so good staff in the dining room couldn't do enough for guests .. pool bar and sauna and pool area lovely and relaxing

Cons:

Only little moan is no do not disturb signs for your doors for the mornings you choose to lie in a little if you want to miss breakfast . as house keeping are very efficient which is a really good thing. But be nice as a choice to not be disturbed x

2026-02-28 • via Nuitee
E
em • couple • gb
8
2026-02-27 • via Nuitee
P
Paskin • couple • gb
5
We spent our honeymoon at this hotel 23 years ago and we have been back most years on our anniversary, but unfortunately
Pros:

Free parking was a bonus but tram was expensive

Cons:

The hotel was not very clean and our bathroom was very small where the toilet was, felt like you had to squeeze into the space, door lock didn’t work on our last day as we were leaving, we were unable to get in our room to leave so we had to wait for the door to be kicked in as nobody could open it 😔 room was only set up for one person and there was two of us, to also didn’t work and needed to call someone

2026-02-27 • via Nuitee
D
Debbie • couple • gb
9
Pros:

Food was amazing..lovely big room...entertainment ok but finished the live acts at 11pm..

Cons:

Caberet finished too early...checkout 10.30am

2026-02-26 • via Nuitee