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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Non-smoking throughout
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Outdoor furniture
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Fire extinguishers
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Smoke alarms
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24-hour security
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Security alarm
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Key card access
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Prime Location near Attractions
Experience the best of Nanaimo with The Waterfront Suites and Marina conveniently located near Nanaimo Bastion and Newcastle Island Marine Park.
Charming Amenities
Relax in comfort with air conditioning, flat-screen TVs, and private balconies with stunning sea views in every room at The Waterfront Suites and Marina.
Convenient Services
Enjoy the convenience of a 24-hour front desk, free WiFi, and the option for private parking during your stay at The Waterfront Suites and Marina.
Book your stay now at The Waterfront Suites and Marina for an unforgettable experience by the water in Nanaimo!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 4 per day.
Location
Guest Reviews
Had my own breakfast. Stove, dishes, utensils supplied by hotel. Fantastic
Oo
Only one thing. A employee was dumping some garbage in the container bin. It was later at night and was quite loud. Because the bin is located in the open parking lot. They are probably not aware of how much sound travels especially the clanking of bottles and the closing of the metal bin lids.
Good location, nice view
Elevator in very bad shape, toilet broken- needs some updating. Kitchen cabinets falling apart.
Staff charged my credit card for a pet fee without asking, badgered us upon leaving for room keys which we repeatedly said we left in room, place was run down, kids screaming everywhere. Wouldn’t stay here again
The location was nice, being at the Marina. Pet friendly without extra fees was good. Not noisy for sleeping at night. Nice to have Air Conditioning, many old motels in Nanaimo don't.
The beds were uncomfortablely firm. The patio doors were jammed shut, so we couldn't open them. The area seemed a bit sketchy, noone else in the parking lot at night, so we parked right in front of the lobby. Lots of unhoused addicts in the vicinity .
The staff very very helpful and when we decided to stay only one night instead of two, they were exceptionally helpful in sorting out. The buiding is rather tired and needs some maintenance mainly the outside - paint etc. Carpark could be tidier. However if this was addressed, it could be a gem.
Trying to liaise with Booking.Com re changing/cancelling a day - however the staff were great.
Extremely dirty. There were flies everywhere. Bedding was very dirty and possibly had bed bugs
Needs to be cleaned 100%
The room was spacious. The view was incredible! The bed was the most comfortable I've ever slept on.
The outside of the building is not impressive, but the inside was fine.
There was nothing to like about this property. I do not recommend this place. DO NOT STAY HERE!!
The fact that the room was disgusting. The smell in the room was unbearable. The balancy floor was plywood. There was broken tile on the kitchen counter tops, which was moldy. The carpets had stains and dirt. We were there for a matter-of half and hour, then had to check out for a family emergency. Upon checking out, the hotel is refusing to refund the charge for the one night stay of which I prepaid. I absolutely DO NOT recommend staying at this hotel!!
It was available
Very sparse in linens and towels
Staff were very friendly, from the front desk to housekeeping, all very friendly and very welcoming.
Nothing
The room was very nice! We were worried that it would be run-down like the rest of the hotel but it seemed to be newly renovated and was actually well appointed. We were impressed :)
The exterior, lobby and hallways were very dated.
Location
The fridge was wobbly and hard to open
Pas eau dans la chambre
Sorties de secours inaccessibles en raison des herbes et plantes grimpantes qui n’ont pas été entretenues depuis visiblement des années
Byli jsme jen na přespání před trajektem. Na tyto účely dostačující velmi. Na delší pobyt bych se zde neubytoval, v okolí není nic zajímavého
The location is great. The rooms are nice and clean.
The elevator was rather scary.
Nice view
Previous comments already said it's old and outdated. Also a lot is broken (toilet flush only worked every other time and we fixed it a few times; the lamp on the balcony turned on and off every minute the whole night). It's all quite old and not in the best shape or very clean. The view is really nice though. Located well.
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