BreakFree Imperial Surf

Hotels
BreakFree
8 (668 reviews)
72-80 The Esplanade , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Helpful staff
Great views
Cons:
Cleanliness issues
Limited elevator service
Mattress comfort problems

Categories

Cleanliness
6.89
Some reviews mentioned cobwebs and cleanliness issues in certain areas.
Service
8.86
Staff successfully resolved issues promptly and were generally helpful.
Location
8.9
The property is beachfront with convenient access to public transport and local amenities.
Room Quality
7.85
Rooms were spacious but some items like pillows and mattresses need replacement.
Amenities
7.88
Amenities like pools and a sauna are well-regarded, but some basic supplies were lacking.
Value for Money
7.84
Overall value was good, particularly for the location and facilities.
Food and Beverage
7.89
Not specifically mentioned, but adequate for self-catering needs.
Overall Experience
7.86
Most guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:42

Property Description

Ocean View Balconies

Wake up to the breathtaking views of the Gold Coast skyline and the ocean from your private balcony at BreakFree Imperial Surf Apartments. Just steps away from Surfers Paradise Beach, you can immerse yourself in the beauty of the coast right from your room.

Resort-style Amenities

Indulge in the luxury of indoor and outdoor pools, a hot tub, and a tennis court during your stay. Whether you prefer a relaxing swim or a friendly match on the court, the resort has everything you need for a memorable vacation.

Convenient Location

Located a short walk from Cavill Avenue, you have easy access to shopping, dining, and entertainment options. Explore the nearby attractions like Coolangatta Airport and Dreamworld Theme Park, all within a convenient drive from the hotel.

Book your stay at BreakFree Imperial Surf Apartments now for a perfect blend of relaxation and adventure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 8:30-17:00 Saturday and Sunday: 9:00-15:00 Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance to arrange after hours key collection. Contact details can be found on the booking confirmation. Please note that rooms are serviced once a week Please note that this property requires an AUD 200 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. When booking 3 rooms or more different policies and additional supplements may apply.
Please note that construction is underway on the ground floor, which may create noise. While our visitor car park might have closures, basement parking is available.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 668 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
Z
Zanoen couple nz
10
Absolute Fantastic and the GREATEST staff members. We met Orea and Paris. Such lovely ladies they are. Made you feel we
Pros:

The area and the view from the balcony

Cons:

The first two nights was a bit of a disappointment but we got moved to the 30th floor.

2026-03-18 via Nuitee
G
Grant family_with_children au
5
2026-03-05 via Nuitee
R
Rebecca extended_group au
6
Good location in a very tired building. Rules appeared only to be one way.
Pros:

Good location, close to the beach and cafes. Nice view. Easy to access.

Cons:

On arrival we could not get into the reception area through the boom gate despite calling multiple times.
Only 2 lifts working so waiting times were long.
The room was very tired and the shower was dirty. Hair from past guests all over the walls and floor.
Rubbish from previous guests also left behind. Drugs which could have been very dangerous if in the wrong hands!
Drilling from floor above could be heard at very odd times of the day.
Construction noise from the building behind was very disruptive and began very early in the day. it would have been nice to be made aware of this.

2026-03-03 via Nuitee
B
Bruce couple au
9
Apartment great, location great, view amazing and your staff were fantastic.
Pros:

Prepared our own breakfast in the well appointed kichen. The room had EVERYTHING we needed for 9 days, and the staff, Oriana and Tash were amazing. Could not have been more hwlpful.nup.

Cons:

No...loved it all.

2026-03-02 via Nuitee
G
Geordie couple au
10
2026-03-01 via Nuitee
M
Mo family_with_children au
8
2026-02-28 via Nuitee
T
Tracy family_with_children au
7
Pros:

Excellent location
Fantastic view

2026-02-22 via Nuitee
A
Alan couple au
6
2026-02-13 via Nuitee
Y
Yamile extended_group au
5
2026-02-11 via Nuitee
L
Leanne extended_group au
9
2026-02-08 via Nuitee
H
Himanshu family_with_children au
6
Pros:

Location is close to beach and Cavill avenue

Cons:

This is not a hotel or resort, but a building with individual apartments owned by multiple owners, some of whom live on-site. There is pool and sauna but all shows its age. The building shows its age: the hallway carpets were unpleasantly smelly, and the lifts were out of service for nearly half of our stay.

I paid a premium rate for the apartment based on the photos and the ocean-view description advertised on Booking.com. However, I was allocated an apartment at the back of the building with only a very limited view. I contacted the manager, who initially disputed my concern but eventually acknowledged that the Booking.com description was inaccurate and that the apartment indeed had limited views. Despite this acknowledgment, nothing was done to resolve the issue—there was no room change and no refund.

Instead, I was offered a voucher for one day of complimentary breakfast at Mantra, which was of standard quality and did not compensate for the issue. In hindsight, I wish I had declined it.

Overall, this experience significantly detracted from our stay and undermined my trust in Booking.com, as I did not receive what I had paid for. This is a serious red flag for me going forward.

If you want it more formal, shorter, or sharper for a public review, I can tweak the tone.

2026-01-30 via Nuitee
S
Siaosi family_with_children au
8
2026-01-30 via Nuitee
A
Amarjeet family_with_children au
10
2026-01-29 via Nuitee
B
Bahnam extended_group au
7
Pros:

The view and location

Cons:

Wasn't clean enough
The furniture and the beds are old

2026-01-27 via Nuitee
B
Bronwen family_with_children au
9
It was awesome and the views are spectacular
Pros:

Beautiful location and views were amazing

Cons:

Could have been cleaned abit better

2026-01-27 via Nuitee
M
mayssa extended_group au
10
Pros:

Beautiful appartment and beautiful view we have great days

2026-01-26 via Nuitee
J
Johny family_with_children au
8
2026-01-26 via Nuitee
E
Elisa family_with_children au
4
Pros:

Location

Cons:

Lift broken, long delays up to 20min to use. Room was not ready check was delayed by 30 min

2026-01-24 via Nuitee
J
Janet extended_group au
10
2026-01-24 via Nuitee
K
Kylie family_with_children au
8
The weekend receptionist was so friendly and helpful . The room was rundown but the layout was perfect.
Pros:

The property had lots of space. Bedrooms were big and living space was great. Even with needing the extra bed living space was plenty

Cons:

A lot of the fixtures were run down. Bathroom vanity, dining table, and vacuum cleaner did not work

2026-01-23 via Nuitee