Novotel Living Singapore Orchard

Hotels
Novotel
9.6 (198 reviews)
8 Claymore Hill , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly and helpful staff
Spacious rooms
Convenient location
Cons:
Limited breakfast options
Thicker towels desired
Better lighting needed in some areas

Categories

Cleanliness
9.54
Facilities clean and up to date; overall positive sentiment regarding cleanliness.
Service
9.71
Staff were consistently friendly, attentive, and helpful throughout the stay.
Location
10
Conveniently located for exploring the city with easy access to attractions.
Room Quality
9.5
Rooms were clean, spacious, and equipped with necessary amenities for comfort.
Amenities
9.53
Good amenities like pool, washer and dryer, but breakfast could improve.
Value for Money
9.49
Good value considering the location, amenities, and service quality.
Food and Beverage
9.05
Breakfast options were decent but could include more variety.
Overall Experience
10
Overall stay was memorable and enjoyable with great family-friendly features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:07

Property Description

Central Location and Convenience
Novotel Living Singapore Orchard is ideally situated in the heart of Singapore’s bustling shopping and entertainment district, just a short stroll from Orchard MRT Station. With major malls like ION Orchard and Takashimaya Department Store within walking distance, guests are spoilt for choice when it comes to retail therapy.

Modern Amenities and Comfort
The well-furnished apartments at Novotel Living Singapore Orchard offer a perfect blend of style and functionality. From a kitchenette to a washer and dryer, guests can enjoy the convenience of a home away from home. The Nespresso coffee machine adds a touch of luxury to your stay.

Relaxation and Recreation
Whether you prefer a refreshing swim in the outdoor pool, a workout session at the gym, or a cozy barbecue gathering with friends, Novotel Living Singapore Orchard has you covered. The resident’s lounge provides a tranquil space for guests to unwind after a day of exploration.

Book your stay at Novotel Living Singapore Orchard now for a memorable and convenient experience in Singapore!

Important information:

Please note that a floor mattress can be accommodated as extra bedding at an additional surcharge per night. We would like to inform you that upgrading works will be carried out in a few of our rooms to enhance your future stays for approximately 3 months with effect from October to December. Please be assured that every effort is being made to minimize any inconvenience this may cause. We apologized for the inconvenience and appreciate your patience as we make this valuable improvement.

Important notice: We’re upgrading our elevators to serve you better. Works will take place from 5 January to 31 March 2026.
We apologize for any inconvenience and appreciate your understanding. Our team will ensure your stay remains comfortable and enjoyable.
For assistance, please contact Guest Services at +65 6991 3800.
Thank you for your patience as we make these improvements for you.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for S$ 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 198 reviews
Cleanliness: 9.54
Service: 9.71
Location: 10
Room Quality: 9.5
Amenities: 9.53
Value for Money: 9.49
Food and Beverage: 9.05
Overall Experience: 10
J
JEROME family_with_children fr
8
Bon hôtel confortable et calme proche du quartier huppé de Orchard
Pros:

Hôtel bien placé près du quartier des boutiques de Orchard. Studio simple spacieux et bien équipé.

Cons:

Il y a des courts de tennis au pied de l’hôtel qui peuvent créer du bruits tôt le matin. Un peu désagréable aussi les portes qui claquent. Il serait bien de mieux gérer ces fermetures de portes. Le petit déjeuner est un peu cher et trop light.

2026-01-24 via Nuitee
A
Arulmozhi family_with_children in
9
2026-01-20 via Nuitee
M
Monika family_with_children lr
10
We had a great time traveling as a family of 4.
Pros:

The room was great and comfortable. Very clean. The location was great as we could walk easily to the MRT, restaurants and shopping. The breakfast was VERY GOOD! They had a variety of options for different taste buds. The staff always greeted us with warm smiles in the morning. We used the fitness center every night.

Cons:

Everything was great.

2026-01-19 via Nuitee
M
Margaret couple gb
9
Apartment did not disappoint, wonderful experience, sorry to leave after two weeks!
Pros:

Great location, friendly and obliging housekeeping staff. Sunil and Mas, in particular, was particularly helpful and kind. Apartment was fine. I wanted more space than just a one room hotel room, and the apartment suits me just fine. Wonderful to have a breakfast area that serves free tea, coffee and cuppuccino 24 hours a day!!!

Cons:

No operations manual for washing machine/dryer. Air conditioning unit over the dining area drips sometimes. There should have been a plastic cup for brushing teeth, which reminds me there was no two-pin socket for electric toothbrush, which is not unusual in Singapore hotels.

2026-01-06 via Nuitee
T
teambloopy Family Hobart, Greater Hobart, Tasmania
8
Spacious and well located apartments
Pros:

We stayed for 8 nights as a family of 4 in a 2 bed apartment. We were very impressed with the size of the space for Singapore and the in room amenities. The proximity to Orchard Road and the MRT was great. The pool was also much appreciated in the sticky weather especially by the kids. The only issues to note were some inconsistent cleaning (eg hair stuck in drains) and long waits for the lifts as refurbishment work is happening in the building. But we would definitely stay at the Novotel Living again next time we are here.

2026-01-04 via Tripadvisor
G
Gcinumuzi extended_group zw
8
Good accommodation
Pros:

Room

Cons:

The washing machine which does not completely dry clothes

2026-01-03 via Nuitee
M
Mazinawati extended_group bn
9
Memorable 9 days, will definitely stay again.
Pros:

Room had what I needed plus washing machine and kitchen, nice views, netflix, youtube, sports channels. pool is clean next to breakfast area. location very comvenient. halal food. hard to find better option elseehere which fits all that.

Cons:

thicker towels would be great. better lighting for area going to royal plaza

2025-12-26 via Nuitee
J
Janet extended_group au
10
Location excellent. Facilities clean and up to date. Rooms were roomy. Staff friendly.
Pros:

Excellent friendly staff. Great location. Clean facilities.

2025-12-25 via Nuitee
S
Spokeshave13 Couples Huddersfield, West Yorkshire, England
10
Home from home in Singapore with great service
Pros:

Return visit to the Novotel on Claymore in Singapore to celebrate our wedding anniversary and pleased to report it is better than ever. Rooms and amenities as good as ever, but the help and assistance we received from Lena and her staff in gathering together all our anniversary guests before going to dinner was really outstanding. Definitely the place to stay in Singapore if you are going to stay for 6 or more days and want easy access to Orchard Road and all its attractions.

2025-12-13 via Tripadvisor
W
Wong family_with_children hk
7
2025-11-28 via Nuitee
A
Asaf family_with_children il
9
2025-11-10 via Nuitee
W
WendyWoo1977 Family Aberdeenshire, Scotland
10
Great Location, Very clean and spacious
Pros:

We chose a great location for our 9 nights-stay, close to the vibrant and beautiful Orchard Road - our apartment was so spacious for the 4 of us, cleaned every morning, and had lovely views! My son was at that pool every spare minute he could, he loved it (and the endless free hot chocolate of course) it was so relaxing at the pool area, and the staff were so friendly and helpful each day. Thank you for a lovely stay, hope to be back one day. 🌸 From North-East Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

2025-11-02 via Tripadvisor
H
Hellen Cristiane solo_traveller br
10
very comfortable for long stays and all the staff are very helpful
Pros:

The hotel is very nice. The room has everything you need for long stayings (washer and dryer machine, full compacted kitchen, and water filter (no need to buy bottled water). And the bed is very comfortable. The staf is very friendly and helpful.

Cons:

The breakfast could be better. It is ok, but only has the basic (could have more fruits, more options of protein).

2025-10-06 via Nuitee
M
Michael family
10
Pros:

Staff very friendly and helpful.

2025-09-28 via Nuitee
A
AaradhanaK1 Family New Delhi, National Capital Territory of Delhi
10
Perfect Family Stay in Novotel Living Singapore Orchard
Pros:

We stayed at Novotel Living Singapore in July for two weeks with our family and absolutely loved it. Everything about our stay was amazing — from the warm welcome to the thoughtful service throughout. The apartments are spacious, clean, and well-designed, making it very comfortable for a family stay.
The location is convenient for exploring the city, and the facilities on-site made our time even more enjoyable. The staff were consistently friendly, attentive, and went out of their way to ensure we had a wonderful experience.
We truly felt at home and would highly recommend Novotel Living Singapore to anyone looking for a comfortable and family-friendly stay in the city. We look forward to returning!

2025-09-26 via Tripadvisor
G
Gail family_with_children gb
10
Pros:

Excellent staff. Particularly Rehan who was so lovely and tried to get us in early as the kids were tired. Thank you.

2025-09-14 via Nuitee
C
Christina family_with_children au
9
Great apartments, clean comfortable and close to everything.
Pros:

Fantastic location, very easy to get everywhere via MTR. The pool was beautiful, great temp and never too crowded. Room had plenty of room for the family to stay comfortably.

Cons:

Nothing, everything was great.

2025-09-07 via Nuitee
N
Navara family_with_children th
10
2025-08-14 via Nuitee
B
benjamapornk2025 Couples
10
Comfortable Stay in a Convenient Location
Pros:

I recently stayed at Novotel Living Orchard and had a very pleasant experience. The rooms are modern, spacious, and well-equipped for both short and longer stays. The bed was comfortable, and the cleanliness was excellent.

The location is perfect—right in the Orchard area with plenty of shopping and dining options within walking distance. Breakfast had a good variety, and the staff at the breakfast line were friendly and attentive.

A special thanks to Joo, who assisted with our reservation and made the check-in process seamless.

Check-in and check-out were smooth, and overall, the service was professional and helpful. I would definitely recommend this hotel for anyone visiting Singapore, whether for business or leisure.

2025-08-13 via Tripadvisor
J
Jeanne family_with_children hk
9
Value for money and really enjoyed our stay. Highly recommended and we personally would go back when we travel as a fami
Pros:

Convenient, very reasonable price, excellent service, clean and comfortable.

Cons:

Wish they provide some cleaning tools for the weekends when there’s no cleaning service.
The charging cables connected to their landline phone is quite cool, unfortunately it was broken.

2025-08-11 via Nuitee