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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Modern Amenities and Comfort
Microtel Inn & Suites Chili/Rochester offers contemporary rooms with flat-screen TVs, air-conditioning, and work areas. Some rooms even feature relaxing spa baths for a touch of luxury.
Convenient Facilities
Enjoy a free continental breakfast and make use of the fitness center during your stay. The hotel also provides a business center, self-serve laundry, and vending machines for your convenience.
Nearby Attractions
Located near Greater Rochester International Airport, this non-smoking hotel is just a short drive away from popular attractions like the Rochester Museum and Science Center and the Susan B. Anthony House.
Book your stay at Microtel Inn & Suites Chili/Rochester now for a comfortable and convenient experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Quiet suburban location. Easy parking.
It needs a refresh! The curtains were falling off the window. Very noisy guests who were partying with loud music and alcohol and chairs set up in the parking lot five feet from our window. At 10:45 pm we finally asked the staff to intervene and they moved the part elsewhere.
Check in was fine next morning went for breakfast came back to room and someone went into my purse and stole my money spoke with everyone including the manager they covered up the theft gave no resolution.Checkout day tried again for resolution nothing called the police instead of an investigation we were told to leave or get arrested for trespassing…..DO NOT GO HERE HORRIBLE STAFF & MANAGEMENT
The staff was very nice and appeared to be very professional. I am currently waiting for a response from the property management team about my stay. Due to a situation with my reservations customer service at Book- It is waiting to hear from management. So as it stands correspondence may not be satisfactory.
Nothing
Lighting not working, curtains hanging off the window, carpet tiles coming off floor, shower mixing valve not working, bathtub pan broken, bathroom sink faucet not working properly, DEAD & LIVE ANTS ON BATHROOM FLOOR, rusty door frames, overall dirty rooms with animal hair sticking to clothing, CLUMP OF HUMAN HAIR STUCK TO DOOR FRAME, damaged ceiling from water leak above, iron not working.
We found bugs in the hotel room. The walls are also very thin
The room was clean and warm
I liked everything.
staff
Microtel Inn & Suites by Wyndham Chili/Rochester Airport
May 15, 2026 - May 16, 2026
You rated
We reserved 2 rooms each with 2 queen beds. We were running late and called at 6pm. Was told no problem I requested to pay for the rooms in full so we wouldn’t lose them I was told no need we had until 2am Got to hotel at 9:45. They didn’t have our rooms only ones with 1 bed in each After a long back and forth. They found rooms for us. Only one when we opened one of the doors people were sleeping in the beds We were given another room. At 2am someone opened the door to my elderly family members room, the front desk assigned it to them. Unreliable and unsafe for $300 twice the rate because it’s graduation time
Very nice property and clean - friendly staff - like that there is a walkable plaza with coffee shop etc.
Had a nice stay...forget on the first floor you can hear the doors slam a bit and folks walking up above you a bit loud but that's not really your fault...our bathroom sink had a stopper issue and ran out of tissues (had our own and of course TP) but other than that all good
Great customer service
None
Room was clean
Shower knob wasnt working and soaps were empty and missing
For a short trip,this place is very good.
As I said, it is a good place, so far everything is fine.
Seems like the rugs and furniture were updated which was nice. Food options were good, appreciated almond milk for those of us with milk allergies.
Could have real soap in bathroom and cups for tooth brushes.
Everything
Everything
Close to RIT (10 minute drive) 5 different restaurants to walk to across the parking lot. quiet with a good breakfast. Beds are comfortable and the suites are spacious 526 sq feet
nothing. All was good
Close to our location
Price seemed expensive for where it was
Room smelled like hot garbage. No conditioner in bathroom, only 1 outlet in the room.
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