Hotel Commerz Hamburg

Hotels
7.2 (546 reviews)
Lobuschstr. 26 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Room maintenance problems
Limited amenities

Categories

Cleanliness
5.1
Multiple mentions of cleanliness issues, including mold and dirty bathrooms.
Service
8.56
Overall friendly staff and helpful service noted by multiple guests.
Location
9.1
Repeated mentions of the excellent location close to transport and amenities.
Room Quality
6.06
Mixed sentiments with reports of musty rooms and maintenance issues.
Amenities
6.59
Basic amenities present but complaints about Wi-Fi and heating.
Value for Money
8.04
Generally viewed as good value for budget accommodation.
Food and Beverage
7.1
No breakfast service since COVID, but no other significant complaints.
Overall Experience
7.07
Mixed reviews but overall satisfactory for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Convenient Location
Located in Hamburg’s historic Altona district, Hotel Commerz is just a short 5-minute walk from Altona Train Station and the Altona Town Hall. Perfect for exploring the city with ease.

Comfortable Accommodations
Each room at Hotel Commerz am Bahnhof Altona is equipped with cable TV, a minibar, and a private bathroom, ensuring a cozy stay for all guests. Enjoy complimentary use of the internet terminal in the lobby.

Nearby Attractions
Situated close to the vibrant Reeperbahn entertainment district and Hamburg Port, Hotel Commerz offers easy access to popular city landmarks. Plus, with the A7 motorway nearby, exploring the surrounding areas is a breeze.

Experience comfort and convenience at Hotel Commerz - book your stay now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 546 reviews
Cleanliness: 5.1
Service: 8.56
Location: 9.1
Room Quality: 6.06
Amenities: 6.59
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.07
J
Jessica • couple • ro
5
One night
Cons:

We were not informed in advance that the check-in is done from outside the building, as this was not mentioned on Booking.

The room was quite cold, and the small heater struggled to maintain a comfortable temperature overnight. Additionally, there was visible mold around the window.

For the price paid, we expected better conditions and clearer communication regarding the check-in process.

2026-02-14 • via Nuitee
P
Prophet • solo_traveller • de
7
2026-02-13 • via Nuitee
F
Fahamoudini • solo_traveller • de
7
2026-02-12 • via Nuitee
D
Daniela • solo_traveller • de
7
Cons:

Sehr renovierungsbedürftig.

2026-02-11 • via Nuitee
F
Freia • solo_traveller • de
10
Checkin und - out unkompliziert, super freundliches Personal, beste Lage, tolles Preis/Leistungsverhältnis - alles w
Pros:

Das Bad und auch die Dusche waren sehr geräumig und gerade neu renoviert. Die Fliesen waren wunderschön.

Cons:

Alles war bestens.

2026-02-11 • via Nuitee
N
Norbert • couple • de
7
2026-02-11 • via Nuitee
K
Kevin • solo_traveller • de
10
2026-02-11 • via Nuitee
O
Olivia • couple • nl
4
Slechte verblijf hotel.
Pros:

Ik heb mijn online mijn verblijf alles betaald, volgens de hotel was dat niet zo dus hebben zij. Weer extra kosten in rekening gebracht voor wat weet ik ook niet. Dus echt niet betalen. Oprichters

De kamers zijn beschimmeld, ook de badkamer, het stonk en rook naar muf. Tv deed het niet, had geklaagd en kreeg een andere kamer waar ook problemen waren.
Uit eindelijk een fatsoenlijk kamer gekregen. Ook daar mufte het ook en stonk. Zijn schimmels in de kamers en ook de badkamers. Oude badkamers.

Cons:

Slecht onderhouden, schimmels, muf geuren.
Was niet zo prettig om te logeren.

2026-02-10 • via Nuitee
J
Joana • solo_traveller • pt
10
2026-02-09 • via Nuitee
B
Bastian • family_with_children • de
8
Keine richtige Heizung, ansonsten ganz gut
Pros:

Super Lage direkt hinter dem Bahnhof Altona. Zimmer sind eigentlich ganz gut renoviert, gemütliche Betten und Zimmer im Hinterhof sind auch schön ruhig. Im Frühling Sommer Herbst sehr zu empfehlen.

Cons:

Im Winter nicht zu empfehlen. Hatten ein Zimmer im EG und es war wahnsinnig kalt im Zimmer. Bei Ankunft 11 Grad. Es gibt nur Mini Elektroheizkörper, das Zimmer war erst nach 24 Stunden dauerheizen auf 19 Grad zu bringen. Keine Heizung im Bad. vom Keller aus strahlte richtig die Kälte rauf. Sanierung ohne Heizkörper durchzuführen ist schon etwas seltsam. Tipp: Im Eco Modus lässt sich das Licht der Temperaturanzeige der Elektroheizung abschalten.

2026-02-08 • via Nuitee
J
Joana • solo_traveller • ao
10
2026-01-31 • via Nuitee
J
Joana • solo_traveller • ao
10
2026-01-28 • via Nuitee
A
Adem • couple • de
10
2026-01-25 • via Nuitee
M
Marcel Christmann • couple • de
6
Pros:

Es war recht zentral gelegen

Cons:

Die Park Möglichkeiten ließen zu wünschen übrig und die Sauberkeit leider im Bad ebenfalls

2026-01-25 • via Nuitee
L
Laura • couple • de
5
2026-01-24 • via Nuitee
K
Kjaeger • solo_traveller • de
4
Pros:

Zentrale Lage

Cons:

Schlechtes Internet, Raumreinigung kam nicht hinterher

2026-01-22 • via Nuitee
F
Frauke • couple • de
8
Für Besuch der erwachsenen "Kinder" ideal!!
Pros:

Sehr schönes, neu renoviertes Zimmer im Erdgeschoss.

Cons:

Die Bettdecke schien mir etwas sehr kurz. Körperlänge 1,78.
Leider kein Freühstück.

2026-01-21 • via Nuitee
A
Andrea • couple • de
10
2026-01-21 • via Nuitee
A
Abdulbari • solo_traveller • at
7
2026-01-20 • via Nuitee
T
Tobias • family_with_children • de
7
2026-01-20 • via Nuitee