Casa Encantada by Porta Hotels

Hotels
9.4 (166 reviews)
9a Calle Poniente y 4a Avenida Sur #1 , Antigua Guatemala , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Safety deposit box
Massage services
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Charming atmosphere
Cons:
Issues with cleanliness
Noise from outside
Lack of AC in some rooms

Categories

Cleanliness
8.23
Some guests mentioned issues with water quality and maintenance.
Service
10
Guests noted the staff was friendly and accommodating.
Location
9.7
Well-located with easy access to nearby restaurants and attractions.
Room Quality
8.74
Rooms were described as cozy but some mentioned lack of AC.
Amenities
9.19
Facilities were nice, but some guests experienced issues.
Value for Money
9.72
Overall a good value given the quality of stay.
Food and Beverage
9.88
Breakfast was highlighted as a strong positive.
Overall Experience
9.73
Overall, guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:18

Property Description

Historic Charm in Antigua Guatemala

Charming Rooms with Colonial Decor - Indulge in individually decorated rooms featuring colonial-style décor, wrought-iron 4-poster beds, and Italian bed linen for a touch of luxury.

Tranquil Outdoor Pool and Gardens - Relax by the outdoor swimming pool set amidst lush gardens, offering a serene retreat after exploring the nearby city's cathedral and Central Plaza.

Convenient Location - With the city's central attractions just a short walk away, Casa Encantada by Porta Hotels provides easy access to Antigua Guatemala's vibrant market and cultural sites, making it the ideal choice for your stay.

Book your stay now at Casa Encantada by Porta Hotels for an unforgettable experience in Antigua Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.4
Based on 166 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 9.72
Food and Beverage: 9.88
Overall Experience: 9.73
G
Georgia • family_with_children • tt
9
Pros:

The room although small was neat, clean and well maintained. It has the feel of staying at a friend's house. I love that they give you complementary cookies with a little handmade keepsake. The staff are friendly and helpful.

2026-02-13 • via Nuitee
C
Carmen Daria • family_with_children • cl
9
Caro pero bueno
Pros:

Hotel muy lindo con personal amable en excelente ubicación en Antigüa. Tenían conectada Apple tv lo cual fue un gran plus.

Cons:

Muy caro y desayuno hasta muy temprano (11). .

2026-01-25 • via Nuitee
L
Luis • couple • sv
10
2025-12-15 • via Nuitee
J
Juan Carlos • solo_traveller • sv
10
2025-12-14 • via Nuitee
L
Luis • extended_group • gt
9
2025-12-13 • via Nuitee
J
Juan Carlos • solo_traveller • sv
9
2025-10-24 • via Nuitee
A
Andres
8
Great time at Casa Encantada
Pros:

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.

2025-10-07 • via Nuitee
R
Raúl • extended_group • es
8
Rincón de descanso
Pros:

Nos encantó el desayuno.

Cons:

No poder bañarnos en la alberca.

2025-09-14 • via Nuitee
J
Juan Carlos • solo_traveller • sv
10
2025-09-12 • via Nuitee
J
Juan Carlos • solo_traveller • sv
9
2025-09-12 • via Nuitee
F
Fernando
10
Pros:

Excelente ubicación

2025-09-02 • via Nuitee
J
Juan Carlos • solo_traveller • sv
10
2025-09-01 • via Nuitee
N
Nadja • solo_traveller • ch
10
Pros:

Die Casa ist ein kleines Paradis - das Hotel ist süss eingerichtet in 10 min überall in Antigua und es har einne kleinen süssen Innenhof mit einem Pool. Ideal um zi entapannen. Das Frühstück ist ausgezeichnet

Cons:

Leider haben die Räume keinen AC - es war ein wenig tüppig aber der Venti hat geholfen :) Die ACs werden in den kommenden Wochen installiert.

2025-09-01 • via Nuitee
J
Juan Carlos • solo_traveller • sv
8
2025-09-01 • via Nuitee
K
Kim • family
10
Pros:

I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.

2025-08-26 • via Nuitee
C
Cristina • solo_traveller • gt
9
Inconvenientes
Pros:

La habitación y el servicio del personal

Cons:

El agua pura de la habitación sabía raro y el color estaba turbio
La cafetera no funcionaba

2025-08-22 • via Nuitee
T
Taylor • partner
6
Pros:

Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.

2025-08-19 • via Nuitee
N
Nahum • partner
10
Pros:

Excellent, I loved it and I recommend it, it has everything you need

2025-08-06 • via Nuitee
R
Rita • partner
10
Pros:

The hotel was charming, beautiful, classy, it was a pleasure to stay there.

2025-08-06 • via Nuitee
E
Erick
10
Pros:

I liked everything

2025-08-01 • via Nuitee