Shenzhen L.gem Hotel

Hotels
•
Independent
8.6 (63 reviews)
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048 , Shenzhen , CN
86-75582508888

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Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Caring staff
Spacious rooms
Good location
Cons:
Limited breakfast options
Cleanliness issues with curtains
Broken amenities

Categories

Cleanliness
7.86
The curtains were noted as old and dirty, affecting the cleanliness score.
Service
9.33
Positive sentiments on service were highlighted, with staff being described as caring and attentive.
Location
9.37
The location was praised as good and in a nice neighborhood.
Room Quality
8.32
Rooms were spacious and well designed, contributing positively but not perfect due to issues mentioned.
Amenities
8.35
Basic amenities were provided, but there were mentions of broken facilities affecting the score.
Value for Money
8.81
The pricing was seen as good relative to the location and room quality.
Food and Beverage
7.86
Breakfast options were limited, particularly for vegetarians, affecting the score.
Overall Experience
8.93
Overall a positive experience with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:23

Property Description

Welcome to Shenzhen L.gem Hotel, where luxury meets convenience in the heart of Shenzhen.

Recreational Amenities: Indulge in relaxation with our state-of-the-art fitness center and rejuvenating sauna, perfect for unwinding after a busy day.

Dining Options: Savor exquisite meals at our two on-site restaurants or opt for the comfort of room service. Don’t forget to enjoy a drink at our stylish bar/lounge to cap off your evening.

Business & Event Facilities: For our business travelers, we offer a fully-equipped business center, express check-in/out services, and versatile meeting rooms, making it ideal for conferences and events.

Experience the ultimate blend of comfort and accessibility, just minutes away from top attractions. Your unforgettable stay awaits, so book your room at Shenzhen L.gem Hotel today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 63 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
M
Martin • family_with_children • bg
7
Pros:

Terrible staff!!!
Arrogant and rude reception staff!
The hotel was clean and well located!

2026-02-09 • via Nuitee
M
moreblessing • family_with_children • za
9
2026-01-31 • via Nuitee
J
Jean-Pierre • family_with_children • fr
9
Nice place to be
Pros:

A nice place to be ,
The breakfast buffet with various dishes
Shops around
Close to subway

Cons:

Can hear people from the room beside.

2026-01-25 • via Nuitee
M
Maria Soledad • family_with_children • ar
9
Pros:

Las instalaciones

Cons:

La ubicación no me resultó de lo más cómoda

2026-01-25 • via Nuitee
B
Ben • couple • tw
8
位置好、性價比超高
Pros:

床很舒適

Cons:

🈶些電源開關損壞、屋內有異味

2026-01-24 • via Nuitee
G
Grzegorz • couple • pl
10
2026-01-24 • via Nuitee
K
Karybaeva • couple • kg
10
2026-01-24 • via Nuitee
A
Andy • solo_traveller • sg
10
2026-01-18 • via Nuitee
E
Eliza • family_with_children • au
7
Ok overall.
Pros:

Staff there not very helpful or friendly, no services. Rooms are pretty good.

Cons:

No services

2026-01-16 • via Nuitee
F
Fan • solo_traveller • tw
7
2026-01-08 • via Nuitee
D
Diego Szpigiel • couple • ar
9
Pros:

El.hall

Cons:

Un poco lejos de las atracciones principales

2026-01-07 • via Nuitee
E
Enyel • couple • pt
8
Boa escolha
Pros:

Localização, tamanho e conforto dos quartos.

Cons:

As pessoas da receção não são simpáticas, de todo. O quarto (apesar de ser para não fumadores) tinha cheiro a tabaco.

2026-01-04 • via Nuitee
C
Chusjuan5 • family_with_children • es
10
2026-01-03 • via Nuitee
J
jean paul • family_with_children • es
10
Séjour parfait, tout s’est très bien passé et l’hôtel était irréprochable.
Pros:

Tout etait parfait merci pour l accueil le service

Cons:

Aucun reproche à faire

2026-01-03 • via Nuitee
I
Ignacio • family_with_children • ar
10
Excelente
Pros:

Todo

Cons:

Nada

2026-01-02 • via Nuitee
S
Sen • extended_group • nl
9
2025-12-30 • via Nuitee
S
Siew • couple • hk
9
2025-12-29 • via Nuitee
N
Nigel • couple • gb
9
Very comfortable 3 day stay - great value
Pros:

Big spacious well designed rooms - shower area as big as some Hong Kong Hotels - lovely staff - good location. Excellent A/C - comfy bed.

Cons:

Windows could do with a clean - that’s it -

2025-12-26 • via Nuitee
N
Nigel • solo_traveller • gb
9
2025-12-26 • via Nuitee
明成 • extended_group • tw
6
Pros:

酒店位置

Cons:

衛浴門鎖故障，房間手機收訊極差，欲使用酒店WiFi 須用中國手機門號接收簡訊認證，那國外觀光客就無法使用

2025-12-16 • via Nuitee