Hotel Castel

Hotels
7.2 (1441 reviews)
Koningin Maria Hendrikaplein 9 , Ghent , be

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Inconsistent quality

Categories

Cleanliness
7.03
Mixed reviews mention cleanliness as positive, but there are mentions of issues.
Service
8
Friendly and helpful staff noted in multiple reviews.
Location
8.54
Consistently praised for its proximity to the train station.
Room Quality
6.49
Some rooms described as comfortable; however, issues with noise and quality were cited.
Amenities
7.52
Adequate amenities for short stays but underlying requests for improvements noted.
Value for Money
6.48
Several reviews expressed dissatisfaction with pricing relative to the quality.
Food and Beverage
6.03
Limited food options and quality mentioned as a drawback.
Overall Experience
7.5
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location and Amenities
Located right across from Gent-Sint-Pieters railway station, Hotel Castel offers sauna facilities, a beer house, and easy access to the city center. Free WiFi is available throughout the property.

Modern Rooms and Dining Options
The hotel provides modern rooms with private bathrooms, desks, and coffee/tea facilities. Guests can enjoy a breakfast buffet in the morning and dine at the on-site bistro for lunch and dinner. Additionally, various bars and restaurants are within walking distance.

Exploration and Sightseeing
With a short tram ride, guests can reach Ghent's historical city center in 10 minutes. Explore attractions like the Belfry, Gravensteen, and Korenlei during your stay at Hotel Castel.

Book now to experience comfort and convenience at Hotel Castel!

Important information:

Please inform the hotel if you are an elderly guest or guest with limited mobility. This can be taken into account when allotting rooms.

Please note that extra charges apply for use of the sauna facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1441 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
E
EMANUELA solo_traveller it
8
Pros:

Posizione
Staff
Ha ristorante interno

Cons:

2026-03-14 via Nuitee
M
Marco extended_group nl
6
Cons:

De kamer was wel iet wat out-dated. Het was ooit een mini appartementje en nu geschikt om met vier man te slapen. Geen airco, geen cv, wel elektrische kachels. Niet veel stopcontacten dus tussen twee oude, maar wel luxe stoelen lag een stekkerblok. Als je niet teveel verwacht en er niet al te lang hoeft te verblijven prima te doen.

2026-03-13 via Nuitee
I
Iain couple gb
8
Good value for money in a great location
Pros:

Friendly staff. Great location, close to the station. Very comfortable and clean. Good value for money.

Cons:

No complaints.

2026-03-12 via Nuitee
P
Patricia couple nl
8
2026-03-08 via Nuitee
P
Patricia couple nl
8
2026-03-08 via Nuitee
P
Pilar extended_group es
10
Pros:

Que está al lado de la estación de Gante. Es la cuarta vez que nos alojamos aquí

2026-03-07 via Nuitee
Y
Yasser family_with_children ma
1
2026-03-06 via Nuitee
L
Lommelaars solo_traveller nl
7
Prima hotel vlakbij het station
Pros:

Vriendelijk personeel. Op de kamer was koffie en thee aanwezig. De bedden waren goed. Het zit vlakbij het station, dus erg goed bereikbaar.

Cons:

Het ontbijt stond 5 á 10 minuten later klaar dan vertelt. dit was jammer omdat ik echt op tijd weg moest. Ontbijt zelf was basis maar prima. Ik kon koffie en thee bestellen.

2026-03-03 via Nuitee
V
Vittorio Rocco solo_traveller it
9
Good hotel with a splendid position!
Pros:

The staff was kind and helpful. The position of the hotel near the station allowed me to move more easily through Ghent. The room was very comfy. In general a very nice experience staying here.

Cons:

Just the wifi connection in the room was not the best.

2026-03-02 via Nuitee
K
Karim family_with_children be
8
Très bon hôtel propre et confortable
Pros:

Chambre propre
Lit confortable
Salle de bain propre
Personnel très sympathique
Une belle omelette au petit déjeuner

Cons:

S'il faut dire quelque chose c'est plutôt par rapport au fait d'entendre les gens dans le couloir. Mais ça ne nous a pas plus dérangés que cela.
Nous étions au calme, à l'arrière.

2026-03-02 via Nuitee
R
Rocío family_with_children es
8
2026-02-28 via Nuitee
H
Hafsa Emilie family_with_children fr
8
Pros:

Très bien situé

Cons:

Toilettes légèrement sales, mal nettoyées.

2026-02-28 via Nuitee
E
Elie couple nl
10
2026-02-27 via Nuitee
P
Pascal extended_group fr
8
2026-02-25 via Nuitee
M
Maria Udod family_with_children nl
7
2026-02-14 via Nuitee
A
Aleksandra couple fi
10
Pros:

Отличное расположение. До вокзала минут 5 пешком

2026-02-10 via Nuitee
S
Sajith solo_traveller lk
9
Nice location, simple hotel
Pros:

Close to the station

Cons:

Smell in the room

2026-02-09 via Nuitee
M
Madison couple be
7
Bien pour une nuit
Pros:

L’emplacement, literie confortable, produits de douche disponibles, mini frigo, télévision, superbe vue sur la gare depuis le 4ieme étage, bon rapport qualité / prix

Cons:

Pas de parking attitré, on s’est garé deux rues plus loin (attention c’est maximum 5 heures par jour)
Quelques petites finitions à améliorer comme un coup de peinture par-ci par-là.

2026-02-08 via Nuitee
M
Maria Luisa couple be
10
2026-01-22 via Nuitee
J
John solo_traveller gb
8
Comfortable beds, clean and tidy room, very handy for the Railway Station.
Pros:

Comfortable beds, clean and tidy room, handy for the Railway Station.

2026-01-21 via Nuitee