Hotel Castel

Hotels
7.2 (1553 reviews)
Koningin Maria Hendrikaplein 9 , Ghent , be

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Inconsistent quality

Categories

Cleanliness
7.03
Mixed reviews mention cleanliness as positive, but there are mentions of issues.
Service
8
Friendly and helpful staff noted in multiple reviews.
Location
8.54
Consistently praised for its proximity to the train station.
Room Quality
6.49
Some rooms described as comfortable; however, issues with noise and quality were cited.
Amenities
7.52
Adequate amenities for short stays but underlying requests for improvements noted.
Value for Money
6.48
Several reviews expressed dissatisfaction with pricing relative to the quality.
Food and Beverage
6.03
Limited food options and quality mentioned as a drawback.
Overall Experience
7.5
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location and Amenities
Located right across from Gent-Sint-Pieters railway station, Hotel Castel offers sauna facilities, a beer house, and easy access to the city center. Free WiFi is available throughout the property.

Modern Rooms and Dining Options
The hotel provides modern rooms with private bathrooms, desks, and coffee/tea facilities. Guests can enjoy a breakfast buffet in the morning and dine at the on-site bistro for lunch and dinner. Additionally, various bars and restaurants are within walking distance.

Exploration and Sightseeing
With a short tram ride, guests can reach Ghent's historical city center in 10 minutes. Explore attractions like the Belfry, Gravensteen, and Korenlei during your stay at Hotel Castel.

Book now to experience comfort and convenience at Hotel Castel!

Important information:

Please inform the hotel if you are an elderly guest or guest with limited mobility. This can be taken into account when allotting rooms.

Please note that extra charges apply for use of the sauna facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1553 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
J
Jose Alejandro • family_with_children • co
10
Excelente ubicación
Pros:

Excelente ubicación. Limpio y cómodo.

Cons:

No es lo mas moderno, pero estaba todo bien.

2026-06-06 • via Nuitee
M
Minero12345 • solo_traveller • es
4
Desastre total
Pros:

No está mal ubicado.

Cons:

Prácticamente todo.
Instalaciones muy viejas.
Las camas incómodas, te hundias en el colchón.
El enchufe del baño no funcionaba.
El refrigerador no enfriaba.
Estos problemas los comuniqué en recepción y ni p... caso, no me dieron ninguna solución.
Toda la estancia, sin enchufe y sin refrigerador.
Los botes de gel de baño, ridículos de pequeños. Todos los días sin champú.

Un verdadero desastre.

2026-06-06 • via Nuitee
J
Jeanette • solo_traveller • pe
9
Cómoda, agradable y calidez
Pros:

Está cerca a la estación central de Gent, y cerca a las paradas de tranvía y buses

Cons:

Habitación un poco pequeña aunque suficiente para dormir

2026-06-05 • via Nuitee
M
Maryna • couple • pl
10
2026-06-05 • via Nuitee
A
ahmed77ronaldo • family_with_children • eg
6
Pros:

Very nice location near to tram and train station

Cons:

no very clean and no air condition in the room and it was too hot

2026-06-03 • via Nuitee
Y
Yohann • solo_traveller • fr
5
Cons:

Le petit-déjeuner à 15 € est sincèrement à revoir. Ayez au moins l’honnêteté de montrer des photos représentatives afin que les clients sachent à quoi s’attendre. Pour ce prix, je pourrais sûrement vous proposer bien mieux. C’est décevant.

2026-06-02 • via Nuitee
I
Iliass • extended_group • nl
7
Prima verblijf gehad
Pros:

Prima verblijf

Cons:

Waren met een groep van 5 en had extra betaald voor een kamer met een 2-persoonsbed - eindstand waren 3/4 van de kamers dit type en zag de hele reden niet waarom ik voor mijn kamer extra heb betaald.

2026-05-31 • via Nuitee
T
Tony • solo_traveller • se
3
Pros:

Bra personal

Cons:

Skitiga sängkläder, förbokade via booking och fick ett pris men vart ett dyrare pris när jag anlände

2026-05-31 • via Nuitee
E
Eva • couple • se
6
Pros:

Bra läge nära stationen , trevlig och hjälpsam personal.

Cons:

Mycket lyhört. Andra gästers samtal hörs för mycket mellan rummen. Dörrarna smälldes igen när de stängdes.

2026-05-30 • via Nuitee
A
ali • solo_traveller • be
1
Pros:

Konum iyi yerde

Cons:

Yataklar hic rahat degil ve cok ses var otelde

2026-05-28 • via Nuitee
A
Alessandro • extended_group • it
9
Pros:

posizione , camera pulita e spaziosa

Cons:

manca l'aria condizionata

2026-05-28 • via Nuitee
D
Diana • extended_group • ua
10
Pros:

Goedendag! Ik verbleef op 23 mei in uw hotel en ik denk dat ik mijn paspoort op naam van Diana Parikova bij u heb achtergelaten.

Kunt u mij alstublieft zo snel mogelijk antwoorden? Ik zou u zeer dankbaar zijn.

Met vriendelijke groeten,
Diana Parikova

2026-05-28 • via Nuitee
V
Václava • extended_group • cz
10
Pros:

Blízko nádraží, snadné spojení k památkám. V hotelu vše čisté a příjemný kolektiv.

Cons:

Snídaně by mohla mít větší výběr.

2026-05-27 • via Nuitee
A
Ana Rita • couple • pt
6
2026-05-27 • via Nuitee
M
Marie • solo_traveller • se
8
Pros:

Stort rum, trevlig personal

Cons:

Ingen ac, toalett ringen satt löst, kylen blev inte kall, sängen är sliten.

2026-05-26 • via Nuitee
S
Stephanie Alexandra • family_with_children • nl
8
Cómoda
Pros:

Si

Cons:

Todo estuvo bien.

2026-05-26 • via Nuitee
E
Estefan • solo_traveller • co
7
Buena opción con fácil acceso a la estación de tren
Pros:

La ubicación del hotel es buena y la habitación es cómoda y espaciosa. La amabilidad del personal es bastante buena y estában muy dispuestos a atender los requerimientos.

Cons:

El servicio de WiFi era muy malo. Si bien contaban con diferentes redes disponibles y la conexión se podía establecer, no era posible navegar así que nos servía de mucho.

2026-05-25 • via Nuitee
M
Montserrat • solo_traveller • es
8
2026-05-25 • via Nuitee
B
Borislava • family_with_children • de
3
2026-05-24 • via Nuitee
J
JA • solo_traveller • us
8
Overall a nice stay. A very convenient location, and a fair price. Would stay again.
Pros:

Personnel were wonderfully kind in my few interactions. The room was perfectly fine for 1 person. Loved that the window actually opened! And no chemically air fresher or yucky musty odors. Even had a mini-fridge which I did not expect. One night I got an appetizer plate from the adjoining restaurant, and it was very good.

Cons:

The area was noisy--train station (under construction so noisier then usual), and a lot of bar/restaurant/street noise. (This is no fault of the property owners. Just a reality of the location.} Some interesting stains on the stairwell carpeting, and the motion sensors in the stairwell did not work well, Sometimes they did not come one until 1/2 way down a flight. A wash cloth in the bathroom would have been nice, but towels were sufficient quantity for the stay.

2026-05-24 • via Nuitee