Hotel Castel

Hotels
7.2 (1460 reviews)
Koningin Maria Hendrikaplein 9 , Ghent , be

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Inconsistent quality

Categories

Cleanliness
7.03
Mixed reviews mention cleanliness as positive, but there are mentions of issues.
Service
8
Friendly and helpful staff noted in multiple reviews.
Location
8.54
Consistently praised for its proximity to the train station.
Room Quality
6.49
Some rooms described as comfortable; however, issues with noise and quality were cited.
Amenities
7.52
Adequate amenities for short stays but underlying requests for improvements noted.
Value for Money
6.48
Several reviews expressed dissatisfaction with pricing relative to the quality.
Food and Beverage
6.03
Limited food options and quality mentioned as a drawback.
Overall Experience
7.5
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location and Amenities
Located right across from Gent-Sint-Pieters railway station, Hotel Castel offers sauna facilities, a beer house, and easy access to the city center. Free WiFi is available throughout the property.

Modern Rooms and Dining Options
The hotel provides modern rooms with private bathrooms, desks, and coffee/tea facilities. Guests can enjoy a breakfast buffet in the morning and dine at the on-site bistro for lunch and dinner. Additionally, various bars and restaurants are within walking distance.

Exploration and Sightseeing
With a short tram ride, guests can reach Ghent's historical city center in 10 minutes. Explore attractions like the Belfry, Gravensteen, and Korenlei during your stay at Hotel Castel.

Book now to experience comfort and convenience at Hotel Castel!

Important information:

Please inform the hotel if you are an elderly guest or guest with limited mobility. This can be taken into account when allotting rooms.

Please note that extra charges apply for use of the sauna facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1460 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
A
Arbesa • couple • be
10
2026-04-09 • via Nuitee
V
Valvecchia • extended_group • ar
8
2026-04-08 • via Nuitee
M
Miriam Estefanía • solo_traveller • gb
8
Fair and convenient
Pros:

The location is very convenient. People was very nice and friendly. They have schedule for breakfast but they asked for my time preference anyway.

Cons:

I have the feeling that the price was a little too expensive. I paid the same in Brussels and the rooms were a bit better. In anyway, for a comfortable place to sleep, this is OK. Thank you very much!

2026-04-07 • via Nuitee
N
Ndihoreye • solo_traveller • be
7
Pros:

The location was perfect, right opposite the train station

2026-04-07 • via Nuitee
F
Francisco Javier • family_with_children • es
10
Pros:

El personal era muy amable y aunque por fuera el hotel parece regular, la habitación y por dentro está reformado y muy bien.

Cons:

Todo bien

2026-04-06 • via Nuitee
J
Johannes • family_with_children • nl
8
Pros:

Dexligging tegenover Sibt Pietersstation Gent

Cons:

Niets

2026-04-05 • via Nuitee
R
Ruud • family_with_children • nl
7
Ruime schone kamer, maar wel eenvoudig
Pros:

Mooie ruime familiekamer, de kamer was schoon, het ontbijt was goed

Cons:

De afwerking zoals schilderwerk, en de stop in het bad ontbrak - douchen was wel mogelijk.

2026-04-02 • via Nuitee
T
tolku • family_with_children • fr
10
2026-03-31 • via Nuitee
P
Pietro NARDONE • extended_group • it
10
Pros:

la posizione era ottima al centro e vicino alla stazione per ula logistica perfetta

2026-03-30 • via Nuitee
L
Lindyll Kim • family_with_children • fr
8
Pros:

Comodo

2026-03-30 • via Nuitee
K
Katia • extended_group • fr
7
C’est bien pour une nuit
Pros:

Proximité de la gare/tarif

Cons:

Pas très propre, pas de lavabo dans la salle de bain, pas trop insonorisé

2026-03-29 • via Nuitee
O
Oliver • family_with_children • de
5
2026-03-29 • via Nuitee
D
David • family_with_children • fr
2
Plus jamais cette hotel
Pros:

Nous avons bien aimé c'est pas pour au transport c'est tout.

Cons:

Difficulté de se stationner avec la voiture,, l'établissement n'était pas sécurisé la porte de l'hôtel est resté ouvert toute la nuit. Le matelas inconfortable. Un SDF qui dormait dans le hall d'entrée. Personne à la réception dans la nuit. Le petit-déjeuner très cher pour le peu. Le pain n'était pas frais pas du pain du boulanger mais de pas supermarché. Je vous mets la photo du SDF dans le hall comme preuve.
Je voudrais que booking me fasse un geste commercial à cause de tous ces problèmes merci

2026-03-24 • via Nuitee
C
Carlos • family_with_children • es
10
Pros:

La ubicación al lado de la estación

2026-03-23 • via Nuitee
F
Flips • solo_traveller • be
8
Mijn verblijf was helemaal ok.
Pros:

Over het algemeen allemaal goed. De locatie is heel goed, dicht tegen het station.
Het ontbijt was ook ok.

2026-03-22 • via Nuitee
F
Fernández Osorio • family_with_children • es
8
2026-03-18 • via Nuitee
M
maria • solo_traveller • br
6
Pros:

Localização

Cons:

Preço (poderia ser mais bartato, pois é um hotel antigo, que precisa d eum upgrade)

2026-03-16 • via Nuitee
E
EMANUELA • solo_traveller • it
8
Pros:

Posizione
Staff
Ha ristorante interno

Cons:

—

2026-03-14 • via Nuitee
M
Marco • extended_group • nl
6
Cons:

De kamer was wel iet wat out-dated. Het was ooit een mini appartementje en nu geschikt om met vier man te slapen. Geen airco, geen cv, wel elektrische kachels. Niet veel stopcontacten dus tussen twee oude, maar wel luxe stoelen lag een stekkerblok. Als je niet teveel verwacht en er niet al te lang hoeft te verblijven prima te doen.

2026-03-13 • via Nuitee
I
Iain • couple • gb
8
Good value for money in a great location
Pros:

Friendly staff. Great location, close to the station. Very comfortable and clean. Good value for money.

Cons:

No complaints.

2026-03-12 • via Nuitee