Hotel Palacio de Elorriaga

Hotels
8.4 (1260 reviews)
Elorriaga, 15 , Vitoria-Gasteiz , es

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Free

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Location too far from city center
Cleanliness issues
Limited meal options

Categories

Cleanliness
8.03
Some mentions of dirtiness which lowered the score.
Service
9.2
Consistent praise for helpful and friendly staff.
Location
8.04
Location too far from the city center was a common concern.
Room Quality
8.19
Rooms generally comfortable but some issues with temperature.
Amenities
8.72
Amenities were appreciated, though some suggestions for improvement were noted.
Value for Money
8.68
Generally viewed as good value for the quality offered.
Food and Beverage
7.73
Some dissatisfaction with meal options and breakfast quality.
Overall Experience
8.6
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:28

Property Description

Charming 16th-Century Gem in Vitoria-Gasteiz

Historic Elegance: Step into a beautifully-restored 16th-century gem where natural wood and stone blend seamlessly with modern metal and glass, offering a striking décor that captivates every guest.

Culinary Delights: Indulge in modern cuisine crafted from traditional ingredients at our on-site restaurant, a culinary experience not to be missed during your stay.

Scenic Surroundings: Explore the nearby Salburua Wetlands, Ullíbarri-Gamboa Reservoir, and Vitoria Mountains, all just a short distance away, promising breathtaking views and unforgettable adventures.

Ready to immerse yourself in history, cuisine, and nature? Book your stay at Hotel Palacio de Elorriaga now!

Important information:

Please note the hotel's restaurant opening times:

Breakfast everyday: Monday to Friday from 7 am to 10 am. Saturday, Sunday and Holidays from 8am to 11 am.
Lunch: Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Dinner: Tuesday to Saturday. Sunday and Monday closed.
Closed: Monday for lunch and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1260 reviews
Cleanliness: 8.03
Service: 9.2
Location: 8.04
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.6
A
Ana • couple • es
9
Hotel con encanto y entorno relajante
Pros:

La ubicación es excelente, no está en el centro pero nosotros teníamos jornadas en Ataria, así que fuimos andando desde el hotel por unas pistas con vistas a la laguna, bosque, etc

2026-03-28 • via Nuitee
M
Molero Calvillo • couple • es
10
2026-03-27 • via Nuitee
M
Maria Magdalena • family_with_children • es
10
Pros:

Todo muy bien, la estancia , el personal, nos gustó muchísimo .

2026-03-25 • via Nuitee
R
Rosa • solo_traveller • es
9
2026-03-25 • via Nuitee
L
LUIS • couple • es
8
Pros:

El hotel en general es muy cómodo.

2026-03-24 • via Nuitee
C
CARMELO • couple • es
7
2026-03-23 • via Nuitee
S
sonia • family_with_children • es
9
Fabuloso hotel en Vitoria.
Pros:

Nos encantó. Todo muy limpio. El desayuno de muy buena calidad. Vierte muy tranquilo.

Cons:

Por decir algo, quizá falta algo de luz en la habitación y una balda para dejar las cosas en el baño.

2026-03-22 • via Nuitee
S
Stuart • couple • gb
9
Step back in time
Pros:

Visiting this hotel felt like stepping back in time. Wooden beams, low ceilings, stone flags and cobbled courtyards make this a very interesting hotel. The staff were very friendly and welcoming. Bear in mind that very little English, if any, is spoken in this region, so you will need to know a few words of Spanish or be adept at sign language. The evening meal was limited but very tasty and the breakfast was excellent. We would definitely visit again if in the area. The car park is private and secure.

Cons:

The hotel did not have an EV charging point which, these days, is a necessity.

2026-03-20 • via Nuitee
J
Jenni • family_with_children • fi
10
Ihana!
Pros:

Todella viehättävä ja kaunis paikka! Hotellin aulabaari oli mukava ja aamiaishuone todella kaunis. Tuorepuristettu appelsiinimehu kelpaa aina. 3 metriä korkean auton sai pysäköityä takapihalle turvallisesti.

Cons:

Kävellen keskustaan oli turhan pitkä matka mutta tämä oli tiedossa. Ei siis mitään valittamista.

2026-03-18 • via Nuitee
A
Aurelio • couple • es
9
Pros:

Ambiente rústico y acogedor

2026-03-17 • via Nuitee
C
César • extended_group • es
6
Pros:

El sitio muy bonito.

Cons:

Las camas muy malas, duras y desequilibrada.

2026-03-16 • via Nuitee
R
Rubén • extended_group • es
6
Pros:

Amplio parking para aparcar y zona tranquila.

Cons:

Se oye mucho los huésped alojados en la habitación contigua, tanto la televisión como las personas al hablar. Para el precio pagado, esperaba mayor insonorización.

2026-03-15 • via Nuitee
N
NOELIA • couple • es
10
Genial, pero atentos a las vigas
Pros:

Ubicacion. Hotel con encanto

Cons:

En las habitaciones del piso superior, algunas de las vigas estan un poco bajas, con riesgo de golpearte la cabeza.

2026-03-15 • via Nuitee
R
Roberto Carlos • couple • es
10
Pros:

La ubicación es fantástica. Súper limpio y un desayuno excepcional

Cons:

Nada

2026-03-15 • via Nuitee
A
ANA ISABEL • couple • es
9
2026-03-14 • via Nuitee
I
Iván • solo_traveller • es
6
Pros:

La cama y el sitio

Cons:

No haber podido disfrutar del jardín.
Se nos cobró un desayuno que ni pedimos, ni consumimos

2026-03-14 • via Nuitee
K
KK-SPO • solo_traveller • de
7
Pros:

Freundlichkeit der Rezeption, gutes Abendessen, obwohl ich allein war und nur noch 2 weitere Personen gegessen hatten.

Cons:

Frühstück war für 8.00 Uhr angekündigt, war allerdings erst ab 8.20 Uhr fertig. Wenn man eine weite Tour vor sich hat, ist das Warten blöd.

2026-03-14 • via Nuitee
D
dominique • couple • fr
9
2026-03-11 • via Nuitee
A
Alejandro • couple • es
8
2026-03-11 • via Nuitee
P
Paola • couple • es
9
Pros:

La ubicación, la limpieza, el ambiente, el desayuno

Cons:

Las indicaciones de la recepcionista no eran muy acertadas para el parking en Vitoria.

2026-03-08 • via Nuitee