Taxim Hill Hotel

Hotels
7.4 (1816 reviews)
Siraselviler No:5 Taksim , Istanbul , tr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service experience

Categories

Cleanliness
6.35
Cleanliness is reported as below average, with specific mentions of the need for cleaning and maintenance.
Service
7.52
Service quality varied, with some negative experiences reported, but overall manageable.
Location
8.85
Location is consistently praised across multiple reviews for its proximity to Taksim square.
Room Quality
7.31
Room quality complaints involved issues with old facilities and views, suggesting a need for renovations.
Amenities
7.84
No specific mentions about amenities, rated slightly above average based on other reviews.
Value for Money
6.8
Value for money is questioned due to cleanliness issues and overall service dissatisfaction.
Food and Beverage
6.85
Breakfast was noted as lacking variety and quality, impacting the perceived food and beverage experience.
Overall Experience
7.72
Mixed experiences, with location as a strong point but significant complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:46

Property Description

Modern Rooms with Free WiFi
Enjoy modernly decorated rooms with free WiFi at Taxim Hill Hotel. Each room is soundproofed and equipped with air conditioning, minibar, and an LCD TV for your comfort.

Breathtaking Terrace Restaurant
Experience a delightful breakfast at the terrace restaurant with panoramic views of the Bosphorus. Indulge in Turkish delicacies and international dishes at Hill Terrace Restaurant located on the 9th floor.

Convenient Location
Located on Taksim Square, our hotel is just a minute walk from Taksim Subway Station. Explore the vibrant streets of Istiklal Avenue with numerous dining and shopping options nearby. Don't miss the proximity to Lutfi Kirdar Convention Centre and easy access to Demiroren Mall and Cevahir Mall.

Book now for a memorable stay at Taxim Hill Hotel!

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in and the name of the guest should correspond with the name on the credit card. Otherwise property holds the right to cancel the booking, and charge the guest upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1816 reviews
Cleanliness: 6.35
Service: 7.52
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.72
M
Mohammad family_with_children pk
1
We booked this property through Booking.com, trusting your platform. However, when we faced serious problems during our
Pros:

Location

Cons:

This was an extremely disappointing experience for our family. The air conditioning did not work at all during our entire two-night stay. We had to sleep in the heat, and our children were seriously disturbed and could not sleep comfortably.

We repeatedly contacted the staff, but they were extremely rude, dismissive and unwilling to take responsibility. Their attitude was basically, “What can we do? It’s not our fault. We are not the owners.” It felt like their attitude was simply: “Stay if you want, otherwise leave.”

The same rude and unhelpful attitude was shown when we requested basic things. We called several times for an iron, but it was not delivered in a reasonable time.

We also saw other guests complaining about different problems, so this did not appear to be an isolated issue. Overall, the staff behaviour and service were completely unacceptable.

2026-08-08 via Nuitee
Татьяна couple ge
7
2026-08-06 via Nuitee
M
Mai family_with_children ae
5
The staffs were nice in general.
Pros:

The location is perfect

Cons:

A staff his name Shamil.

2026-08-05 via Nuitee
N
Nabeel couple pk
8
Pros:

Good services

2026-08-05 via Nuitee
K
Kirolos family_with_children eg
1
Bad and I am disappointed!!
Pros:

Only the location

Cons:

Dear Taksim Hill Hotel Management and Booking.com Customer Support,

I am writing to express my disappointment regarding my stay at Taksim Hill Hotel in Istanbul.

During my stay, the air conditioning has not been working throughout the entire hotel. This issue affects all rooms, making the stay extremely uncomfortable, especially during the summer.

I brought this matter to the attention of the hotel staff several times, but their response was simply that they could not do anything about it. They did not offer any solution, an alternative room, or any effort to resolve the issue. I found the attitude of the staff to be unhelpful and unprofessional.

I booked this hotel expecting a comfortable stay with the amenities that were advertised, including functioning air conditioning. Unfortunately, the current conditions do not match what was promised.

I kindly request that Booking.com investigate this matter and assist in finding a fair resolution. I also ask the hotel management to address this issue immediately and consider appropriate compensation for the inconvenience caused.

I look forward to your prompt response.

Kind regards,

2026-08-04 via Nuitee
G
Gregory solo_traveller gr
10
2026-08-04 via Nuitee
A
Abdul couple ie
5
Very Very poor
Pros:

Not air-conditioning was working only last night it was working. Mostly we spent our time on roads. The lift was only 1 working.

Cons:

Give us compensation.

2026-08-04 via Nuitee
G
ghrour solo_traveller ly
7
Very bad they didn’t give me a room which I requested the was small and the Aircondation not working and they didn’t fi
Pros:

Location

Cons:

N/a

2026-08-03 via Nuitee
M
Mohnnad couple sa
1
جدا سيء
Pros:

ولا شي

Cons:

المكيف مو شغال والموظفين سيئين جدا

2026-08-03 via Nuitee
Z
Zengin family_with_children at
1
2026-08-02 via Nuitee
D
Doaa couple eg
10
Pros:

Everything was great, perfect location, cleanliness, very tasty breakfast.

2026-07-24 via Nuitee
M
Mohammad couple lb
7
2026-07-23 via Nuitee
H
Hassan solo_traveller au
3
Cons:

I didn't like the man asking for a bigger tip than i gave him the asking me for a tip for his son this turn me off from the very beginning the rooms are way outdated and barely felt the air-conditioning

2026-07-20 via Nuitee
G
GUL SHAH solo_traveller ae
1
One of the bad hotel ever I stayed
Pros:

Just in center of taxim square

Cons:

Not clean bad staff very bad service.

2026-07-20 via Nuitee
H
Hamza family_with_children es
1
Pros:

Rieeeeennnnn

Cons:

They are thieves! I booked a room for myself, my wife, and my children, and I paid for a suite. They gave me a small room. I left that room, paid for, and went to the CVK Bosphorus Park Hotel. It was great!

2026-07-20 via Nuitee
Mariya Nikolova solo_traveller bg
6
Перфектно разположение, но хотелът има нужда от реновиране
Pros:

Топ-място като локация, интересна стара сграда. Хубави гледки от терасата на ресторанта.

Cons:

Нивото на хигиена по стаите. Има необходимост от обновяване на интериора.

2026-07-18 via Nuitee
M
Majdulin couple it
7
2026-07-18 via Nuitee
M
Mosa solo_traveller sa
10
2026-07-17 via Nuitee
O
Ozgur solo_traveller us
9
2026-07-16 via Nuitee
O
Ozgur solo_traveller us
9
2026-07-16 via Nuitee