Crowne Plaza Pune City Centre by IHG

Hotels
•
IHG
7.8 (898 reviews)
C.T.S. No. 37 & 37/1, Bund Garden Road, Next to Jehangir Hospital, Pune, Maharashtra, 411001 , Pune , IN
91-20-6724 8181

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Express check-out
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Polite staff
Good food
Cons:
Cleanliness issues
Overpriced
Lack of amenities

Categories

Cleanliness
6.95
Consistent complaints about room smell and cleanliness issues.
Service
8.95
Mixed reviews but some staff were noted as polite and helpful.
Location
8.95
Location praised in multiple reviews.
Room Quality
7.45
Room conditions were variable; some issues reported.
Amenities
6.95
Reported lack of amenities and some room issues.
Value for Money
6.95
Many reviews indicate the hotel is overpriced.
Food and Beverage
7.95
Food received some positive comments, but options were limited.
Overall Experience
8.25
Overall a decent stay but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:33

Property Description

Discover the ultimate getaway at Crowne Plaza Pune City Centre by IHG, where elegance meets comfort in the heart of Pune.

Luxury Spa Experience: Unwind at our full-service spa, indulging in rejuvenating massages, body treatments, and luxurious facials that will leave you feeling refreshed and renewed.

Culinary Delights: Savor exquisite dining at our renowned restaurant, MOSAIC - ALL DAY DINING, or opt for a cozy night in with 24-hour room service. The complimentary guest reception daily adds a perfect touch for mingling with fellow travelers.

Health and Wellness: Enjoy access to our 24-hour health club, a stunning outdoor pool, and a vibrant nightclub, ensuring entertainment and fitness are easily part of your stay.

Ready for a remarkable experience? Book your stay today!

Important information:

  • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 898 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 8.25
T
Tuhin • solo_traveller • au
10
2026-02-11 • via Nuitee
V
Vicky • couple • in
1
2026-02-09 • via Nuitee
A
Abidali • solo_traveller • in
1
Cons:

they give me a room of wheelchair category and lots of lights and application not working. Very bed experience i had

2026-02-09 • via Nuitee
V
Vinod • solo_traveller • gh
9
2026-02-08 • via Nuitee
G
Giorgio • solo_traveller • it
8
2026-01-29 • via Nuitee
V
Vinod • couple • in
9
2026-01-27 • via Nuitee
R
Rajarshi • solo_traveller • in
10
2026-01-27 • via Nuitee
S
Sudarshan • couple • in
8
2026-01-21 • via Nuitee
A
ASHISH • solo_traveller • in
6
Average plus
Pros:

Staff was cordial

Cons:

Very low flow of water in shower sprinkler.
No refill of body wash liquid in shower.
Weird design of room. The wardrobe is inside bathroom

2026-01-19 • via Nuitee
A
ANEESH • extended_group • in
10
2026-01-19 • via Nuitee
F
FALEE • solo_traveller • in
10
2026-01-19 • via Nuitee
K
Karuna • solo_traveller • in
6
Pros:

The hotel was decent, with a good view. The rooftop restaurant was good, with very courteous staff.

2026-01-19 • via Nuitee
J
JONATHAN • solo_traveller • ca
10
ill be back :-)
Pros:

amazins staff.especialy Menushe(?) the public relation person and PRADEEP the concierge manager

Cons:

happy hours timing

2026-01-19 • via Nuitee
L
Lalit • solo_traveller • in
8
2026-01-19 • via Nuitee
H
Haseeb Aslam • family_with_children • in
7
2026-01-19 • via Nuitee
D
Deepak • couple • in
1
NA
Pros:

NA

Cons:

They charge so high without breakfast it was not feasible against the high booking rate.

2026-01-19 • via Nuitee
N
Nelson • extended_group • in
6
Pretty ordinary hotel
Pros:

Breakfast spread was good. Regional stuffs were pretty ordinary.

Cons:

The room allotted on the first day was full of cigerette smell. Could not even sleep after a late night flight. Although I reported, they did not change the room.
The duets, towels, ... all were very old. Did not expect it to be so bad

2026-01-19 • via Nuitee
N
Nimisha • family_with_children • in
10
Perfect place to be in city and chill out
Pros:

Excellent house keeping and quick resolution of our small needs.

Cons:

NA

2026-01-19 • via Nuitee
J
Jagjit • solo_traveller • gb
10
Great place to stay at Pune City Centre.
Pros:

Great location, very good breakfast & Dinner, Excellent staff.

2026-01-17 • via Nuitee
R
Rojean • couple • in
10
2026-01-16 • via Nuitee