Horizon Hotel

Hotels
8.5 (2275 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Fitness center is closed from 2026-03-12 until 2026-03-06

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 5 per hour.

Location

Guest Reviews

8.5
Based on 2275 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
C
Chee Ming • solo_traveller • sg
9
2026-04-11 • via Nuitee
K
Ken • couple • ie
8
2026-04-11 • via Nuitee
F
farhana • family_with_children • gb
10
2026-04-10 • via Nuitee
V
Vicente • couple • es
10
En pleno centro
Pros:

Todo bien y muy céntrico

2026-04-10 • via Nuitee
G
GIUSEPPE • couple • it
10
Pros:

Posizione piscina

Cons:

Niente

2026-04-09 • via Nuitee
N
Nadine • family_with_children • de
10
2026-04-09 • via Nuitee
F
Farid Sufian • couple • my
8
Pros:

The location is near the market and other places of interests in the city.

2026-04-08 • via Nuitee
M
mohd Zaid • family_with_children • my
10
Pros:

good food

Cons:

nothing

2026-04-08 • via Nuitee
T
Tiina • extended_group • fi
8
2026-04-08 • via Nuitee
P
Parthipan • solo_traveller • my
8
2026-04-07 • via Nuitee
J
Josephine • family_with_children • de
10
Pros:

Perfect city stay in KK, especially when you book the seaview room, which is really worth it :)
Room was big, clean & very comfortable. Breakfast offers many options and the location is in walking distance to all shopping!

Cons:

Nothing

2026-04-06 • via Nuitee
T
Tie Watie • family_with_children • my
8
2026-04-05 • via Nuitee
V
Vins Love • family_with_children • it
10
Pros:

Great location, beautiful Interiors. The room and the shower was very comfortable; I also enjoyed the swimming pool facility! Great choice at the buffet breakfast too!

Cons:

Nothing

2026-04-05 • via Nuitee
A
Amir Redzuan • couple • my
8
2026-04-05 • via Nuitee
P
pengiran • family_with_children • my
8
2026-04-02 • via Nuitee
R
Racquel • couple • my
9
2026-04-01 • via Nuitee
H
huurul • couple • my
9
2026-04-01 • via Nuitee
U
Ursula • couple • de
10
Cons:

Frühstück sehr asiatisch ausgerichtet

2026-04-01 • via Nuitee
E
Eric • solo_traveller • mt
10
2026-03-31 • via Nuitee
M
Mohammad Amin • couple • bn
8
Horizon Hotel is highly recommended for a weekend stay
Pros:

Horizon Hotel is highly recommended for a weekend stay, with nearby night and morning markets at Gaya Street, plenty of food options, a comfortable environment, and a nice view.

Cons:

The cleaner is not friendly please atleast put a smile on your face

2026-03-31 • via Nuitee