Horizon Hotel

Hotels
8.5 (2549 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , my
+60 88-518 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.5
Based on 2549 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
K
Kerry • solo_traveller • au
9
Pros:

Great location, very clean hotel

Cons:

Didn’t like the food, sloppy scrambled eggs and spicy sausages with the bangers and mash so after first day didn’t eat at the hotel again as plenty of good restaurants near by

2026-08-08 • via Nuitee
錦貴 • solo_traveller • tw
10
2026-08-08 • via Nuitee
C
Cher Jern • couple • my
8
2026-08-08 • via Nuitee
H
huichi • family_with_children • tw
9
地點絕佳. 住宿體驗很好! 每天都有打掃人員幫忙清潔 服務很好! 飯店前面是加雅街.後面是榴槤街.天橋繼續往前走就是菲律賓夜市. 整個地點非常好. 推~
Pros:

我們住了7+2天. 早餐多樣且每天不太重複 蠻不錯的!

2026-08-05 • via Nuitee
R
Ronald • solo_traveller • de
9
2026-08-05 • via Nuitee
N
Naomi • family_with_children • tw
10
Pros:

CP值很高，暫住一晚很適合選這家

2026-08-05 • via Nuitee
K
Krisztina • family_with_children • hu
9
2026-08-05 • via Nuitee
T
Tiziana • couple • ch
8
Pros:

La posizione, la camera con vista mare e check- in veloce. La camera era bella e spaziosa.

2026-08-05 • via Nuitee
H
huichi • family_with_children • tw
9
我們在這個飯店住了7+2天. 因颱風班機取消. 回過頭再多住兩天就是我們對這飯店的肯定. 地點絕佳~早餐不錯!
Pros:

我們前面住了七天 因為颱風班機取消再回來又多住了兩天. 這兩天以非常划算的價格入住 . 沒有甚麼好挑剔的. 地點非常棒.早餐一樣很不錯.服務態度也都很好!

Cons:

房間窗戶設計是一個平台. 但有些灰塵 . 其他部分很乾淨!

2026-08-05 • via Nuitee
H
Hin • solo_traveller • sg
10
Pros:

Good location , easy access to night and morning market , shopping mall , seafood restaurant . All within 10-15 mins walking distance. Room is clean , bed is comfortable .

Cons:

Breakfast buffet can be better , especially coffee .

2026-08-04 • via Nuitee
N
Nenddy • solo_traveller • my
9
2026-08-03 • via Nuitee
B
Bas • solo_traveller • nl
7
Na wat opstart gedoe een prima verblijf
Pros:

Was iets misgegaan bij boeking. Kwamen om 1 uur in de nacht aan na 12 uur reizen. Kregen een 2 persoons kamer met 1 bed terwijl me met 3 waren. Vervelende discussie gehad en volgende dag na overleg netjes opgelost en upgrade kamer gekregen. Mooie kamer

Cons:

Personeel in het begin niet bepaald hartelijk. Na het gedoe en de discussie overdreven vriendelijk.

2026-08-03 • via Nuitee
D
Deborah • couple • au
10
Clean and comfortable in excellent location.
Pros:

Location was excellent. Within easy walking distance of everything.

2026-08-02 • via Nuitee
R
Richard • solo_traveller • my
8
2026-07-24 • via Nuitee
C
Chloe • couple • gb
8
Nice, comfortable hotel
Pros:

Spacious room, large shower, kettle and fridge in room, comfortable spacious bed

Cons:

Cigarette smoke smell in hallways

2026-07-24 • via Nuitee
K
Koh • family_with_children • my
8
Improve the wifi and breakfast
Pros:

Excellent location, walking distance to Gaya street and the market. The room with great sea view.

Cons:

wifi is poor, breakfast is standard.

2026-07-24 • via Nuitee
H
HOSENG • solo_traveller • tw
10
2026-07-24 • via Nuitee
E
Eric • couple • au
8
2026-07-23 • via Nuitee
R
Richard • solo_traveller • gb
8
Not bad
Pros:

Location, breakfast, breakfast music, beds, pool, gym

Cons:

Paying extra for third bed in one room (it wasn't for an extra person, just to arrange family appropriately); WiFi very poor; no easy access water filter (only plastic bottles)

2026-07-23 • via Nuitee
I
IZZA FARAZAWANI • couple • my
8
2026-07-23 • via Nuitee