Horizon Hotel

Hotels
8.5 (2575 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , MY
+60 88-518 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.5
Based on 2575 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
K
Karen • couple • au
8
Great location and good room with a view!
Pros:

Location and view

Cons:

Nothing

2026-09-12 • via Nuitee
M
Mohamad Sufan • solo_traveller • my
10
2026-09-12 • via Nuitee
M
Margie • solo_traveller • gb
8
Pros:

Good location, comfortable beds, clean.

2026-09-11 • via Nuitee
I
Ida • couple • dk
9
2026-09-09 • via Nuitee
J
Jacqueline • solo_traveller • au
10
Pros:

View was amazing from our room. Location was fabulous. Staff super friendly

2026-09-09 • via Nuitee
S
Saifullizan • solo_traveller • bn
8
Pros:

My fav hotel in KK

2026-09-08 • via Nuitee
M
Mohamad • solo_traveller • au
10
Can't go wrong
Pros:

Never have I stayed at the hotel where night markets, durian shop, and the fish market were all within arms reach. Plus all the restaurants you need. Perfect spot. Very comfortable and a good brekkie as well.

2026-09-06 • via Nuitee
A
Abdullah • solo_traveller • my
10
Pros:

Makanan sarapan sedap semuanya.

Cons:

Staff di bahagian pool unwelcoming.

2026-09-04 • via Nuitee
R
Repismarc SL • solo_traveller • es
10
2026-09-04 • via Nuitee
F
Fergus • couple • gb
9
2026-09-04 • via Nuitee
F
Fergus • couple • gb
9
2026-09-04 • via Nuitee
R
RAZAKBADAR • extended_group • my
8
2026-09-04 • via Nuitee
Z
Zul • couple • my
8
2026-09-03 • via Nuitee
Y
Yacin • family_with_children • fr
1
Horrible
Pros:

Absolument rien

Cons:

La saleté, la merde collé au wc à notre arrivée, la bouilloire dégueulasse, les draps tachés de pipi, de sang. Les arnaques sur le prix des chambres.

2026-09-03 • via Nuitee
Y
Yvonne • couple • nl
7
Pros:

Ruime kamer

Cons:

Zwembad is lelijk

2026-09-02 • via Nuitee
D
Dan • couple • gb
8
Good location with helpful staff
Pros:

Location excellent
Breakfast okay
Room space very good

Cons:

Shower not very good

2026-09-01 • via Nuitee
Z
Zhi Yu • couple • tw
10
Pros:

早餐超級好吃！有很多不同蛋的煮法（歐姆蛋、水煮蛋、炒蛋等）吐司有枷椰醬！還有其他馬來西亞料理
早餐多元化，不怕找不到自己敢吃的

房間有小桌子跟浴缸，電視很大
因為桌子的關係，雙人房只能打開兩個登機行李箱會比較舒適

對面有24小時超商

Cons:

唯一可能要挑剔的是地理位置，離商城走路10分鐘，買完走回去可能會有點累
但撇除這個，他還是滿分的飯店，請一定要體驗他的早餐，非常好吃

2026-09-01 • via Nuitee
M
Matteo • couple • it
10
Ottimo
2026-09-01 • via Nuitee
S
sharon • couple • gb
10
Lovely hotel in great location
2026-09-01 • via Nuitee
A
Anne • solo_traveller • gb
8
Pros:

Very friendly and helpful staff.

Cons:

Breakfast was a bit lukewarm for some of the items.

2026-08-31 • via Nuitee