Horizon Hotel

Hotels
8.5 (2575 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , MY
+60 88-518 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.5
Based on 2575 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
V
Vivi • couple • tw
9
2026-10-29 • via Nuitee
K
KUANG-TING • couple • tw
9
地理位置佳
Pros:

離市區近採買跟吃飯方便，加雅街在隔壁路口很近

Cons:

電視Wifi偶爾會斷線

2026-10-28 • via Nuitee
Y
YUNG CHING • family_with_children • tw
8
Pros:

地點很棒 游泳池也不錯

Cons:

廁所漏水 空調聲音稍大

2026-10-27 • via Nuitee
S
Siti Bahirah Irza • couple • my
10
2026-10-27 • via Nuitee
R
Raknawati • couple • my
10
2026-10-25 • via Nuitee
D
David Seekiong • extended_group • us
7
2026-10-25 • via Nuitee
R
RAZALI • couple • my
9
2026-10-24 • via Nuitee
J
joo yeon • family_with_children • kr
10
2026-10-23 • via Nuitee
V
Valerie • couple • my
8
2026-10-21 • via Nuitee
A
Amaluddin • couple • bn
9
Pros:

tempat yang sesuai untuk tinggal, kerana berhampiran dengan gaya street, suria sabah dan lain-lain lagi

Cons:

parking dah bebayar

2026-10-21 • via Nuitee
T
Ted Hilleson • family_with_children • au
8
Horizon hotel, great location, skip the breakfast.
Pros:

Central location easy access to everywhere in K.K.
Anderson clock tower right outside our window. Comfortable bed. Clean room.

Cons:

Breakfast was cold and probably the least inspiring of our whole trip. I booked this hotel as the reviews for breakfast were excellent but I was disappointed.

2026-10-20 • via Nuitee
健 • couple • cn
10
2026-10-20 • via Nuitee
M
Miau • extended_group • my
8
2026-10-20 • via Nuitee
E
Ellen • solo_traveller • us
10
Great location for night markets exploration of waterfront area and side trips.
Pros:

Great location. Close to numerous night markets, restaurants and waterfront. The staff was always welcoming and friendly.

Cons:

The pool only had TWO lounge chairs. A few more chairs could fit around the pool. Only TWO guests at a time could enjoy this sitting area.

2026-10-19 • via Nuitee
C
Christopher • couple • ch
6
Decent stay
Pros:

Good location close to tourist spots.

Cons:

The first room we received was dirty and very outdated. The bed sheets were stained and the furniture was very used and not taken care of. There were hairs in the bathtub too. We asked for the room to be changed and they offered us a newer-looking room which was decent. The pool can use a renovation and the glass panels on the side were very dirty. Breakfast was ok, but with mostly Chinese food options.

2026-10-18 • via Nuitee
M
Maria • couple • de
9
Fast perfekter Aufenthalt
Pros:

Die Unterkunft war sehr schön, sauber und sehr gut gelegen. Es gibt kaum etwas auszusetzen.

Cons:

Die Auswahl beim Frühstück war sehr groß jedoch nicht für Europäer. Wenn man im Restaurant zu dritt bestellt isst man getrennt.

2026-10-18 • via Nuitee
T
Taner • couple • tr
9
ManAramız çok Güzeldi!!!
Pros:

Tesisin konumu güzel , odalar TemiZ , Personel çok ilgili ve Güleryüzlü , twkear giysem yine aynı otelde konaklarım.

Cons:

Kahvaltısı çok Yeterli değil sanırım Asyalılar için daha iyi olabilir.

2026-10-14 • via Nuitee
C
Cordula • couple • de
8
Gutes Preis-Leistungsverhaeltnis
Pros:

Gutes Frühstück und gute Auswahl (wenn nicht so viele Leute auf das Essen gehustet hätten, sehr unangenehm…)

Schöne Zimmer und gute Dusche

Personal war freundlich

Super Lage, zB zum Nachtmarkt

Cons:

Sportraum leider viele veraltete und kaputte Geräte

Pool bot kein Platz zur Entspannung und nur wenige Liegen

2026-10-12 • via Nuitee
X
xiaoyi • couple • cn
10
打卡榴莲夜市首选位置
Pros:

已经是第二次入住了，位置最优选，房间设施齐全，舒适明亮；前台工作人员服务周到。

Cons:

早餐时段人多，似乎不只是酒店住宿客人用餐，食客络绎不绝

2026-10-11 • via Nuitee
L
Lynda • couple • fr
9
2026-10-11 • via Nuitee