Horizon Hotel

Hotels
8.5 (2575 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , my
+60 88-518 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.5
Based on 2575 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
K
KIMIE • couple • jp
7
良かったです
Pros:

どこに行くにも利便性が良かったです。ただ寝具が少し臭ったのが気になりました。ファブリーズを持ってくれば良かったかなと思います。

Cons:

プールサイドに全く日影かがないのでパラソルぐらいあってくれるとありがたいかなと思います。

2026-08-29 • via Nuitee
L
laura • couple • it
7
Strategico
Pros:

Cortesia staff.

Cons:

Troppi cinesi

2026-08-29 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-08-25 • via Nuitee
K
Kirsty • couple • au
9
Pros:

Lovely room with great view

2026-08-25 • via Nuitee
L
Louis • couple • sg
9
Pros:

Very friendly staff, amazing gym, beautiful view, comfortable room
Nothing to say

2026-08-25 • via Nuitee
J
Janna • family_with_children • nl
9
Fijn hotel in het centrum van Kota Kinabalu
Pros:

Het hotel ligt heel centraal in Kota Kinabalu. De kamers hadden mooi uitzicht over de zee en waren ruim. Het ontbijt was uitgebreid. Prima zwembad om even af te koelen.

Cons:

Toen we aankwamen hing er een wat vreemde geur in de kamer. Door de airco hard aan te zetten werd dit minder. Her en der zou er wat onderhoud plaat kunnen vinden maar dit was absoluut niet storend.

2026-08-25 • via Nuitee
B
Busi • couple • it
8
2026-08-25 • via Nuitee
J
Jordan • couple • gb
7
2026-08-24 • via Nuitee
Y
YinXue • extended_group • cn
10
2026-08-24 • via Nuitee
A
Adam • solo_traveller • th
10
Pros:

The hotel is in an ideal location - walking distance to the mosque and water front, lots of great restaurants nearby.

2026-08-23 • via Nuitee
K
Kaka2382 • solo_traveller • my
10
2026-08-23 • via Nuitee
C
Chun Hao • solo_traveller • my
8
Overall a very comfortable stay.
Pros:

Loved the background music at breakfast.

Cons:

Bathroom finishings a bit old. Needs to be freshened.

2026-08-21 • via Nuitee
M
MOHD ZAKI • couple • my
9
Pros:

The location is so strategic, near to Pasar Philipin n close shopping malls

Cons:

None. Maybe they can add more channels in tv. The electrical socket need to be adjusted safely

2026-08-21 • via Nuitee
P
PATRICIA • couple • es
8
2026-08-20 • via Nuitee
M
Mats • couple • se
9
2026-08-20 • via Nuitee
C
Chun Hao • solo_traveller • tw
9
2026-08-20 • via Nuitee
D
Donna • solo_traveller • nz
8
Pros:

Comfortable hotel in central location.
Friendly helpful staff
Amazing views from our 8th floor room
Lovely rooftop pool

Cons:

The pool was lovely but difficult to enjoy as only 2 loungers and no shade. Not even an umbrella.

2026-08-19 • via Nuitee
C
CHI MING • couple • tw
8
Pros:

周遭是亞庇最熱鬧的地方，百貨、夜市、超市、各種食物店家都具備，十分方便。房間有超大面窗戶，面海的景觀很棒，尤其是可以在房間內就看到美麗的夕陽，令人印象深刻。淋浴空間很大，水壓足夠，房間還算寬敞，WIFI訊號穩定，房內只提供小罐瓶裝水，沒有飲水機。早餐品項豐富，用完再補的速度也算快，但品項和其他飯店大同小異，讓我懷疑沙巴的旅店都是提供這樣的早餐嗎?

Cons:

這是中國人開設的飯店，所以房客大概八成都是中國人。用完早餐後，大概中午肚子就怪怪的，下午就一直拉肚子拉到晚上才好一點，不確定是哪一項食物有問題。

2026-08-19 • via Nuitee
R
Roman • couple • at
9
2026-08-17 • via Nuitee
A
Agnieszka • extended_group • pl
8
Pros:

Dobra lokalizacja, codzienne sprzątanie i uzupełnianie wody

2026-08-17 • via Nuitee