The New Alexandra Hotel

Hotels
7.5 (2318 reviews)
11 Clonmel Street , Llandudno , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues
Stairs

Categories

Cleanliness
6.75
Several reviews mentioned cleanliness issues, including rooms not cleaned properly.
Service
7.75
Staff were described as friendly and accommodating in multiple reviews.
Location
8.75
Many reviews highlighted the excellent location, being close to town center and the promenade.
Room Quality
7.75
Rooms were generally described as clean and comfortable, with nice decor.
Amenities
6.75
Some complaints about stairs and plumbing noise, but a good range of basic amenities.
Value for Money
7.75
Guests found the hotel to be good value for the price paid.
Food and Beverage
7.75
Breakfast was praised, though some guests did not eat at the hotel.
Overall Experience
6.75
Overall sentiment was positive but marred by cleanliness issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:20

Property Description

Garden Oasis and Entertainment Hub

Step into tranquility at The New Alexandra Hotel, where a lush garden and a vibrant shared lounge await you. Enjoy the evening entertainment and connect with fellow travelers in the cozy bar.

Family-Friendly with Modern Comforts

With spacious family rooms and free WiFi throughout, this 3-star hotel ensures a comfortable stay for all guests. The sun terrace offers a perfect spot to unwind after a day of exploring the nearby beaches.

Convenient Location and Beach Access

Located just 200 meters from Llandudno North Shore Beach, and a short distance from Llandudno West Shore Beach, this hotel is a beach lover's paradise. Don't miss the chance to experience the best of Llandudno at The New Alexandra Hotel.

Important information:

Kindly note the hotel is not suitable for people with mobility impairment..

When traveling with pets, please note that an extra charge of £12 per pet, per night applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 2318 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 6.75
D
Deakin solo_traveller gb
10
2026-04-25 via Nuitee
A
Angela solo_traveller gb
8
Pros:

The staff were very friendly

2026-04-25 via Nuitee
S
Swaroop solo_traveller gb
10
Excellent and wonderful
Pros:

Space and good location

Cons:

None

2026-04-25 via Nuitee
K
Khaled solo_traveller gb
4
Pros:

The location of the hotel is awful and beautiful.

Cons:

I stayed at the hotel for one night, and unfortunately the experience was not satisfactory. The watch was not working in my room, there was no hot water in the tap, and the milk provided was expired. In addition, the heater in the room was not working. I also had to wait outside the room because no spare key was available, and the receptionist was not available at all times.

2026-04-24 via Nuitee
D
Dawn solo_traveller gb
9
Pros:

Staff very helpful , room clean and comfortable 👌
Location is perfect for everything

Cons:

Nothing really to moan about for the price we paid
Will be returning next year

2026-04-24 via Nuitee
B
BUCHAN solo_traveller gb
9
Pros:

Great location.

Cons:

Television didn't work.

2026-04-23 via Nuitee
C
Ciaran solo_traveller gb
9
2026-04-23 via Nuitee
M
McIver couple gb
10
Good
Pros:

Great location, lovely room, friendly staff,

2026-04-23 via Nuitee
C
Céline solo_traveller ch
10
Tolle Lage in Llandudno!
Pros:

Sehr schöne Lage mit Blick auf das Meer. Nahe am Bahnhof und nahe am Meer - was will man mehr! Das Zimmer war sehr grosszügig.

Cons:

Die Spühlung von der Toilette funktionnierte manchmal nicht so gut.

2026-04-23 via Nuitee
M
Marta solo_traveller gb
10
2026-04-23 via Nuitee
P
PETER couple gb
10
2026-04-23 via Nuitee
K
Keith extended_group ie
8
The pros outweighed any short comings and decent value for money. Staff very
Pros:

The location

Cons:

Attention to detail like loo roll holder wasn't able to dispense toilet paper. Clock didn't work, tv remote didn't work.

2026-04-21 via Nuitee
V
Vijayakumar solo_traveller gb
3
Family stay is not recommended
Pros:

The location and the staff

Cons:

Room mattresses, there was no hot water and wamer the whole night. Did not find any staff to raise the concerns. No oven, no fridge, and it was a bad odor at the entrance. It was not up to the expected level . Very bad experience. Staff friendly when we arrived.

2026-04-20 via Nuitee
C
CraigJC solo_traveller gb
10
Pros:

Stayed here for a weekend away with the wife and was pleasantly surprised by the warm welcome we received from the friendly staff. Our room was number 7 which was a spacious double room with a double bed and a single bed, ensuite toliet and shower with two chairs, tea / coffee making facilities in the room. The wall mounted tv was great with a perfect picture and we had a lovely view of the Church from our window. The room was clean, tidy and smelled fresh. Fresh towels were ample along with free bathroom shower gel and conditioner. Free good steady Internet was available from the hotel which was perfect for us. The bed was really comfortable and we had a great night's sleep. The hotel is centrally located just off the main promenade and is close to all amenities. We visited the bar in the hotel were they had a good choice of draught beers, ciders and a great choice of spirits. This Hotel is a budget hotel, centrally located with clean comfortable rooms and friendly helpful down to Earth honest staff who genuinely wish you the very best stay. Parking like everywhere in Llandudno is a challenge but there are ample free public parking spaces close by. Overall a good value hotel that is clean, tidy and run by genuinely good people who endeavour to please you. The hotel is very good value for money compared to others close by. We didn't stay for breakfast as we planned to meet freinds elsewhere so we can't comment on the food. 10/10 for us for value for money, location, friendly staff and comfortable rooms.

Cons:

Nothing

2026-04-19 via Nuitee
J
Jonathan solo_traveller gb
8
2026-04-19 via Nuitee
A
Abubaker solo_traveller gb
4
2026-04-19 via Nuitee
K
Kirstin solo_traveller gb
10
Pleasant hotel, lovely staff
Pros:

Nice location, lovely room
With comfortable bed and all you need!

Cons:

Nothing

2026-04-19 via Nuitee
A
andrew solo_traveller gb
9
2026-04-19 via Nuitee
J
Julia solo_traveller gb
10
Perfect central location
Pros:

Ideal location, central to the town, sea, shops & night life. The hotel room was clean, comfortable with easy check in and out. We didn't bring a dog but it's nice that dogs are made welcome.

Cons:

There are a few stairs. Being an older building I presume a lift cannot be installed. It didn't bother us but it's something guests should be aware of.

2026-04-19 via Nuitee
M
Michael solo_traveller gb
9
2026-04-19 via Nuitee