Hotel Encounter Nepal

Hotels
Independent
8 (75 reviews)
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu, 44600 , Kathmandu , NP

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Helpful service
Cons:
Limited parking
Expensive breakfast
No spa services
Minor room maintenance issues

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.6
Service was highly appreciated by guests for being helpful and friendly.
Location
8.7
The hotel's proximity to key landmarks and amenities was praised by guests.
Room Quality
7.9
Rooms were spacious and comfortable, although some mentioned minor maintenance issues.
Amenities
7.2
The provided amenities were satisfactory, with some guests enjoying the gym and pool.
Value for Money
6.8
Mixed reviews on value for money, with some finding the price high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
8.5
The majority of guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:52

Property Description

Luxurious Spa and Recreational Activities - Indulge in massages, unwind in the sauna, and explore the city on rented bicycles for a rejuvenating experience.

Gourmet Dining and Room Service - Dine at the Garden Restaurant with a garden view and bar/lounge or opt for in-room dining through convenient room service options.

Convenient Location and Transport Services - Centrally located near popular attractions, with a complimentary airport shuttle available 24/7 for guests' convenience.

Book a stay at Hotel Encounter Nepal for a truly unforgettable experience!

Important information:

  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 75 reviews
Cleanliness: 8.2
Service: 8.6
Location: 8.7
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 8.5
E
Evelyn
10
Pros:

Love the property and staff.

2024-08-21 via Nuitee
V
Verified traveler
10
Lovely place by Thamel
Pros:

We loved our stay here, especially the times we spent in the courtyard restaurant. Laxman was lovely and took great care of us there.

2024-01-12 via Nuitee
U
Utshav Bikram
10
Pros:

Nice

2023-07-05 via Nuitee
A
Amanda
10
Pros:

I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!

2023-06-02 via Nuitee
A
Adrian partner
8
Pros:

Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023

2023-04-15 via Nuitee
S
Saisiri partner
10
Pros:

The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!

2023-04-12 via Nuitee
J
John
10
Pros:

I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.

2023-04-06 via Nuitee
K
Kuman
10
Excellent
Pros:

Excellent friendly staff, great location.

2022-11-20 via Nuitee
K
Kuman
10
Stayed again after pokhara trip !
Pros:

Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.

2022-11-20 via Nuitee
G
Graham friends
8
Pros:

Nice hotel. Breakfast was good but kitchen is slow/inattentive at times. Very good for the price.

2022-11-04 via Nuitee
M
MOHAMED NAHUVEE
10
Pros:

It was a lovely stay. I booked a standard room for one night. Upon check-in at the hotel, the administration upgraded it to a Deluxe room free of additional charges.

The in-house restaurent was wonderful. Food was great. Room service was fast and excellent.

I will definetly stay here next time I visit Kathmandu. Overall a wonderful experience. Highly recommended.

2022-07-19 via Nuitee
C
Catherine
8
Pros:

The staff met me at the airport for US$15. They provided bus to get to my next stop and Chitwan National Park. Room was clean and relatively quiet. Very close to the bus station to Pokhara or Chitwan.

2020-03-01 via Nuitee
L
Linda partner
6
Pros:

Mattress, old and uncomfortable, bedding, not fresh and clean, towels, gray

2019-10-28 via Nuitee
V
Verified traveler
8
Pros:

Staff was so friendly and helpful. Nice area not that noisy.

2019-10-25 via Nuitee
V
Verified traveler
8
Pros:

The location is pretty good - close to Thamel without being right in it. The room was fairly basic and could maybe do with a good renovation, but was comfortable and more than adequate for my needs. Overall, an enjoyable stay and very good value.

2019-10-09 via Nuitee
V
Verified traveler self
10
Pros:

They are very flexible and allow me to stay more time in the property once my flight was in the afternoon.
The staff are amazing. Very food treatment.

2019-10-03 via Nuitee
P
Pamela
8
Good value in a good location
Pros:

Hotels was very good value for money, not exceptional but everything you could want in a good location just across from the main tourist shopping area. Plenty of good places to eat nearby. Staff very friendly and helpful Good WiFi

2019-05-26 via Nuitee
A
Amarnath
4
Not so good hotel
Pros:

Very crowded place and in a byline.
Thou staff were cordial, the location of the hotel is bad. No lift in the hotel. Fridge connection was removed.

2019-05-22 via Nuitee
V
Verified traveler friends
10
Pros:

I stayed at this property for my first night in Kathmandu and couldn't have asked for better. I had arranged for their shuttle and the driver stayed even though my flight was delayed. The courtyard is beautiful and relaxing. The view from the room was great and the service from the staff was wonderful. I had had my baggage delayed and reception helped me sort it out.

2019-04-12 via Nuitee
K
Kevin
10
Highly recommendable
Pros:

Lovely hotel away from main Thamel area. Very friendly staff will do anything for you. Room size is great and fairly comfortable. Restaurant also great food and coffee.

2019-04-03 via Nuitee