Dormy Inn Premium Otaru Natural Hot Spring

Hotels
•
Dormy Inn
8.8 (215 reviews)
3-9-1, Inaho, Otaru, Hokkaido, 047-0032 , Otaru , JP
81-134-21-5489

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Facilities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Helpful staff and outstanding service
Cons:
Limited dining options
Some concerns about breakfast variety

Categories

Cleanliness
8.68
The onsen was clean and easy to use, contributing to a positive sentiment.
Service
9.15
The reception staff were praised for their kindness and helpfulness.
Location
9.19
Conveniently located right in front of the train station, making it easy to access public transport.
Room Quality
8.64
Overall satisfaction with room amenities, though some hoped for brighter lighting.
Amenities
8.67
Standard quality for this hotel tier with additional features like a public bath.
Value for Money
8.63
Guests felt the prices were appropriate given the quality of service and amenities.
Food and Beverage
8.48
Breakfast received both praise and some critique compared to other locations.
Overall Experience
8.95
Overall, guests enjoyed their stay and recommended the hotel for its service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:15

Property Description

Indulge in luxury at Dormy Inn Premium Otaru Natural Hot Spring, where relaxation meets modern comfort.

Relaxing Spa Experience
Pamper yourself at our full-service spa, offering a serene retreat with specialized treatments designed to revitalize your body and mind.

Gourmet Dining
Savor delightful culinary options at kitanobannya, where you can enjoy a delicious buffet breakfast daily, setting you up perfectly for your Otaru adventures.

Convenience at your Fingertips
Stay connected with complimentary wired and wireless internet access. Enjoy the added amenities of a 24-hour front desk, dry cleaning services, and comfortable air-conditioned rooms, all designed for your ease and enjoyment.

Experience the essence of hospitality in Otaru. Book your stay with us today for an unforgettable getaway!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 215 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.95
S
SHOKO
8
Pros:

大浴場が旅の疲れを癒せるので選んだポイント。夜鳴きそばもぺろりといただけてよかった。朝食が贅沢しなくていいので軽くいただけるプランがあればよかった。３泊する中で毎朝3,000円はリッチすぎて気が引けた。立体駐車場が二つのうち一つが調整中だったのか、少し混雑してるように感じた。手洗い場のほかに部屋に鏡があれば化粧しやすいと思った。２人いたら取り合いになる。
全体的には満足。周辺のお店が閉まるの早過ぎて、不規則に定休日のお店もありご飯難民になって悲しかった。

2025-10-10 • via Nuitee
トシオ
8
Pros:

駅から近くて便利

2025-10-05 • via Nuitee
マユミ • friends
10
Pros:

夜鳴きそばのサービスがとても良かったです。

2025-10-04 • via Nuitee
M
Ming Yu • family
10
Pros:

convenient location and lovely staff! onsen hours quite convenient as well.

2025-10-03 • via Nuitee
N
Nga Lai • family
10
Pros:

相比大阪的分店，設施比較舊，但不阻礙享受浸溫泉的樂趣。因不是旺季，人流不太多，很好啊！地點實在太方便，三角市場，DONKI ，居酒屋，炸豬扒飯店，拉麵店，紀伊國屋書店，中央巴士總站，小樽JR站，運河，商店街等等，全部在步行範圍。這是我和家人住過的第三間dormy inn ，很享受呢！下次來北海道都會再選dormy inn ！

2025-10-03 • via Nuitee
M
mayumi
2
Pros:

レトロと言えばレトロ。薄暗いホテルでした。
温泉も古くて　清潔とはいいがたい。お値段並みではあるかもですね

2025-10-03 • via Nuitee
R
ryoji
6
Pros:

アメニティが悪い、掃除が悪い。

2025-10-03 • via Nuitee
H
hubert
10
Pros:

great location and high across JS station

2025-10-02 • via Nuitee
K
KuanCheng
10
Pros:

提供宵夜拉麵、冰淇淋！

2025-10-02 • via Nuitee
L
Lynn
10
Pros:

Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.

2025-09-28 • via Nuitee
K
kiminari
8
Pros:

駅近くで便利。わかりやすい。

2025-09-23 • via Nuitee
Y
YUMIKO • friends
8
Pros:

朝食が美味しくて最高でした。

2025-09-22 • via Nuitee
H
haruhiko • partner
10
Pros:

駅の真ん前の好立地。
少し歩けば食べるところもあるし、店内レストラン朝の海鮮バイキングもあるけど少し歩けば三角市場も目と鼻の先。
どちらを選ぶかは行った時の気分かな…。
駅近だから公共交通機関を利用する方には、サイコーに良いホテルかも。

2025-09-21 • via Nuitee
ヒロ
10
Pros:

施設やスタッフに気になった点はありませんが、飲食店との提携が１店しかありませんでした、もう少し増やして頂けたらより満足感を得られると思います。

2025-09-20 • via Nuitee
M
Michie
8
Pros:

駅の真ん前ですぐにわかり、バスや電車に乗るのも便利でした。運河へも中央通りまっすぐで着きました。🙆‍♀️

2025-09-19 • via Nuitee
J
Jim • friends
10
Pros:

This property has an outstanding service and an incredible breakfast for the rate we paid for a night.
It should be the go to place for Otaru visitor

2025-09-16 • via Nuitee
S
shinya • family
10
Pros:

フロントの対応が素晴らしいです

2025-09-15 • via Nuitee
K
keiko
10
Pros:

朝食がステキ！

2025-09-15 • via Nuitee
ジュンコ • friends
8
Pros:

駅前でどこに行くにも便利です。駐車料金が別にかかります。食事なしのプランにして近くの朝市で海鮮丼にしました。

2025-09-12 • via Nuitee
おりえ
10
Pros:

部屋の灯りをもっと明るくしてほしい

2025-09-12 • via Nuitee