Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Bed quality inconsistent
Hotel needs renovation

Categories

Cleanliness
8.39
General comments on cleanliness were positive, although a negative note on renovation was mentioned.
Service
9.86
Staff was consistently described as friendly and accommodating, going out of their way to assist guests.
Location
9.4
Location is great with good access to transport links, although it is not in the main town.
Room Quality
8.85
Most comments were positive regarding room comfort, despite one mention of upgrade needed for beds.
Amenities
8.38
Basic amenities were covered, but some improvements were desired, particularly regarding heating.
Value for Money
8.34
Some guests felt the pricing did not match the quality due to lack of renovations.
Food and Beverage
9.39
The breakfast and meals received high praise across multiple reviews.
Overall Experience
9.36
Overall experiences were overwhelmingly positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:08

Property Description

Hotel Pontives: A Cozy Retreat in the Heart of Gardena Valley

Spectacular Views of the Dolomites: Most rooms at Hotel Pontives offer a balcony with breathtaking views of the majestic Dolomites, providing the perfect backdrop for your stay.

Convenient Shuttle Services: Whether you're visiting in winter for the ski season or in summer for outdoor adventures, take advantage of the free shuttle service to Ortisei and the nearby cable cars, ensuring easy access to all the area has to offer.

Culinary Delights and Comfortable Accommodations: Start your day with a delicious breakfast buffet featuring local specialties, and end it with a savory meal at the on-site restaurant. The cozy rooms with wooden furnishings offer a comfortable retreat after a day of exploration.

Experience the beauty of Gardena Valley at Hotel Pontives - Book your stay now for an unforgettable getaway!

Important information:

When traveling with pets, please note that an extra charge of 20 euros per pet, per night applies.


The customer who needs an invoice must communicate it when he books in the special request box indicating the tax data.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MUC

Location

Guest Reviews

9
Based on 828 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
L
Lorenzo • couple • it
7
Troppo breve.
Pros:

Colazione e cucina, molto bene.
Personale cordiale.-

Cons:

Illuminazione sulla strada.

2026-11-01 • via Nuitee
J
Jurj • couple • ro
9
2026-10-23 • via Nuitee
F
FRANCESCA • solo_traveller • it
8
Non vediamo l’ora di tornare
Pros:

Personale perfetto. Cena sempre tipica , fatta in casa , squisita e più che abbondante. Davanti l'hotel ferma il bus con cui arrivare ovunque. Stanza comoda , bagno forse un pò da rivedere ma so che proprio in questo inverno ristrureranno il piano in cui ero quindi sicuramente anche questo aspetto sarà risolto.

2026-10-21 • via Nuitee
J
Janheng Alan • extended_group • us
10
2026-10-17 • via Nuitee
O
Olivia • extended_group • us
10
Very helpful and nice staff, clean rooms, and a quiet, central stay.
Pros:

This hotel was amazing! I went with 3 friends and we were beyond happy with our stay. Reinhart and the other staff were exceptional and truly made us feel a home. The breakfast was phenomenal for being included and the location is perfect for a quiet night/morning but centrally located enough to easily bus into other towns. Our room was large and very tidy. The beds and linens were super cozy, and the soap in the bathroom smelled amazing! We were welcome to leave our bags with them after check-out while we did another hike, which was super helpful! We could not say enough great things about this place! Such nice people!

2026-10-17 • via Nuitee
J
João Henrique • couple • br
9
Acomodação boa e equipe muito atenciosa e prestativa.
Pros:

Localização próxima ao lago Braies;
Atendimento de toda a equipe e do proprietário;
Café da manhã.

Cons:

Nada a relatar.

2026-10-16 • via Nuitee
G
García Haces • extended_group • mx
9
Un hotel muy cómodo y muy buena la relación precio - calidad.
Pros:

El cuarto muy agradable y cómodo, fuimos 4 amigas y cupimos muy bien.
La atención de los dueños muy buena y el desayuno delicioso.

2026-10-08 • via Nuitee
I
Izem • solo_traveller • cy
10
2026-10-07 • via Nuitee
M
Miao Zhu • couple • us
10
A friendly and beautiful hotel and surrounding. Highly recommended.
Pros:

Friendly owner and employees, clean and onsite restaurant.

Cons:

But outside of town

2026-09-19 • via Nuitee
J
JIAMU • solo_traveller • cn
10
Pros:

We arrived at the hotel at 8:30 pm, and there was plenty of parking space at the door. The reception staff were very welcoming and in a very tired and hungry state we were told that we could order a la carte for dinner and that we would also have free access to the rest of the buffet for the day, which included salad greens and eggs.

After the dishes were served, every dish was amazing. After removing the carefully arranged pasta, the hot pot steam and strong fragrance hit your face.

The juicy steak and fragrant vegetable soup instantly dispel fatigue, and coupled with the elastic squid, it is very satisfying.

After eating at other restaurants in the town of Ortisei, we agreed that the dishes at pontives are more cost-effective

The room is also very comfortable. Although the furniture is a bit old, it is clean and tidy, and there is a balcony where you can watch the stars.

Overall great！

2026-09-19 • via Nuitee
R
ROSELY • extended_group • br
8
2026-09-19 • via Nuitee
J
Johnata Rodrigo • solo_traveller • ie
9
2026-09-18 • via Nuitee
A
Ali • solo_traveller • sa
10
2026-09-18 • via Nuitee
A
Anne • extended_group • se
7
2026-09-17 • via Nuitee
G
G • solo_traveller • au
10
2026-09-17 • via Nuitee
H
Hammud • solo_traveller • il
10
Pros:

The place is great to clean big a little big parking lot the breakfast is good

Cons:

It's expensive because they use that it is close to ortisei
There is a camping Caravan right next to it and it could be noisy sometimes

2026-09-16 • via Nuitee
Y
yingwei • extended_group • jp
9
非常好👍
Pros:

早餐不错，虽然不在镇里，但有公交车在酒店门口很方便，我开车的停车方便，酒店给了免费巴士票，特别方便。员工很nice。

2026-09-15 • via Nuitee
J
Juan Manuel • couple • es
10
Muy recomendable
Pros:

Personal encantador que te hace sentir como en casa. Tanto las instalaciones como el desayuno están fenomenal.

Cons:

Nada reseñable

2026-09-15 • via Nuitee
M
Marc • extended_group • be
8
Pros:

Great breakfast

2026-09-14 • via Nuitee
K
Karen • couple • gb
6
Comfortable room but location poor
Pros:

Room was okay but bathroom needed major updating.
Breakfast was okay.

Cons:

No bar in evening.
In the middle of a suburb with no facilities.
Bathroom was dark and in need of renovation.
Campsite in car park plus industrial area opposite and very busy road.
A long way from town.

2026-09-14 • via Nuitee