Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Ski storage
Public transport tickets
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Bed quality inconsistent
Hotel needs renovation

Categories

Cleanliness
8.39
General comments on cleanliness were positive, although a negative note on renovation was mentioned.
Service
9.86
Staff was consistently described as friendly and accommodating, going out of their way to assist guests.
Location
9.4
Location is great with good access to transport links, although it is not in the main town.
Room Quality
8.85
Most comments were positive regarding room comfort, despite one mention of upgrade needed for beds.
Amenities
8.38
Basic amenities were covered, but some improvements were desired, particularly regarding heating.
Value for Money
8.34
Some guests felt the pricing did not match the quality due to lack of renovations.
Food and Beverage
9.39
The breakfast and meals received high praise across multiple reviews.
Overall Experience
9.36
Overall experiences were overwhelmingly positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:08

Property Description

Hotel Pontives: A Cozy Retreat in the Heart of Gardena Valley

Spectacular Views of the Dolomites: Most rooms at Hotel Pontives offer a balcony with breathtaking views of the majestic Dolomites, providing the perfect backdrop for your stay.

Convenient Shuttle Services: Whether you're visiting in winter for the ski season or in summer for outdoor adventures, take advantage of the free shuttle service to Ortisei and the nearby cable cars, ensuring easy access to all the area has to offer.

Culinary Delights and Comfortable Accommodations: Start your day with a delicious breakfast buffet featuring local specialties, and end it with a savory meal at the on-site restaurant. The cozy rooms with wooden furnishings offer a comfortable retreat after a day of exploration.

Experience the beauty of Gardena Valley at Hotel Pontives - Book your stay now for an unforgettable getaway!

Important information:

When traveling with pets, please note that an extra charge of 20 euros per pet, per night applies.


The customer who needs an invoice must communicate it when he books in the special request box indicating the tax data.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MUC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 19 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 693 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
J
Joan • extended_group • us
9
Pros:

We had an amazing stay for our ski trip here. The staff were exceptional and the food in the restaurant was delicious. We had an easy time getting to the ski lifts in Ortisei with our car (we had our dog with us) but there is also a shuttle that you can take. I would stay here again!

2026-03-25 • via Nuitee
E
Ed • couple • nl
10
Geweldig
Pros:

Perfecte vakantie in het voor ons perfecte hotel

Cons:

De bedden mogen wat zachtere matrassen hebben

2026-03-09 • via Nuitee
D
Doychin • family_with_children • bg
10
2026-03-04 • via Nuitee
A
Alexandra Lenzberg • family_with_children • dk
10
2026-03-01 • via Nuitee
D
Dieter • family_with_children • de
9
Super, wir kommen wieder :-)
Pros:

Sehr gutes Frühstücksbuffet, Abendessen war generell hervorragend. Ich kann die Halbpension nur jedem empfehlen. Es lohnt sich. Wir wurden hervorragend bedient. Das Personal incl. dem Inhaber / Koch haben sich hervorragend um uns gekümmert. Wir haben uns wie die vergangenen Jahre sehr gut aufgehoben gefühlt. Wir haben uns absolut wohlgefühlt. Auch der Skibus-Service hat hervoragend funktioniert und der Fahrer war immer sehr hilfsbereit .

Cons:

Bei uns hat nichts gefehlt

2026-02-27 • via Nuitee
F
Fabio • family_with_children • it
9
2026-02-26 • via Nuitee
L
Lee FK • family_with_children • my
9
Convenient stay to visit Ortisei town
Pros:

Newly renovated family room. Very good breakfast provided with very polite staffs served all the time. We loved to stayed inside this building. Everywhere were decorated full of Xmas vibes. A lovely dog called "Violet" always stationed within the receptionist counter. A free pick up provided by the property just need to do a phone call to Mr Driver sending/pick up from/to Ortisei town.

Cons:

Nil.

2026-02-26 • via Nuitee
A
alexander • solo_traveller • ca
9
Great hotel, would recommend to anyone.
Pros:

The included breakfast was fantastic!
The restaurant was great with huge portions.
Rustic looking European style hotel, really enjoyed my stay here.
The free private shuttle to the lifts was a major plus.
Although not right in the hub, you get a free bus pass and it is a 10 minute bus ride to Ortisei.
Owners of the hotel and restaurant staff were very nice.

Cons:

Rooms could use a makeover but otherwise very clean.

2026-02-24 • via Nuitee
R
Ronni • family_with_children • be
8
2026-02-24 • via Nuitee
子渊 • solo_traveller • cn
10
Pros:

房间整洁干净，员工很友善热情并且有耐心，服务周到，早餐非常好，还有送去刀锋山和休斯的车辆。一次非常愉快的旅途，如果以后还有机会来多洛米蒂的话我还会选择这里

Cons:

无

2026-02-12 • via Nuitee
A
Andrii • extended_group • ua
10
2026-02-10 • via Nuitee
M
Magdalena • couple • pl
8
Uroczy styczniowy pobyt w przytulnym „ Pontives”
Pros:

Sympatyczny i tzw. domowy hotel. Byliśmy 7 nocy i 6 dni jazdy na nartach. Hotel ma własny transport busikiem, który prowadzi bardzo pomocny i kontaktowy kierowca Amer. Dowozi do Alpe di Siusi lub Secedy( i oczywiście odbiera). Poza tym sa autobusy/ skibusy nr 352 i 353 do Selvy( ok jak chcemy pojeździć lub zrobić Sellarondę).Bardzo smaczne jedzenie, fakt-Pan Renato -Szef trochę do niego zmusza, tzn. daje nie zawsze akceptowane dokładki, ale robi to w dobrej wierze, z dobroci serca.Lista deserów IMPONUJĄCA😄, zwłaszcza świeże truskawki w styczniu 😄Parking bez problemu z miejscem. Pokój - ten, co dostaliśmy był po remoncie, obszerny i funkcjonalny. Narciarnia,suszarki do butów , czyściutko. Przemiła Pani kelnerka Martina z Czech i Pani barmanka Duszana. Ciepło, miło i przytulnie. Jazda na nartach była SUPER!!!

Cons:

Zamówiliśmy pokój z wanną( lubimy taki relaks po nartach), odpisywano, że „zrobią co w ich mocy”, ale w międzyczasie był remont i nie ma już pokoi z wanną, zrekompensowano nam to za to wielkością pokoju i jego standardem. Ok, ale LUBIĘ JASNE KOMUNIKATY, trzeba było napisać, że już nie ma możliwości, zdarza się

2026-01-31 • via Nuitee
F
Filippo • couple • it
10
Piacevole pausa sulla neve
Pros:

Gentilezza di tutto lo staff e dei responsabili. Atmosfera familiare e cordiale. Ottima ed abbondante colazione

Cons:

Nulla

2026-01-30 • via Nuitee
T
Thomas • family_with_children • de
9
Pros:

Sehr freundliches Personal und keine langen Wartezeiten zwischen den einzelnen Gängen, Gatten Halbpension.
Das Essen war super lecker und abwechslungsreich mit regionalen Spezialitäten.
Extrawünsche wurden erfüllt.
Das Shuttle war zuverlässig und schnell vor Ort und ein Bus ist auch regelmäßig in die umliegenden Orte gefahren.
Ruhige Lage und gute kostenlose Parkplätze.

2026-01-26 • via Nuitee
D
ddsxdd2ku1wq9wow828eoioAlbon • couple • ro
10
2026-01-24 • via Nuitee
M
María José • family_with_children • es
10
Familiar i acullidor
Pros:

Habitació àmplia, moderna, netíssima i llits súper còmodes. Viatgem amb gossa i lo tenien preparat llitet, plats i menjar. Si podem, hi tornarem segur. Ambient familiar, acollidor i cuiden fins el més petit detall.

2026-01-19 • via Nuitee
H
Henry • extended_group • gb
10
Pros:

The breakfast was indeed the best I’ve ever had! Definitely recommend the dinner too

2026-01-19 • via Nuitee
F
Fabrice • extended_group • ca
9
Pros:

les repas sont très bien

2026-01-19 • via Nuitee
T
Tamásné • family_with_children • hu
9
Pros:

A reggeli bőséges és a menüválasztásos vacsora is nagyon finom volt. Kedves személyzet, mindenben segítettek.

Cons:

Nincs ilyen.

2026-01-19 • via Nuitee
A
ABDULLAH • couple • kw
10
Pros:

الاحترام والترحيب بنا

2026-01-19 • via Nuitee