Crossways

Hotels
8.6 (1649 reviews)
Stocks Lane, North Wootton , Wells , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Issues with room heating
Limited space in some rooms

Categories

Cleanliness
8.06
The room was clean and comfortable, but some issues like stains on the wall were noted.
Service
9.03
Staff were described as friendly, professional, and attentive throughout many reviews.
Location
9.07
The hotel is located in a beautiful country area with good views and convenient access to local attractions.
Room Quality
8.52
Rooms were mostly spacious and comfortable, but some reports mentioned issues with heating.
Amenities
8.55
Facilities were noted as great, but the lack of a pool/spa was a downside.
Value for Money
8.51
The value for the price is considered good, with decent facilities and services.
Food and Beverage
8.56
Food quality was rated highly, with excellent breakfast and dining options.
Overall Experience
8.53
Guests generally reported a very pleasant stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:34

Property Description

Spectacular Views and Award-Winning Dining
Crossways, located in the heart of Somerset, offers stunning views of the countryside and Somerset hills. Indulge in exquisite dining at the AA Rosette-awarded restaurant, serving dishes made from fresh, locally-sourced ingredients.

Luxurious Accommodation
Experience comfort and luxury in all rooms at Crossways, each equipped with an en suite bathroom, flat-screen TV, and tea/coffee making facilities. The inn's recent extension seamlessly blends the past with the present, providing a unique and welcoming atmosphere.

Versatile Event Hosting
Whether it's a corporate meeting, wedding party, or anniversary celebration, Crossways is the perfect venue. Host your special event surrounded by the picturesque landscapes of Somerset.

Book now to experience the charm and hospitality of Crossways in Somerset!

Important information:

For guests booking the family room, please provide the total number and ages of children staying at the property before arrival.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1649 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
L
Lindsay • solo_traveller • gb
8
Pros:

Very friendly staff, good parking, large confortable room. Good facilities for bringing a dog.
On site restaurant.

Cons:

Restaurant service a bit confused, but apologies given.
Nothing much around the hotel without driving.

2026-05-16 • via Nuitee
H
Harriet • solo_traveller • gb
7
2026-05-14 • via Nuitee
D
Derek • couple • gb
9
2026-05-12 • via Nuitee
H
H&Kj • solo_traveller • gb
10
Wonderful stay in great place
Pros:

A gem of a place
We got upgraded to a suite which was perfect
Staff were all wonderful
Nice food in the restraunt
Great choice for breakfast
Tastefully decorated
Wonderful views

Cons:

The fact we had to leave

2026-05-11 • via Nuitee
J
Joe • solo_traveller • gb
7
Pros:

It was quite noisy around my room, but other than that, I got what I paid for!

2026-05-11 • via Nuitee
J
jacqui • solo_traveller • gb
10
Delightful stay
Pros:

Beautiful countryside setting, great staff and lovely food.

Cons:

Nothing

2026-05-10 • via Nuitee
D
Daša • couple • si
9
2026-05-05 • via Nuitee
A
Anne • couple • gb
8
Ideal location to use as a base to explore Wells, Glastonbury.
Pros:

Comfortable accommodation, friendly and helpful staff.

Cons:

Nothing

2026-04-29 • via Nuitee
L
Linda • couple • gb
10
2026-04-28 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-04-26 • via Nuitee
P
Peter • couple • gb
10
Fabulous as usual!
2026-04-25 • via Nuitee
M
Milly • solo_traveller • gb
10
2026-04-20 • via Nuitee
N
Nicholas • couple • gb
6
Pros:

Location, good staff

Cons:

Rooms described as luxury but were not, shower poor

2026-04-19 • via Nuitee
L
Lisa • solo_traveller • gb
9
2026-04-19 • via Nuitee
N
Nitin • solo_traveller • gb
10
Pros:

We loved 1 night stay. Room was very spacious, clean and comfortable with 4 poster bed and jacuzzi. Staff was polite and food in the restaurant was full of flavour and fresh. Plenty of vegetarian options.

2026-04-18 • via Nuitee
R
Rachel • couple • gb
10
2026-04-13 • via Nuitee
D
Dariusz • family_with_children • gb
10
2026-04-12 • via Nuitee
M
Michael • couple • gb
10
Fantastic find in quiet country setting, parking very good and plentiful
Pros:

Large comfortable room ,with lovely walk in shower. Views were amazing. Room well equipped and warm. Also liked the fact you could open window for fresh air. Staff were very friendly and efficient. Food very good and well presented. Lovely bar area and everything very clean and bright. Plenty of parking.

Cons:

Perhaps the narrow lane to get to hotel which could be a bit dodgy, but worth it to get to hotel.

2026-04-11 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-04-11 • via Nuitee
J
Jayne • solo_traveller • gb
10
Pros:

The room very comfortable and very spaceus.
Staff very friendly. Food was amazing.

2026-04-10 • via Nuitee