Sleep Inn & Suites Lubbock West

Hotels
•
Sleep Inn
8 (513 reviews)
5816 34th Street , Lubbock , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Heated pool
Indoor pool

Review Highlights

Pros:
Friendly/professional staff
Good/excellent breakfast
Convenient location (close to freeway/interstate)
Comfortable beds
Spacious rooms
Cons:
Pool frequently closed or not functioning
Rooms/housekeeping issues (stains, dirty, rooms not ready)
Elevator problems
Unexpected linen fee / extra charges
Room damage (holes, stains) and occasional bad smells
Late check-in / room not ready

Categories

Cleanliness
6.5
Mixed-to-negative sentiment: several guests reported dirty rooms, stains, strong chemical smells, wet carpets after cleaning and an unready room; a few reviews called parts of the property very clean. Overall cleanliness is below the target due to multiple cleanliness complaints.
Service
9.5
Generally positive: frequent praise for friendly, professional and helpful staff and specific mentions of good service; a minority of guests reported unhelpful or impolite daytime staff. Overall service is a strong positive in the reviews.
Location
9
Positive mentions: convenient location close to the interstate/freeway and easy access; one comment listed location as a con but most feedback highlights convenience and quiet surroundings.
Room Quality
7.5
Mixed: guests reported spacious rooms, good water pressure and comfortable beds, but also noted issues such as stains, holes/damage to doors and occasional unready or poorly cleaned rooms. Room quality is slightly below excellent because of these problems.
Amenities
6.5
Negative sentiment around amenities: repeated reports of the pool being closed or broken, elevator issues and occasional limited availability; a few notes about a clean hot tub and working pool when available. Amenities score is reduced due to frequent pool/elevator problems.
Value for Money
8
Mixed value perception: some guests felt the price was high given check-in/room issues and unexpected linen fees, while others listed price as a pro. Overall value sits near the target reflecting both positives and complaints.
Food and Beverage
9
Strong positive: multiple guests praised the breakfast (described as excellent and very full), with several explicit positive comments about the morning food offering.
Overall Experience
8
Mixed-to-positive overall: many guests reported enjoyable stays, praising staff, breakfast and beds, while a number of serious negatives (dirty rooms, pool closed, unexpected fees, and room damage) impacted others. The aggregated overall sentiment centers on an 8.0 rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:51

Property Description

Soothing Nature-Filled Environment: The Sleep Inn & Suites in Lubbock offers guests a tranquil stay just off Loop 289, surrounded by a calming natural setting.

Convenient Amenities: Enjoy a range of amenities at our hotel, including a Free Morning Medley Hot Breakfast, Free high-speed Internet, and an Indoor pool and hot tub for relaxation.

Ideal for Business Travelers: Our hotel caters to business needs with a business center equipped with Internet access, fax, copy machine, and 24-hour coffee service.

Experience comfort and convenience at the Sleep Inn & Suites. Book your stay now for a relaxing and enjoyable visit.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

8
Based on 513 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
N
norma • extended_group • us
5
2026-08-25 • via Nuitee
K
Kendale • couple • us
10
2026-08-24 • via Nuitee
B
Benji • family_with_children • us
10
2026-08-15 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

The hotel was clean, quiet, and comfortable. Definitely a great value!

2026-08-12 • via Nuitee
G
Gordon • couple • us
7
Pros:

Close to the college and places to eat

Cons:

Was no soap little towles shower made a weird noise at times had to ask for toilet paper and other things

2026-08-11 • via Nuitee
J
JJ • couple • us
4
Pros:

Nothing

Cons:

Everything

2026-08-04 • via Nuitee
W
Wilfredo • couple • us
10
Pros:

Gracias

2026-08-03 • via Nuitee
D
Dulce • family_with_children • us
8
2026-08-02 • via Nuitee
Z
Zachary • solo_traveller • us
6
2026-07-24 • via Nuitee
G
Gary • solo_traveller • us
9
Pros:

Excellent value . Good breakfast. Excellent staff.

2026-07-22 • via Nuitee
O
Octavia • solo_traveller • us
1
2026-07-21 • via Nuitee
H
Hart • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Mendoza • couple • us
10
I had an awesome stay
Pros:

Very clean and staff was very friendly

Cons:

Pool and hot tub very clean also a very good breakfast in the morning

2026-07-19 • via Nuitee
H
Hepp • solo_traveller • us
9
Pros:

Everything

Cons:

Nothing

2026-07-14 • via Nuitee
J
Jenair • couple • us
10
2026-07-08 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-07-06 • via Nuitee
B
Bobbi • couple • us
7
The stay was good, the price high for the difficulty’s with the room and check in
Pros:

The property location was close to the interstate with easy access on and off the interstate

Cons:

When we arrived, the room wasn’t ready, the carpets and chairs were wet from cleaning and there was a strong chemical smell in the room. There was a hole on the back side of the bathroom door from either a kick or hit with a heavy edge.

2026-06-25 • via Nuitee
R
roberson • solo_traveller • us
9
Pros:

Nice people

Cons:

Pool closed

2026-06-20 • via Nuitee
V
Vanessa • couple • us
10
Pros:

Friendly staff hotel was very clean and smelled so fresh most definitely will stay here again!!

2026-06-17 • via Nuitee
S
Steven • couple • us
8
Staff AC where great but the only down fall was the elevator
Pros:

The staff was very professional and nice BUT most of all the AC worker very good nice and cold

Cons:

Elevator

2026-06-15 • via Nuitee