Sleep Inn & Suites Lubbock West

Hotels
•
Sleep Inn
6.5 (318 reviews)
5816 34th Street , Lubbock , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Heated pool
Indoor pool

Review Highlights

Pros:
Comfortable beds
Friendly, helpful staff
Good/very good breakfast
Convenient location (close to college/interstate)
Easy parking
Good room size in some units
Cons:
Hair on toilet and floors; pet hair in rooms
Mold, rust, and dirty carpets reported
Broken or missing remotes and TV issues
Pool/hot tub sometimes closed or inconsistent
Vending and ice machines not working
Unexpected deposit/fee and perceived poor value in some cases
Room maintenance issues (holes in door, worn furnishings)
Housekeeping/room not ready on arrival; supply shortages (soap, towels, toilet paper)

Categories

Cleanliness
4.5
Multiple reviews report hair on toilet and floors, mold and rust in bathrooms, very dirty carpets in places; a few guests found rooms very clean, but cleanliness is inconsistent and generally below average.
Service
8.5
Most mentions praise friendly, helpful front desk and housekeeping staff; isolated reports of rudeness at check-in and poor assistance, but service is a relative strength overall.
Location
7.5
Frequently noted as convenient—close to the college and near the interstate with easy access and parking; location is a clear positive.
Room Quality
5.5
Mixed reports: comfortable beds and good room size cited, but common complaints include pet hair, mold, holes/damage to doors, non-working remotes, wet carpets and worn furnishings.
Amenities
6
Breakfast is often good, but several amenities had problems—pool/hot tub closures or mixed cleanliness reports, broken vending and ice machines, occasional fridge issues.
Value for Money
6
Opinions vary: some guests call it excellent value; others felt it was overpriced given cleanliness and maintenance problems and cited unexpected deposits/fees.
Food and Beverage
7
Multiple guests compliment the breakfast as good or very good; no major negative mentions of food quality, though some supply/amenity shortages were reported.
Overall Experience
7
Overall mixed: many positive stays with good staff and value, but recurring cleanliness and maintenance issues produce a generally mixed impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Soothing Nature-Filled Environment: The Sleep Inn & Suites in Lubbock offers guests a tranquil stay just off Loop 289, surrounded by a calming natural setting.

Convenient Amenities: Enjoy a range of amenities at our hotel, including a Free Morning Medley Hot Breakfast, Free high-speed Internet, and an Indoor pool and hot tub for relaxation.

Ideal for Business Travelers: Our hotel caters to business needs with a business center equipped with Internet access, fax, copy machine, and 24-hour coffee service.

Experience comfort and convenience at the Sleep Inn & Suites. Book your stay now for a relaxing and enjoyable visit.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

6.5
Based on 318 reviews
Cleanliness: 4.5
Service: 8.5
Location: 7.5
Room Quality: 5.5
Amenities: 6
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
A
Armstrong • family_with_children • us
1
2026-11-02 • via Nuitee
J
James • family_with_children • us
7
Pros:

Very good breakfast
Nice pool with comfortable a/c use
Comfortable room and bedding
Well lite self parking

Cons:

Worn , dirty hall carpet
Non working hot tub

2026-11-01 • via Nuitee
J
Jeff • couple • us
4
Unfair
Pros:

The bed was comfortable

Cons:

There was hair on the toilet seat, more than one. I had to clean it before using it. The shower was not scrubbed and the floor had not been swept. There was hair on the floor. This was noticed right as I entthe room.
The elevator was not clean either.

2026-10-26 • via Nuitee
R
Rivera • solo_traveller • us
10
2026-10-24 • via Nuitee
L
Leticia • couple • us
1
The worst night of my life never again will I waste my time
Pros:

I was not given the room. I reserved with a hot tub and I went down and told the hostess that the TV and remote wasn’t working. She says to push the button buttons on the TV. Well that’s why the TV didn’t work. It turned up the volume, but the channel did not change. Neither did it work on the remote just the volume so no I will never again go back to that place. She was rude to me. It was a waste of time and a waste of money so down with the drain for the $250 that I spent.

Cons:

Everything was a waste of money for one thing you need to put on the ad that you have to have $100 deposit if paid in cash or with a card because I was not told that till I got there

2026-10-23 • via Nuitee
R
Rudy • solo_traveller • us
1
Pros:

Everything but the staff

Cons:

Attitude and was told prices were different and asked for late checkout...but was told different

2026-10-10 • via Nuitee
E
Erika • solo_traveller • us
8
2026-10-09 • via Nuitee
M
Myron • couple • us
4
Overall, just ok! I don't plan on recommending, but I also don't plan on bad mouthing the property.
Pros:

The staff was friendly and accommodating. The lobby smelled fresh and clean (which is what had my hopes up for my room). Parking was really easy to maneuver, especially, since I have a large vehicle.

Cons:

There was mold and rust in the bathroom. The dresser drawers would stay closed. Most importantly, we were told there were no pets. Yet we discovered pet hair in multiple places in our room. Finally, the door has a significant gap that could easily allow large rodents, bugs, etc.

2026-10-08 • via Nuitee
A
Averie • couple • us
1
2026-10-07 • via Nuitee
H
Harcom • family_with_children • us
3
Just Don't
Pros:

The bed was comfortable

Cons:

The staff was not helpful. The room had issues, like you had to ask for a remote and was not told that when checking in. Then the remote did not work on TV. The fridge had issues and had a puddle of water in the bottom and a nasty towel in it to collect the water. Carpet are in not so great shape.

2026-09-08 • via Nuitee
R
Raymond • solo_traveller • us
7
Pros:

Price. Room size. Bed comfort.

Cons:

Building seems a bit worn. No tissues in bath room.

2026-09-06 • via Nuitee
Q
Quentin • couple • us
8
Good overall stay
Pros:

Close to College

Cons:

Old

2026-09-02 • via Nuitee
L
Luna • solo_traveller • us
8
Pros:

Front desk staff very helpful and courteous excellent service from cleaning lady's

Cons:

Carpets extremely dirty vending and ice machines did not work

2026-09-02 • via Nuitee
T
Terrence • solo_traveller • us
10
2026-09-01 • via Nuitee
N
norma • extended_group • us
5
2026-08-25 • via Nuitee
K
Kendale • couple • us
10
2026-08-24 • via Nuitee
B
Benji • family_with_children • us
10
2026-08-15 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

The hotel was clean, quiet, and comfortable. Definitely a great value!

2026-08-12 • via Nuitee
G
Gordon • couple • us
7
Pros:

Close to the college and places to eat

Cons:

Was no soap little towles shower made a weird noise at times had to ask for toilet paper and other things

2026-08-11 • via Nuitee
J
JJ • couple • us
4
Pros:

Nothing

Cons:

Everything

2026-08-04 • via Nuitee