Facilities

Free breakfast
Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
Free bicycles on site
Fireplace in lobby
Books
Health club
See all facilities

Review Highlights

Pros:
Beautiful setting
Hospitable staff
Delicious food
Fantastic spa

Categories

Cleanliness
9.1
Standard quality for this hotel tier.
Service
10
The staff are extremely hospitable.
Location
9.6
The property is in the most beautiful setting with gorgeous views.
Room Quality
9.1
Standard quality for this hotel tier.
Amenities
9.1
The spa was fantastic.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9.6
The food is so tasty and healthy too!
Overall Experience
9.6
Fantastic experience with best massages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:01

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa.

Recreational Paradise
Enjoy 3 outdoor pools, a health club, and a sauna for leisure and relaxation.

Gastronomic Delights
Dine at 2 on-site restaurants, unwind at the bar/lounge, and savor a daily complimentary breakfast.

Relax at Sante Wellness Retreat & Spa in Paarl. Book now for a serene escape next to a golf course.

Important information:

  • The seasonal pool will be open from September to May.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.4
Based on 38 reviews
Cleanliness: 9.1
Service: 10
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 9.6
Overall Experience: 9.6
I
Iana • couple • ru
8
Pros:

Breakfast was fantastic

Cons:

We were on NY night in Sante
And there was nothing special
There was no music or any entertainment
The dinner was too early
It was strange
Because the hotel is small, you don’t see any people

2026-03-24 • via Nuitee
E
esmeingers • Couples • Liverpool, Merseyside, England
10
Superb. Relative to other hotels of this standard, great value.
Pros:

Superb. Clean, impressive decor and clean healthy but tasty food..

2026-03-19 • via Tripadvisor
N
Nkululeko Dominique • couple • za
9
2026-03-14 • via Nuitee
W
Werner • couple • de
8
Ein Wellness Hotel, dass man bei einem Südafrika Urlaub als 1.Station zum Stressabau buchen kann
Pros:

Ein Wellness Hotel, dass wir bei jedem Südafrika Urlaub zum Stressabau für die 1. Woche buchen.
Wir schätzen die sehr gesunde Ernährung und nutzen verschiedene Anwendungen.

Cons:

Leider sind die Zimmer und die Einrichtungen etwas in die Jahre gekommen. Es würde ihnen eine komplette Überarbeitung gut zu Gesicht stehen. Funktionen wie Toilettenspülung, Föhn funktionieren nicht immer. Stromanschlüsse nicht für Europäer geeignet.

2026-03-05 • via Nuitee
M
Michel • couple • ch
9
superbe endroit a decouvrir absolument
Pros:

Endroit magnifique et un service des plus pros . Personnel tres gentil et dispo ! Les installations sont superbes et tres propres.

2026-01-23 • via Nuitee
I
Ian • couple • es
7
Would not return due to lack of other guests and the location, having to drive a long way on dirt ro
Pros:

The Spa and facilities were great

Cons:

Lack of other guests. Had Dinner in the dining room on our own.

2026-01-22 • via Nuitee
S
Stefan • couple • de
1
Not recommended. It's all about money there.
Pros:

Literally nothing

Cons:

In my opinion, my experience with this retreat was extremely disappointing and far below what I would expect from a property presenting itself as a high-end or luxury retreat.

2025-12-29 • via Nuitee
X
X6053VQstefanl • Couples
2
⭐☆☆☆☆ Very unprofessional – misleading practices. Stay away.
Pros:

This was one of the most disappointing and unprofessional hotel experiences I have had.

I contacted the hotel before my arrival to request a date change. No one answered the phone, despite repeated attempts. When I followed up by email, I only received a response on the actual day of arrival, conveniently claiming that the request was now “too last minute.” This feels deliberate and dishonest.

Booking.com advised me to call the hotel directly — which was impossible because no one ever picked up the phone. Only afterward did I receive a templated, overly polite response that completely ignored the facts and the hotel’s responsibility.

The communication style is misleading and manipulative: lots of empty courtesy phrases, zero accountability, zero willingness to resolve the situation. The tone suggests care and understanding, but the actions show the exact opposite.

For a hotel that claims to be 5-star, this behavior is unacceptable. It felt more like a strategy to enforce cancellation fees than a genuine hospitality business.

Special mention: the handling by Duty Manager Venantheo Petersen was very shady and untrustworthy. Polite wording on the surface, but clearly avoiding responsibility and providing no real solution.

I strongly advise travelers to stay away unless you are willing to lose your money if anything goes wrong. There are far more honest and professional places to stay in South Africa.

2025-12-26 • via Tripadvisor
S
Samantha • couple • za
10
Pros:

Staff was very helpful and welcoming

2025-12-23 • via Nuitee
M
Munyaradzi • couple • za
10
It was great
Pros:

Pools rooms

Cons:

Super healthy food lol

2025-12-22 • via Nuitee
N
Natalie • couple • za
9
Lovely hotel with great staff and excellent spa.
Pros:

Gorgeous property on beautiful grounds. Very clean and well maintained. Excellent attentive staff.

Cons:

The food was really lacking. Think it the health focus but really few options.

2025-12-17 • via Nuitee
J
Julie • couple • ch
8
Perfect end to our holiday after indulging in the winelands. The anti-inflammatory food was tasty. We rested, worked o
Pros:

The rooms are large and well appointed. The property is gorgeous and well furnished. Food very good and staff excellent. Gym very good with reformers

Cons:

80s pop music blaring in the dining room. It’s a retreat no need for this distraction,

2025-12-11 • via Nuitee
K
Karen • couple • gb
10
Wonderful Retreat to relax
Pros:

Wow, exceptionally beautiful place to stay with calm, serene surroundings. The Staff were amazing, so kind, helpful, friendly it felt like we lived there. Superb comfort. The Spa was lovely and setting again just superb. The food was very well made and presented, very healthy. Nice gym. A superb holiday.

Cons:

We loved everything about the place

2025-11-22 • via Nuitee
A
Ala • couple • za
10
A perfect escape for body&soul, with culinary pleasure ,the kindest, staff you could wish for.
Pros:

We spent two days at the hotel during my birthday, and it was an absolute delight!
One of the highlights was the food , the breakfasts were simply exceptional.

At first glance, everything looked healthy and well-balanced: fresh seasonal fruits,
homemade yoghurts, nutritious grains, freshly squeezed juices,
and warm dishes made with perfectly selected ingredients.
The coffee was aromatic, the presentation was thoughtful,
and the overall experience was both aesthetically pleasing and delicious.
It felt like more than just a meal
it was part of the overall wellness journey.
Although we didn’t try lunch, as we spent most of the time in the spa, pool, and sauna,
the breakfasts alone left a lasting culinary impression.
You can tell the kitchen is designed with care for both health and enjoyment.

We would also like to express our sincere gratitude to the staff
every team member was kind, calm, and genuinely welcoming.
Their quiet professionalism and warm smiles made us
feel completely relaxed and cared for throughout our stay.

Cons:

There was honestly nothing we didn’t like — everything from the food to the atmosphere was flawless. Even during the winter, the stay felt warm and soulful.

2025-07-31 • via Nuitee
G
Gaurav • partner
10
Pros:

This was our second visit. The property is in the most beautiful setting with gorgeous views. The staff are extremely hospitable. The food is so tasty and healthy too! The spa was fantastic and the massages we got were some of the best we ever had. 10/10

2025-07-27 • via Nuitee
G
Graham • young couple • gb
9
we celebrated our anniversary here - can't think of anywhere better!
Pros:

what did we like? everything! we were upgraded to a suite - it was so lovely. the furnishings were comfortable and tasteful. the bed was amazing. all the staff were so friendly, the neighbouring (walking distance) winery is great for a tasting. we had a half day spa treatment was fantastic as was relaxing in the library in the evening. all the food we had was delicious. we enjoyed the bike rides too!

2025-05-25 • via Nuitee
J
Janet • review category business travellers • gb
10
Exceptional
2025-04-18 • via Nuitee
S
Sadie • with friends • gb
10
Exceptional
2025-04-11 • via Nuitee
J
Johan • review category business travellers • za
10
Exceptional
2025-04-05 • via Nuitee
L
Louise • review category business travellers • za
10
Exceptional
2025-03-24 • via Nuitee