ibis Kyiv City Center

Hotels
•
ibis
8.8 (2128 reviews)
Taras Shevchenko Boulevard 25 , Kyiv , UA
+380 44 591 2222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Excellent breakfast
Convenient location
Cozy, well-thought-out rooms
24-hour reception
Pleasant restaurant/food service
Cons:
Rooms sometimes very cold
Intermittent lack of hot water
Morning renovation noise / refusal to postpone noisy work
Missing in-room items (no trash bags/bin, limited slippers/shoehorn)
Shower water leaking onto the floor
A few instances of staff not keeping service promises
Perceived price-quality mismatch by some guests

Categories

Cleanliness
9.2
Multiple guests explicitly mention that rooms are clean and tidy; overall housekeeping is praised despite a few missing in-room items (trash bags).
Service
9.1
Staff are frequently described as friendly, polite and willing to help (brought a heater on request, attentive restaurant/reception), though there are a few complaints about not honoring guest requests (refusing to postpone noisy repairs) which slightly temper the score.
Location
9.4
Location is repeatedly praised as convenient and a strong positive in many reviews.
Room Quality
7.6
Rooms are described as cozy and neat by several guests, but there are concrete issues: some rooms were very cold, missing basic items (no trash bin, only one pair of slippers/shoehorn absence) and shower water leaking onto the floor, so room quality is mixed and below other categories.
Amenities
8.3
Breakfast and restaurant service are praised and a heater was provided on request, but there are amenity problems noted (no hot water for prolonged periods, missing trash bags/bin, limited in-room accessories), producing a mixed but overall positive score.
Value for Money
8.7
Several guests explicitly state that price-to-quality matches or is fair, though at least one guest felt price did not match quality—overall sentiment leans positive.
Food and Beverage
9.3
Breakfasts and the small on-site restaurant receive strong praise for quality and service across multiple reviews.
Overall Experience
8.8
Overall impression is positive with many glowing comments about comfort, cleanliness, staff hospitality and breakfast; a few operational issues (cold rooms, hot water outages, noisy repairs) moderate the overall score to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location near Attractions
Located just a short walk from Kiev Botanical Gardens and Universitet Metro Station, ibis Kyiv City Center offers easy access to popular landmarks.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi. The hotel also provides toiletries and a hairdryer in each bathroom for your convenience.

Dining Options
Indulge in a variety of breakfast dishes at the hotel's restaurant featuring European cuisine. Additionally, unwind at the 24-hour bar with a selection of cocktails and light snacks.

Ready to experience the vibrant city of Kiev? Book your stay at ibis Kyiv City Center now!

Important information:

Please note that early check-in is possible for an extra fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBP

Location

Guest Reviews

8.8
Based on 2128 reviews
Cleanliness: 9.2
Service: 9.1
Location: 9.4
Room Quality: 7.6
Amenities: 8.3
Value for Money: 8.7
Food and Beverage: 9.3
Overall Experience: 8.8
F
Fedorenko • couple • ua
7
Pros:

Не одноразово там відпочиваю, все чисто та охайно

Cons:

Дуже холодно в номері

2026-10-31 • via Nuitee
A
Andrii • extended_group • ua
8
2026-10-30 • via Nuitee
вікторія • extended_group • ua
10
Pros:

I liked my man in the bed

2026-10-27 • via Nuitee
T
Taras • couple • ua
9
2026-10-26 • via Nuitee
A
Anna1UA • solo_traveller • ua
9
2026-10-26 • via Nuitee
Дар'я • solo_traveller • ua
8
2026-10-26 • via Nuitee
V
Viktoriia • family_with_children • ua
10
2026-10-25 • via Nuitee
K
Kovalova • family_with_children • ua
10
2026-10-25 • via Nuitee
Олексій • solo_traveller • ua
10
2026-10-23 • via Nuitee
A
Anna • solo_traveller • ua
10
2026-10-20 • via Nuitee
Надiя • couple • ua
8
Соотношение цена - качество вполне совпадает, для целей краткосрочно пребывания подходит хорошо
Pros:

Персонал вежливый и готов решить возникший вопрос, в номере чисто, свет, вода есть не смотря на тревоги.

Cons:

Претензий нет.

2026-10-19 • via Nuitee
Станіслав • family_with_children • ua
10
2026-10-19 • via Nuitee
V
VOLODYMYR • solo_traveller • ua
10
Загальне враження - добре.
Pros:

Усе добре

2026-10-18 • via Nuitee
O
Oleksandr • couple • ua
9
Pros:

Остались исключительно приятные впечатления от отеля!
Отличное место, где всё продумано для комфорта гостей. Номера чистые, аккуратные и уютные, персонал - просто душки! По моей просьбе принесли обогреватель, хотя в номере и так было тепло, и он в итоге даже не понадобился. Но сам факт такой заботы очень приятен!

Отдельно хочется отметить ресторанчик: приветливый, внимательный и обходительный персонал, приятная атмосфера и отличное отношение к гостям.

Всё на высшем уровне - от чистоты в номере до искреннего гостеприимства. Спасибо команде отеля за отличный сервис и прекрасное настроение! С удовольствием остановлюсь здесь снова и однозначно рекомендую!

2026-10-17 • via Nuitee
A
Alexandra • solo_traveller • ua
9
2026-10-13 • via Nuitee
K
Kovalova • family_with_children • ua
10
2026-10-12 • via Nuitee
Y
Yulia • couple • ua
10
2026-10-12 • via Nuitee
P
Polina • extended_group • ua
8
2026-10-12 • via Nuitee
M
Maryna • solo_traveller • ua
10
2026-10-12 • via Nuitee
Тарас • couple • ua
4
2026-10-10 • via Nuitee