Hotel Trusty Nagoya Shirakawa

Hotels
8.6 (1899 reviews)
Naka-ku Sakae 2-7-13 , Nagoya , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Spacious rooms
Great value for money
Cons:
Cleanliness issues reported
Limited food options
Elevator access problems

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness issues with dust and leftover snacks in rooms.
Service
9.1
Friendly and helpful staff consistently praised across multiple reviews.
Location
8.6
Conveniently located near Nagoya station and shopping areas.
Room Quality
8.6
Rooms are spacious and comfortable with good amenities.
Amenities
8.6
Hotel offers good amenities including laundry facilities and coffee makers.
Value for Money
9.1
Excellent value for the quality of stay and comfort.
Food and Beverage
8.1
Breakfast options were limited to Bento boxes which might be culturally specific.
Overall Experience
8.6
A comfortable stay with good service and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Convenient Location and Modern Amenities
Hotel Trusty Nagoya Shirakawa offers a prime location just 2 km from JR Nagoya Station, situated above a shopping mall. Enjoy air-conditioned rooms with free WiFi, a fridge, and satellite TV. Unwind at the body care center or rent mirroring devices from the 24-hour reception.

Diverse Dining Options and Relaxation Facilities
Indulge in Western cuisine at Rose Room or savor Japanese delicacies at Takumi. After a day of exploring, unwind at the bar lounge or tea room. Guests can also visit the hair salon for a new look or utilize the coin-operated launderette.

Proximity to Major Attractions
With Fushimi Subway Station just a 5-minute walk away, exploring Nagoya is convenient. Visit Nagoya Castle within a 10-minute drive or shop at the nearby Sakae area. Book your stay now at Hotel Trusty Nagoya Shirakawa for a memorable experience.

Important information:

Vehicle size limit for on-site parking: height: 62 in, width: 69 in, length: 187 in

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1899 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 8.6
H
Haruo • solo_traveller • jp
8
Pros:

フロントスタッフの対応が良かったです。

Cons:

立地場所が表通りから奥までいる為、探し辛いです。

2026-05-09 • via Nuitee
C
Carolyn • couple • ph
8
comfy stay
Pros:

quiet location

Cons:

room was a bit compact

2026-05-09 • via Nuitee
B
Bang cheng • couple • tw
10
服務人員優秀，飯店位置絕佳
Pros:

房間夠大

Cons:

電視不是智慧型電視

2026-05-09 • via Nuitee
M
M asayuki • couple • jp
9
2026-05-07 • via Nuitee
X
Xanthe • solo_traveller • gb
9
2026-05-07 • via Nuitee
C
Carolyn • couple • ph
9
comfy stay
Pros:

location; located in a quiet place but accessible to shops

Cons:

none

2026-05-06 • via Nuitee
S
SHINOHARA • family_with_children • jp
8
2026-05-06 • via Nuitee
A
Anver • couple • au
9
Would recommend!
Pros:

Great hotel, spacious rooms and very good location!

Cons:

Nothing

2026-05-06 • via Nuitee
Y
yaqiong • couple • cn
9
2026-05-05 • via Nuitee
S
SHAO-KAI • solo_traveller • tw
8
Pros:

房間夠寬敞

Cons:

浴缸有點小

2026-05-03 • via Nuitee
E
Eric • solo_traveller • de
10
Pros:

Super Preisleistungsverhältnis. Extrem gute Lage um Abends aber auch Tagsüber etwas zu unternehmen. Super Ausstattung und geräumige Zimmer. Würde das Hotel sofort wieder buchen.

2026-05-02 • via Nuitee
E
Elena • extended_group • gb
9
Overall, this is a lovely contemporaneous hotel offering everything you need for an enjoyable stay
Pros:

Hotel is very conveniently located in front of Niki Station and 10min walk from Niki Castle. Contemporary and eco friendly, the hotel offers everything we needed - the king bed was ultra comfortable , and we really liked the amazing bathroom facility. We enjoyed relaxing ambient atmosphere in the lobby and common areas.

Cons:

Rooms are tight if you have large suitcases , opening them on the floor restricts access to one side of the bed. Also we’d love to have extra hand towels in addition to the thin face cloths.

2026-05-02 • via Nuitee
Y
yaqiong • couple • cn
9
2026-05-02 • via Nuitee
T
TATSUYA • solo_traveller • jp
8
立地、部屋の清潔感など全体的に満足です
Pros:

客室内の清潔感がとてもよかった。
シャワーヘッドでの水流の調節が細かくできたのが良かった。

Cons:

コインランドリーのフロアに両替機を置いてほしい。

2026-05-01 • via Nuitee
吳 • extended_group • tw
10
2026-05-01 • via Nuitee
C
Cristian • couple • au
10
2026-04-30 • via Nuitee
X
Xuyun • couple • cn
10
well located，everything amazing
Pros:

excellent

Cons:

nothing

2026-04-30 • via Nuitee
Y
Yin Long • couple • hk
8
2026-04-30 • via Nuitee
I
ilja • couple • ch
10
2026-04-27 • via Nuitee
A
Andy • couple • au
8
Overall a good a good stay, in a fun city with plenty to see.
Pros:

Large room, plenty of space.

Cons:

Quite a bit of distance from train station

2026-04-27 • via Nuitee