Hotel Trusty Nagoya Shirakawa

Hotels
8.6 (1820 reviews)
Naka-ku Sakae 2-7-13 , Nagoya , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Spacious rooms
Great value for money
Cons:
Cleanliness issues reported
Limited food options
Elevator access problems

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness issues with dust and leftover snacks in rooms.
Service
9.1
Friendly and helpful staff consistently praised across multiple reviews.
Location
8.6
Conveniently located near Nagoya station and shopping areas.
Room Quality
8.6
Rooms are spacious and comfortable with good amenities.
Amenities
8.6
Hotel offers good amenities including laundry facilities and coffee makers.
Value for Money
9.1
Excellent value for the quality of stay and comfort.
Food and Beverage
8.1
Breakfast options were limited to Bento boxes which might be culturally specific.
Overall Experience
8.6
A comfortable stay with good service and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Convenient Location and Modern Amenities
Hotel Trusty Nagoya Shirakawa offers a prime location just 2 km from JR Nagoya Station, situated above a shopping mall. Enjoy air-conditioned rooms with free WiFi, a fridge, and satellite TV. Unwind at the body care center or rent mirroring devices from the 24-hour reception.

Diverse Dining Options and Relaxation Facilities
Indulge in Western cuisine at Rose Room or savor Japanese delicacies at Takumi. After a day of exploring, unwind at the bar lounge or tea room. Guests can also visit the hair salon for a new look or utilize the coin-operated launderette.

Proximity to Major Attractions
With Fushimi Subway Station just a 5-minute walk away, exploring Nagoya is convenient. Visit Nagoya Castle within a 10-minute drive or shop at the nearby Sakae area. Book your stay now at Hotel Trusty Nagoya Shirakawa for a memorable experience.

Important information:

Vehicle size limit for on-site parking: height: 62 in, width: 69 in, length: 187 in

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1820 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 8.6
彥澄 • couple • tw
9
Pros:

離逛街和美食的距離很近

2026-03-21 • via Nuitee
R
Robin • extended_group • de
10
2026-03-20 • via Nuitee
S
Sandro • extended_group • ch
9
Mitten in Nagoya
Pros:

Tolle Lage, anständig grosses Zimmer und sehr gutes Preis-/Leistungsferhältnis

2026-03-20 • via Nuitee
J
Junsei • couple • jp
9
2026-03-19 • via Nuitee
N
Nattarat • family_with_children • th
10
2026-03-19 • via Nuitee
P
PHILIPPE • couple • fr
8
Pros:

The staff was very helpful, allowing us to drop luggage ahead of the schedule, and delivering them in the room.
Fine district

2026-03-19 • via Nuitee
M
Mauro Alfonso • family_with_children • ch
6
Cons:

Frühstück war leider nur eine Box zum mitnehmen oder im Zimmer zu geniessen. Etwas eng im Zimmer.

2026-03-19 • via Nuitee
K
KENGl • family_with_children • jp
6
Pros:

受け付けの、女性のスタッフが良かった

2026-03-18 • via Nuitee
Y
Ya Chin • extended_group • tw
8
飯店內沒有餐廳，但樓下有一間咖啡廳，可以點早餐或是一般餐點。退房時跟櫃檯說一聲，手扶梯可往下。
Pros:

1、床好睡
2、燈光適中（沒有想像中的暗）
3、雖然沒有打掃房間，但備品每天都會放在門口（而且很齊全，連睡衣每天都會給一套）
4、服務生都很親切
5、浴巾舒適（柔軟乾淨）
6、7樓有提供冰塊、微波爐
7、離伏見站很近（飯店下來左轉直走約4-5分鐘），一下樓就很多早餐店，隨便一家都好吃。
8、飯店附近走路10分鐘有一間若宮八幡社，裡面有可愛的達摩籤詩。

Cons:

因為每天的備品有一些不需要的，所以有一天只拿浴巾跟牙刷，忘了拿瓶裝水，晚上下去櫃檯問，櫃檯沒有提供瓶裝水。但還好飯店樓下的右左邊，各有一間7-11跟全家。

2026-03-18 • via Nuitee
N
Neterro • couple • tw
7
Pros:

地點便利

Cons:

可惜沒有自助式早餐

2026-03-15 • via Nuitee
H
Haci • couple • tr
7
2026-03-14 • via Nuitee
M
Metha • solo_traveller • jp
1
2026-03-13 • via Nuitee
E
Emily • couple • us
10
Pros:

Este fue uno de mis hoteles favoritos en Japón, el personal era encantador, nos apoyaron con todo, super amables siempre.
La habitación fue la más amplia del viaje, muy cómoda, tenía hasta rizador de cabello, todo muy lindo.
la ubicación también estuvo fenomenal.

2026-03-13 • via Nuitee
M
Marcellino • solo_traveller • au
10
2026-03-13 • via Nuitee
C
Chih Chung • family_with_children • tw
9
整體不錯，已經入住兩次了。
Pros:

地點位置不錯，Toyota rent a car白川店就在隔壁一條街，走路2分鐘左右，租車還車都超方便，離車站計程車大概落在1200-1500日幣

Cons:

沒有到不滿意，小缺點就是飯店櫃檯在二樓，一樓到二樓只有一個單向手扶梯，而且是比較窄的手扶梯，沒有電梯到二樓，退房時是可以請櫃檯調整手扶梯設定變成往下到一樓，就是小小不方便。

2026-03-13 • via Nuitee
D
Deano • couple • au
10
2026-03-10 • via Nuitee
M
Mary jane • family_with_children • ph
10
2026-03-10 • via Nuitee
A
Anna • extended_group • us
9
Pros:

It was exactly as the picture. No guessing.

Cons:

Have to pay for the movie.

2026-03-07 • via Nuitee
H
HARUNA • couple • jp
10
最高でした
Pros:

ホテルで２泊以上すると体に不調（低血圧、喉や鼻の不調、頭痛）が出てしまう体質で、今回はそうならないように広い部屋と広いベッドのホテルを探していました。このホテルは、広い部屋でベットをクイーンサイズまでグレードアップしても比較的安く、とても過ごしやすかったです。加湿器や空気清浄機もあり、ドライヤーやヘアアイロンも良いもので、アンケートに答えるとチェックアウトが1時間延長、私の場合は13時でした。喉の薬は多少飲みましたが、部屋の乾燥も酷くなく元気に２泊させて頂き大満足です。

Cons:

自販機が最上階に一つしかなく、水とお茶が売り切れでした。事前に持ち込むか、すぐ近くにコンビニがあるのでそこまで買いに行かないとダメです。

2026-03-07 • via Nuitee
S
Sarah • extended_group • kw
10
2026-03-06 • via Nuitee