Hotel Trusty Nagoya Shirakawa

Hotels
8.6 (1820 reviews)
Naka-ku Sakae 2-7-13 , Nagoya , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Spacious rooms
Great value for money
Cons:
Cleanliness issues reported
Limited food options
Elevator access problems

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness issues with dust and leftover snacks in rooms.
Service
9.1
Friendly and helpful staff consistently praised across multiple reviews.
Location
8.6
Conveniently located near Nagoya station and shopping areas.
Room Quality
8.6
Rooms are spacious and comfortable with good amenities.
Amenities
8.6
Hotel offers good amenities including laundry facilities and coffee makers.
Value for Money
9.1
Excellent value for the quality of stay and comfort.
Food and Beverage
8.1
Breakfast options were limited to Bento boxes which might be culturally specific.
Overall Experience
8.6
A comfortable stay with good service and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Convenient Location and Modern Amenities
Hotel Trusty Nagoya Shirakawa offers a prime location just 2 km from JR Nagoya Station, situated above a shopping mall. Enjoy air-conditioned rooms with free WiFi, a fridge, and satellite TV. Unwind at the body care center or rent mirroring devices from the 24-hour reception.

Diverse Dining Options and Relaxation Facilities
Indulge in Western cuisine at Rose Room or savor Japanese delicacies at Takumi. After a day of exploring, unwind at the bar lounge or tea room. Guests can also visit the hair salon for a new look or utilize the coin-operated launderette.

Proximity to Major Attractions
With Fushimi Subway Station just a 5-minute walk away, exploring Nagoya is convenient. Visit Nagoya Castle within a 10-minute drive or shop at the nearby Sakae area. Book your stay now at Hotel Trusty Nagoya Shirakawa for a memorable experience.

Important information:

Vehicle size limit for on-site parking: height: 62 in, width: 69 in, length: 187 in

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1820 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 8.6
J
Jorina • family_with_children • nl
8
GOED!!
Pros:

Kamers waren meer dan goed, na een lange dag ben je blij met een goed bed nou die hadden ze hier was TOP ook het ontbijt s'morgens was compleet en goed

2026-04-10 • via Nuitee
松田 • couple • jp
7
2026-04-10 • via Nuitee
K
KIYOMI • couple • jp
8
Pros:

グレードアップしていただいて嬉しかった。
部屋が広くて綺麗で過ごしやすかった。

Cons:

特にない

2026-04-10 • via Nuitee
濬騰 • couple • tw
10
2026-04-10 • via Nuitee
T
Tomoko • family_with_children • jp
8
Pros:

静かで大通りから少し外れていたのも良かったです。ロビー横の昭和感のある喫茶店も個人的にはとても気に入りました。部屋も綺麗で快適でした。

Cons:

バスタブの排水がとにかく悪く、頭や身体を洗ったあとのお湯が中々流れていかず、湯船にお湯を溜めたかったけど諦めました。

2026-04-10 • via Nuitee
あいす • family_with_children • jp
7
2026-04-10 • via Nuitee
L
Lara • couple • fr
10
2026-04-09 • via Nuitee
S
Sean • family_with_children • id
7
2026-04-09 • via Nuitee
E
EMI • solo_traveller • jp
10
2026-04-09 • via Nuitee
K
Kaori • family_with_children • jp
8
2026-04-07 • via Nuitee
M
Miguel Angel • couple • pe
8
Un par de noches en Nagoya.
Pros:

La ubicación

Cons:

No brindaban la opción de desayuno, indicaron que teníamos que reservar con una anticipación por lo menos de 48 horas antes.

2026-04-06 • via Nuitee
R
Renato • couple • it
7
2026-04-06 • via Nuitee
S
Sharlen • family_with_children • de
7
Pros:

The staff was excellent and the location was great

Cons:

The rooms had some dirt spots. Also, our room was right about the dance studio and there was loud music until 22:30

2026-04-05 • via Nuitee
N
Nima • family_with_children • se
10
2026-04-02 • via Nuitee
G
Gary • extended_group • gb
9
Very good stay in convenient location
Pros:

Location , room size good, clean, water replenished daily. Clothes washing facilities.

Cons:

Nothing

2026-04-02 • via Nuitee
M
Maeda • family_with_children • jp
8
2026-04-01 • via Nuitee
楊昀儒 • family_with_children • tw
7
2026-03-31 • via Nuitee
D
Dardo Jorge • family_with_children • ar
10
Excelente ubicación y atención del personal
Pros:

El personal excelente. Me olvidé el teléfono en un taxi y me ayudaron hasta recuperarlo. Realmente excelente. Y la ubicación perfecta. Cerca de las atracciones y del metro

Cons:

Nada para criticar

2026-03-30 • via Nuitee
致均 • couple • tw
7
Pros:

房間算寬敞，床蠻好睡，附近三大超商步行可到達，名古屋城、榮商圈也都是步行可達的距離，非常方便

Cons:

但第一天晚上不知道為什麼第二個進去洗澡的人水溫不太熱（第二天就沒有這樣的情況了）

2026-03-29 • via Nuitee
H
HSIN HUNG • couple • tw
9
2026-03-29 • via Nuitee