Hotel Hacienda Mazatlán

Hotels
Independent
7.6 (26 reviews)
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100 , Mazatlán , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Elevator
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
Snack bar/deli
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Túnel directo a la playa
Buena ubicación, instalaciones y atención
Está muy bien ubicado y tiene un muy buen servicio

Categories

Cleanliness
6.85
Standard quality for this hotel tier.
Service
8.35
Está muy bien ubicado y tiene un muy buen servicio.
Location
8.35
Buena ubicación, instalaciones y atención.
Room Quality
7.45
Standard quality for this hotel tier.
Amenities
7.45
Standard quality for this hotel tier.
Value for Money
7.45
Standard quality for this hotel tier.
Food and Beverage
7.45
Standard quality for this hotel tier.
Overall Experience
7.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:17

Property Description

Experience the charm of coastal living at Hotel Hacienda Mazatlán, where relaxation meets vibrant local culture.

Unmatched Views
Savor stunning vistas from our spacious terraces, perfect for unwinding after a day of exploring Mazatlán.

Culinary Delights
Indulge in delectable dishes at our onsite restaurant or enjoy the convenience of room service for a cozy in-room dining experience.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of 97 well-appointed guestrooms, each featuring a private balcony and flat-screen TV.

Don't miss your chance to enjoy everything Hotel Hacienda Mazatlán has to offer; book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 26 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.45
Overall Experience: 7.45
R
Regina family
8
Pros:

Túnel directo a la playa 👍

2025-09-05 via Nuitee
J
Juana family
10
Pros:

Buena ubicación, instalaciones y atención

2025-09-01 via Nuitee
J
José Alberto family
10
Pros:

Está muy bien ubicado y tiene un muy buen servicio

2025-07-19 via Nuitee
J
Jiménez Velasco
6
Pros:

El hotel no esta bien cuidafo, en las fotos se ve mejor. Nos encontramosnuna chinche enbuna de las hanitaciones y el personal nos la cambio

2025-07-01 via Nuitee
D
daniela berenice melendez family
8
Pros:

Excelente

2025-06-28 via Nuitee
M
maria abigail family
6
Pros:

La habitación la entregaron hasta las 3pm a pesar de que ya la tuvieran lista, en la playa se rentan las sombrillas y los camastros sin importar que sean del hotel y que uno se está hospedando ahí.

2025-04-25 via Nuitee
C
Candelaria partner
10
Pros:

Venia de un hotel en zona dorada y la vedad el hotel hacienda no le pide nada a esos hoteles aunque solo fue una noche estuvimos muy agusto.

2025-04-12 via Nuitee
A
Ana Lorena family
10
Pros:

Un Hotel muy bien ubicado con una excelente vista!

2025-04-04 via Nuitee
M
Mariely partner
10
Pros:

Muy buen lugar para hospedarse

2025-03-10 via Nuitee
C
César Javier
10
Pros:

Un buen lugar para hospedarse

2025-03-10 via Nuitee
R
Rosanne partner
10
Pros:

Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!

2024-04-09 via Nuitee
F
Francisco family
10
Pros:

Muy buen servicio

2024-03-27 via Nuitee
M
Manuel family
10
Pros:

Buen trato

2024-02-07 via Nuitee
C
Carlos family
8
Pros:

Very nice place to stay

2024-02-03 via Nuitee
A
Andrew
10
Pros:

Msjd

2024-01-25 via Nuitee
V
Viviana family_with_children
6
Pros:

El hotel está en el mero punto del malecon 10/10
Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️

2023-08-05 via Nuitee
Óscar Eduardo
10
Pros:

Buen hospedaje, lo recomiendo en un 90. Perfecta ubicación. Personal amable. Lugar cómodo.

2023-08-04 via Nuitee
L
Laodicea family
8
Pros:

Recomendado bien ubicado,Limpio , personal amable , Chek in Rapidísimo. Sin duda. Volvería a hospedarme en el

2023-07-27 via Nuitee
6
626garyz NONE
6
Carnival Parade Package only So-So
Pros:

We bought tickets to watch the main carnival parade at the Hacienda Hotel. Overall it was just average. There were three rows of chairs (each row with about 100 chairs packed as tightly as possible) with no height separation between the rows, so those who weren't in the front row couldn't really see well. Also of note is the the parade goes down the other side of the avenue from the Hacienda, so with the throng of people, it was really hard to see the dance acts that followed most of the floats.

We lined up at about 12:30 and there probably wasn't more than 20 people in front of us. The hotel came through the line and gave each party as many pieces of paper as each party wanted so that they could put them on the chairs as they went in, in order to "reserve" them. They opened up the seating at 1 PM, and, surprise those twenty people took the entire front row, and any other good spots.

There was a couple of chairs in the front row that didn't have these pieces of paper on them yet, but when we went to sit in them, a woman threw a fit saying they were hers (and she was hurriedly sticking as many pieces of paper as she could on a slew of chairs). After a brief argument, not wanting to create a bigger scene than already had transpired, we went and sat near the end of the second row.

In order to get in and out of these seats to enjoy the open bar or use the restroom, you have to somehow squeeze past almost 50 people. This simply cannot be done without bumping people and moving chairs. They are simply packed in way too tight. This tight seating also became a problem when the person to the left decided to constantly stand up and wave his arms, phone and drink in front of us and others in their seats.

Outside of these issues, virtually all those attending were very polite and tolerant of the conditions. Also, the staff was friendly, restrooms were kept clean, and drinks and food were both good and plentiful.

In all it really wasn't worth it, since you can easily find a spot to put a chair at the edge of the street and be in front for the parade which we have done before. It was good to give this a try, but I really doubt we would do this again at the Hacienda.

2023-02-20 via Tripadvisor
E
evangelina
10
Nos toco tiempo de remodelacion de habitaciones.
Pros:

Excelente

2023-02-02 via Nuitee