The Westin Guadalajara

Hotels
•
Westin
8.8 (234 reviews)
Avenida de las Rosas 2911 , Guadalajara , mx
+52 33 3880 2700

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Limited tourist-friendly amenities
Inconsistent service in dining

Categories

Cleanliness
8.29
Multiple mentions of cleanliness issues, including stained bedding and general expectations not met.
Service
9.46
Staff were described as warm, professional, and accommodating, particularly for special requests.
Location
9.5
Convenient location for events at the Expo, but limited options for tourists nearby.
Room Quality
8.95
Rooms were generally spacious and comfortable, though some maintenance issues were noted.
Amenities
8.48
Some guests felt that the amenities did not meet the expected standards for a five-star rating.
Value for Money
7.94
Concerns expressed about value relative to price and quality offered.
Food and Beverage
8.49
Food quality was praised, though breakfast options were considered a bit lacking.
Overall Experience
9.26
Overall positive sentiment with some criticisms noted, leading to a well-balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:08

Property Description

Luxurious Accommodations
Experience modern, air-conditioned rooms at The Westin Guadalajara with flat-screen TVs, iPod docking stations, and coffee-makers. Enjoy spacious rooms with Wi-Fi access and 24-hour room service for your convenience.

Dining and Relaxation
Indulge in international cuisine at the stylish restaurant or unwind at the lounge bar with a terrace. The hotel offers a fitness centre for your workout needs and massage services for relaxation after a long day of exploring the city.

Convenient Location
Located opposite the Expo Guadalajara Convention Centre in the vibrant Residencias del Bosque district, The Westin Guadalajara is just a short walk from the World Trade Center and a quick drive from Guadalajara Airport. Book now for a luxurious stay in Guadalajara!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

8.8
Based on 234 reviews
Cleanliness: 8.29
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 9.26
G
gil • couple • mx
3
2026-08-29 • via Nuitee
L
LUIS CARLOS • couple • mx
10
GRACIAS
Pros:

UBICACACION EXCELENTE
ALOJAMIENTO DE 10

2026-08-28 • via Nuitee
M
MARGARITA • couple • mx
10
2026-08-26 • via Nuitee
C
Chavez Garza • solo_traveller • mx
9
Ojo aqui
Pros:

La ubicación

Cons:

En el loby se hicieron bolas con un desayuno que ya nos habían cobrado y nos lo quisieron volver a cobrar, tuve que cancelar mi uber al aeropuerto por su error y casi pierdo el vuelo por los tiempos que perdi

2026-08-24 • via Nuitee
L
Linda • solo_traveller • mx
6
This property does not meet standards expected of a Westin property. While the staff was great and the room was nice, I
Pros:

The staff was very helpful, courteous and friendly.

Cons:

The shower was awful. The controls for the handheld and overhead shower were not working properly. Worse was the dirty water! It was brown!! I mentioned it at the front desk and the controls were repaired when I returned, but the water was still brown.
I had friends staying in other rooms and their water was fine.

2026-08-23 • via Nuitee
J
Jacobo • extended_group • mx
10
2026-08-19 • via Nuitee
S
SUSANA • couple • mx
10
2026-08-15 • via Nuitee
M
Miguel Ángel • solo_traveller • es
9
Pros:

Parking gratuito para motocicletas y excelente ubicación para la expo Guadalajara

2026-08-08 • via Nuitee
R
Ricardo • solo_traveller • mx
8
2026-08-06 • via Nuitee
V
vicente gonzalez o • solo_traveller • mx
9
Pros:

enfrente expo guadalajara

2026-07-10 • via Nuitee
I
IULIIA • couple • ru
2
Cons:

Ужасно старый отель, грязный и не ухоженный. Отвратительное постельное белье. Это не Вестин это отель уровня 3 звезды, кроме того за 1400$ за ночь и без завтрака. Это возмутительно

2026-07-06 • via Nuitee
M
Maria • solo_traveller • us
10
Mexican luxury done right
Pros:

Loved how comfortable the rooms were and very spacious. The bathrooms were incredibly luxurious and very clean. The staff were super accommodating and recommended good restaurants near by, they offer shuttles to and from the airport and were ready for anything our family might need. They even showed so much love to our little dog who stayed with us, the menu had special meals for dogs too. Incredible stay will definitely be coming back.

Cons:

It is a bit pricy per night, especially since breakfast is not included.

2026-07-05 • via Nuitee
A
Ana Lorena • family_with_children • mx
9
Excelente opción
Pros:

Tuvimos un trayecto complicado, así que llegar a un hotel con buena ubicación y cómodo, fue maravilloso. El viaje era por un evento en la Expo, así que estar cruzando la calle, era un plus. El personal es lo mejor, su trato, su amabilidad, fueron para reconocerse.

Cons:

Que no tenga alberca, mi hija hubiera podido tener un rato de diversión después de su evento :)

2026-07-01 • via Nuitee
R
rogelio • couple • mx
9
2026-06-13 • via Nuitee
A
Amanda • solo_traveller • au
10
The staff were friendly and helpful and made the stay delightful. The front, doormen, waiters and cleaning staff absolut
Pros:

The staff were excellent

2026-06-02 • via Nuitee
D
David • extended_group • us
7
Good
Pros:

Location

Cons:

Way too expensive. A drink was double the price of the hotels next-door.

2026-05-24 • via Nuitee
D
Dania • couple • mx
10
2026-04-29 • via Nuitee
E
Esteban Vicente • solo_traveller • mx
10
Pros:

Servicio sensacional todo muy bien 👍

2026-04-29 • via Nuitee
I
Isaac • couple • pa
10
2026-03-17 • via Nuitee
E
emilio • family_with_children • mx
10
Pros:

el establecimiento, las camas las mejores que he probado, la cena y comida muy buena y el personal altamente capacitado

Cons:

el desayuno y la atención de los meseros del turno matutino

2026-03-14 • via Nuitee