The Hotel at Arundel Preserve

Hotels
9.2 (1306 reviews)
7795 Arundel Mills Blvd , Hanover , US
+1 410-796-9830

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff and good location
Cons:
Parking fees
Inconsistent service

Categories

Cleanliness
8.61
Many reviewers commented on the hotel being clean, though some mentioned inconsistencies.
Service
9.38
While some comments noted cold staff interactions, others praised the customer service and shuttle drivers.
Location
9.62
Multiple reviewers noted the convenient location near amenities and shopping.
Room Quality
9.77
Several reviews highlighted spacious and well-laid-out rooms.
Amenities
8.8
Comments reflected both enjoyment of available amenities and disappointment with missing expected ones.
Value for Money
9.06
The hotel was seen as reasonably priced, although some mentioned parking fees.
Food and Beverage
8.61
Comments indicated a lack of breakfast options, which was a downside.
Overall Experience
9.78
Most reviews expressed a positive impression of their stay, highlighting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Convenient Location
Less than a half-mile from Arundel Mills shopping and offering a free shuttle to BWI Airport, The Hotel at Arundel Preserve ensures easy access to key destinations.

Modern Amenities
Enjoy a relaxing stay with an indoor pool, 40-inch flat-screen TV, iPod dock, free WiFi, and luxury bath amenities in every spacious room.

Dining and Entertainment
Indulge in American cuisine at Grillfire restaurant, sip on creative cocktails at the full bar, and take advantage of 24-hour fitness and business facilities on-site.

Ready to experience comfort and convenience at The Hotel at Arundel Preserve? Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 21 years of age to check in.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

9.2
Based on 1306 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.62
Room Quality: 9.77
Amenities: 8.8
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.78
K
Kayla • couple • us
10
2026-09-15 • via Nuitee
L
Lianne • extended_group • us
10
2026-09-14 • via Nuitee
D
Dow • couple • us
6
Pros:

Location and room was clean just had bad odor

Cons:

The elevator was broke most of time we was there and the room stink

2026-09-11 • via Nuitee
T
Tawan • couple • us
9
2026-09-11 • via Nuitee
E
Emmanuel Obeng • solo_traveller • gh
10
2026-09-09 • via Nuitee
J
ji • couple • us
10
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Pros:

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Cons:

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2026-09-07 • via Nuitee
C
Carol Dawn • extended_group • us
8
Pleasant, clean, and handy to BWI
Pros:

Friendly and helpful staff. Good food and drinks at bar. Handy parking. No carpet in rooms which we appreciate. Roomy room and very clean. Nice gym and pool. Shuttle service much appreciated. Loved having separate wc from the rest of bathroom. Easy to reach from BWI rental car facility. TV good and coffee good.

Cons:

Parking is not free. Early check in is not offered without you paying a $30 fee, even when rooms are ready. Plenty of nice hotels will offer you a room early when they can, for nothing. The elevators went out and stayed out for the entire evening and next morning of our last 24 hours so we were using the freight elevator. Fortunately that was still working. Our bed had sheets but no duvet.

2026-09-06 • via Nuitee
M
Maria • couple • us
10
2026-09-06 • via Nuitee
L
Lakell • couple • us
9
2026-09-06 • via Nuitee
C
Calencia • couple • us
10
Cons:

The refrigerator was not very cold at all

2026-09-06 • via Nuitee
V
Vernon • couple • us
10
2026-09-04 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

Very nice property. Upscale rooms. Good Restaurants on the property
Very pleasant friendly staff

Cons:

It was all good

2026-09-01 • via Nuitee
V
Valerie • couple • us
6
Invest in SMART TVs!!!
Pros:

I liked the ambience of the hotel. The rooms were a nice size and the hotel's appeal was very inviting.

Cons:

I was disappointed about 2 things, first, I had to pay for parking. The attendant at the front desk explained that the parking garage had recently been purchased by a third party company. The MOST important thing is that the hotel doesn't have SMART TVs. I was unable to log into Netflix or Prime, and unable to cast from my phone. Considering the price, next time I will be going to the Hampton Inn that has SMART TVs, comfortable beds and complimentary breakfast.

2026-08-31 • via Nuitee
M
Michael • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Johnson • couple • us
9
The room was very nice. One of the elevators not working .Long wait for elevator.
Pros:

Did not have breakfast.

Cons:

I didn't like the shuttle was not available to and from the mall/LIive when requested if the shuttle was available. Do you have to reserved shuttle for one person and how do you do that?

2026-08-24 • via Nuitee
K
Kenyatta • couple • us
8
Cons:

The bar should be open later into the evening.

2026-08-23 • via Nuitee
M
mariacT6263KJ • Business
10
Perfect stay for business or personal
Pros:

Great hotel with convenient location that I use regularly when in town for both work and personal. Close to airport. Clean rooms. Restaurant and bar onsite. Food excellent. Convenient location.

2026-08-21 • via Tripadvisor
J
Jasmine • solo_traveller • us
10
Pros:

The cleanliness and restaurants attached

Cons:

Nothing it was a perfect stay

2026-08-18 • via Nuitee
G
Gareth • couple • gb
10
Pros:

Clean, good restaurant/bars, recently refurbished

Cons:

Parking fees

2026-08-18 • via Nuitee
M
Michelle • solo_traveller • us
10
The stay was relaxing
Pros:

The stay was outstanding.. breakfast/brunch was excellent. I would definitely recommend and would return.

Cons:

I would have preferred a better view from my window

2026-08-13 • via Nuitee