The Hotel at Arundel Preserve

Hotels
9.2 (1264 reviews)
7795 Arundel Mills Blvd , Hanover , us
+14107969830

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff and good location
Cons:
Parking fees
Inconsistent service

Categories

Cleanliness
8.61
Many reviewers commented on the hotel being clean, though some mentioned inconsistencies.
Service
9.38
While some comments noted cold staff interactions, others praised the customer service and shuttle drivers.
Location
9.62
Multiple reviewers noted the convenient location near amenities and shopping.
Room Quality
9.77
Several reviews highlighted spacious and well-laid-out rooms.
Amenities
8.8
Comments reflected both enjoyment of available amenities and disappointment with missing expected ones.
Value for Money
9.06
The hotel was seen as reasonably priced, although some mentioned parking fees.
Food and Beverage
8.61
Comments indicated a lack of breakfast options, which was a downside.
Overall Experience
9.78
Most reviews expressed a positive impression of their stay, highlighting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Convenient Location
Less than a half-mile from Arundel Mills shopping and offering a free shuttle to BWI Airport, The Hotel at Arundel Preserve ensures easy access to key destinations.

Modern Amenities
Enjoy a relaxing stay with an indoor pool, 40-inch flat-screen TV, iPod dock, free WiFi, and luxury bath amenities in every spacious room.

Dining and Entertainment
Indulge in American cuisine at Grillfire restaurant, sip on creative cocktails at the full bar, and take advantage of 24-hour fitness and business facilities on-site.

Ready to experience comfort and convenience at The Hotel at Arundel Preserve? Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 21 years of age to check in.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1264 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.62
Room Quality: 9.77
Amenities: 8.8
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.78
I
Ian • solo_traveller • sg
7
Generally a good hotel. I had a couple of glitches, but would come back.
Pros:

Nice hotel, good F&B, generally good value.

Cons:

Hotel repeatedly did not answer my requests about meeting space. The AC seems to be turned up in the middle of the night to save money which impacted my sleep. My room was not cleaned on one day.

2026-07-02 • via Nuitee
N
Naishell • family_with_children • us
10
Pros:

It’s very nice and clean and very close to the mall

Cons:

N/A

2026-07-01 • via Nuitee
W
Williams • solo_traveller • us
9
Pros:

It’s a beautiful property. Clean, smells nice, open, etc.

Cons:

The location, there are two options to eat connected to the hotel. It’s pet friendly.

2026-07-01 • via Nuitee
L
Laryssa • couple • us
10
2026-07-01 • via Nuitee
J
Jerome Vines • solo_traveller • us
10
2026-07-01 • via Nuitee
O
Olawande • solo_traveller • us
10
2026-06-29 • via Nuitee
M
Meisha • solo_traveller • us
10
Pros:

The decoration.. decent parking price...staff

Cons:

I can't say anything bad

2026-06-29 • via Nuitee
S
shikia • solo_traveller • us
10
2026-06-29 • via Nuitee
K
keira • couple • us
10
2026-06-25 • via Nuitee
A
abolanle • couple • us
7
2026-06-22 • via Nuitee
K
Kimberly • couple • us
8
2026-06-21 • via Nuitee
H
Hope • solo_traveller • us
10
2026-06-21 • via Nuitee
Z
Z7918QJkerryg • Business
10
Lovely hotel and a friendly welcome
Pros:

I have stayed here on a number of occasions. It’s always great. The rooms are well appointed, the restaurant serves great food and the staff are welcoming and friendly. Please say a big thanks to all who work here,

2026-06-14 • via Tripadvisor
A
abolanle • solo_traveller • us
10
2026-06-14 • via Nuitee
R
Rachel • solo_traveller • us
9
2026-06-13 • via Nuitee
K
kia • couple • us
10
2026-06-13 • via Nuitee
K
KallieH14 • NONE
10
You definitely want to stay here!!
Pros:

Need a relaxing night to yourself? Have a work event or need a block of rooms? Looking for a gorgeous hotel with incredible customer service? This is it! I stayed here 1 night and I already want to go back. Awesome beds, pillows, shower, bathroom. Absolute lux but within a very reasonable price range. Super close to BWI airport. Easy to get to Baltimore, Annapolis, Washington DC. I didn't get a chance to use any of the amenities at The Hotel, but the bar/restaurant looked full every time I went by it. The gym and pool were STUNNING. Definitely a place for friends or a couple looking for a staycation/vacation. I highly recommend!

2026-06-10 • via Tripadvisor
D
Damon • couple • us
8
2026-06-10 • via Nuitee
K
Kiesha • couple • us
10
Will come back soon
Pros:

Everything

Cons:

Pool

2026-06-09 • via Nuitee
W
Whitney • couple • us
10
2026-06-05 • via Nuitee