The Hotel at Arundel Preserve

Hotels
9.2 (1299 reviews)
7795 Arundel Mills Blvd , Hanover , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff and good location
Cons:
Parking fees
Inconsistent service

Categories

Cleanliness
8.61
Many reviewers commented on the hotel being clean, though some mentioned inconsistencies.
Service
9.38
While some comments noted cold staff interactions, others praised the customer service and shuttle drivers.
Location
9.62
Multiple reviewers noted the convenient location near amenities and shopping.
Room Quality
9.77
Several reviews highlighted spacious and well-laid-out rooms.
Amenities
8.8
Comments reflected both enjoyment of available amenities and disappointment with missing expected ones.
Value for Money
9.06
The hotel was seen as reasonably priced, although some mentioned parking fees.
Food and Beverage
8.61
Comments indicated a lack of breakfast options, which was a downside.
Overall Experience
9.78
Most reviews expressed a positive impression of their stay, highlighting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Convenient Location
Less than a half-mile from Arundel Mills shopping and offering a free shuttle to BWI Airport, The Hotel at Arundel Preserve ensures easy access to key destinations.

Modern Amenities
Enjoy a relaxing stay with an indoor pool, 40-inch flat-screen TV, iPod dock, free WiFi, and luxury bath amenities in every spacious room.

Dining and Entertainment
Indulge in American cuisine at Grillfire restaurant, sip on creative cocktails at the full bar, and take advantage of 24-hour fitness and business facilities on-site.

Ready to experience comfort and convenience at The Hotel at Arundel Preserve? Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 21 years of age to check in.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

9.2
Based on 1299 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.62
Room Quality: 9.77
Amenities: 8.8
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.78
S
sharono286 Couples Odenton, Maryland
10
Luxury Hotel in a Pinch
Pros:

I hadn’t stayed at The Hotel at Arundel Preserve since my daughter’s wedding several years ago. It was just as nice then as it is now.
Mind you we hadn’t planned on staying here except we missed our flight and didn’t want to drive all the way back home (an hour plus away).

We didn’t need anything fancy, just somewhere clean we could lay our heads. I always check out Trip Advisors before booking any hotels and when I did this time it gave me a discount; however there was an up charge for early check in (but well worth it)!

The room we chose was a standard double bed, but it far surpassed our expectations. The room was immaculate. I love the fact LVP floors instead of nasty carpet.

The beds were comfortable and sheets smelled great!

I also love the fact the bathroom has a motion sensor night light in/under the mirror so when you’re walking in the bathroom the light automatically turns on, and…. A water closet for the commode, which makes it easier for multiple people to use the bathroom at the same time. There are plenty of outlets/USB and USB-C charging ports in the room,l for all your devices which we loved!

Comfortable lounge areas downstairs with bar and dining facilities with other drugstore and eateries nearby.

Our stay was great and staff when checking in was helpful as well.

2026-07-28 via Tripadvisor
T
Thinsha couple us
9
Great stay I would stay there every time!
Pros:

Very clean and great location.

Cons:

One of the elevators were mot working.

2026-07-25 via Nuitee
J
Jones couple us
3
2026-07-25 via Nuitee
H
Hallman couple us
10
2026-07-24 via Nuitee
K
Klaudia extended_group us
10
2026-07-21 via Nuitee
T
Tramaine solo_traveller us
10
2026-07-18 via Nuitee
F
Freeman family_with_children us
10
2026-07-18 via Nuitee
T
Tanya couple us
10
2026-07-17 via Nuitee
A
Andrew solo_traveller gb
8
2026-07-14 via Nuitee
S
Susan solo_traveller us
10
Fantastic stay ! Great staff great service
Pros:

Higher end

2026-07-14 via Nuitee
C
CHIDINMA extended_group us
9
2026-07-14 via Nuitee
Z
Z5099UBmatthewk NONE
4
Not meeting the mark
Pros:

Only one elevator in operation during length of stay (six days). Noise can be a problem from adjoining rooms and hallway. Room refrigerators are practically useless as they are very small and inefficient. HVAC system does not seem to maintain a stable temp. It can get very cold in rooms. TV remote can be a challenge to figure out. Guests most likely will have to pay for parking in garage. On a positive note: Bathrooms and shower area afford a good deal of space. King size bed is excellent and very comfortable.

2026-07-13 via Tripadvisor
A
Alexis solo_traveller us
9
2026-07-13 via Nuitee
L
Lucy West solo_traveller us
9
2026-07-13 via Nuitee
A
Aaron family_with_children us
7
Nice hotel with friendly staff and I loved the shower.
Pros:

Good location, friendly staff, good restaurants on site, and large open space out side for the kids to play.

Cons:

Only one elevator working so it took a long time to get up and down from the room. The TV was connected to WiFi so it kept pausing. They didn’t clean the room until late in the afternoon when we were trying to rest. Had to pay for parking but nothing is the add said anything about paying for it.

2026-07-13 via Nuitee
L
lisahR3127HX Business
10
Nice Place to Stay!
Pros:

Very friendly staff and a well care for property. Exceptional staff include Tanya, Yashir and Derek. Each of them were friendly and helpful. I returned to the hotel after my flight was seriously delayed and found them all to be very kind and empathic to my situation.

2026-07-11 via Tripadvisor
J
John family_with_children us
10
Wonderful experience.
Pros:

Staff was exceptionally warm and friendly, even when we arrived at 1:30 am. Clean and spacious rooms and property.

Cons:

Misinformation posted regarding pool hours- I should have double checked with the staff.

2026-07-11 via Nuitee
L
Lori couple us
9
2026-07-07 via Nuitee
F
Fearless756690 NONE Ocala, Florida
10
Great Hotel
Pros:

Excellent experience. Location, clean, and staff were great.

I would have liked a cable station that has “Dateline." I believe OWN carries it. Also, some hotels have apps that the client can connect to with our iPhone app, e.g. YouTube, Peacock, etc.

2026-07-06 via Tripadvisor
V
Valrie couple us
10
2026-07-05 via Nuitee