Tropical Hotel at Kota Damansara PJ

Wifi not available and other also not so good

The property shared a building with Point College, so it was basically renting the floor to facilitate as a hotel. I wouldn't mind that; the room was adequate for my stay and met my minimum expectations. Only two things that wasn't good enough: the pillows were so thin as if they have been used since 10 years ago, and despite having so-called WiFi I was not able to connect at all. I had to use my mobile hotspot to be online, but for many other customers this would likely be a big problem. Please resolve these issues as soon as possible.

The staff there are nice

secured place

Receptionist and staff didn't wear mask properly, no service here, they just do their task without emotion, do not expect services at this price range.

Too dirty sheets. Some strange bugs inside. Noisy environment in the midnight.

Front desk not friendly.

Everything is good just water pressure very low at morning when i take bath..

I had never reviewed anything negative on such things before. This is the first time.
1. Towel is out of stock! Can you imagine how trouble at 10pm checkin?
2. You can see clumps of dust on the blanket.
3. Storage place is so limited that probably u can only put 3 standing backpacks. Imagine how you are opening your things. Oh the clothes hanger is above it. You have to fight through what are hanged above.
4. Carpark claim rules and inconvenience:
You can only claim once a day for carpark. So their staffs advise to claim the one highest. Entry is $2 even if you came to drop your bags before leaving. So far max is $6 over night. So it’s still decent. The problem is, to claim this $6. You first have to go pay for the carpark level 1 with the token given when you enter, then get the receipt, then go up to hotel reception on 3A, then go down to basement to collect your car. You have the option to keep the receipt till last day if you are traveling for few days. But I never tried that. Problem with my trip. The receipt never print! We came back to the reception after a day outing and feedback to them. Their reply was to go to the building’s carpark office to verify and print the receipt. But that depends if you are traveling on a weekend! Which most of us are, right? You will probably not get that receipt for claim at the counter.
In conclusions, this was the most troublesome hotel I ever stayed. First hotel with no towels! Trust me, I am a frequent world traveller.

On 27-9-19 I'm reach the hotel about 11.30pm and the reception told the room is full vacant.i already booking for two night but there don't have a room for me to stay.this hotel management is very poor service.i will recommend my friend or other to stay at the hotel.this hotel staff have to upgrade their system only can stay.there open a que for all online booking but full already also didn't told the online booking company

booking already but no room for me and fmily