Tune Hotels - Kota Bharu City Centre

Hotels
Tune Hotels
6.2 (69 reviews)
KBCC, Jalan Hamzah, Kota Bharu, Kelantan, 15050 , Kota Bharu , MY

Facilities

Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
Conference center

Review Highlights

Pros:
Location
Cleanliness and privacy
Room was good
Comfy
Staff was helpful
Cons:
Limited parking
Expensive breakfast
No spa services
Temperature control issues
Maintenance issues in rooms
Unresponsive service at times
Limited amenities
Mixed opinions on value for money

Categories

Cleanliness
6.2
Mixed reviews on cleanliness, with some positive mentions but also complaints about specific issues.
Service
7.4
Service received positive feedback overall, with occasional complaints about unresponsiveness.
Location
8.6
Highly praised location close to facilities and shopping areas.
Room Quality
7.5
Rooms were generally comfortable with some minor maintenance issues reported.
Amenities
6.8
Mixed feedback on amenities, with some guests appreciating certain features and others mentioning limitations.
Value for Money
7.7
Varied opinions on the value for money, with positive mentions alongside some concerns about pricing.
Food and Beverage
7.3
Food and beverage services generally well-received, with some suggestions for improvement.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:29

Property Description

Experience comfort and convenience at Tune Hotels - Kota Bharu City Centre, where modern amenities meet a prime location.

Dining Delight
Savor delectable dishes at our onsite Haiyaki Restaurant, where every meal is crafted to perfection, offering a delightful culinary experience that caters to all tastes.

Comfortable Rooms
Retreat to one of our 172 well-appointed guestrooms, equipped with LCD televisions and complimentary wired and wireless internet access, ensuring that you remain connected and entertained throughout your stay.

Exceptional Service
Enjoy the convenience of our 24-hour front desk, express check-in and check-out, and dedicated housekeeping, providing you with a seamless and satisfying experience from arrival to departure.

Don't miss your chance to discover unparalleled hospitality—book your stay at Tune Hotels - Kota Bharu City Centre today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 1-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.2
Based on 69 reviews
Cleanliness: 6.2
Service: 7.4
Location: 8.6
Room Quality: 7.5
Amenities: 6.8
Value for Money: 7.7
Food and Beverage: 7.3
Overall Experience: 7.9
M
michelledA6096PD Business ph
10
Business Travel
Pros:

Stayed here last July with colleagues for work purposes.

Though in an old city , this is located in the downtown area and just across a big mall and Starbucks ;) . Very accessible with easy access for Grab pick up and drop off .

Our rooms were clean and functional business wise .

Staffs were amazing and very polite too .

Worth a try and recommended …

2024-10-05 via Tripadvisor
R
Relax25316701289 Business
8
Friendly staff
Pros:

Very friendly and helpful staff. Strategic location. A shopping mall just beside the hotel. Room is clean. Just that the sound proof a bit poor. Can hear the car sound which the main road just near to the hotel. Overall still consider good and comfortable.

2024-02-03 via Tripadvisor
I
I8978MFtomt Business th
4
Don't come here if you don't need
Pros:

first the good. The bed and pillows are good, as is the water pressure in the shower, that's it.

to the negative. They can't clean here. If you walk around the room with bare feet, your feet are black. Dirt everywhere. A small child is better in cleaning her room as these employees. Bed blanket and pillows have traces of blood on them. Luckily I had my travel sleeping bag with me otherwise I would have been very annoyed

The handle from the faucet is missing and will not be replaced. TV didn't have a remote control, you don't need it, it only has 6 channels -.-. Save without battery.

Unfortunately I can't upload the photos because TripAdvisor always gives a network error. good job TripAdvisor!!

2024-01-21 via Tripadvisor
V
Verified traveler
6
Good place
Pros:

Convenient location but cleaniless and maintenance of the room has room for improvement.

2023-12-23 via Nuitee
S
siti salmor
10
Pros:

very convenient, easy to look for food and shopping mall is nearby

2023-10-28 via Nuitee
S
seamastersam92 Couples my
10
One night stay for a football match.
Pros:

Stayed for only one night as we were watching a football game at the nearby stadium, therefore we weren't looking for any kind of holiday experience

But the place was nice for its price point. Booking was easy online but do note you'll be charged a govt. Tax of RM2 upon checking in

Parking was not provided but there's plenty of open parking space close by.

2023-08-28 via Tripadvisor
K
Keok family
6
Pros:

no kittle no cup provide.

2023-03-14 via Nuitee
N
NikNazli Business
2
Hotel With Bad Accomodation
Pros:

Very bad smell in the room during check in.Also the floor still wet and look like not prepared well to welcome costomer.Iron only have at.level 1 and 2 and also no hot water or kettle in the room,only have at ground floor.Very uncomfotable for who stay stay at level 9.The operator or customer service is not frendly .Very not recomended hotel.

2023-03-10 via Tripadvisor
K
kaysonw786 Family
10
Tune Hotel Kota Bharu
Pros:

Room is clean and price is fair. Friendly staff and strategic location. Beside a neighbourhood shopping mall. Very convenient.
Recommended to those who plan to visit Kota Bharu Kelantan. Easy access to get food in this area during day time and night time with walking distance.

2022-04-05 via Tripadvisor
C
chood86 Business
10
Marvelous service
Pros:

Frond desk, staff is very friendly and helpful, room is comfortable and just nice for traveller. location right in centre of town, convenience to get local food and places to chill around .strongly recommend hotel to stay in for a short trip.

2022-04-02 via Tripadvisor
C
CaseyL572 Solo travel
10
Home away from Home
Pros:

I usually didn't comment anything upon my stay in hotel. But for this stay at Tune Hotel Kota Bahru i need to give my highest gratitude to the team lead by Mr Moses.

You will never regret if you are staying at this hotel. Cause is really made you feel Home away from Home.

Thumbs up Mr Moses and the team. Will definitely stay at Tune wherever there's Tune Hotel.

Strongly recommended if you are looking for a nice and cosy hotel.

Thanks again Moses for making my stay at Tune such a great experience.

2021-10-04 via Tripadvisor
V
Verified traveler self
6
Pros:

Close to a shopping mall, easy to get food and drinks

2021-04-06 via Nuitee
K
kaixianlee Friends getaway
10
Excellent Service hotel ever
Pros:

Unforgettable experiences of the helpful manager and staff. Good try to their hotel. The location is great point to consider to be here. Thank you very much☺️☺️
Mr Moses, your efforts and kindness are my pleasure.

2021-01-17 via Tripadvisor
S
Sharifah
4
Bad place
Pros:

There not free parking the room so small and smell bad

2021-01-13 via Nuitee
W
wonge759 Couples my
10
Good place for staycation
Pros:

My husband and I stayed at tune hotel kota Bahru for our second honeymoon. We have never visited east coast before and this is our first time been here. The locals are warm and friendly people. Good place to stay.

2020-10-04 via Tripadvisor
J
Junehinata99 Business
10
Great experience
Pros:

Very comfortable, and clean. Everything is well prepared and thoughtful. Great spot as it’s very near to shopping mall. You can easily get what you need. Friendly staffs, easy procedures to check in...

2020-08-14 via Tripadvisor
M
master_mazeen Friends getaway my
2
Bad hotel
Pros:

Room 704

Good:
1. Near to KB Mall
2. Near to town
3. Near to Tesco and Aeon Mall

Bad:
1. Pillow are small and flat
2. Cover bad not wash - itchy all over body
3. Bad smell - room and outside room
4. TV not functioning

2020-03-06 via Tripadvisor
K
Ksbong Business
2
Poor cleanliness and maintenance
Pros:

Hotel room toilet was dirty, shower head was blocked, then changed to another room with windows cannot close. Change to 3rd room with tv without remote. Maintenance and service need more improvement to stay competitive. Tune Kulim is good, but KB disappointing

2020-02-18 via Tripadvisor
H
HOOMIWAN1969 Business
10
Happy Stay at TUNE Hotel
Pros:

very helpful manager and staff service during my stay at TUNE Hotel KOTA BHARU. I like the room very much and location is very convenient for my business trip. The lobby environment attract me to choose this hotel for my stay.

2020-01-15 via Tripadvisor
L
Leemunkit Business
10
Good experience at tune hotel
Pros:

I would like to express my thanks and appreciation for the service and care when I stay at tune hotel kota bharu. Thanks again to the manager that made me have a comforting and secure stay at Tune hotel. I'm sure that when I return to this city, I'll go back to tune hotel kota bharu.

2020-01-05 via Tripadvisor