Tune Hotel – Kota Bharu City Centre

Hotels
•
Tune Hotels
7.3 (808 reviews)
KBCC, Jalan Hamzah, 15050 Kota Bharu, Kelantan , Kota Bharu , MY

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Ironing service
Barber/beauty shop
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near city centre and KB Mall
Good value/price for short or last-minute stays
Convenient for work/travel due to proximity to amenities
Cons:
Cleanliness issues (stains, unpleasant smells, dust, reported cockroaches)
Aged/old room fittings and occasional maintenance problems (toilet door, yellow stains)
Limited in-room amenities (no kettle, no mini-fridge, old/grey towels)
Noise from nearby highway/main road

Categories

Cleanliness
5
Mixed but problematic: multiple guests reported unpleasant smells, yellow stains on bedding, dusty fans and even cockroaches; housekeeping consistency needs improvement.
Service
8.5
Limited mentions of staff but generally adequate; main criticism relates to housekeeping/cleanliness rather than staff attitude or responsiveness.
Location
9.5
Consistently praised — near city centre and adjacent to a mall, convenient for work and last-minute stays despite some road noise.
Room Quality
5.5
Room condition is functional but aging: guests reported old fittings, toilet issues (doors that don't lock), stains and occasional odors.
Amenities
5
Underwhelming: several guests noted lack of kettle/tea & coffee facilities and no mini-fridge; towels noted as old/discolored.
Value for Money
9
Viewed positively by many guests — good price for location, making it a common choice for budget/short stays.
Food and Beverage
7.3
Not specifically mentioned in reviews; assigned target/standard level for this category.
Overall Experience
8.6
Mixed overall: many choose the hotel for location and price and find it acceptable for short stays, but cleanliness and some room deficiencies noticeably detract from comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:51

Property Description

Prime Location near KB Shopping Mall
Located just next to KB Shopping Mall, Tune Hotel - Kota Bharu City Centre is the perfect choice for guests looking to enjoy shopping and convenient access to nearby attractions such as Gelanggang Seni and Stadium Sultan Muhammad Ke-IV.

Comfortable and Convenient Amenities
Experience modern and comfortable accommodation with air-conditioned rooms featuring King Koil beds, pay TV, personal safe, and daily housekeeping services. The en suite bathrooms with hot showers and hairdryers ensure a relaxed stay.

Convenience and Security
Benefit from disabled-friendly rooms, 24-hour front desk service, accessible rooms by elevator, on-site parking, and a 24-hour security system for peace of mind during your stay.

Book now for a seamless and enjoyable experience at Tune Hotel - Kota Bharu City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the Kota Bharu Islamic City Municipal Council will impose a Local Government Tax per room per night. The tax rate may differ according to the local government's rating of each property.
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A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBR

Location

Guest Reviews

7.3
Based on 808 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 5
Value for Money: 9
Food and Beverage: 7.3
Overall Experience: 8.6
K
Kesavan • solo_traveller • my
10
Great
Pros:

Well actually the hotel is in strategic location which easy to purchase foods or things that you desired. Checked in this hotel for work purpose and everything goes really well because of the distances and accommodation plus with the facilities as well.🤗🙌🏻🙏🏻 #Recommended

Cons:

Nothing everthing is perfect..🤗🙌🏻🙏🏻

2026-10-11 • via Nuitee
M
Mohamad iswan • family_with_children • my
7
2026-09-16 • via Nuitee
S
Soon • couple • my
7
2026-09-14 • via Nuitee
S
Soon • couple • my
7
2026-09-14 • via Nuitee
P
Puteri • couple • my
6
2026-09-11 • via Nuitee
Z
Zulaika Binti • solo_traveller • jp
6
Pros:

Location is superb

Cons:

Not very clean for hotel standard. there's used bar soap leftover in the bathroom. the air conditioner has timer and if u use more than allowed timing, extra charges applies

2026-09-08 • via Nuitee
W
Wan Rusita Binti • couple • my
9
Keseluruhan sangat baik dan memuaskan
Pros:

Bilik selesa dan mampu milik. Hotel bersebelahan dengan Mall senang untuk membeli barang keperluan.

Cons:

Paip air tidak boleh disangkut sebab tiada penyangkut pada hujung paip air. Sukar untuk saya tunduk untuk mengambilnya di lantai setiap kali hendak digunakan

2026-09-05 • via Nuitee
H
Hawa • solo_traveller • my
7
Pros:

Sebelah KB Mall pintu barat.. Cuma pergi masa merdeka.. Kedai makanan agak terhad..

Cons:

Bilik air kurang bersih.. Kene berus dinding, pintu mandi dan lantai

2026-09-01 • via Nuitee
A
Along • solo_traveller • my
5
Pros:

Katil yang selesa

Cons:

Makanan mahal

2026-08-31 • via Nuitee
D
Darrence • couple • my
8
2026-08-24 • via Nuitee
Z
Zuhaisham • solo_traveller • my
8
2026-08-23 • via Nuitee
N
Nadira • couple • my
9
2026-08-21 • via Nuitee
H
Hafiz • couple • my
7
Pros:

Smoothness checkin

Cons:

Clean in the room need to be improve

2026-08-20 • via Nuitee
R
Rasidah • couple • my
8
2026-08-19 • via Nuitee
A
Azman • solo_traveller • my
10
2026-08-19 • via Nuitee
D
DH • couple • my
10
2026-08-19 • via Nuitee
F
Fida • solo_traveller • my
8
Pros:

Near to city centre

2026-08-05 • via Nuitee
Z
Zahirul • couple • my
8
2026-08-05 • via Nuitee
D
DUERAMAN • extended_group • th
7
2026-07-25 • via Nuitee
Z
Zarith • extended_group • my
7
2026-07-23 • via Nuitee