Tune Hotels - Kota Bharu City Centre

Hotels
•
Tune Hotels
6.2 (69 reviews)
KBCC, Jalan Hamzah, Kota Bharu, Kelantan, 15050 , Kota Bharu , MY
60-9-7443822

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Facilities

Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
Conference center

Review Highlights

Pros:
Strategic/convenient location next to KB Mall
Affordable price / good value for some guests
Easy access to shopping and food due to mall nearby
Acceptable for last-minute or short stays
A few guests noted neat rooms
Cons:
Poor cleanliness: stains on sheets/pillows, dusty fans, lizard droppings, cockroaches
Old/grey towels and worn bathroom mats
No kettle, tea/coffee facilities or mini fridge in rooms
Noisy location near main road/highway at night
Small/cramped rooms
Occasional unfriendly staff
Toilet door unable to lock reported by guests
Limited/poor TV channel options

Categories

Cleanliness
3.5
Multiple reviews report poor cleanliness: stained pillowcases/bedsheets, old/grey towels, dusty ceiling fan, lizard droppings and cockroaches. Cleanliness is a clear negative in the reviews.
Service
6.5
Service is mixed: a few guests note unfriendly staff, but no widespread service failures are detailed. Treated as slightly above average after balancing other negatives.
Location
9.5
Consistently praised: strategic location beside KB Mall and convenient for work/shopping. Location is a strong positive across many reviews.
Room Quality
4
Room quality is below average: reports of small/cramped rooms, old environment, stains, and presence of cockroaches; some rooms acceptable but overall comments are negative.
Amenities
4.3
Amenities are limited for a hotel stay: frequent complaints about no kettle/tea/coffee, no mini fridge, and old towels. Basic budget amenities only.
Value for Money
8
Perceived as good value by some guests (mentions of price and suitability for last-minute stays). Value is a relative positive given location and price.
Food and Beverage
6.8
No on-site F&B service noted; guests rely on adjacent mall for food. Combined with lack of in-room tea/coffee, this yields a mildly above-average score due to easy external options.
Overall Experience
7
Mixed overall: strong location and acceptable price lift experience, but poor cleanliness, dated rooms and limited amenities lower overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 16:43

Property Description

Experience comfort and convenience at Tune Hotels - Kota Bharu City Centre, where modern amenities meet a prime location.

Dining Delight
Savor delectable dishes at our onsite Haiyaki Restaurant, where every meal is crafted to perfection, offering a delightful culinary experience that caters to all tastes.

Comfortable Rooms
Retreat to one of our 172 well-appointed guestrooms, equipped with LCD televisions and complimentary wired and wireless internet access, ensuring that you remain connected and entertained throughout your stay.

Exceptional Service
Enjoy the convenience of our 24-hour front desk, express check-in and check-out, and dedicated housekeeping, providing you with a seamless and satisfying experience from arrival to departure.

Don't miss your chance to discover unparalleled hospitality—book your stay at Tune Hotels - Kota Bharu City Centre today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 1-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.2
Based on 69 reviews
Cleanliness: 3.5
Service: 6.5
Location: 9.5
Room Quality: 4
Amenities: 4.3
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 7
C
chew • solo_traveller • my
1
Cons:

The room had a very unpleasant smell.

2026-07-03 • via Nuitee
U
UDOM • extended_group • my
9
2026-07-02 • via Nuitee
I
INTAN AFIZA • couple • my
7
2026-06-26 • via Nuitee
U
UDOM • couple • my
10
2026-06-24 • via Nuitee
S
Sanuri • solo_traveller • my
10
2026-06-22 • via Nuitee
S
Sham Seven • extended_group • my
7
2026-06-21 • via Nuitee
E
Eric • solo_traveller • my
6
Overall ok, house keeping cleaniness need to be improve
Pros:

Location and price

Cons:

Toilet looks old and Cleaniness need to be improve
Celling Fan need to be CLEAN regulary, Its full of dust

2026-06-15 • via Nuitee
N
Nur • family_with_children • my
7
2026-06-10 • via Nuitee
S
Shadatul • solo_traveller • my
8
2026-06-10 • via Nuitee
A
alias bin mohd nor • couple • my
4
2026-06-07 • via Nuitee
C
Connie Fay • couple • my
10
I love staying at Tune Hotel. Mantap
Pros:

strategic location

Cons:

nil

2026-06-06 • via Nuitee
C
Cik • couple • my
8
2026-06-05 • via Nuitee
S
Steven • couple • my
5
Convenient location but need some upgrade of towels. With the mall next door it's easy to get food.
Pros:

Location is convenient to where I need to do some work there. Because of the convenience, have stayed there a few times.

Cons:

Bath towel need to be changed to new ones as it has turned to grey in color instead of white. As the room was for 2 adults, we were given 2 towels. The 2 towels have different shades of grey which is the same color of the floor mat for the bathroom. Therefore, I dare not use the towels.

2026-06-05 • via Nuitee
A
Akif • couple • bn
7
Sedang dan boleh lah.
Pros:

Lokasi berdekatan dengan KB Mall.

Cons:

Bilik berbau.

2026-06-04 • via Nuitee
M
Mohd Haizad • solo_traveller • my
9
2026-05-29 • via Nuitee
R
rohida • extended_group • my
6
2026-05-28 • via Nuitee
N
Noor • solo_traveller • my
7
2026-05-22 • via Nuitee
S
Sulochana • solo_traveller • my
8
Pros:

Great location

Cons:

Yellow stain & marks on pillow case & bedsheet

Towel looks vr old

2026-05-21 • via Nuitee
N
Nur Fakhira • couple • my
10
2026-05-12 • via Nuitee
H
HA HOCK • solo_traveller • my
8
2026-05-12 • via Nuitee