Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool view
Cons:
Poor location
Repetitive breakfast

Categories

Cleanliness
8.23
Some reviews indicate cleanliness but noted the presence of issues and ongoing construction.
Service
9.4
Many reviews praised the friendly and helpful staff.
Location
7.74
The location received negative feedback regarding distance from the airport and local surroundings.
Room Quality
8.69
Rooms were described as spacious and comfortable.
Amenities
8.22
Amenities were mentioned positively, but noted limitations in activities nearby.
Value for Money
7.68
High transport costs and inflation in on-site services affected perceived value.
Food and Beverage
7.73
Breakfast options were repetitive and lacked variety, affecting the dining experience.
Overall Experience
8.7
Overall experiences were mostly positive, highlighting staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Beachfront Tropical Getaway

Luxurious Amenities
Indulge in a relaxing massage or a fishing trip, take a dip in the outdoor pool, and enjoy the convenience of free Wi-Fi throughout the resort. The fully air-conditioned rooms with kitchenette areas, flat-screen TV, and DVD player offer a comfortable stay.

Exciting Activities
Explore the underwater world with the on-site PADI-certified diving centre, or immerse yourself in Balinese culture with weekly activities like dance performances and live music. Nearby attractions like Tenganan Village and Tirta Ganga water palace are just a short drive away.

Immerse yourself in the beauty of Candi Dasa at Bali Palms Resort. Book now and experience a tropical paradise by the beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 150,000 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for Rp 150,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rp 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 251 reviews
Cleanliness: 8.23
Service: 9.4
Location: 7.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
Z
Zahrzah • solo_traveller • za
10
2026-02-08 • via Nuitee
E
Emi Minghui • family_with_children • au
9
Pros:

Loved the beautiful sea views from the rooms, sunset dinners, the cool band Nonekos and the large-size pool. Can't ask for a better holiday experience for my family!

2026-01-31 • via Nuitee
R
Richard • couple • au
9
Extremely good value for money, clean, welcoming and comfortable with fantastic staff - we will be back
Pros:

Clean and tidy. Good location in Candi Dasa relative to the best restaurants and shops. Breakfast overlooking the Ocean. Good sized pool. Included breakfast was great. Wonderful "community" feeling, everyone is made to feel welcome and the staff are incredibly friendly and helpful.

2026-01-30 • via Nuitee
A
Aleksei • couple • id
10
В целом отель мне понравился 👍🏻
Pros:

Я как будто попал в отель формата all inclusive 🤩
Классный бассейн, отличный ресторан с мега крутым и приветливым персоналом.( я как сотрудник топового ресторана в центре Москвы, могу сказать что сервис тут на уровне). Есть услуга массажа, прямо у бассейна. В целом можно никуда не выходить. Номер у нас был на втором этаже

Cons:

Номерной фонд уже устал. Отелю больше 20ти лет. Сантехника и мебель местами расшатаны.

2026-01-29 • via Nuitee
M
Mark • couple • gb
6
Staff made our stay very pleasant. The rooms shown to us require modernisation.
Pros:

Manager and staff did everything we asked from them with a smile. The pool, restaurant and our breakfast was very good. We took the upgraded room offered by hotel.

Cons:

One bedroom apartment did not reflect the pictures on Booking.com

2026-01-29 • via Nuitee
N
Norbert • family_with_children • sk
8
Pros:

Personál hotela skvelý,bazén bol úžasný,raňajky výnimočné,užili sme si pobyt

Cons:

Pláž pri hoteli nie je prístupná kvôli rekonštrukcii a veľkým kameňom ktoré tvoria veľký zrážok

2026-01-28 • via Nuitee
Y
Yury • couple • ru
10
Pros:

Прекрасный вариант проживания за свои деньги. Все было удобно. Персонал замечательный. Хорошие завтраки. Продлили на 2 дня. Живая музыка по вечерам. Хороший бассейн. В соотношении цены и качества 10 из 10.

2026-01-25 • via Nuitee
A
April • family_with_children • au
10
Brilliant stay
Pros:

Our last day of 7 at Bali Palms resort 🥹 & the staff have been absolitely brilliant. ATM restaurant & massage salon on site, reasonable local prices. Other guests friendly too.
Laundry next door, fabulous Loaf Bakery across the road. Only a short walk to a selection of other restaurants, shops, convenience stores, more massage & beauty salons, bars, pharmacy etc
After a minor fall off site the staff summonned another to assist my friend down the stairs & immediately relocated us to ground floor 2bdrm, 2bthrm unit, no additional charges.

Cons:

It would be nicer if the towels were white not grey with age.

2026-01-23 • via Nuitee
D
Dean007 • family_with_children • nz
6
Buildings are old, basic, located in windy road not safe for walking day and night.
Pros:

Staffs, location,

Cons:

Buildings are old, basic, located in windy road not safe for walking day and night.

2026-01-22 • via Nuitee
V
Virginia • family_with_children • es
10
2026-01-22 • via Nuitee
M
Megan • family_with_children • au
8
Love it!
Pros:

The atmosphere, pool, staff, live music and great food all made this place somewhere I'd absolutely book again.

Cons:

The rooms are dated, floors dirty, bathroom cabinet doors all swollen and rotting from water damage, etc etc. The air-conditioning and door locks were both broken, but staff organised repairs immediately. Nothing that stops me booking again, and great price. But still, very far from great condition

2026-01-22 • via Nuitee
A
Alan • couple • nz
4
Pool area was great, staff lovely and hotel is well located, unfortunately we wouldn’t stay again
Pros:

The breakfast was very basic compared to other similar priced properties we’ve stayed at.
The staff were wonderful and were helpful and accommodating. We couldn’t fault the staff.

Cons:

The level of cleanliness was terrible. I had to get a room change because the first room was so bad. Dark and dingy, windows dirty, gas bottle under sink leaking, surfaces dirty, dust everywhere.
The second room was better with a great view but still not as clean as it should have been. I had to go over everything with my disinfectant wipes.
It is a very dated, tired old hotel, the bathrooms are not pleasant and lighting in them poor. Photos on booking.com are years old and not at all relevant to how it is now. Very deceiving.

2026-01-19 • via Nuitee
A
Alice • family_with_children • nz
7
We enjoyed our stay, focused on all the good things Bali Palms Resort had to offer :)
Pros:

Good breakfast
Very friendly and helpful staff - good English
Confortable beds.
Complimentary bottled water.
Excellent swimming pool
Great views from the swimming pool and restaurant

Cons:

We asked for a 2 bedroom apartment, for a couple + 1 child. We got a 3 bedroom apartment, but there was not double bed. Each room had a single bed or a king single (which is too small for 2 full grown adults).
The kitchen was OK, but there wasn't really any cleaning equipment, so it wasn't practical to do much cooking ourself. The under cupboard were dirty and there was a hole in the drying rack section of the sink: any water there went straight in the cupboard underneath.

2026-01-19 • via Nuitee
N
Nurul • extended_group • au
7
Friendly staff who were very accommodating, but This apartment might not be suitable for travellers who are not comforta
Pros:

Staff were very friendly and accommodating.
Breakfast was also good.

Cons:

Our 2 bedroom apartment layout was very strange.
We were a family of 4 that didnt mind sharing 1 bathroom. However, in order to access the 2nd bedroom, you had to enter via the bathroom.
There was another way to enter the 2nd bedroom, but that required going outside and accessing the doors that way. During rainy season, using the outside entrance was not feasible.
This apartment might not be suitable for travellers who are not comfortable with seeing each other using the toilet/shower.
For Muslim families, dine at the restaurant at your own discretion as even though the staff say food is halal, there is no halal certificate and pork is on the menu.

2026-01-17 • via Nuitee
Y
Yani • couple • ca
6
Decent
Pros:

The bedroom, washroom and toilet was spotless, ac working fine,, breakfast was decent, the pool was really clean as well. The staff were very friendly and polite.

Cons:

The beach was not accessible, spring mattress

2026-01-15 • via Nuitee
S
Serhii • couple • ua
8
Cons:

Нас поселили на 3 поверсі, з чудовим видом, але на 4 поверсі прямо над нами проводили капітальні ремонті роботи. З 8:30 ранку починали вибивати вікна та виносити стіни. Персонал нас про це не попередив. Поки не закінчать ремонт, туди не варто їхати

2026-01-14 • via Nuitee
A
Arvid • couple • no
10
2026-01-13 • via Nuitee
P
Patchen • solo_traveller • au
10
Excellent service excellent rooms
Pros:

Amazing pool , and fantastic views

2026-01-10 • via Nuitee
A
Anna • extended_group • za
8
Memorable stay 💖
Pros:

The breakfast was good.
Good customer service.

Cons:

N/A

2026-01-10 • via Nuitee
S
Serhii • couple • ua
8
Cons:

Нас поселили на 3 поверх, а на 4 поверсі проводився капітальний ремонт приміщень. Було шумно, нас про це не попередили.

2026-01-09 • via Nuitee