Del Carmen Concept Hotel Boutique by Chai

Hotels
7.7 (135 reviews)
Jacobo Galvez, 45 , Guadalajara , mx

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable bed
Nice decor
Cons:
Excessive noise
Kitchen odors
Unmade rooms

Categories

Cleanliness
6.6
The reviews mention issues such as kitchen odors in unventilated rooms and unmade rooms.
Service
8.56
Erendira, the manager, was outstanding and helpful throughout the stay, handling various needs and problems.
Location
7.61
The location is convenient, but noise from nearby bars and a busy street detracted from the experience.
Room Quality
7.56
Rooms were described as spacious and updated nicely, but noise issues hampered comfort.
Amenities
8.08
The hotel offers good amenities including a restaurant and cafe, but noise was a concern.
Value for Money
7.55
Given the noise levels and some issues, it may not provide the best value despite the attractive features.
Food and Beverage
8.09
The restaurant was mentioned positively, with a good breakfast and popular buffet on weekends.
Overall Experience
7.57
The overall stay was positive but marred by noise issues; otherwise, it was a delightful experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:15

Property Description

Avant-Garde Design Rooms
Experience luxury and style in our air-conditioned rooms at Del Carmen Concept Hotel. Each room boasts avant-garde design elements and is equipped with an iPod docking station for your entertainment needs.

Gastronomic Delights Nearby
Indulge in a culinary journey with a variety of local and international dining options just a stone's throw away from the hotel. Explore the vibrant food scene and satisfy your cravings within 500 meters of our property.

Convenient Amenities and Services
Unwind and relax with massage services offered on-site. For golf enthusiasts, Paseo Zapopan Golf Course is a short 20-minute drive away. Need to catch a flight? Take advantage of our shuttle service to Guadalajara Airport, just a 20-minute drive from the hotel.

Book your stay now at Del Carmen Concept Hotel and elevate your travel experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 135 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
A
Alexander • solo_traveller • ch
8
2026-01-19 • via Nuitee
Y
Yadira • couple • us
10
2025-12-20 • via Nuitee
M
Mylène et Olivier • couple • fr
5
Pas reposant
Pros:

Son emplacement et son personnel

Cons:

Très bruyant : le bruit de la rue + la hôte du restaurant insupportable au point que nous avons pu changer de chambre! Pour celle qui donne uniquement sur le patio. Mais comme il y a un restaurant au rdv dont le patio, mise en place du restaurant des 7h00 jusque 22h30 passés. Donc globalement, il ne faut pas y chercher le calme.

2025-12-20 • via Nuitee
B
Bruno • solo_traveller • es
7
Merece la pena
Pros:

La decoración de la habitación muy original
La ubicación interesante
El recepcionista de noche

Cons:

Tenemos que pasar en una terraza luego en una sala del restaurante (ruidoso) abajo para acceder a las escaleras de las habitaciones
No tenía recepcionista de día solamente empleados del restaurante
El colchón muy blando para mi

2025-12-05 • via Nuitee
E
Esteban • couple • cr
10
2025-11-26 • via Nuitee
M
Marlee • couple • ca
6
Pretty but noisey
Pros:

Pros: The room was updated nicely, was spacious and had a pretty view of the square. The location in regards to walkability was great! The restaurant beneath also had a good breakfast.

Cons:

Cons: The location, next to a very loud nightclub meant we didn’t sleep for 3 nights (Saturday, Sunday, Monday). We didn’t ask to switch rooms because we thought maybe it was just a Saturday thing, but no. Also, If it wasn’t the nightclub sound, it was car traffic from the busy road out front. Unfortunately, we wouldn’t choose this hotel again based on the noise level.

2025-11-14 • via Nuitee
W
William • couple • us
10
Lovely stay during Dia de los Muertos. Guadalajara was a bit spread out but great people and food.
Pros:

The hotel was a converted, spacious old building, right between the Centro Historico and the Colonia Americana. It bordered on a plaza with an old church catty-corner on the plaza It had a lovely and restaurant inside and cafe in the front--great for breakfast, with a very popular all-you-ca-eat buffet on the weekends. It felt completely safe.
We stayed in the Tamayo suite, fancifully modeled with the famous artist in mind (though it stuck me as more Barragan than Tamayo). It had a free-standing copper bathtub in a small room adjacent to the bathroom (two sinks!) separated by a wall with two big portholes.
The manager, Erendira, was outstanding. When our bus from San Pacho/Sayulita was cancelled because a truckers' strike had "closed" Guadalajara, she managed to turn up friends there who sometimes drove up to Guadalajara and offered to arrange for them to take us the next day. When we wanted tickets to the Calavanderia, a temporary Dia de los Muertos Theme park, and learned they were all sold out, she had a friend who was a designer for the affair and somehow found us a pair of tickets. When we could only buy then via a bank transfer, she made the payment herself until we could reimburse her in cash. She was invariably cheerful, knowledgeable, and friendly in handling all of our other questions and needs as well. She was, in short, the BEST.

Cons:

Noise from a raucous gay bar down the plaza was a big problem at first, and it went on blaring til the middle of the night. Erenira said she had tried everything she could think of to get them to lower the volume, and we expected pay-offs had been made. Then, in the middle of our weekend stay, after Erendira had paid them another visit, the loud music somehow subsided.

2025-11-09 • via Nuitee
I
INMACULADA • couple • es
3
Je ne recommande pas
Pros:

La décoration originale

Cons:

Le bruit intérieur et extérieur, les odeurs de cuisine dans les chambres non ventilées, l’oubli de faire la chambre, les équipements qui ne fonctionnent pas

2025-11-03 • via Nuitee
S
Sindy • solo_traveller • mx
9
Bello lugar
Pros:

La ubucación y el lugar

Cons:

Al estar cerca de una calle principal y ser un restaurante, el movimiento al menos en la habitación en que me hospeded, se escucha mucho, pero en general me gusto.

2025-10-27 • via Nuitee
P
patricia • solo_traveller • mx
7
will always stay there ;)
Pros:

the bed was very comfortable. The staff are wonderful! Love that there are plants again on the wall!

Cons:

need railings on those stairs. Also maybe paint them a different colour. The black makes it difficult to see where they start and stop.

2025-10-24 • via Nuitee
E
ERNESTO • couple • mx
10
Excelente hotel y atención
Pros:

Super bien ubicado a unas cuadras del centro.

Cons:

Todo excelente, en especial el Señor Marcos que nos atendió la primer noche.

2025-10-23 • via Nuitee
K
Kurt • couple • mx
7
Funky hotel with a great location
Pros:

The rooms were comfortable. The bed was excellent. The proximity to the historic Centro was convenient. The hotel has a young funky vibe which is fun

Cons:

There is a cafe in an open interior courtyard. It can be quite loud during the day. There was also an outdoor cafe below the terrace of our room. They had live music which was nice but it went on rather late. We had an early flight so that was irritating. The biggest shortcoming is the lack of a coffee station in the room or lobby. The cafe opens at 8:00 so if your plans are earlier you are out of luck

2025-10-01 • via Nuitee
F
Francisco • couple • mx
8
Pros:

Decoración.

Ambiente

Cons:

Que no mandan las facturas a tiempo

2025-09-06 • via Nuitee
I
Ignacio • family_with_children • mx
10
Pros:

Ubicación, Diseño y Servicio

2025-09-01 • via Nuitee
S
Sergio
10
Pros:

Every thing was great

2025-08-30 • via Nuitee
J
Jesus • couple • us
8
Would definitely stay again
Pros:

This property is a great location, but what makes it the best is the staff. The quality of service received is unique.

2025-08-26 • via Nuitee
M
María Guadalupe • partner
10
Pros:

Excelente servicio

2025-08-23 • via Nuitee
J
Jeanine • family
10
Pros:

It's was nice something different the employees were amazing

2025-08-22 • via Nuitee
M
Muñoz • couple • mx
10
Pros:

La habitación muy bonita, limpia y amplia.
El personal super amable, en especial Guilletmo..

2025-08-02 • via Nuitee
P
Pedro
10
Pros:

Great location very central. The rooms have little balconies they're very convenient for fresh air.

2025-07-30 • via Nuitee